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Hill-Rom P870, Manual

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Hill-Rom P870 Manual Download Page 54

Getting Started

Chapter 2: Troubleshooting Procedures

Resident

TM

 LTC Bed Service Manual (man136rc)

Page 2 - 3

2

Getting Started

This chapter is divided into three parts: troubleshooting procedures for the 
Resident

TM

 LTC manual drive bed, troubleshooting procedures for the 

Resident

TM

 LTC electric drive bed, and repair analysis procedures. Begin each 

procedure highlighted in this chapter with step 1. Follow the sequence outlined 
(each step assumes the previous steps are correct). Each step is the normal 
operational event of the product and can be confirmed by answering Y (yes) or 
N (no) to the statement. Your response will lead to another step in the 
procedure, a repair analysis procedure (RAP), or a component replacement. If 
more than one component is listed, replace them in the order given.

Start with Initial Actions to begin gathering information about the problem.

Perform the Function Checks to isolate or identify a problem and to verify 
repair after completing each corrective action (replacing or adjusting a part, 
seating a connector, etc.).

Perform the Final Actions after the Function Checks to verify the repair.

If troubleshooting procedures do not isolate the problem, call Hill-Rom

®

 

Technical Support at (800) 445-3720 for assistance.

WARNING:

Only facility-authorized maintenance personnel should troubleshoot the 
Resident

TM

 LTC bed. Otherwise, personal injury can occur.

Summary of Contents for P870

Page 1: ...SERVICE MANUAL Resident TM LTC Bed From Hill Rom Product No P870 For Parts Or Technical Assistance man136rc USA 1 800 445 3720 Canada 1 800 267 2337 Errata man136rc e2...

Page 2: ...TC Bed Service Manual man136rc Page i ResidentTM LTC Bed Service Manual Revisions man136rc Revision Letter Pages Affected Date Original Issue December 1996 A All January 1997 B All July 1997 C All Sep...

Page 3: ...nt TM is a trademark of Hill Rom Company Inc ZoneAire is a registered trademark of Hill Rom Company Inc Loctite is a registered trademark of Loctite Company Inc Teflon is a registered trademark of E I...

Page 4: ...cedures 1 6 Chapter 5 Parts List 1 6 Chapter 6 General Procedures 1 6 Chapter 7 Accessories 1 6 Typographical Conventions Used in this Manual 1 7 Introduction to the ResidentTM LTC Manual Drive Bed 1...

Page 5: ...e Siderail 1 15 Bed Positions 1 16 Hilow 1 16 Head Section 1 16 Knee Section 1 16 Steering 1 16 Brakes 1 17 Head and Foot Panels 1 17 Introduction to the ResidentTM LTC Electric Drive Bed 1 18 Operati...

Page 6: ...egiver Control Panel 1 25 Control Box Lockout 1 25 Motor Actuators 1 26 Hilow 1 26 Head 1 26 Knee 1 26 UL Classification 1 27 General Operation of the ResidentTM LTC Electric Drive Bed 1 28 Siderail O...

Page 7: ...or Missing Hardware 2 22 Manual Hilow Function Does Not Raise or Lower Correctly 2 23 Manual Head Section Does Not Raise or Lower Correctly 2 25 Manual Knee Section Does Not Raise or Lower Correctly 2...

Page 8: ...rocedures Manual Hilow Drive Assembly 4 5 Removal 4 5 Replacement 4 7 Manual Head Drive Assembly 4 9 Removal 4 9 Replacement 4 11 Manual Knee Drive Assembly 4 13 Removal 4 13 Replacement 4 14 Hilow Mo...

Page 9: ...ntrol Box 4 35 Removal 4 35 Replacement 4 36 Siderails 4 37 Removal 4 37 Replacement 4 38 Siderail Latch 4 40 Adjustment 4 40 Sleep Surface Frame Assembly 4 41 Removal 4 41 Replacement 4 43 Fixed Cast...

Page 10: ...ersion 5 14 Caster Frame Assemblies B Version 5 16 Surface Assemblies 5 18 Electrical and Label Assemblies 5 20 Manual Drive Module and Label Assemblies 5 22 Siderail Assemblies 5 24 Head End Siderail...

Page 11: ...Maintenance Schedule Electric Drive Model 6 9 Preventive Maintenance Checklist Electric Drive Model 6 10 Tool and Supply Requirements 6 11 Leakage Current Test for Electric Drive Model 6 12 Chapter 7...

Page 12: ...13 Post Style Head and Foot Panels P4073 7 14 Installation 7 14 Dentil Head and Foot Panels P4074 7 15 Installation 7 15 Comfortline Mattress P1433 7 16 Installation 7 16 Ambulatory Assist Rail P441A...

Page 13: ...Table of Contents Page xii ResidentTM LTC Bed Service Manual man136rc NOTES...

Page 14: ...l Replacement and Adjustment Procedures 1 6 Chapter 5 Parts List 1 6 Chapter 6 General Procedures 1 6 Chapter 7 Accessories 1 6 Typographical Conventions Used in this Manual 1 7 Introduction to the Re...

Page 15: ...15 Siderail Operation 1 15 Raise the Siderail 1 15 Lower the Siderail 1 15 Bed Positions 1 16 Hilow 1 16 Head Section 1 16 Knee Section 1 16 Steering 1 16 Brakes 1 17 Head and Foot Panels 1 17 Introd...

Page 16: ...et Control 1 25 Siderail Resident Control Panel 1 25 Siderail Caregiver Control Panel 1 25 Control Box Lockout 1 25 Motor Actuators 1 26 Hilow 1 26 Head 1 26 Knee 1 26 UL Classification 1 27 General O...

Page 17: ...Chapter 1 Introduction Page 1 4 ResidentTM LTC Bed Service Manual man136rc 1 Model Identification 1 31 Safety Tips 1 32 Warning and Caution Labels 1 36...

Page 18: ...al s purpose and who should use the information in the manual It also describes the manual s organization and explains the various typographical conventions used throughout the manual Also included is...

Page 19: ...rsions of the bed are addressed separately Chapter 5 Parts List Chapter 5 contains Hill Rom s warranty replacement part ordering procedure exchange policy recommended spare parts lists and illustrated...

Page 20: ...the manual Boldface emphasizes a word or phrase NOTE sets apart special information or important instruction clarification The symbol below highlights a WARNING or CAUTION Figure 1 1 Warning and Cauti...

Page 21: ...and the contents of this manual It is important that you strictly adhere to the safety information contained within Bed Positions The Resident TM LTC manual drive bed has three adjustable sections hea...

Page 22: ...Bed Chapter 1 Introduction ResidentTM LTC Bed Service Manual man136rc Page 1 9 1 Figure 1 5 Head Section Position of the Manual Drive Bed Figure 1 6 Knee Section Position of the Manual Drive Bed m136b...

Page 23: ...imension Overall length in high position 95 1 4 241 9 cm Overall length in low position 91 1 2 232 4 cm Overall width siderails up 42 106 7 cm Overall width siderails stored 36 91 4 cm Sleep surface f...

Page 24: ...ed at the foot end of the bed Head Angle Indicators The head angle indicator decals are located at both sides of the bed on the sleep surface These indicators provide a reference for approximately eac...

Page 25: ...traint device Appropriate medical personnel must determine the level of restraint necessary to ensure a resident will remain safely in bed Failure to do so could result in personal injury Bumper A bum...

Page 26: ...e hand cranks must be detached from the manual head knee and hilow drive assemblies before the foot panel can be removed These panels provide ease of bed mobility and steering control Drainage Bag Hoo...

Page 27: ...an136rc 1 The head section can be adjusted by turning the right crank handle A the knee section can be adjusted by turning the left crank handle B and the hilow function is adjusted by turning the mid...

Page 28: ...and pull it outward from its stored position beneath the sleep surface frame If the siderail is at the head end rotate the siderail toward the head end of the bed to its fully raised position If the s...

Page 29: ...locate the right hand crank at the foot end of the bed Turn the handle clockwise until the desired incline is achieved To lower the head section turn the right hand crank at the foot end of the bed co...

Page 30: ...Panels To remove the head or foot panel lift it straight up until the mounting plates on the panel disengage the plates welded to the IV rod sockets Before removing the foot panel the hand cranks mus...

Page 31: ...d and fully understand the contents of this manual It is important that you strictly adhere to the safety information contained within Bed Positions The Resident TM LTC electric drive bed has three ad...

Page 32: ...hapter 1 Introduction ResidentTM LTC Bed Service Manual man136rc Page 1 19 1 Figure 1 10 Automatic Contour Position of the Electric Drive Bed Figure 1 11 Head Section Position of the Electric Drive Be...

Page 33: ...ter 1 Introduction Page 1 20 ResidentTM LTC Bed Service Manual man136rc 1 Figure 1 12 Knee Section Position of the Electric Drive Bed Figure 1 13 Knee Gatch Foot Section Position of the Electric Drive...

Page 34: ...ad Section Inclination The head section of the bed may be separately adjusted to obtain the desired degree of incline up to its limit of approximately 65 o 2 o Control of this function is via the hand...

Page 35: ...t the knee section Hilow The bed may be adjusted to raise or lower the sleep surface to assist in positioning the resident or for ease of bed entry exit Hilow is adjusted using the handset control see...

Page 36: ...rails are visual reminders for residents that identify the location of the edge of the bed They are not intended for use as a restraint device Appropriate medical personnel must determine the level of...

Page 37: ...d in table 1 4 on page 1 24 Table 1 4 Mattress Options Head and Foot Panels The head and foot panels fit over two vertical post type mountings located at each end of the bed and are removable by lifti...

Page 38: ...of the bed Handset Control The handset control provides electrical control of the head knee and hilow elevation The buttons on the handset are pictorially labeled to indicate their function Siderail R...

Page 39: ...sy removal in the event of problems Each is specially designed for its individual function and has the following characteristics 24 volt DC motor Electronic overload protection microswitch motor cutof...

Page 40: ...ctuator should not be more than 10 Otherwise damage to the equipment can occur UL Classification The Resident TM LTC electric drive bed is approved to UL 2601 1 standards and is classified as Class II...

Page 41: ...l and pull it outward from its stored position beneath the sleep surface frame If the siderail is at the head end rotate the siderail toward the head end of the bed to its fully raised position If the...

Page 42: ...utton on the optional caregiver siderail control panel until the desired position is obtained Release the button Head Section To raise the head section press and hold the HEAD Up button on the handset...

Page 43: ...15 o Depressing the HEAD Up button will cause the head section to elevate until it reaches maximum inclination but the knee section will stop at approximately 15 o Pressing the HEAD Down button with t...

Page 44: ...in the raised position To lower the mattress stop rotate the stop toward the head end to disengage it from the slots in the spring frame and lower the stop downward Head and Foot Panels To remove the...

Page 45: ...rom its power source before unplugging any cables from the control lockout or from the control box An electrical shock hazard exists SHOCK HAZARD Unplug the bed from its power source An electrical sho...

Page 46: ...ance procedures on the Resident TM LTC bed Otherwise personal injury can occur WARNING When moving the bed guide it from the corners near the foot end of the bed This will help keep legs clear of the...

Page 47: ...hilow function Damage to the equipment may occur CAUTION The duty cycle continuous operation of any actuator should not be more than 10 Otherwise damage to the equipment can occur CAUTION Do not use...

Page 48: ...rds against the siderail or the sleep surface frame Damage to the equipment may occur CAUTION Use care when removing the siderail labels to prevent damage Replace damaged labels with new ones CAUTION...

Page 49: ...Chapter 1 Introduction Page 1 36 ResidentTM LTC Bed Service Manual man136rc 1 Warning and Caution Labels Figure 1 14 Warning and Caution Labels at the Head End of the Resident TM LTC Manual Electric D...

Page 50: ...hapter 1 Introduction ResidentTM LTC Bed Service Manual man136rc Page 1 37 1 Figure 1 15 Warning and Caution Label at the Foot End of the Resident TM LTC Electric Drive Bed Figure 1 16 Serial Number D...

Page 51: ...Warning and Caution Labels Chapter 1 Introduction Page 1 38 ResidentTM LTC Bed Service Manual man136rc 1 NOTES...

Page 52: ...king Ability 2 19 Individually Operated Brakes 2 19 Siderail Mechanical Malfunction 2 20 Loose Bent or Missing Hardware 2 22 Manual Hilow Function Does Not Raise or Lower Correctly 2 23 Manual Head Se...

Page 53: ...Chapter 2 Troubleshooting Procedures Page 2 2 ResidentTM LTC Bed Service Manual man136rc 2 NOTES...

Page 54: ...the statement Your response will lead to another step in the procedure a repair analysis procedure RAP or a component replacement If more than one component is listed replace them in the order given S...

Page 55: ...ation helps identify the probable cause 1 Someone who can explain the problem is available Yes No Go to Function Checks Manual Drive Model on page 2 5 2 Ask that person to demonstrate or explain the p...

Page 56: ...brakes by pressing the brake pedals A see figure 2 1 on page 2 5 The brake is applied correctly and the swivel casters do not roll If the brake design has interconnecting linkage both brakes are appl...

Page 57: ...low the sleep surface and within the confines of the bed If service personnel need to get under the bed use suitable jackstands to block up the bed frame as an added precaution 6 Conduct a visual insp...

Page 58: ...le indicator decals located on both sides of the bed Yes No Go to RAP 2 5 10 Turning the head right hand crank counterclockwise lower the head section fully The head section of the bed lowers fully an...

Page 59: ...edures Page 2 8 ResidentTM LTC Bed Service Manual man136rc 2 Final Actions Manual Drive Model 1 Complete the required preventive maintenance procedures See Preventive Maintenance Schedule Manual Drive...

Page 60: ...formation helps identify the probable cause 1 Someone who can explain the problem is available Yes No Go to Function Checks Electric Drive Model on page 2 10 2 Ask that person to demonstrate or explai...

Page 61: ...the brakes by pressing the brake pedals A see figure 2 3 on page 2 10 The brake is applied correctly and the swivel casters do not roll If the brake design has interconnecting linkage both brakes are...

Page 62: ...confines of the bed If service personnel need to get under the bed use suitable jackstands to block up the bed frame as an added precaution 6 Conduct a visual inspection of the lower frame assemblies...

Page 63: ...bed rises evenly to its high position Yes No Go to RAP 2 7 9 Press the HI LO Down button B to lower the bed to its low position The bed lowers evenly to its low position Yes No Go to RAP 2 7 10 Repea...

Page 64: ...d section to its greatest inclined position see figure 2 7 on page 2 13 The head of the bed raises fully and evenly to approximately 65 o as indicated by the head angle indicator decals located on bot...

Page 65: ...section lowers evenly to its low position Yes No Go to RAP 2 8 Figure 2 8 Resident Siderail Control Panel Head and Knee Actuator Controls 14 Press the KNEE Up button A on the handset control to raise...

Page 66: ...Up button C the bed rises evenly to its high position After pressing the KNEE Down button D the bed lowers evenly to its low position Yes No Go to RAP 2 9 17 With the bed in the flat position and aut...

Page 67: ...th the HEAD Down pressed until the flat position is reached Releasing the HEAD Down button before the flat position is reached causes both sections to stop moving Yes No Go to RAP 2 10 Figure 2 10 The...

Page 68: ...TC Bed Service Manual man136rc Page 2 17 2 Figure 2 11 Control Lockout Box 20 Turn the control lockout box knobs one at a time to the unlocked position The controlling function operates correctly Yes...

Page 69: ...ures Page 2 18 ResidentTM LTC Bed Service Manual man136rc 2 Final Actions Electric Drive Model 1 Complete the required preventive maintenance procedures See Preventive Maintenance Schedule Electric Dr...

Page 70: ...r B The applied brake is released Yes No Go to step 4 Figure 2 12 Individually Operated Brakes 3 The brake pads C on both brakes are not excessively worn or damaged Yes No Replace the worn brake pad s...

Page 71: ...ugh the channel assembly and engage the holes in strap B see figure 2 13 on page 2 20 Repair or replace the damaged parts see Siderails on page 4 37 This solves the problem Yes No Go to step 5 Figure...

Page 72: ...replace the damaged parts see Siderails on page 4 37 6 The locking latch block C properly enters the slot in the strap portion of the arm assembly and disengages from the slot when the release lever...

Page 73: ...bolts or washers Consult chapter 5 Parts List for the part number s of the appropriate replacement part s 2 Visual inspection indicates that there are no loose bent or missing screws nuts bolts washe...

Page 74: ...o the hilow drive assembly are present and secure see figure 2 14 on page 2 23 If the bolt or nut is missing consult chapter 5 Parts List for the part number s of the appropriate replacement part s Fi...

Page 75: ...6rc 2 3 The manual hilow drive screw assembly is well lubricated and turns freely Yes No Lightly lubricate the manual hilow drive screw assembly with P N 8252 M 1 penetrating oil This solves the probl...

Page 76: ...d crank handle to the head drive assembly are present and secure see figure 2 16 on page 2 25 If the bolt or nut is missing consult chapter 5 Parts List for the part number s of the appropriate replac...

Page 77: ...al man136rc 2 3 The manual head drive screw assembly is well lubricated and turns freely Yes No Lightly grease the manual head drive screw assembly with P N SA3351 grease This solves the problem Yes N...

Page 78: ...e knee crank handle to the knee drive assembly are present and secure see figure 2 18 on page 2 27 If the bolt or nut is missing consult chapter 5 Parts List for the part number s of the appropriate r...

Page 79: ...l man136rc 2 3 The manual knee drive screw assembly is well lubricated and turns freely Yes No Lightly grease the manual knee drive screw assembly with P N SA3351 grease This solves the problem Yes No...

Page 80: ...n A is in the unlocked position see figure 2 20 on page 2 29 Yes No Turn the knob to the unlocked position Figure 2 20 Control Lockout Box Hilow Function 3 Press the HI LO Up button A or the HI LO Dow...

Page 81: ...on the control box and the routing to the control lockout box shows no visible damage see figure 2 22 on page 2 30 Yes No Plug the cable firmly into its receptacle or replace the damaged cable if nec...

Page 82: ...the bed in its low position is approximately 13 9 35 3 cm Yes No Go to step 9 7 Turn the control lockout knob for the hilow function to the locked position This prevents hilow operation Turn the cont...

Page 83: ...head function A is in the unlocked position see figure 2 23 on page 2 32 Yes No Turn the knob to the unlocked position Figure 2 23 Control Lockout Box Head Function 3 Press the HEAD Up A or the HEAD D...

Page 84: ...the control box on top of the hilow motor actuator and the routing to the control lockout box shows no visible damage see figure 2 25 on page 2 33 Yes No Plug the cable firmly into its receptacle or r...

Page 85: ...section down to the flat position Yes No Go to step 9 7 Turn the control lockout knob for the head function to the locked position This prevents head operation Turn the control lockout knob for the h...

Page 86: ...knee function A is in the unlocked position see figure 2 26 on page 2 35 Yes No Turn the knob to the unlocked position Figure 2 26 Control Lockout Box Knee Function 3 Press the KNEE Up A or the KNEE D...

Page 87: ...e control box on top of the hilow motor actuator and the routing to the control lockout shows no visible damage see figure 2 28 on page 2 36 Yes No Plug the cable firmly into its receptacle or replace...

Page 88: ...adjusts the knee section to the flat position Yes No Go to step 9 7 Turn the control lockout knob for the knee function to the locked position This prevents knee section operation Turn the lockout kn...

Page 89: ...knobs for the knee A and the automatic contour B are in the unlocked position Yes No Turn the knob s to the unlocked position Figure 2 29 Control Lockout Box Knee and Automatic Contour Functions 3 Wi...

Page 90: ...wn button before the flat position is reached causes both sections to stop moving Yes No Go to step 5 5 The automatic contour cable C is firmly connected to its receptacle on the control lockout box R...

Page 91: ...c 2 7 Turn the control lockout knob for the automatic contour function B to the locked position see figure 2 29 on page 2 38 This prevents automatic contour operation Turn the control lockout knob to...

Page 92: ...tuator and the routing to the control lockout box shows no visible damage see figure 2 25 on page 2 33 Yes No Plug the cable firmly into its receptacle or replace the damaged cable if necessary 3 Turn...

Page 93: ...but not the other s go to RAP 2 13 If a relay clicking sound is not heard when any of the controls are pressed go to step 6 6 The siderail control cables A if available the handset control cable B and...

Page 94: ...nd plug the disconnected handset or siderail control in its place see figure 2 33 on page 2 43 10 Plug bed into an appropriate power source and press control buttons to operate the bed s functions All...

Page 95: ...o Connect the power cord A to the wall outlet see figure 2 34 on page 2 44 Figure 2 34 Power Cord Location At the Control Box Assembly 2 All cables are firmly connected to the control box assembly Yes...

Page 96: ...any that are damaged This solves the problem Yes No Call Hill Rom Technical Support at 800 445 3720 5 Press the Up and Down buttons for each function on the handset and on the optional siderail contro...

Page 97: ...A if available and the handset control cable B are firmly connected to their respective receptacles on the control lockout box and are in good condition see figure 2 32 on page 2 42 Yes No Connect th...

Page 98: ...lock Diagram 3 3 Siderail Control Schematic 3 4 Siderail Control Circuit Boards 3 5 Electrical Theory of Operation 3 6 Motor Actuators 3 8 Hilow 3 8 Head 3 8 Knee 3 8 Handset Control 3 8 Optional Resi...

Page 99: ...Chapter 3 Theory of Operation Page 3 2 ResidentTM LTC Bed Service Manual man136rc 3 NOTES...

Page 100: ...Electrical System Block Diagram Chapter 3 Theory of Operation ResidentTM LTC Bed Service Manual man136rc Page 3 3 3 Electrical System Block Diagram Figure 3 1 Electrical System Block Diagram m136_046...

Page 101: ...Siderail Control Schematic Chapter 3 Theory of Operation Page 3 4 ResidentTM LTC Bed Service Manual man136rc 3 Siderail Control Schematic Figure 3 2 Siderail Control Schematic m136b045...

Page 102: ...Siderail Control Circuit Boards Chapter 3 Theory of Operation ResidentTM LTC Bed Service Manual man136rc Page 3 5 3 Siderail Control Circuit Boards Figure 3 3 Siderail Control Circuit Boards m136_047...

Page 103: ...d KNEE Down buttons at the same time releasing the KNEE Down button will allow the automatic contour function to activate regardless of the degree of head section inclination These features are contro...

Page 104: ...switch corresponding to the travel position is activated and opens the circuit to stop current flow to the motor actuator With this integral limit switch open the motor actuator can only operate in th...

Page 105: ...ct resistant motor housing Permanently lubricated Precision rolled acme spindle for linear actuation of stainless steel piston Heavy duty ball bearing spindle mount The battery pack accessory can prov...

Page 106: ...Control Lockout Box on page 3 9 Resident Control Panel A resident control panel is located on the inside of both head end siderails for convenience The pictorially labeled activator buttons on both pa...

Page 107: ...Electrical Theory of Operation Chapter 3 Theory of Operation Page 3 10 ResidentTM LTC Bed Service Manual man136rc 3 NOTES...

Page 108: ...acement 4 7 Manual Head Drive Assembly 4 9 Removal 4 9 Replacement 4 11 Manual Knee Drive Assembly 4 13 Removal 4 13 Replacement 4 14 Hilow Motor Actuator 4 16 Removal 4 16 Replacement 4 17 Head Secti...

Page 109: ...31 Control Lockout Box 4 33 Removal 4 33 Replacement 4 34 Control Box 4 35 Removal 4 35 Replacement 4 36 Siderails 4 37 Removal 4 37 Replacement 4 38 Siderail Latch 4 40 Adjustment 4 40 Sleep Surface...

Page 110: ...ment and Adjustment Procedures ResidentTM LTC Bed Service Manual man136rc Page 4 3 4 Removal 4 50 Replacement 4 51 Bumper Assembly 4 52 Removal 4 52 Replacement 4 52 Bumper Assembly model B 4 53 Remov...

Page 111: ...Chapter 4 Removal Replacement and Adjustment Procedures Page 4 4 ResidentTM LTC Bed Service Manual man136rc 4 NOTES...

Page 112: ...ve the mattress from the bed 2 Set both brakes on the bed by fully depressing the brake pedals A located on both sides of the swivel caster frame assembly at the foot end of the bed see figure 4 1 on...

Page 113: ...ockwise until they stop 5 Remove the crank handle assembly for the hilow drive by removing the nut A and bolt B located at the base of the crank handle see figure 4 3 on page 4 6 Figure 4 3 Crank Hand...

Page 114: ...section assembly to gain access to the hilow support brackets 9 Use the socket wrench with a 9 16 deep well socket to remove the nuts and carriage bolts securing the hilow support bracket A and the t...

Page 115: ...n with the socket wrench and 9 16 deep well socket 4 Manually raise the head section assembly and secure it temporarily to the thigh section assembly to gain access to the pivot connector 5 Position t...

Page 116: ...LTC bed Otherwise personal injury can occur 1 Remove the mattress from the bed 2 Set both brakes on the bed by fully depressing the brake pedals located on both sides of the swivel caster frame assemb...

Page 117: ...ad and knee crank handles left and right handles respectively counterclockwise until they stop 5 Remove the crank handle assembly for the head drive by removing the nut and bolt located at the base of...

Page 118: ...wo hair pins through the anchor points 3 Position the end of the head drive assembly in the yokes on the head section Insert a pin through the yokes and through holes in the end of the head drive asse...

Page 119: ...l Head Drive Assembly Chapter 4 Removal Replacement and Adjustment Procedures Page 4 12 ResidentTM LTC Bed Service Manual man136rc 4 Figure 4 10 Attachment of the Hand Crank to the Head Drive Assembly...

Page 120: ...ecting linkage both brakes are applied when either pedal is depressed Give the bed a solid tug to ensure the brakes are set 3 Adjust the bed sleep surface to its highest position by turning the hilow...

Page 121: ...re 4 12 on page 4 14 Figure 4 12 Removal of the Knee Drive Assembly from the Frame Crossbar Replacement 1 Using lithium grease lightly grease the knee screw assembly threads 2 Attach the knee drive as...

Page 122: ...knee drive hand crank assembly through the slot on the foot panel and attach it to the knee drive assembly with the bolt and nut see figure 4 13 on page 4 15 5 Perform an operational check of the hil...

Page 123: ...ection of the bed to gain access to the hilow motor actuator 2 Use jack stands to block up beneath the bed to maintain its hilow position when removing the hilow motor actuator from the bed 3 Unplug t...

Page 124: ...E rings from the clevis pins C connecting the hilow actuator to the pivot connector weldment B and the main frame D 7 Remove the hilow motor actuator Replacement 1 Assemble in reverse order 2 Ensure...

Page 125: ...al cutters Lithium grease P N SA3351 Removal 1 Remove the mattress and completely lower the head section of the bed 2 Unplug the bed from its power source SHOCK HAZARD Unplug the bed from its power so...

Page 126: ...tor actuator to the main frame and to the weldment on the head section crosstube 7 Remove the clevis pins B connecting the head motor actuator to the head section crosstube and to the main frame 8 Rem...

Page 127: ...al cutters Lithium grease P N SA3351 Removal 1 Remove the mattress and completely lower the head section of the bed 2 Unplug the bed from its power source SHOCK HAZARD Unplug the bed from its power so...

Page 128: ...uator to the weldment on the main frame and to the weldment on the knee section crosstube 7 Remove the clevis pins B connecting the knee motor actuator to the knee section crosstube and to the main fr...

Page 129: ...ock hazard exists 2 Remove the mattress from the bed If a hard pan sleep surface is installed on the bed remove the seat pan from the seat area of the frame 3 Disconnect the automatic contour cable A...

Page 130: ...ecuring the automatic contour module to the weldment bracket see figure 4 18 on page 4 23 Remove the module with the attached cable as an assembly Figure 4 18 Automatic Contour Module Cover Removed Re...

Page 131: ...re B blue wire C white wire E and orange wire F connect as shown 4 Ensure that all cables are properly routed and the automatic contour module cable A is connected to the control lockout box see figur...

Page 132: ...n stops rising This should be approximately 15 o Continue to raise the head section until clearance exists between the sleep surface crosstube and the plunger at the head end side of the automatic con...

Page 133: ...head end of the bed to decrease the knee up angle Slide the automatic contour module assembly toward the foot end of the bed to increase the knee up angle c Tighten both screws after making the necess...

Page 134: ...isconnect the siderail control cable from connection A at the control lockout box see figure 4 21 on page 4 27 Figure 4 21 Location Of Siderail Control Cable Connections At Control Lockout NOTE Record...

Page 135: ...the two housings Do not drop either housing to prevent damage to the installed printed circuit boards CAUTION Do not drop the printed circuit P C board against the siderail or the sleep surface frame...

Page 136: ...oard F to the inner housing G and secure it with the four phillips head screws E Use care when tightening the mounting screws to prevent damage to the P C board CAUTION Overtightening the mounting scr...

Page 137: ...the hilow P C board C c Connect the cable connector Q leading from the head knee P C board F to its terminal on the replacement hilow P C board C d Position the hilow P C board C to the outer housing...

Page 138: ...Disconnect the handset control cable from its connection A at the control lockout box see figure 4 23 on page 4 31 Figure 4 23 Location Of Handset Control Connection At Control Lockout Box NOTE Record...

Page 139: ...32 ResidentTM LTC Bed Service Manual man136rc 4 3 Install the cable ties to secure the handset control cable where it will not be damaged during bed operation 4 Perform an operational check of the hi...

Page 140: ...cable E handset cable D and the automatic contour cable C from the control lockout box see figure 4 24 on page 4 33 Figure 4 24 Location Of Control Lockout Box Cable Connections 3 Disconnect the power...

Page 141: ...properly routed and connected to the control box mounted on top of the hilow motor actuator 3 Install the cable ties to secure the power hilow cable where it will not be damaged during bed operation 4...

Page 142: ...ead section of the bed to gain access to the control box 2 Unplug the bed from its power source SHOCK HAZARD Unplug the bed from its power source An electrical shock hazard exists 3 Disconnect the hea...

Page 143: ...e it from the hilow motor actuator Replacement 1 Assemble in reverse order 2 Ensure that the base of the control box correctly engages its mounting slides on top of the hilow motor actuator The hilow...

Page 144: ...derails 1 Raise the bed to gain access to the underside of the sleep surface frame assembly 2 If equipped with electrical components unplug the bed from its power source SHOCK HAZARD Unplug the bed fr...

Page 145: ...plate F inserted into the siderail position the siderail assembly beneath the sleep surface frame assembly The siderail release latch E is to be toward the center of the bed 2 Ensure that the guide p...

Page 146: ...l Replacement and Adjustment Procedures ResidentTM LTC Bed Service Manual man136rc Page 4 39 4 5 Lubricate the siderail latching mechanism with Teflon lubricant 6 Raise lower and store the siderail to...

Page 147: ...erail assembly 2 Raise the siderail 3 Check the alignment of the latch block A and with the notch in the strap assembly B see figure 4 28 on page 4 40 Figure 4 28 Siderail Latch Mechanism 4 Use a punc...

Page 148: ...position when disconnecting the motor actuators from the sleep surface frame WARNING It is not advisable or necessary for personnel to have their entire body below the sleep surface and within the con...

Page 149: ...or actuator B to the knee section crosstube bracket C 7 If the bed has a spring frame sleep surface disconnect the spring coils from the main frame weldment brackets D 8 If the bed has a hard pan slee...

Page 150: ...to Main Frame 10 Remove the shoulder screws and washers 11 Lift the sleep surface frame assembly C from the main frame Replacement 1 Assemble in reverse order 2 Ensure that all three motor actuators...

Page 151: ...caster frame high enough to allow for caster removal WARNING It is not advisable or necessary for personnel to have their entire body below the sleep surface and within the confines of the bed If serv...

Page 152: ...and Adjustment Procedures ResidentTM LTC Bed Service Manual man136rc Page 4 45 4 4 Remove the locknut D and carriage bolt A 5 Pull downward on the caster housing B to remove it from the frame and bump...

Page 153: ...n frame to raise the caster frame high enough to allow for caster removal WARNING It is not advisable or necessary for personnel to have their entire body below the sleep surface and within the confin...

Page 154: ...l Replacement and Adjustment Procedures ResidentTM LTC Bed Service Manual man136rc Page 4 47 4 4 Remove the locknut D and carriage bolt A 5 Pull downward on the caster housing B to remove it from the...

Page 155: ...ed s main frame to raise the caster frame high enough to allow for caster removal WARNING It is not advisable or necessary for personnel to have their entire body below the sleep surface and within th...

Page 156: ...edures ResidentTM LTC Bed Service Manual man136rc Page 4 49 4 3 Remove the caster wheel F and bushing G 4 Remove the locknut E carriage bolt A and washer B 5 Pull downward on the caster housing C to r...

Page 157: ...d s main frame to raise the caster frame high enough to allow for brake assembly removal WARNING It is not advisable or necessary for personnel to have their entire body below the sleep surface and wi...

Page 158: ...the roll pin F and separate the brake pad from the lower tube E 4 Remove the locknut A and bolt I Remove the spring B the pedal D and the release lever J downward from the upper tube Replacement 1 As...

Page 159: ...ly Tools required Ratchet with 3 extension 1 2 socket 1 2 wrench 3 4 socket Jack stands Removal 1 Remove both fixed casters from the caster frame see Removal on page 4 44 2 Pull downward on the bumper...

Page 160: ...rc Page 4 53 4 4 20 Bumper Assembly model B Tools required 1 2 wrench Removal 1 Remove a wing nut two washers and a bolt A from each side of the bed bumper assembly at the head end 2 Slide the bed bum...

Page 161: ...4 20 Bumper Assembly model B Chapter 4 Removal Replacement and Adjustment Procedures Page 4 54 ResidentTM LTC Bed Service Manual man136rc 4 NOTES...

Page 162: ...mblies B Version 5 16 Surface Assemblies 5 18 Electrical and Label Assemblies 5 20 Manual Drive Module and Label Assemblies 5 22 Siderail Assemblies 5 24 Head End Siderail Assemblies With Control 5 26...

Page 163: ...Chapter 5 Parts List Page 5 2 ResidentTM LTC Bed Service Manual man136rc 5 NOTES...

Page 164: ...product model number serial number and description of problem A qualified specialist will provide via telephone United States and Canada or FAX Outside the United States and Canada troubleshooting as...

Page 165: ...Warranty Chapter 5 Parts List Page 5 4 ResidentTM LTC Bed Service Manual man136rc 5 NOTES...

Page 166: ...ct identification label A see figure 5 1 on page 5 5 Figure 5 1 Product Identification Label Location Call Hill Rom Technical Support at 800 445 3720 with the following information Six digit customer...

Page 167: ...ROM COMPANY 1069 STATE ROUTE 46 E BATESVILLE IN 47006 9167 Address all return goods to ATTN SERVICE STORES DISTRIBUTION CENTER DOOR D23 HILL ROM COMPANY COUNTY ROAD 300E BATESVILLE IN 47006 9167 NOTE...

Page 168: ...cases the invoice accompanying the parts will show the full selling price only for Hill Rom s internal use Do not confuse this price with your price Do not return any parts without an RMA number When...

Page 169: ...l man136rc 5 Recommended Spare Parts Table 5 1 is a listing of recommended spare parts for the Resident TM LTC bed The quantities are adequate for servicing 25 or more beds Table 5 1 Recommended Spare...

Page 170: ...Recommended Spare Parts Chapter 5 Parts List ResidentTM LTC Bed Service Manual man136rc Page 5 9 5 NOTES...

Page 171: ...Sleep Surface Frame Assembly Chapter 5 Parts List Page 5 10 ResidentTM LTC Bed Service Manual man136rc 5 Sleep Surface Frame Assembly Figure 5 2 Sleep Surface Frame Assembly m136b049...

Page 172: ...t section assembly 3 39901 870 1 Mattress stop pc 4 489550133 870 1 Thigh section assembly 5 37104 870 6 Shoulder screw 6 4630 870 6 Oilite bushing 7 90234 22 870 6 Locknut 8 4540 870 6 Washer 9 34838...

Page 173: ...Lower Frame Assembly Chapter 5 Parts List Page 5 12 ResidentTM LTC Bed Service Manual man136rc 5 Lower Frame Assembly Figure 5 3 Lower Frame Assembly m136b050...

Page 174: ...assembly 4 19528 870 1 Spring rh electric version only 5 3869 870 2 Washer 6 9936 870 2 Hex bolt 7 SA4841 870 As required Red Loctite 8 33358 870 8 Plug button 9 497370133 870 1 Lower frame assembly...

Page 175: ...Caster Frame Assemblies A Version Chapter 5 Parts List Page 5 14 ResidentTM LTC Bed Service Manual man136rc 5 Caster Frame Assemblies A Version Figure 5 4 Caster Frame Assemblies A Version m136a051...

Page 176: ...70 4 Clevis pin 8 49893 870 8 E ring 9 49895 870 12 Washer 10 49800 870 12 Bushing 11 497340133 870 1 Bumper baseboard 12 49735pl 870 2 Bolt shoulder 13 497190133 870 1 Caster base frame head 14 9428...

Page 177: ...Caster Frame Assemblies B Version Chapter 5 Parts List Page 5 16 ResidentTM LTC Bed Service Manual man136rc 5 Caster Frame Assemblies B Version Figure 5 5 Caster Frame Assemblies B Version m136b152...

Page 178: ...ter base frame assembly 11 4973501pl 870 4 Bolt shoulder 12 6162301 870 1 Caster base lower frame 13 9023428 870 4 Locknut 14 831 870 8 Locknut 15 4972733 870 2 Caster fork rigid head 16 49898 870 4 W...

Page 179: ...Surface Assemblies Chapter 5 Parts List Page 5 18 ResidentTM LTC Bed Service Manual man136rc 5 Surface Assemblies Figure 5 6 Surface Assemblies m136_052...

Page 180: ...mblies Item Number Part Number Quantity Description 1 489540233 870 1 Foot section assembly 2 489550233 870 1 Thigh section assembly 3 45884 33 870 1 Seat pan 4 43878 870 2 Torx button head screw 5 45...

Page 181: ...Electrical and Label Assemblies Chapter 5 Parts List Page 5 20 ResidentTM LTC Bed Service Manual man136rc 5 Electrical and Label Assemblies Figure 5 7 Electrical and Label Assemblies m136c053...

Page 182: ...01 870 1 Cover automatic contour 8 90235 06 870 2 Screw 9 61615 870 6 Rue ring cotter 10 11 12 18252 870 3 Screw 13 60097 870 1 Angle wire harness support weldment 14 61653pl 870 4 Clevis pin 15 4453...

Page 183: ...ive Module and Label Assemblies Chapter 5 Parts List Page 5 22 ResidentTM LTC Bed Service Manual man136rc 5 Manual Drive Module and Label Assemblies Figure 5 8 Manual Drive Module and Label Assemblies...

Page 184: ...embly 2 755 870 3 Locknut 3 9935 870 3 Screw 4 61209 870 1 Label sheet bundle 5 6007301 870 1 Label data plate serial number 6 4453 870 2 Pin 7 61615 870 4 Rue ring cotter 8 4594002 870 1 Knee screw a...

Page 185: ...Siderail Assemblies Chapter 5 Parts List Page 5 24 ResidentTM LTC Bed Service Manual man136rc 5 Siderail Assemblies Figure 5 9 Siderail Assemblies m136a056...

Page 186: ...hand 4 23485 870 2 Slide bracket assembly 5 6005501 870 1 Head rail assembly left hand Item Number Part Number Quantity Description 1 43880 870 4 Torx pan head screw 3 6005602 870 1 Head rail right h...

Page 187: ...derail Assemblies With Control Chapter 5 Parts List Page 5 26 ResidentTM LTC Bed Service Manual man136rc 5 Head End Siderail Assemblies With Control Figure 5 10 Head End Siderail Assemblies With Contr...

Page 188: ...tch cover 14 28717 870 1 Bushing 15 90166 01 870 2 Screw 16 19833 33 870 1 Wire cover 17 9018816 870 4 Hilow screw 18 90349 05 870 8 Hilow screw 19 4991701 870 1 Side reminder switch housing 20 499170...

Page 189: ...List Page 5 28 ResidentTM LTC Bed Service Manual man136rc 5 33 6007102 870 1 Siderail control label outer right 34 6011301 870 1 Siderail control right hand inner 35 6011302 870 1 Siderail control rig...

Page 190: ...Head End Siderail Assemblies With Control Chapter 5 Parts List ResidentTM LTC Bed Service Manual man136rc Page 5 29 5 NOTES...

Page 191: ...derail Assemblies Without Control Chapter 5 Parts List Page 5 30 ResidentTM LTC Bed Service Manual man136rc 5 Siderail Assemblies Without Control Figure 5 11 Siderail Assemblies Without Control m136_0...

Page 192: ...3 49803 870 1 Top cane 4 35261 870 1 Spring 5 35072 870 1 Shoulder screw 6 44328 870 1 Spiral pin 7 37387 870 1 Shoulder screw 8 29457 33 870 2 Hole plug 9 26078 870 1 Latch block 10 SA4841 870 As req...

Page 193: ...069 Figure 5 12 Standard Head and Foot Panel Assemblies P4069 Table 5 14 Standard Head and Foot Panel Assembly P4069 Specify wood or laminate finish Item Number Part Number Quantity Description 1 1124...

Page 194: ...Page 5 33 5 Standard Foot Panel Assembly manual drive P4069 Figure 5 13 Standard Foot Panel Assembly manual drive P4069 Table 5 15 Standard Foot Panel Assembly manual drive P4069 Item Number Part Numb...

Page 195: ...Foot Panel Assemblies P4071 Table 5 16 Hearthside Head and Foot Panel Assemblies P4071 Specify wood or laminate finish Item Number Part Number Quantity Description 1 11287301 870 1 Head panel Hearths...

Page 196: ...5 Heirloom Head and Foot Panel Assemblies P4072 Table 5 17 Heirloom Head and Foot Panel Assemblies P4072 Item Number Part Number Quantity Description 1 112874 870 1 Headboard Heirloom 2 112875 870 1 F...

Page 197: ...Post Style Head and Foot Panel Assemblies P4073 Table 5 18 Post Style Head and Foot Panel Assemblies P4073 Item Number Part Number Quantity Description 1 112876 870 1 Headboard Post 2 112877 870 1 Fo...

Page 198: ...17 Dentil Head and Foot Panel Assemblies P4074 Table 5 19 Dentil Head and Foot Panel Assemblies P4074 Item Number Part Number Quantity Description 1 112878 870 1 Head panel Dentil 2 112879 870 1 Foot...

Page 199: ...Dentil Head and Foot Panel Assemblies P4074 Chapter 5 Parts List Page 5 38 ResidentTM LTC Bed Service Manual man136rc 5 NOTES...

Page 200: ...are 6 3 Care of Wood Head and Foot Panels 6 4 Lubrication Requirements 6 5 Preventive Maintenance 6 5 Preventive Maintenance Schedule Manual Drive Model 6 7 Preventive Maintenance Checklist Manual Dri...

Page 201: ...Chapter 6 General Procedures Page 6 2 ResidentTM LTC Bed Service Manual man136rc 6 NOTES...

Page 202: ...device on the Resident TM LTC bed The excessive moisture involved can damage mechanisms and components in the bed Hard to Clean Spots Use standard household cleaners and or a soft bristle brush to rem...

Page 203: ...each solutions to clean the wood surfaces CAUTION Many disinfectant cleaners if used in high concentrations have a softening effect on any painted or finished surface The Centers for Disease Control r...

Page 204: ...P N 8252 M 1 penetrating oil small bottle use on oilite bearings and bushings P N SA3351 grease use on actuator rods P N SA0646 Teflon spray lubricant dry aerosol spray can use anywhere else that the...

Page 205: ...h the preventive maintenance checklists following them The checklists are designed to keep a running history of maintenance and subsequent repair costs for one individual Resident TM LTC bed However t...

Page 206: ...limits Crank the knee function from the flat to its maximum angle of 45 o 2 o to ensure proper function of the knee drive assembly Lubricate the drive mechanism Brakes Test the brakes to determine if...

Page 207: ...e Maintenance Checklist Manual Drive Model Date Function Hill Rom Company Inc Manufacturer Hilow limits Head limits Knee limits Brakes Casters Siderails Pivot points Head and foot panels Model Number...

Page 208: ...vated Casters Test the swivel casters to ensure they do not bind Check all caster tires for cuts wear tread etc Replace if necessary Siderails Inspect for proper up down and storage operation Inspect...

Page 209: ...tion Hill Rom Company Inc Manufacturer Hilow limits Automatic contour limits Head limits Knee limits Brakes Casters Siderails Control lockout box Model Number Handset control Siderail control panels W...

Page 210: ...d to service the Resident TM LTC bed Two part Loctite 19269 activator Loctite 262 Teflon lubricant P N SA0646 Lithium grease P N SA3351 Penetrating oil P N 8252 M 1 E ring pliers Diagonal cutters Jack...

Page 211: ...using a double insulated product test adapter see figure 6 1 on page 6 13 NOTE Consult the test equipment manufacturer to obtain a product test adapter 1 Unplug the bed from its power source 2 Plug t...

Page 212: ...ct Test Adapter 6 Turn on the leakage analyzer and set the function knob to A case leakage 7 Toggle the ground and polarity switches to obtain eight separate readings 8 Record the current leakage that...

Page 213: ...6 1 Leakage Current Test for Electric Drive Model Chapter 6 General Procedures ResidentTM LTC Bed Service Manual man136rc Page 6 14 6 NOTES...

Page 214: ...P27601 7 6 Installation 7 6 Three quarter Length Siderails P866 7 7 Installation 7 7 Full Length Siderails P867 7 9 Installation 7 9 Standard Head and Foot Panels P4069 7 11 Installation 7 11 Hearthsi...

Page 215: ...Service Manual man136rc 7 Comfortline Mattress P1433 7 16 Installation 7 16 Ambulatory Assist Rail P441A 7 16 Auxiliary Power Supply P442 7 17 Trendelenburg Reverse Trendelenburg Adapter P865 7 17 Re...

Page 216: ...t configuration Table 7 1 Accessories List Specify wood finish Specify wood or laminate finish Product Number Description P2217 IV rod P846 Trapeze support bracket P276 Oxygen tank holder P441A Ambula...

Page 217: ...bed frame Installation Tools required None Insert the rod into the desired socket and twist the lower section clockwise to lock in place Adjusting 1 To extend the rod pull upward on the upper section...

Page 218: ...out to deactivate the hilow function Installation Tools required 1 2 socket Drive ratchet 1 2 wrench 1 Remove the hole plugs from the lower frame at the end of the bed to which the trapeze support is...

Page 219: ...d to the bed Use the control box lockout to deactivate the hilow function Damage to the equipment may occur Installation Tools required None 1 Place the tank holder s mounting bar C into one of the fo...

Page 220: ...oth sides of the lower frame at the head and foot end of the bed at the locations where the 3 4 length siderails will mount 2 Rotate the arms and mounting brackets B of the 3 4 length siderails to the...

Page 221: ...6 Place the backing plates C over the hex head screws protruding through the lower frame 7 Thread the nuts D onto the hex head screws and tighten securely 8 Repeat steps 2 through 7 to mount the remai...

Page 222: ...s of the lower frame at the head and foot end of the bed at the locations where the full length siderails will mount 2 Rotate the arms and mounting brackets B of the full length siderails to the up po...

Page 223: ...ace the backing plates C over the hex head screws protruding through the lower frame 7 Thread the nuts D onto the hex head screws and tighten securely 8 Repeat steps 2 through 7 to mount the remaining...

Page 224: ...located at each end of the bed and are removable by lifting vertically These panels provide ease of bed mobility and steering control The head panel can be used as a cardiopulmonary resuscitation CPR...

Page 225: ...71 The head and foot panels fit over two vertical post type mountings located at each end of the bed and are removable by lifting vertically Installation Tools required None Align the panel brackets w...

Page 226: ...2 The head and foot panels fit over two vertical post type mountings located at each end of the bed and are removable by lifting vertically Installation Tools required None Align the panel brackets wi...

Page 227: ...73 The head and foot panels fit over two vertical post type mountings located at each end of the bed and are removable by lifting vertically Installation Tools required None Align the panel brackets w...

Page 228: ...e head and foot panels fit over two vertical post type mountings located at each end of the bed and are removable by lifting vertically Installation Tools required None Align the panel brackets with t...

Page 229: ...xisting mattress from the bed 2 Remove the shipping wrappings from the Comfortline mattress 3 Place the Comfortline mattress on the sleep surface with the label head section at the head end of the bed...

Page 230: ...VAC 60 cycle outlet and can be fully charged in 24 hours The auxiliary power supply will allow up to 15 complete cycles of the hilow and the head section when fully charged The power supply unit is co...

Page 231: ...LTC Bed Electric Upgrade Kit P9951 All necessary hardware and instructions to install the electric upgrade kit P9951 are contained in the kit Major components of the kit are shown below see figure 7...

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