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Catalyst 6500 Series Switch and Cisco 7600 Series Router Firewall Services Module Configuration Guide using ASDM
OL-20748-01
Chapter 26 Troubleshooting the Firewall Services Module
Common Problems
Symptom
You cannot ping the FWSM interface.
Possible Cause
You did not enable ICMP to the FWSM.
Recommended Action
Enable ICMP to the FWSM according to the
“Allowing ICMP to and from the
FWSM” section on page 23-9
.
Symptom
You cannot ping through the FWSM, even though the access list allows it.
Possible Cause
You did not enable the ICMP inspection engine or apply access lists on both the
source and destination interfaces.
Recommended Action
Because ICMP is a connectionless protocol, the FWSM does not automatically
allow returning traffic through. In addition to an access list on the source interface, you either need
to apply an access list to destination interface to allow replying traffic, or enable the ICMP
inspection engine, which treats ICMP connections as stateful connections.
Symptom
Traffic does not go through the FWSM from a higher security interface to a lower security
interface.
Possible Cause
You did not apply an access list to the higher security interface to allow traffic
through. Unlike the PIX firewall, the FWSM does not automatically allow traffic to pass between
interfaces.
Recommended Action
Apply an access list to the source interface to allow traffic through. See the
“Adding an Extended Access List” section on page 13-6
.
Symptom
Traffic does not pass between two interfaces on the same security level.
Possible Cause
You did not enable the feature that allows traffic to pass between interfaces on the
same security level.
Recommended Action
Enable this feature according to the
“Allowing Communication Between
Interfaces on the Same Security Level” section on page 6-10
.
Symptom
When the FWSM fails over, the secondary unit does not pass traffic.
Possible Cause
You did not assign the same VLANs for both units.
Recommended Action
Make sure to assign the same VLANs to both units in the switch configuration.
Summary of Contents for 6500 - Catalyst Series 10 Gigabit EN Interface Module Expansion
Page 35: ...P A R T 1 Getting Started and General Information ...
Page 36: ......
Page 297: ...P A R T 2 Configuring the Security Policy ...
Page 298: ......
Page 521: ...P A R T 3 System Administration ...
Page 522: ......
Page 613: ...P A R T 4 Reference ...
Page 614: ......