773232AH
13-25
Troubleshooting
Software Messages
13
Software Messages
Navios Software Messages
lists the Navios software messages, with their cause and what to do about them. These are
messages produced by the Software.
contact your local Beckman Coulter Representative if:
•
The recommended action does not solve the problem.
•
You need help.
Table 13.3
Software Messages
Message
Probable Cause
Recommneded Action
Unspecified error
An unknown error occurred.
Contact your local Beckman Coulter
representative.
Nothing to modify!
Modify button pressed with no dies
listed.
Select Dye
Unable to read Error Code Strings
Failed to read error code string
Reboot the computer, if problem persists
contact your local Beckman Coulter
representative.
The file contains errors. The data
checksum does not match the data.
Listmode data checksum stored does
not match checksum re-calculated.
The listmode data is corrupt and the you
should recover the original listmode file
from backup or archive.
Baseline Offset - not available
On starting software the 3mv binary
file is not found.
Reboot the computer, if problem persists
contact your local Beckman Coulter
representative.
Multiplexor Address of new labels
does not match existing parameters
Continue?
Parameter label does not match,
asks you to continue.
Reboot the computer, if problem persists
contact your local Beckman Coulter
representative.
Missing NoOfTest field in file
<<file-name>>
On inserting a panel into the
listmode playback it is discovered
that the number of tests information
is missing from the file.
Recreate the panel file.
Missing NoOfPanels field in file
<<file-name>>
Number of panels information
missing from the worklist.
Recreate the worklist.
Missing NoOfTest field in section
Panel <<panel-number>> Info in
file <<file-name>>
Number of tests information missing
from the panel specified in the
worklist.
Recreate the panel file.
The BCAP service does not appear to
be running.\nSoftware cannot start
without BCAP.
Starting software without BCAP
causes this error message.
Reboot the computer, if problem persists
contact your local Beckman Coulter
representative.
Summary of Contents for Navios
Page 8: ...773232AH viii Safety Notice Safety Symbols ...
Page 34: ...xxxiv Tables A 2 Code Related Specifications A 6 ...
Page 38: ...773232AH xxxviii Introduction Graphics ...
Page 44: ...773232AH 1 6 Use And Function Material Safety Data Sheets MSDS ...
Page 72: ...773232AH 3 18 Operation Principles Plot Display ...
Page 90: ...773232AH 4 18 Specifications Software Specifications 1 2 3 ...
Page 140: ...773232AH 5 34 System Overview Using The System Help ...
Page 154: ...773232AH 6 14 Daily Routine Cytometer Auto Startup ...
Page 194: ...773232AH 8 16 Running Samples Data Review ...
Page 412: ...773232AH 10 216 Using Navios Software Report Generator Error Log ...
Page 446: ...773232AH 11 34 Cleaning Procedures Power The Cytometer Only On off ...
Page 522: ...773232AH 13 30 Troubleshooting Cytometer Control Window Cannot Be Viewed ...
Page 530: ...773232AH A 8 Bar code Specifications Checksum Algorithm ...
Page 540: ...773232AH References 2 References ...
Page 582: ...Index 36 Index ...
Page 584: ...773232AH Warranty 2 Beckman Coulter Inc Customer End User License Agreement ...
Page 585: ......