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SKYROS Corporation VideoNet 8.4 User guide
5. REFERRING TO TECHNICAL SUPPORT SERVICE
If during work with
VideoNet
system you have some difficulties, you always can
contact technical support service. To do that, you should fill the
VideoNet registration
form
in and either send it via fax: +7-812-4481010, or e-mail: [email protected].
You can get VideoNet registration form on your installation CD.
Technical support service may ask you to provide information about your system.
Use
VideoNet System Info
wizard for system information collecting.
To collect information about VideoNet system:
1. Go to
VideoNet
system main menu.
2. Select
Help -> Support...
item.
3.
VideoNet System Info
wizard opens. Click
N
EXT
to continue.
4. Enter your license HASP key number. Specify whether you are an authorized
user of
VideoNet
system or not. Click
N
ext.
5. If you are not authorized, then you should fill in the registration form. Fields
marked with *, are obligatory for filling. After having filled in the form click
N
ext.
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