12-2
G650 Generator Protection & Control System
GEK-113285A
12.1 SYMPTOMS AND RECOMMENDED ACTIONS
12 G650TROUBLESHOOTING GUIDE
12
CATEGORY
SYMPTOM
POSSIBLE CAUSE
RECOMMENDED ACTION
Communications
Cannot see properly
the web server in
G650 with Windows
XP.
Some windows are in
grey with a red cross
mark.
Disabled Java options in Advanced
Internet Explorer properties or high
level of security
1.- Go to Advanced in Internet options
for Internet explorer and select the
three selections in Microsoft VM (Java
Virtual Machine) and deselect any
other virtual machine not Microsoft, for
example SUN.
In case Microsoft VM is not installed in
the computer, the user must install it
using the Microsoft VM installation
program
msjavx86.exe
For internet explorer 6.0 or higher it is
not included by default.
2.- Try to set a lower level of security in
internet explorer options.
3.-Delete temporary internet files in
“General” screen in internet explorer
options.
Communication
Enervista 650 Setup
does not retrieve osc,
fault reports and Data
Logger files
Bad communication in TFTP using
Windows 2000
Disable and Enable the Ethernet
connection on Control Panel inside
Windows 2000. Try again to retrieve
files from relay
Firmware and bootware upgrade
Bootware
The relay gets stuck
during the upgrading
process after switching
off and on the relay,
giving the following
error message:
“ERROR Setting relay
in configuration mode.
Retry?
- The relay does not communicate via
the front RS232 port
To perform the bootware upgrading
process it is necessary to connect the
unit thought the front RS232 port.
check:
•
Serial cable correct(straightthrouhg)
and undamaged.
•
Settings selection in Enervista 650
Setup Communication>Computer
Settings”:
o
Com port selected must be the
one that is being used to perform
this procedure
o
Parity set to NONE
o
Baudrate set to 19200
o
Control type: No control type
o
Modbus slave number: any
Note: if the bootware upgrading
procedure got stuck at this point
the relay will not be upgraded. After
switching it off and on will continue
working with the former firmware
and bootware versions
.
Содержание Multilin G650
Страница 9: ...8 G650 Generator Protection Control System GEK 113285A TABLE OF CONTENTS ...
Страница 29: ...1 20 G650 Generator Protection Control System GEK 113285A 1 4 650 HARDWARE 1 GETTING STARTED 1 ...
Страница 293: ...5 150 G650 Generator Protection Control System GEK 113285A 5 9 LOGIC CONFIGURATION PLC EDITOR 5 SETTINGS 5 ...
Страница 391: ...11 6 G650 Generator Protection Control System GEK 113285A 11 4 RELAY CONFIGURATION 11 FREQUENTLY ASKED QUESTIONS 11 ...
Страница 426: ...GEK 113285A G650 Generator Protection Control System A 31 APPENDIX A A 1 LOGIC OPERANDS A ...
Страница 427: ...A 32 G650 Generator Protection Control System GEK 113285A A 1 LOGIC OPERANDS APPENDIXA A ...
Страница 587: ...C 22 G650 Generator Protection Control System GEK 113285A C 8 ANALOG INPUTS APPENDIXC C ...
Страница 595: ...D 8 G650 Generator Protection Control System GEK 113285A D 5 IEC 60870 5 104 POINT LIST APPENDIXD D ...
Страница 606: ...GEK 113285A G650 Generator Protection Control System E 11 APPENDIX E E 1 FACTORY DEFAULT LOGIC E ...
Страница 607: ...E 12 G650 Generator Protection Control System GEK 113285A E 1 FACTORY DEFAULT LOGIC APPENDIXE E ...
Страница 639: ...G 2 G650 Generator Protection Control System GEK 113285A G 1 GE MULTILIN WARRANTY APPENDIXG G ...