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Xerox WorkCentre 7300 Series, Administrator'S Manual

The Xerox WorkCentre 7300 Series Troubleshooting Manual is a comprehensive user resource designed to address any issues you may encounter with this exceptional product. This manual can be easily downloaded for free from manualshive.com, ensuring prompt resolution for any technical difficulties you may experience.

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189

At the Workstation

1.

Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field.  
Press ENTER.  If the Device's Internet Services (web pages) begin to display on the workstation, you 
are communicating with the Device.  If NOT, make sure that your web browser is not set to use a proxy 
server and repeat the procedure.  If unsuccessful, perform the next step.

2.

Verify that the workstation has been assigned an IP address, subnet mask, and gateway address by 
running a Command (DOS) prompt, typing 

ipconfig/all

 (Windows 2000/XP) and pressing ENTER.  If 

any of the addresses are incorrect or missing, right mouse click on the Network Neighborhood icon 
(My Network Places in Windows 2000) and make sure that the 

TCP/IP protocol 

is installed and 

properly configured for IP addressing.

3.

Run a Command (DOS) prompt on the workstation and perform 

ping

 tests to verify successful packet 

transmission first to the workstation's NIC, then to the Gateway (if being used), then to the Device's 
NIC.  To run Ping Tests, at the Command (DOS) prompt, type: ping xxx.xxx.xxx.xxx and press 
ENTER.  Note that there is a space between the word "ping" and the first xxx.  Let xxx.xxx.xxx.xxx first 
represent the workstation's IP address, then the IP address of the default gateway, and finally the IP 
address of the Device.  If successful, you will receive a reply such as: "Reply from xxx.xxx.xxx.xxx: 
bytes=32  time<10ms  TTL=128."  If you receive "Time Out" or "0 bytes received" notifications, the 
device being pinged is incorrectly configured or malfunctioning.

4.

When Internet Services are successfully displayed on your monitor, retrieve your scanned test 
document as stated in the 

Retrieving Images from Mailboxes

 section of the 

Scanning to the 

Device's Hard Drive (Mailboxes)

 topic, in the Options section of this guide.

Summary of Contents for WorkCentre 7300 Series

Page 1: ...System Administrator s Guide 701P47983 WorkCentre 7300 Series ...

Page 2: ...trademark of Nico Mak Computing Incorporated Digi is a trademark of Digi International ACITS LPR Printing for Windows 95 is a copyright of the University of Texas at Austin VTAM is a registered trademark of IBM Corporation IPDS is a trademark of IBM Corporation Solaris and Java are trademarks of Sun Microsystems Linux is a registered trademark of Linus Torvalds Red Hat is a registered trademark of...

Page 3: ...reen 9 USB Configuration 9 SNMP Configuration 10 To access SNMP Settings at the Device 10 Port Status SNMP Enablement 10 Exiting the SNMP Selection Menu 10 Exiting the Port Settings Menu and returning to the Device s Tools tab screen 11 Configuring SNMP Community Names with Internet Services 11 Changing the Administrator Password 12 To Change the Numeric Password on the Device s Control Panel 12 T...

Page 4: ...erTalk Enablement 30 Exiting the EtherTalk Selection Menu 30 Exiting the Port Settings Menu and returning to the Tools tab screen 30 Configuring EtherTalk Settings with Internet Services 30 AS400 Printing 31 AS400 Raw TCP IP Printing to Port 9100 CRTDEVPRT 31 AS400 Printing using LPR CRTOUTQ 33 ONLY CHANGE THE PARAMETERS IN BOLD 34 Print Drivers 35 TCP IP Peer to Peer LPR or Standard TCP IP Printi...

Page 5: ... Using the Network Scanner Utility 54 Before Installing the Network Scanner Utility 54 Installing the Network Scanner Utility 54 Uninstalling the Network Scanner Utility 54 Importing Scanned Data from the Mailbox to an Image Editing Application 55 Importing Scanned Data from the Mailbox using Mailbox Viewer 55 Changing Network Utility or Mailbox Viewer Settings 55 Scan to E mail 56 E mail Overview...

Page 6: ...Color Mode Resolution File Format and File Name 78 Fax 78 Fax Overview FP 78 Checking and Setting Critical Fax Parameters 78 Before You Start Fax 78 Before starting the setup 78 Communications modes 79 Connecting the phone line 79 Local Terminal Information Settings 79 Address Book Setup 80 Group Send Setup 81 Comments 81 Create a Mailbox 82 File Destination Output Destination 83 Fax Settings incl...

Page 7: ...cklist 102 Configure a Scan Filing Location 102 Configure a Scan Filing Repository using FTP 103 Installation Checklist 103 Enter the Scan Repository Details via Internet Services 103 Configure General Settings 103 Configure a Scan Filing Repository using SMB 104 Installation Checklist 104 Enter the Scan Repository Details via Internet Services 104 Configure General Settings 104 Configure Scan to ...

Page 8: ...igure Remote Authentication for SMB 122 Configure Remote Authentication for LDAP 122 Enable Specific Xerox Secure Access Settings 123 Using Secure Access 124 Configure Color Copy Access for LDAP Group 124 LDAP Authentication 126 LDAP Group Access 126 Authentication Configuration 126 Authentication System 127 To Enable Print Color Access Control 128 802 1X Authentication 128 Information Checklist 1...

Page 9: ...ates Stamping 147 Overview 147 Configuring Bates Stamp Settings 148 Configuring a precise Bates Stamp location if available 148 Media Card Reader 149 Overview 149 Media Card Reader Hardware 149 Supported Media and File Formats 149 Supported Media 149 Supported File Formats 149 Important Notes and Restrictions 150 Inserting and Ejecting Media 150 Selecting and Printing Text Files 150 Media Print Te...

Page 10: ...ing PDL Emulations 167 Banner Sheet Printing 168 Set the Ethernet Speed 168 Configure TCP IP Settings 169 TCP IP Configuration Selection List 170 Configure LPD 171 Configure SNMP 171 SNMP Community Name properties that can be configured 171 Configuring SNMP Community Names with Internet Services 172 Configure Microsoft Networking also known as SMB 172 Configure IPP 173 Modify the HTTP Internet Ser...

Page 11: ...m these tasks 186 EtherTalk Troubleshooting 187 Check Physical Media and Network Interface Cards 187 Print a Configuration Report at the Device and perform these tasks 187 At the Macintosh workstation 187 Scanning to Hard Drive Troubleshooting 188 Before you start 188 Check Physical Media and Network Interface Cards 188 Print a Configuration Report at the Device and perform these tasks 188 At the ...

Page 12: ...x ...

Page 13: ...ettings make your selection and touch Save Touch Close until the Tools tab is displayed Wait for the Auto Clear service to log you out Step 3 Refer to the Configuration Report topic in this guide and print a Configuration Report using the instructions supplied Step 4 Referring to the Configuration Report determine if the appropriate ports and protocols are enabled for your Network environment To s...

Page 14: ...s Scanning to the Device s Hard Drive go to the Options section of this guide for configuration instructions Note For comprehensive information on the use of Internet Services as a browser based workstation tool for configuring your Device go to the Internet Services section of this guide and click on relevant topics from the menu list Xerox Unicode 3 0 for SAP Font Kit A Unicode font kit is avail...

Page 15: ...ess the selection line labeled Ethernet Rated Speed 9 Press the Change Settings button 10 On the Ethernet Rated Speed screen note which one of the buttons is highlighted as the current setting for Ethernet speed The available settings are Auto 10 BASE T 100 BASE TX 100 BASE TX Half or Full Duplex and 10 BASE T Half or Full Duplex The default setting is Auto 11 To change settings press your setting...

Page 16: ...n the Control Panel 5 Press the Tools tab 6 Press Connectivity Network Setup 7 Press Port Settings 8 When the Port Settings menu displays press the down arrow key to view additional selections 9 Press the Internet Services HTTP selection line 10 Press the Change Settings button in the lower right corner of the Port Settings menu screen 11 When the Internet Services HTTP menu displays note that you...

Page 17: ...nternet Services Selection Menu which returns you to the Port Settings menu press the rectangular Close button in the upper right corner of the touch screen Exiting the Port Settings Menu and returning to the Device s Tools tab screen 6 To exit the Port Settings menu returning to the Device s Tools tab screen press the rectangular Close button in the upper right corner of the Port Settings menu sc...

Page 18: ...lons Functioning like the local address exception list in a typical web browser these addresses will be permitted to bypass the Proxy Server 7 For the HTTP or HTTPS Server Names provide a name of up to 255 characters in length for one or both of these Proxy Servers A fully qualified domain name or IP address can be used Note Make sure that DNS is enabled as stated in the TCP IP Protocol Configurat...

Page 19: ...lays note that you have a choice of setting selections by numbered horizontal lines with the current status of each setting shown The up and down arrow keys provide access to additional selections and return you to the current selections display The Close button in the upper right corner of the screen returns you to the Port Settings menu After pressing a horizontal line selection to access availa...

Page 20: ... the screen without making any changes click the Cancel button on the touch screen Auto Eject time Parallel Port Timeout 1 On the Parallel Port selections menu press the selection line labeled Auto Eject Time 2 Press the Change Settings button 3 On the settings screen note the current display in seconds for the Parallel Port Timeout This is the length of time that the Controller will wait for an e...

Page 21: ...ools tab screen 1 To exit the Port Settings menu returning to the Device s Tools tab screen press the rectangular Close button in the upper right corner of the Ports Menu screen 2 Wait several seconds and the Auto Clear service should log you out Note If you changed any settings in the Port Settings menu the Device will automatically reboot to register and enable your new settings USB Configuratio...

Page 22: ... 9 Press the Change Settings button in the lower right corner of the Port Settings menu screen 10 When the SNMP selection menu displays note that you have only one selection available on a single numbered horizontal line with the current status of this setting shown The Close button in the upper right corner of the screen returns you to the Port Settings menu After pressing the selection to access...

Page 23: ...x admin if prompted 6 Enter a name for the Community Name Read Only This is the password for SNMP GET requests from the SNMP Manager to the Agent in the Device 7 Enter a name for the Community Name Read Write This is the password for SNMP SET requests from the SNMP Manager to the Agent in the Device Caution If you change the GET and or SET Community Names you must also change the names in all netw...

Page 24: ...e Control Panel 5 Press the Tools tab 6 Press the Authentication Security Settings 7 Press System Administrator Settings 8 Press System Administrator Login ID 9 On the Login ID screen select the On button Note If you select the Off button you cannot access the password setting or password changing functions 10 Press the keyboard button and use the displayed keyboard to enter in a new numeric Login...

Page 25: ... touch screen 4 Press the Machine Status button on the Control Panel 5 Press the Tools tab 6 Press Authentication Security Settings 7 Press System Administrator Settings 8 Press System Administrator Passcode 9 Press the keyboard button and use the displayed keyboard to enter in a new alphanumeric password ranging from 4 to 12 characters in length 10 Press the Save button 11 Press the keyboard butt...

Page 26: ...a range of 30 to 240 seconds 11 Press the Save button 12 Press Close to return to the Tools tab screen 13 Wait several seconds and the Auto Clear service should log you out Add or Remove All Services Screen Buttons To Add or Remove All Services Screen Buttons 1 Press the Log In Out button to enter System Administration Mode 2 Type the administrator password 11111 or current password 3 Touch Enter ...

Page 27: ...information available Information Checklist Make sure that you have an account on Xerox com Add all devices in inventory that you wish to register for Automatic Meter Readings to your account This is supported by Dallas eSupport 888 998 9922 TCP IP and HTTP protocols must be enabled on the device so that the device web browser can be accessed for Device Direct registration described in this proced...

Page 28: ...ication box Note that you can now schedule Xerox Communication Server polling time Make sure to check the server communication Enabled box 15 Click Apply and supply the administrator User Name and Password if prompted 16 If necessary use your browser Back button again then click on Setup E mail Notification to send billing meter or supplies data read notifications to the locally designated Adminis...

Page 29: ...is up and running and is not in PowerSaver mode 2 Open your web browser and enter the TCP IP address of the machine in the Address or Location field then press Enter 3 Click the Properties tab 4 Click the Services folder 5 Click the Machine Software folder 6 In the Machine Software folder a Click Upgrades Click or verify the Enabled check box then click Apply b Click Manual Upgrade Click Browse an...

Page 30: ...ngs button in the lower right corner of the touch screen Ethernet Setting Ethernet Rated Speed 9 On the Protocol Settings menu press the selection line labeled Ethernet Rated Speed 10 Press the Change Settings button 11 On the settings screen note which one of the buttons is highlighted as the current setting for Ethernet Speed The available settings are Auto 10 100 Mbps 100 Mbps Half or Full Dupl...

Page 31: ...ad to enter in the appropriate IP Address 4 To save settings press the Save button 5 To exit the screen without making any changes press the Cancel button IPv4 Subnet Mask 1 Used for static IP Addressing with STATIC selected as your addressing method on the Protocol Settings menu press the selection line labeled IPv4 Subnet Mask Note that the Subnet Mask may be viewed but not changed with dynamic ...

Page 32: ...e Protocol Settings menu screen 2 Wait several seconds and the Auto Clear service should log you out Note If you changed any settings in the Protocol Settings menu the Device will automatically reboot to register and enable your new settings TCP IP LPD Enablement To support TCP IP printing through the workstation s LPR port in the case of Windows XP the LPD Line Printer Daemon MUST be enabled at t...

Page 33: ...ngs press your setting of choice then press the Save button 5 To exit the screen without making any changes press the Cancel button LPD Maximum Number of Sessions 1 Select LPD Maximum Number of Sessions 2 Press Change Settings 3 Select a number from 1 to 10 4 To change settings press Save 5 To exit without making changes press Cancel Exiting the LPD Selections Menu To exit the LPD selections menu ...

Page 34: ...oting when the system comes up if it can t locate a DHCP server on the network it will use whatever IP address it was previously configured with 8 Determine the method to use to supply the DNS Server IP Addresses to resolve Host Names with IP Addresses 9 Determine whether or not Dynamic DNS should be enabled 10 Click Apply when done TCP IP Configuration Selection List As displayed on your screen t...

Page 35: ...u when this box is checked the device will assign itself an IP address from the 169 254 0 0 class B address space Note Changes to TCP IP settings will not be applied until you restart reboot the Device IP Filtering IP Address Restriction 1 Open your Web browser and enter the TCP IP address of the Device in the Address or Location field Press Enter 2 Click the Properties Tab 3 Click the plus symbol...

Page 36: ...onnection Time out Entry Box 6 Enter a Time Out value for jobs being sent to the Device through this Port This is the length of time that the Controller will wait for an end of job command before printing the current job 7 Click the Apply button to accept changes or the Undo button to return settings to their previous values Note Setting changes are not applied until you restart the Device 1 Note ...

Page 37: ... the touch screen 4 Press the Machine Status button on the Control Panel 5 Press the Tools tab 6 Press Connectivity Network Setup 7 Press Port Settings 8 When the Port Settings menu displays press the SMB selection line 9 Press the Change Settings button in the lower right corner of the Port Settings menu screen 10 When the SMB selection menu displays note that you have only one setting available ...

Page 38: ...ster browser An enabling checkbox for Password Encryption during SMB transmission A WINS Server configuration section for using a WINS Server to resolve NetBIOS names SMB host names to IP addresses 6 Select TCP IP from the Transport menu 7 Accept the default value or enter a value from 3 to 10 for maximum number of connections allowed in Maximum Connections 8 Accept the Workgroup name shown or ent...

Page 39: ...lso be enabled at the device and the Internet Print Service must be available and installed on the individual workstation s version of Windows IPP support is already built into Windows 2000 and XP For other desktop operating systems it is available as a download from Microsoft at www microsoft com The final step is to install the IPP print driver which is covered in the Print Drivers section of th...

Page 40: ...ult for HTTP 4 To save the setting press Save 5 To exit the screen without making any changes press Cancel Exiting the IPP Selection Menu To exit the IPP selection menu which returns you to the Port Settings menu press the rectangular Close button in the upper right corner of the touch screen Exiting the Port Settings Menu and returning to the Tools tab screen 1 To exit the Port Settings menu retu...

Page 41: ...ting changes are not applied until you restart the Device EtherTalk AppleTalk Configuration The EtherTalk Protocol enables workstation to Device communications over the EtherTalk AppleTalk network To access EtherTalk Settings at the Device 1 Press the Log In Out button on the Control Panel 2 Press the 1 key on the numeric keypad five consecutive times This is the factory default password 3 Press E...

Page 42: ...een 2 Wait several seconds for the Auto Clear service to log you out Note If you changed any settings in the Port Settings menu the Device will automatically reboot to register and enable your new settings Configuring EtherTalk Settings with Internet Services 1 Open your Web browser and enter the TCP IP address of the Device in the Address or Location field Press Enter 2 Click the Properties Tab 3...

Page 43: ...ximum Connections settings at their default values 9 Set the End of Job Timeout to the number of seconds to wait before processing a job without an End Of Job indicator 10 Leave the PDL Switching Enabled box at its default value 11 Click Apply to accept the changes Undo to return the settings to their previous values or Default All to enter printer defaults for all settings recommended Note The se...

Page 44: ... Device Type 3812 Device Model 1 2 Press Enter to continue and enter the following parameters Lan Attachment IP Port Number 9100 Online at IPL yes Font Identifier 11 Form Feed autocut Note For some versions of AS400 the default may match some of these parameters 3 Leave all other parameters at their defaults press Enter and enter the following parameters Activation Timer 170 Inactivity Timer sec15...

Page 45: ... P Writers to autostart 1 Queue for writer messages QSYSOPR Library LIBL Connection type IP Destination type OTHER Transform SCS to ASCII YES Manufacturer type and model IBM42011 SEE NOTE BELOW Workstation customizing object xxxxxxxx leave as default Library xxxxxxxx leave as default Internet address xx xxx x xx IP address of printer VM MVS class SAME Forms control Buffer SAME Destination options ...

Page 46: ...ile document should be able to be sent to the WorkCentre Note If printing PCL set this parameter to HPIIID HP5Si most of the HP drivers will work and set Workstation customizing object as none If printing ASCII set this parameter to IBM42011 which is the default ...

Page 47: ...an click on highlight the item with your mouse and click the Properties button to verify or set up the method being used for TCP IP addressing Verify that Print Services for Unix is installed in the workstation see Note below Note You can skip this step and proceed directly to Adding the Printer to the Desktop if you prefer printing through the Standard TCP IP Port Port 9100 rather than through an...

Page 48: ...No for making this printer your default Windows printer Select Yes if you will be printing primarily to this printer from your Windows applications Click Next 13 If the Printer Sharing Screen displays select Do not share this printer unless the Printer is directly connected to your workstation and you wish to Share it with other network users Click Next 14 Select Yes to print a test page Click Nex...

Page 49: ...figure TCP IP Settings procedure of the Internet Services section of this guide An Alternate Procedure for Setting up NetBIOS over IP Peer to Peer Printing EXPERIENCED SYSTEMS ADMINISTRATORS can use the following procedure 1 On Windows 2000 and XP workstations from the Properties selection of the Local Area Connection icon verify that the Internet Protocol TCP IP is installed Select the protocol a...

Page 50: ...Properties On the Windows XP desktop click Start Control Panel and double click Network Connections Right mouse click on the Local Area Connection icon and select Properties Verify that the Internet Protocol TCP IP has been loaded If it has click on highlight this item with your mouse and click the Properties button to verify that this workstation is using either a dynamic or static method to obta...

Page 51: ...share i e Printer name 8 On the Browse for Printer screen either click on select with your mouse one of the displayed Servers or UNCs or enter into the text box the UNC of your Server and its Shared printer if you know it Click Next 9 When prompted for the driver files select Have Disk and browse to the location of your print driver 10 Select the INF file then click Open 11 When the Install from D...

Page 52: ...rt verify that IPP is enabled If it is NOT enable the protocol following the procedure stated under the IPP Internet Printing Protocol item of the NOS Selection menu accessed from the Network Connectivity Tab of this guide 6 Verify that IPP is using DNS to resolve Host Names to IP Addresses in support of IPP printing Using your workstation s Web browser enter the TCP IP Address of the Device in th...

Page 53: ... Next 8 When prompted for the driver files select Have Disk and browse to the location of your print driver 9 Select the INF file then click Open 10 When the Install from Disk screen displays verify the path and file name are correct and click OK 11 Select the model that corresponds to your Printer and click Next 12 Enter a name for your Printer and select either Yes or No for making this printer ...

Page 54: ... workstation 1 Load the Drivers CD ROM into your CD drive 2 Open the CD and locate the Drivers folder 3 Locate and open the Mac folder Installation Instructions for 9 x 1 Double click the installer file to install the printer driver on your Macintosh 2 Click Continue 3 Click Agree or Accept to accept the License Agreement 4 Click Install 5 Your Mac may need to be restarted Click Yes to continue 6 ...

Page 55: ...e printer Click Continue 7 Click Install 8 Click Close and restart the workstation 9 When the workstation has restarted double click the hard drive icon 10 Double click the Applications icon 11 Double click the Utilities folder 12 Double click Print Center icon 13 Double click Add to add a new printer 14 Select AppleTalk as your network protocol 15 Select the required AppleTalk zone 16 Select the ...

Page 56: ...reeBSD 4 2 machine is described in the article entitled Using CUPS the Common UNIX Printing System by Ralph Krause available at www cups org through the links documentation tutorials BSD Today Using CUPS selections Directory locations for the CUPS files as described in this article are the following Programs were copied to usr local bin and usr local sbin Documentation was copied to usr local shar...

Page 57: ...ps restart A similar script or directory entry should have been created in System V and BSD For the example of CUPS built and installed on a FreeBSD 4 2 machine from the source code run cupsd from usr local sbin cd usr local sbin cupsd press Enter 2 Type http localhost 631 admin into the address URL box of your web browser and press Enter 3 For User ID type root For the requested password type the...

Page 58: ...as per the purchase agreement Upon receipt of the software key use the following procedure to enable the associated Option 1 Press the Log In Out button to enter System Administration Mode 2 On the keypad enter 11111 or the current password Touch Enter when finished 3 Press the Machine Status button on the Control Panel 4 Touch the Tools tab 5 Touch Common Service Settings 6 Touch Maintenance Note...

Page 59: ...to help better manage patient forms By touching an icon on the display a healthcare worker could access the hospital s Web based document management system and browse a list of patient forms Users can quickly scan and capture paper documents preview thumbnails and add them to frequently used document storage locations For example A tutor can scan notes directly to a specific course repository for ...

Page 60: ... e Click Apply f If changes were made to the SSL settings you may need to Reboot the system Close and reopen the client browser 5 To enable the ports a Click the Properties tab b Click the Connectivity folder then Port Settings c On the SNMP line click Enabled d On the SMB line click Enabled e On the FTP Client line click Enabled f On the SOAP line click Enabled g Click Apply If changes were made ...

Page 61: ...ntication on the device as explained in the Authentication section of this guide LDAP is enabled through Internet Services the embedded HTTP server on the machine using the following path open your web browser enter the IP address of the device select Properties select Security select Authentication Configuration and finally select Remotely on the Network for User Credential validation 5 Configure...

Page 62: ...e Status line click the enabled box b In the Friendly Name box type in a user recognizable name of up to 127 characters for the template that will appear in Template Details on the machine s User Interface c On the Determine Home Directory line ensure that the radio button next to LDAP Query is selected The device will query the LDAP server with the user s authenticated login name and retrieve the...

Page 63: ...ned Mailbox number from the displayed list 9 Press the rectangular Create Delete button in the lower right corner of the Mailbox selection screen 10 When the New Mailbox Password screen displays use the On and Off buttons on the left hand side of the screen to determine whether or not a password will be required to access the Mailbox If On is selected use the Device s numeric keypad to enter in a ...

Page 64: ...ernet Services Note Scanning to the Device s hard drive requires the set up of individual Mailboxes to receive scanned files Up to 200 Mailboxes can be set up to support this type of scanning To set up Mailboxes perform the following steps 1 Open your Web browser and enter the TCP IP address of the Device in the Address or Location field Press Enter 2 Click the Scan tab 3 Select Mailbox in the dir...

Page 65: ...r and press the Control Panel s large green Start button 7 Press the All Services button to return to the Device s Main screen Retrieving Images from Mailboxes 1 Images are retrieved from Mailboxes using Internet Services To access Internet Services from your workstation with your Internet Browser program running enter the Device s IP Address as seen on the Configuration Report into the Address or...

Page 66: ... this feature Your workstation must be operating with a i486DX4 100 MHz processor or faster have 32 MB RAM or greater and have 40 MB or more of free hard drive space not including space for storing scanned data Your workstation must be connected to a network using the TCP IP protocol Your image editing application must be compatible with the TWAIN interface to import scanned data Installing the Ne...

Page 67: ...ox click on Help 11 Click OK 12 Select the scanner for connection from the displayed list then click Select Scanner Note that you could also just double click the displayed scanner s name 13 Enter the mailbox number and password when prompted 14 Click Open Mailbox 15 From the displayed document list select the document you wish to import and click Import Importing Scanned Data from the Mailbox usi...

Page 68: ...nd Contents in CentreWare Internet Services E mail Printing E mail with attachments in either TIFF or PDF format can be sent to the machine from computers Received E mail will automatically be printed Contents of E mail are processed according to the settings of Print Mail Headers and Contents in CentreWare Internet Services Consumables Status Notice E mail containing contents status of consumable...

Page 69: ... s s s s s Gateway address Required when multiple networks are connected by gateways s s s s s s s s Administrator E mail address Set the E mail address for the machine administrator O O O O O O O O Machine E mail address Used as a sender address when the machine sends E mail O O O O O O O O DNS server address Required when the addresses for a POP3 server and a SMTP server are set with a domain na...

Page 70: ...ecify a password as required s s s s s s s POP3 server If a POP3 server is used to receive E mails register the machine s E mail address and a user to the POP3 server Also it is necessary to set the POP3 server address on the machine O O s s s POP user name and password Set the POP receiving user address Also specify a password as required O O s s s S MIME settings Set the S MIME information s s s...

Page 71: ...etting TCP IP First enable the E mail ports then set the IP address Note The configuration can also be performed using CentreWare Internet Services Note For information on how to use CentreWare Internet Services refer to the Internet Services section of this guide 1 Display the System Administrator Menu screen a Press the Log In Out button b Enter the user ID with the numeric keypad or the keyboar...

Page 72: ...P IP IP Address and select Change Settings e Enter the IP address using the numeric keypad Notes Enter address in the format xxx xxx xxx xxx The xxx should be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used When you make an entry mistake press the C Clear button and enter again When moving to the next value without entering all 3 digits sel...

Page 73: ...ain name h Select Close If SMTP has been selected for the Mail Receiving Protocol Aliases cannot be configured A user can decide an account name the left side of the mark An address the right side of the mark is a combination of a host name and a domain name Example mymail myhost example com Account name mymail Host name myhost Domain name example com If POP3 has been selected for the Mail Receivi...

Page 74: ... twice in the New Password and Re enter Password If you do not set the password leave it blank and select Save POP3 Password Encryption Select On APOP to encrypt the password if desired c Select Save and then press Close 4 Set the protocol for sending E mail a From the Connectivity Network Setup list select Outgoing Incoming then select SMTP Server Settings and set the following items for the SMTP...

Page 75: ...eceive Untrusted E mail Set whether to receive untrusted E mail or not Receive Untrusted iFAX if available on screen Set whether to receive untrusted iFAX or not Message Digest Algorithm Select a message digest algorithm from SHA1 or MD5 Message Encryption Method Select a contents encryption method from 3DES RC2 40 RC2 64 or RC2 128 Digital Signature Outgoing E mail Set whether to always attach a ...

Page 76: ...ransmitted from other machines which support the iFax service When the machine receives e mail from an iFAX compatible machine the received document is printed automatically Note It is assumed that you purchased the Internet Fax option to enable iFAX with your Device If you did not contact your Xerox Representative to purchase this option Preparations The following describes the necessary conditio...

Page 77: ...is displayed h On the Port Settings screen select Send E Mail and then select Change Settings i On the Send E Mail screen select Port Status and select Change Settings j On the Send E Mail Port Status screen select Enabled then select Save k Select Close until the Tools tab screen is displayed 3 Set the IP address If an IP address is already set this step is not necessary Also in an environment wi...

Page 78: ...at the ports are enabled and TCP IP is correctly configured For information on how to print a Configuration Report refer to the Configuration Report topic in the Network Connectivity section of this guide Configuring the E mail Environment Note This configuration can also be performed using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to the Interne...

Page 79: ...Receive Protocol and then select Change Settings c Select either SMTP or POP3 as appropriate for your environment d Select Save e Select Close If SMTP has been selected for the Mail Receiving Protocol a From the Connectivity Network Setup list select Outgoing Incoming i e E mail Send Receive Settings b Select SMTP Server Settings and then set the following items for the SMTP server SMTP Server Por...

Page 80: ...x should be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used SMTP Server Port Number Enter a value in the range from 1 to 65535 The default is 25 Note This configuration is not necessary if SMTP has been selected for the Mail Receiving Protocol and has already been configured E mail Send Authentication Select one from Off POP before SMTP or ...

Page 81: ... message digest algorithm from SHA1 or MD5 Message Encryption Method Select a contents encryption method from 3DES RC2 40 RC2 64 or RC2 128 Digital Signature Outgoing E mail Set whether to always attach a digital signature to E mail or to select a digital signature when sending E mail Digital Signature Outgoing iFAX Set whether to always attach a digital signature to iFAX or to select a digital si...

Page 82: ... you did not contact your Xerox Representative to purchase same A hard disk and network card are required device hardware Their presence can be confirmed by printing a Configuration Report as stated in the Configuration Report topic in the Network Connectivity section of this guide The Server Fax option also needs to be purchased from your Xerox Representative then enabled on the multifunction dev...

Page 83: ...d and click OK The default is 11111 and x admin 5 Ensure that the TCP IP and HTTP protocols are configured on the device and are fully functional This is required to access the multifunction device s CentreWare Internet Services web pages which can be used to configure Server Fax settings from a network connected workstation To verify that the TCP IP and HTTP protocols are correctly configured pri...

Page 84: ...o E mail section of this guide You will need to know the fully qualified domain name of the fax server on your network e g SMTP yournet net Also follow the fax server software manufacturer s instructions to establish fax server to email server communications in your network environment Configure a Fax Filing Repository using FTP Installation Checklist 1 Ensure that a File Transfer Protocol FTP ser...

Page 85: ...link 19 To print a Scan File Transfer Report select Auto Print On Auto Print Off or Print when delivery fails from the drop down menu Note that the Transfer Report only shows whether data was sent to the fax server It does not show whether the fax was successfully sent by the fax server 20 Check the User Name and Domain Name Realm boxes if you want these items to appear on the Job Log The Job Log ...

Page 86: ...ccount access rights and Share setup Note that you can also simply wait until you have finished setting up device to server communications as stated in this section then send a fax to the server to test the communications setup Enter the Fax Repository Details via Internet Services 4 At your workstation open your Web browser and enter the IP address of the machine in the Address or Location field ...

Page 87: ...nel s numeric keypad 5 Verify that the fax is received by the specified fax machine Configure a Fax Filing Repository using SMTP Installation Checklist 1 Ensure that the TCP IP protocol is configured on the device and is fully functional To configure TCP IP refer to the TCP IP Configuration topic in the NOS Selection section of this guide 2 Follow the basic instructions for enabling the E mail por...

Page 88: ...t Off or Print when delivery fails from the drop down menu Note that the Transfer Report only shows whether data was sent to the fax server It does not show whether the fax was successfully sent by the fax server 12 Check the User Name and Domain Name Realm boxes if you want these items to appear on the Job Log The Job Log is filed with the scan job 13 Click Apply 14 Enter the administrator User N...

Page 89: ...selecting its use at the device s control panel Fax Mode Settings Screen Defaults and Fax Defaults such as Delayed Start These settings include Screen Defaults and Fax Defaults Screen Defaults sets the screen displayed at the device s Control Panel when the Fax button is pressed Fax defaults lets you set the parameters for Delayed Start communications This can be a useful feature for saving time b...

Page 90: ...d that you purchased the appropriate 1 or 3 line Fax hardware kit for use with your Device If you did not contact your Xerox Representative to purchase this option Checking and Setting Critical Fax Parameters Refer to the Fax Settings Topic including Fax Defaults and Fax Control in this section to determine if Fax Defaults and Fax Control parameters are correctly set for your environment Before Yo...

Page 91: ...Administration Mode 2 On the keypad enter 11111 or current password Touch Enter when finished 3 Press the Machine Status button on the Control Panel 4 Touch the Tools tab 5 Touch Fax Mode Settings 6 Touch Local Terminal Information 7 Select the items to enter information and touch Change Settings a Enter in a Local Name up to 20 characters then touch Save b Enter a Company Logo up to 30 characters...

Page 92: ... then touch Save h Maximum Image Size choose one then touch Save i Delayed Start On or Off then touch Save If On choose Start Time then touch Save j Remote Mailbox On or Off then touch Save If On enter Mailbox number then touch Next and password if required k F Code On or Off then touch Save If On enter F Code and password then touch Next Note F Code is the transmission procedure set by the Commun...

Page 93: ...rn how to set up address numbers so that they are available for selection here 10 Touch Add to this Group to add recipients one number at a time to the group 11 When complete touch Save 12 Touch Close to return to the Tools tab screen 13 To exit the Tools tab screen if desired wait several seconds for the Auto Clear service to log you out Comments This feature can be used to add comments to a Cove...

Page 94: ...touch Save c Check Passcode the selections below are viewable when On is selected Save Write A password is required in selecting a mailbox Print Delete Read A password is required to print and delete mailbox documents Always All Operations A password is required for both operations described above d Delete Documents After Retrieval No Saves documents in Mailbox Yes Deletes documents from Mailbox e...

Page 95: ...ontrol Common Settings Audio Tones and Reports 1 Press the Log In Out button to enter System Administration Mode 2 On the keypad enter 11111 or current password Touch Enter when finished 3 Press the Machine Status button on the Control Panel 4 Touch the Tools tab 5 Touch Common Service Settings 6 Touch Audio Tones Select an item to change Tone Volume etc touch Change Settings set the item and touc...

Page 96: ...ith those names in this Fax section of this guide Note Information on Fax Defaults and Fax Control is critical to the operation of the Fax feature and should be carefully evaluated to assure that settings are correct for the current working environment 1 If necessary press the Log In Out button and enter 11111 or the current password Touch Enter then press the Machine Status button on the Control ...

Page 97: ...nter Speed Dial Recipients Transmission Header Text Polling You can leave this setting at its default value Documents for Polling Auto Delete Set as desired to delete documents from Mailboxes after polling same Rotate 90 degrees Sender ID Save Undelivered Faxes Save Deleted Faxes Saved Faxes Auto Delete Transmission Interval Batch Send Manual Send Receive Default Select the default setting for man...

Page 98: ...o Mailbox 1 Log in at the device 2 On the Tools tab touch System Settings 3 In the Group column touch Fax Service Settings 4 Touch System Settings Under Group select Fax Service Settings a Under Features touch Fax Control Touch Mailbox Selector Setup Touch Change Settings Touch Enable Touch Save Touch Close b Under Features select Fax Received Options Touch Mailbox Selector Setup Touch the line yo...

Page 99: ...o display the Print dialog 2 Check that the correct PCL printer is selected and then click Properties to display the Properties dialog 3 On the Paper Output tab select Fax from the Job Type drop down menu The options on the Fax tab will now be available for your selection 4 Select the necessary settings on the Fax tab 5 Click the Fax Phonebook button to select your fax recipient or to enter a new ...

Page 100: ...g 2 Check that the correct PS printer is selected and then click Properties to display the Properties dialog 3 On the Paper Output tab select Fax from the Job Type drop down menu The options on the Fax tab will now be available for your selection 4 Select the necessary settings on the Fax tab 5 Click the Fax Phonebook button to select your fax recipient or to enter a new recipient 6 If your recipi...

Page 101: ... FTP root to be used as a scan filing location Requirements for FTP When using FTP transmission one of the following FTP servers with an account on that server login name and password is required Microsoft Windows Server 2003 FTP service of Microsoft Internet Information Server 6 0 Microsoft Windows 2000 Server Microsoft Windows 2000 Professional or Microsoft Windows XP FTP service of Microsoft In...

Page 102: ... Press the Log In Out button b Enter the user ID with the numeric keypad or the keyboard displayed on screen and select Enter Note The default user ID is 11111 When using the Authentication feature a password is required The default password is x admin c Press the Machine Status button on the Control Panel d Touch the Tools tab 2 When using the SMB protocol enable the SMB port a Select Connectivit...

Page 103: ...annot be used f Select Save g Configure TCP IP Subnet Mask and TCP IP Gateway Address using the same process as stated above Note Enter the Gateway address in the format xxx xxx xxx xxx The xxx should be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used Note Specify the subnet mask by a combination of the numbers 0 128 192 224 240 248 252 254...

Page 104: ...ther PC by logging in with the user account and password Create a new folder within the directory and then delete the folder If you cannot perform this function check the user account access rights Adding the Receiving Computer s Address to the Address Book To direct your scanned documents to the appropriate receiving computer server or workstation you will need to add the Receiving Computer s Add...

Page 105: ...cessary to exit to the Tools tab screen 19 Wait several seconds for the Auto Clear service to log you out Using the Scan to PC FTP SMB Feature After the appropriate Ports have been enabled TCP IP has been configured and the receiving computers address added to the Address Book the Scan to PC FTP SMB feature can be used as follows 1 Select Scan to PC from the All Services screen 2 Touch Transfer Pr...

Page 106: ...e Creating a Mailbox and linking to a Job Flow Sheet for automatic processing in this section of this guide To manually link document processing in a Mailbox with a job flow sheet see Manually linking a Job Flow Sheet to documents in a Mailbox in this section of this guide Features supported for Job Flow Incoming Mailbox Documents Available Outgoing processing Faxes for private polling Printing Fa...

Page 107: ...MP and then select Change Settings b Select Port Status and then select Change Settings c Select Enabled then select Save d Select Close until the Port Settings screen is displayed e Enable the Internet Service HTTP port using the same process as stated above f Select Close repeatedly until the Tools tab screen is displayed 4 Set an IP address If an IP address is already set this step is not neces...

Page 108: ...u out 7 If you changed any settings the Device will automatically reboot to register and enable your new settings After the machine is restarted print out a Configuration Report to confirm that the ports are enabled and TCP IP is correctly configured For information on how to print a Configuration Report refer to the Configuration Report topic in the Network Connectivity section of this guide Conf...

Page 109: ...haracters in length for job flow search 11 Send as Fax Specify the fax transmission address You can specify a total of up to 100 addresses using either Address Numbers or by manual input New Recipient 12 Send as iFAX Specify the E mail address You can specify the address using either the Address Book or by manual input New Recipient 13 Send as E mail Specify the E mail address You can specify the ...

Page 110: ...lays after assigning a password note that you have five setting selections displayed on five numbered horizontal lines The available selections include Mailbox Name Check Passcode Delete Documents After Retrieval Delete Expired Documents and Link Job Flow Sheet to Mailbox 13 To assign a name to the Mailbox press the Mailbox Name selection line 14 Press the rectangular Change Settings button 15 Use...

Page 111: ...3 On the Document List screen select a document 4 Touch Job Flow Settings 5 Touch Select Job Flow Sheet 6 Select a job flow sheet and press the on screen Start button Testing Job Flow Sheet operation for automatic processing 1 Touch Scan to Mailbox on the All Services screen 2 Select your Mailbox enter the password then touch Confirm 3 Place a document in the document handler 4 Select your scannin...

Page 112: ...ils Preparations Perform the procedures for setting up this device to Scan to SMB as stated in the Scan to PC FTP SMB section of this guide Software Installation Procedure To install Scan to PC Desktop components on networked workstations refer to the Scan to PC Desktop Network Installation Guide Version 7 0 This document should have come with your software license package and is also available fr...

Page 113: ...e scanned file to a wide variety of destinations Such destinations include an email address or distribution list network folder FTP folder remote printer Web URL Domino doc Domino Microsoft SharePoint and Xerox DocuShare Scan to PC Desktop For information regarding the use of Scan to PC Desktop including Paperport OmniPage and ImageRetriever applications see the Scan to PC Desktop topic in the Opt...

Page 114: ...is guide To configure TCP IP refer to the TCP IP Configuration topic in the NOS Selection section of this guide To enable HTTP refer to the Enable Internet Services HTTP topic in the Network Connectivity section of this guide 4 Ensure that the FTP Client and SMB port are enabled on the device To verify this print a Configuration Report as stated in the Configuration Report topic in the Network Con...

Page 115: ...r either an IP Address or Host Name for the server 12 Enter 21 for Port Number 13 For Document Path type in the name of the folder on the remote server that has been set up to receive device scans Do not use forward slashes as the device will add them by default 14 Supply the Login Name and Password for the machine to log into the file server Note that the default login method is System for automa...

Page 116: ...fault File or Alternate File Destinations list then click Edit 9 Enter a Name to describe the File Repository 10 Select SMB for Protocols 11 Enter either an IP Address or Host Name for the server 12 Enter 445 for Port Number 13 Enter the Share Name in the Share box 14 For Document Path type in the name of the folder on the remote server that has been set up to receive device scans Do not use back ...

Page 117: ...or the server In the Port Number box unlabeled type 80 for the port number d If you are using HTTPS On the Host Name IP Address Port line type either an IP Address or Host Name for the server In the Port Number box unlabeled type 443 for the port number If you are using SSL click the Validate Repository SSL Certificate trusted not expired correct FQDN check box e For either HTTP or HTTPS if you ar...

Page 118: ... are using HTTPS On the Host Name IP Address Port line type either an IP Address or Host Name for the server In the Port Number box unlabeled type 443 for the port number If you are using SSL click the Validate Repository SSL Certificate trusted not expired correct FQDN check box d For either HTTP or HTTPS if you are using a proxy server Click View HTTP Proxy Server Settings On the Proxy Server pa...

Page 119: ...n subdirectory in the Add Optional box type the name of the subdirectory to be added d Click Apply to save any changes or Undo to exit without saving changes If you clicked Apply be prepared to enter the administrator User Name default of 11111 and Password default of x admin if prompted 7 Document Management Field Optional Click Add to add data fields to the template Note that if the box contains...

Page 120: ...r smaller output files with better image quality Setting up a Remote Template Pool Repository optional 1 At your workstation open your Web browser and enter the IP address of the machine in the Address or Location field Press Enter 2 Click the Properties tab 3 Click the Services folder then the Network Scanning file folder 4 Click the Advanced folder then click Template Pool Setup 5 For Protocol u...

Page 121: ...se Job Flow Sheets with Mailboxes refer to that topic in the Options section of this guide 1 Press the Log In Out button to enter System Administration Mode 2 On the keypad enter 11111 or the current password Touch Enter when finished 3 Press the Machine Status button on the Control Panel then touch the Tools tab 4 Use the arrow control in the Group menu to scroll to Web Browser Setup 5 Touch Web ...

Page 122: ...hentication uses a remote authentication server to manage user access to the machine User information is not required to be registered locally on the machine Note that with remote authentication you cannot have as much individual service restriction as you have with Local machine authentication To increase control over individual service access with a system such as Kerberos for example you need t...

Page 123: ... Access is enabled When Remote Access is enabled Service Manageable by Authentication Copy Yes Print Yes Charge Print Private Print Yes Scan Service Yes Fax iFAX Yes Direct Fax Yes Report List No Service Manageable by Authentication Copy Yes Print Yes Charge Print Private Print Yes Scan Service Yes Fax iFAX Yes Direct Fax Yes Report List No Service Manageable by Authentication Copy Yes Print No Ch...

Page 124: ...er the TCP IP address of the machine in the Address or Location field Press Enter 2 Click the Properties tab 3 Select the Security folder then the Authentication Configuration hot link 4 Select Login to Local Accounts from the Login Type drop down list then Local Accounting from the Accounting Mode drop down list 5 Place a checkmark in the Enable box for each service that you wish to restrict acce...

Page 125: ... Internet browser 3 Ensure the Authentication Server to be used is functional on your network Refer to your manufacturer s documentation for instructions to complete this task At Your Workstation 1 Open your Web browser and enter the TCP IP address of the machine in the Address or Location field Press Enter 2 Click the Properties tab 3 Select the Security folder then the Authentication Configurati...

Page 126: ...4 alternate Domain Controllers and backups if required 10 Click Apply and supply the Administrator User name and password if prompted Configure Remote Authentication for Kerberos Solaris At Your Workstation 1 With the Authentication Configuration web page still running click Configure next to the server you wish to use for Authentication If not still running perform steps 2 and 3 below 2 If the we...

Page 127: ... down menu select your desired method The selections include By Domain Name and By Domain Name and Server Address IP Address 7 Enter the Domain name up to 15 characters in the SMB Server Domain Name box for every Domain Controller specified This entry is required regardless of the selection made from the SMB Server Setup drop down menu 8 Enter the IP Address of the Domain Controller in the SMB Ser...

Page 128: ...path to the LDAP objects to limit the LDAP search in the Search Directory Root area The entry should be in base DN format for instance ou people dc xerox dc com 11 For Login Name and Password enter the machine s Login Name and Password if required in the boxes provided Note that quite often to simply supply address information for E mail no login is required 12 Enter your required number for Maxim...

Page 129: ...m of the typed search string filter is LDAP objects placed inside parenthesis For example to find all users that have an E Mail attribute mail enabled type objectClass user mail If you are not familiar with LDAP search strings use an Internet browser search to find examples Configuring Network Authentication by a Remote Accounting server Network authentication uses the user information managed on ...

Page 130: ...and HTTP on the multifunction device Set up a static or reserved DHCP IP address for the device Enable TCP IP port 80 communications at the device Download the Controller Interface for Xerox from the Equitrac web site Install the Controller Interface for Xerox at the server Verify that you have purchased a license for the Controller Interface for Xerox as well as a license for each device communic...

Page 131: ...olution communicates with the multifunction device via HTTPS 4 Optional Ensure that Network Accounting is configured if you want the multifunction device to send user account information to a Network Accounting server In Internet Services the web pages running on the multifunction device use your web browser to enter the multifunction device s IP address then click the Properties tab then click th...

Page 132: ...elp button Note If a Guest User box is available and configurable consider whether it is advisable in your network environment to allow simple password guest access to this restricted service device The default setting is Off c Do not place a checkmark in the Non account Print box if you wish to enable people without accounts to continue to print d Select Apply then reboot the device following the...

Page 133: ...4 alternate Domain Controllers and backups if required 10 Click Apply and supply the Administrator User name and password if prompted Configure Remote Authentication for Kerberos Solaris At Your Workstation 1 With the Authentication Configuration web page still running click Configure next to the server you wish to use for Authentication If not still running perform steps 2 and 3 below 2 If the we...

Page 134: ...r IP addresses enter the Server Name up to 64 characters in the SMB Server Server Name IP Address box if By Domain Name and Server Address IP Address was selected for SMB Server Setup 11 Click Apply and supply the Administrator User name and password if prompted Configure Remote Authentication for LDAP Refer to your LDAP server documentation for the full range of information that can be entered in...

Page 135: ...hat the default setting for Directory Service for Address Book is Use which allows LDAP to be used with machine options that can benefit from LDAP address lookups such as E mail 16 Click Apply and supply the Administrator User name and password if prompted Enable Specific Xerox Secure Access Settings 1 Open your Web browser and enter the TCP IP address of the machine in the Address bar Press Enter...

Page 136: ...evice Authentication methods include swiping a card placing a proximity card near the reader or entering a user ID or PIN personal identification number 2 If the device requests further information such as accounting details enter this information at the User Interface 3 The device will confirm successful authentication allowing access to previously locked system features 4 When finished using sys...

Page 137: ...5 In the Optional Information area a In the Search Directory Root box if desired type the path to the LDAP objects to limit the LDAP search in the Search Directory Root area The entry should be in base DN format for instance OU People DC Xerox DC Com b In the Login Name box enter the machine s Login Name and Password if required in the boxes provided Note Often to simply supply address information...

Page 138: ...the Protocols folder then click the LDAP folder 14 In the LDAP folder click the LDAP Group Access link 15 On the LDAP Group Access page 16 In the Color Authorization area on the Color Access Group line type CN Color CN Users DC crmttrinity DC lab 17 Click Apply then reboot the device at the prompt 18 Continue with the next procedure to set Authentication Configuration Authentication Configuration ...

Page 139: ...on on the device Control Panel 2 Press the 1 key on the numeric keypad five consecutive times This is the factory default password Touch Enter 3 Press the Machine Status button on the Control Panel 4 Touch the Tools tab 5 Touch Authentication Security Settings 6 In the Group column touch Authentication 7 In the Features column touch Access Control 8 On the Access Control screen touch Feature Acces...

Page 140: ...ion The multifunction device supports 802 1X authentication based on the Extensible Application Protocol EAP 802 1X can be enabled for devices connected through both wired and wireless Ethernet networks As described here the 802 1X configuration is used to authenticate the multifunction device rather than individual users After the device has been authenticated it will be accessible to users on th...

Page 141: ...ernet service HTTP port IPP port and WebDAV port use the HTTP server of the machine The SSL TLS suite of protocols is used in the encryption of HTTP communications from a client to the machine A user of a client workstation accesses the machine s HTTP server by typing https followed by the IP address of the machine into the Address box of a web browser application The machine then offers the clien...

Page 142: ...e IP of the device into a standard web browser 802 1x can be enabled for devices connected through both wired and wireless Ethernet networks It is used to authenticate the multifunction device on the 802 1x network rather than individual users 802 1x can be enabled from the Security file folder on the Properties page of Internet Services the device s web pages available by entering the IP address ...

Page 143: ...Local Device or Others the certificate cannot be imported Delete the registered certificate before importing 1 Start a web browser 2 Enter the machine s IP address beginning with https into the Address box of your web browser and press the Enter key Example https 192 168 1 1 3 Click the Properties tab 4 Click on the Security folder to display the items in the folder 5 Click on Machine Digital Cert...

Page 144: ...crypted e mail to the machine however you will need a copy of the device s S MIME certificate on your workstation to allow you to encrypt email being sent to the device The S MIME certificate represents the Public Key of the device allowing encryption to take place Configuring S MIME certificates with CentreWare Internet Services To configure S MIME certificates with CentreWare Internet Services f...

Page 145: ...on e Click the Use this certificate button f Click Reboot The machine will reboot and the setting values will be reflected 11 Refresh the web browser 12 Click on the left of Security to display the items in the folder 13 Click SSL TLS Settings 14 Select the Enable check box for S MIME Communication 15 Apply the settings a Click Apply b The right frame on the web browser will change to the machine ...

Page 146: ...ificate of the machine on the computer There are two methods to set an S MIME certificate of the machine on the computer Sending e mail with S MIME digital signature from the machine to the computer To send e mail with an S MIME digital signature from the machine configure to attach the digital signature when sending E mail in the Digital Signature Outgoing E mail settings Exporting an S MIME cert...

Page 147: ...ificate 1 Start a web browser 2 Enter the machine s IP address beginning with https into the Address box of your web browser and press the Enter key Example https 192 168 1 1 3 Click the Properties tab 4 Click on the left of Security to display the items in the folder 5 Click Machine Digital Certificate Management 6 Click on Upload Signed Certificate Important When importing a certificate if the s...

Page 148: ...y is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols that secure IP communications at the network layer of the protocol stack using both authentication and data encryption techniques The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key following a network negotiating session between the initiator cli...

Page 149: ...ommunicate with this device 9 Use the on line Help for assistance with other available settings 10 Click Apply when done and supply the Administrator User Name and Password if prompted The default is 11111 and x admin Scheduled Image Overwrite A TCP IP network connected device can be set to overwrite image data on a scheduled basis Note The Image Overwrite will delete all image data from the hard ...

Page 150: ...print incoming fax prints and reports Note It is assumed that you have purchased the Security option to enable this feature If you did not contact your Xerox Representative to purchase the option Secure Watermark configuration items include Default Watermark Effect Default Watermark Font Size Background Pattern Date Format Font Color Density Watermark Background Contrast Force Watermark Copy Job F...

Page 151: ...ed by the device s print driver or Internet Services print page this feature directs the printing of confidential documents or documents which should not be seen by third parties to a User Account on the machine The user can then access his or her Account with a numeric password at the device and privately print out the stored documents To use the Secure Print feature from the print driver install...

Page 152: ...enable it 6 Enter a User ID such as 001 7 Enter your desired numeric passcode in the two boxes provided 8 Use the Browse button to locate your PRINT READY file 9 Click Submit Job Then go to the printer and press the Job Status button 10 Press the Secure Print Jobs More tab 11 Press Secure Print 12 Select your job and press Document List 13 Enter your password when prompted and press Confirm 14 Sel...

Page 153: ...Accounts All user IDs must be assigned to one or more group accounts Note The XSA settings and account data are stored in the machine It is strongly recommended that you back up the settings and data regularly using the Cloning hot link available under the XSA folder of Internet Services as described in this section Should the machine lose your XSA data and settings you can restore them from the b...

Page 154: ...e 001 The Group Account can be numeric values up to a maximum of 32 characters Group Account ID s must be unique 4 Enter a name for the group account in the Account Name box for example Xerox The group name can be alphanumeric characters to a maximum of 32 characters The Group Account name must be unique 5 Click Apply The account will now be available in the Group Accounts list Note that you may h...

Page 155: ...es tab of Internet Services click the Accounting folder then the Xerox Standard Accounting folder in the directory tree 2 Click the Manage Accounting link 3 Place a checkmark in the box for the desired User ID 4 Click Limits and Access 5 Enter the new User Limits check the Reset box and click Apply Using XSA at the machine When you enable XSA users must enter a valid user name at the machine to ac...

Page 156: ...irectory tree 4 Click the Report and Reset link 5 Click the Generate Report button 6 Follow any additional displayed prompts to save the XSA Report csv comma separated value file to your workstation Enable XSA in your Print Drivers Refer to the driver documentation for the steps to follow to enable XSA in your print drivers Backing Up XSA data and settings and Cloning to another device The Cloning...

Page 157: ...ss Enter 2 Click the Properties tab 3 Click the General Setup folder then Cloning 4 In the Cloning area in the Create Clone File box select the settings that you wish to clone a To clone all features verify that all features are checked and then click Clone b To customize the configuration file disable any of the features by clearing the check boxes next to the feature s then click Clone c To see ...

Page 158: ...stem to the dat file b Click Open c Click Install 5 If prompted enter the current administrator User name and password The default is 11111 and x admin Note The machine will be unavailable over the network for several minutes 6 Once rebooted a Configuration Report should automatically print if enabled If the Configuration Report does not automatically print manually print the list by referring to ...

Page 159: ...feature The Audit Log feature is accessed through Internet Services as follows 1 On a networked workstation open your Web browser and enter the TCP IP address of the machine in the Address or Location field Press Enter 2 Click the Properties tab 3 Click the Audit Log hot link 4 Supply the Administrator User Name and Password defaults of 11111 and x admin when prompted 5 Select the On Line Help for...

Page 160: ...lor of type for the Bates Stamp Press Save to save changes 13 Press Save when done then press Save again 14 Press the Start button Configuring a precise Bates Stamp location if available 1 Press the Log In Out button on the Control Panel 2 Press the 1 key on the numeric keypad five consecutive times This is the factory default password 3 Press the rectangular Enter button on the touch screen 4 Pre...

Page 161: ...tandard format of most digital cameras Media Card Reader Hardware Access Indicator this light illuminates when the media card is inserted Eject Button press this button to eject the media card Media Slot insert the media card into this slot Supported Media and File Formats The Media Card Reader supports CompactFlash media only To use media other than CompactFlash insert the media into a CompactFla...

Page 162: ...ed by Xerox For the information on recommended media contact our Customer Support Center If anything is wrong with a media card the process aborts within a few minutes and an error message appears Before powering off the WorkCentre 7300 Series machine be sure to eject the media card Inserting and Ejecting Media To insert or eject a media card follow the procedure below CAUTION Do not press the Eje...

Page 163: ...hing to On or Off on this tab Selecting the On option smoothes out rough and jagged edges within your document Selecting and Printing Photo Files 1 Insert the media card into the Media Slot of the Media Card Reader 2 Press the All Services button 3 Touch the Media Print Photos icon 4 After the files are imported touch the appropriate button You can choose from Select All Select from List Select Ra...

Page 164: ... of the Media Card Reader does not illuminate Cause The USB cable may not be connected correctly Remedy Power off the machine pull out the USB cable and then insert the cable into the connector securely Symptom 2 The Media Print Photos and Media Print Text icons are not displayed on the All Services screen Cause The machine does not recognize the media card reader properly Remedy Power off the mac...

Page 165: ...t format It is helpful to think of the word text as synonymous with document Media Print Photos prints data stored in the standard format of most digital cameras Note The USB Printing option is similar to the Media Card Reader option but there are several important differences USB Printing Hardware USB slot Supported Media and File Formats USB Printing supports typical USB flash drives Supported F...

Page 166: ...vices button 3 Touch the Media Print Text icon 4 After the files are imported touch the appropriate button You can choose from Select All Select From List Select Range 5 Touch the Media Print Text or Advanced Settings tabs as required to change any appropriate print settings 6 Touch the file to be printed 7 Press the Start button Media Print Text Tab The Media Print Text tab allows you to select f...

Page 167: ...Print Photos Tab The Media Print Photos tab allows you to select from a variety of printing options The Media Print Photos tab is shown below The options for the Media Print Photos tab include Output Color you can choose Color or Black White Paper Supply choose the paper tray to be used as a source when printing 2 Sided Printing choose 1 Sided 2 Sided Flip on long edge or 2 Sided Flip on short edg...

Page 168: ...selected In the Mailbox a document to be previewed may be any print scan or fax job On a thumb drive a document may only be a JPEG in the Exchangeable image file format Exif Exif JPEGS are JPEGs as they are stored on a digital camera A JPEG produced by Photoshop or any other image modification and storage software will not work properly 5 Select Thumbnail The Thumbnail feature will open a preview ...

Page 169: ...mes 3 Press the Machine Status button on the Control Panel 4 Touch the Tools tab 5 Touch Common Service Settings 6 Scroll to Other Settings 7 Scroll to Data Encryption The current setting appears in the Current Settings column Data Encryption should appear to be ON 8 To change the setting touch Data Encryption touch Change Settings Touch On or Off then touch Save Note Enabling or disabling disk en...

Page 170: ...on on the Control Panel 2 Press the 1 key on the numeric keypad five consecutive times This is the factory default password 3 Press Enter on the touch screen 4 Press the Machine Status button on the Control Panel 5 Press the Tools tab 6 Press Connectivity Network Setup 7 Press Port Settings 8 When the Port Settings menu displays press the down arrow key to view additional selections 9 Press the In...

Page 171: ...Number screen use the supplied keypad to enter the appropriate port number default of 80 4 To change settings press the Save button 5 To exit the screen without making any changes press the Cancel button Exiting the Internet Services Selection Menu To exit the Internet Service Selection Menu which returns you to the Port Settings menu press the rectangular Close button in the upper right corner of...

Page 172: ...ox Job Templates and Job Flow Sheets hot links The Mailbox link lets you create individual mailboxes into which you can direct scanned documents These documents can then be retrieved and printed either at the device or locally at your workstation as explained in the Scanning to the Device s Hard Drive Mailbox topic In addition by using Job Flow Sheets as explained in the Set Up and Use of Job Flow...

Page 173: ...e Print topic in this guide Use the Browse button to locate your print ready job Click Submit Job when you are ready to submit your job Scan Tab Includes the Mailbox Job Templates and Job Flow Sheets hot links The Mailbox link lets you create individual mailboxes into which you can direct scanned documents These documents can then be retrieved and printed either at the device or locally at your wo...

Page 174: ...bjects as Memory allocation available Page Description Languages and their version numbers Firmware Software versions for the Controller and Device components Hard Disk partition information and Hardware information indicating the availability of the Ethernet Port and Hard Disk for example The Job Management hot link allows you to set permissions that allow System Administrators or general non adm...

Page 175: ...ssistants see the Smart eSolutions Meter Assistant and Supplies Assistant topic in this guide Billing Counters subfolder The Billing Counters folder contains links which display a tally of the total number of pages images or jobs processed by the device The Smart eSolutions subfolder The Smart eSolutions folder contains all the hot links you need to set up automatic billing meter reading and suppl...

Page 176: ...roller will wait for an end of job command before processing the job Refer to the On Line Help for assistance in configuring the Adobe Communication Protocol if available Protocols subfolder The subfolder labeled Protocols contains a list of hot links for viewing or modifying the communications protocols used by the Device Note that the previously displayed hot link for E mail has been moved to th...

Page 177: ...disable the printing of a Transfer Report in support of Server Fax operations Refer to the Server Fax topic of this guide for full information The Network Scanning subfolder is used to set up Network Scanning using Templates as stated in this guide in the topic of the same name The Machine Software Subfolder currently contains two hot links Upgrades and Manual Upgrade The Upgrades hot link provide...

Page 178: ...cation Server Directory Services folder For complete details on the set up and use of authentication including Remote Authentication refer to Security Authentication in the Options section of this guide The IP Filtering link lets you set up IP address restrictions for access to this device The Audit Log hot link allows you to enable or disable the Audit Log as explained in the Audit Log topic of t...

Page 179: ... register changes made to any settings To return settings to their previous values without making changes click the Undo button Setting PDL Emulations To set the PDL Page Description Language Emulations used by the Device s Input Ports perform the following steps 1 Open your Web browser and enter the TCP IP address of the Device in the Address or Location field Press Enter 2 Click the Properties t...

Page 180: ...e Items column touch Banner Sheet then touch Change Settings 9 On the Banner Sheet screen select one of the following Off Start Sheet the default choice End Sheet Start Sheet End Sheet 10 Touch Save 11 To select a banner sheet tray a On the Other Settings screen in the Items column touch Banner Sheet Tray then touch Change Settings b Touch Tray 1 Tray 2 Tray 3 or Tray 4 to select the tray that wil...

Page 181: ...rupt the ability to communicate with the device using the Internet Services series of web pages on the Device When you change the Device s IP Address make sure to print out a Configuration Report as stated in this guide so that you have a record of the TCP IP addresses for use with workstations that need to communicate with the Device using TCP IP Note When using DHCP set a reasonably long Lease T...

Page 182: ... addressing is selected Domain Name Enter the fully qualified domain name here For example xerox com DNS Configuration DNS Server Address Resolution check box If enabled with a check mark the Device will contact the DHCP Server for the IP Addresses of up to three DNS Servers If unchecked this information must be entered manually Three DNS Address boxes are supplied for the manual entry of DNS Serv...

Page 183: ...the changes or the Undo button to return the settings to their previous values Note Changes to settings are not applied until you restart the Device A Reboot Machine button is available on the Status Tab of Internet Services Configure SNMP It is possible to remotely define and modify GET Read Only SET Read Write and Trap SNMP Simple Network Management Protocol community names for the Device You ca...

Page 184: ...This is the default password for SNMP TRAPS sent from the device to the Manager by SNMP 8 Optionally enter the System Administrator s name for packet identification purposes 9 Select a trap and click Edit in the Trap Notification Settings section 10 Select your transport method IPX or UDP and fill in the trap destination information for your selected method 11 Select the event s that you wish to r...

Page 185: ...until you restart the Device There is a convenient Reboot Machine button on the Status tab of Internet Services Modify the HTTP Internet Services Settings 1 Open your Web browser and enter the TCP IP address of the Device in the Address or Location field Press Enter 2 Click the Properties tab 3 Click the plus symbol to the left of Connectivity then the Protocols file folder 4 Select HTTP in the di...

Page 186: ...owing steps 1 Open your Web browser and enter the TCP IP address of the Device in the Address or Location field Press Enter 2 Click the Properties tab 3 Click the plus symbol to the left of Connectivity then the Protocols file folder 4 Select WSD in the directory tree 5 The available selections include Port Number Enter the port number between 1 and 65535 Port 80 is the recommended HTTP default Do...

Page 187: ...ction Using Internet Services access to the Device s Services can be restricted by Host IP Address To restrict device access perform the following steps 1 Open your Web browser and enter the TCP IP address of the Device in the Address or Location field Press Enter 2 Click the Properties tab 3 Click the plus symbol to the left of the Security file folder 4 Select IP Filtering 5 Choose which IP Filt...

Page 188: ... the Device to a zone or assign the Device to a zone with a 32 character naming limit 8 Click the Apply button to accept changes or the Undo button to return settings to their previous values Note Changes to settings are not applied until you restart the Device A Reboot Machine button is available on the Status Tab of Internet Services E mail SMTP and POP3 Settings The Protocols hot links for SMTP...

Page 189: ... Protocols file folder 4 Select Bonjour in the directory tree Note If Bonjour is NOT displayed in the Properties Tab directory tree click the Port Settings hot link in the directory tree Use your mouse to place a check mark in the checkbox on the Bonjour line Click the Apply button If Bonjour is not available in the Port Settings list click the TCP IP link in the Protocols folder and scroll to the...

Page 190: ...her drop being used by another machine that is fully functioning on the network You can use a hub to connect both machines to the live network drop so that you do not interrupt the operations of the working machine If you do not have access to a second working drop or a hub connect a laptop to the RJ 45 socket at the rear of the Device using a crossover NOT a patch cable 3 Print a Configuration Re...

Page 191: ...h HTTP over the TCP IP network A ping command see TCP IP Troubleshooting issued from the workstation s command prompt can further verify this working connection 6 To troubleshoot network communication problems interfering with printing or scanning to the machine s hard drive mailboxes refer to the specific topic that applies to your network operating environment within this Troubleshooting section...

Page 192: ...mode using address formats of xxx xxx xxx xxx Verify that the IP Address Subnet Mask and Gateway addresses are correct for your network and have NOT changed from their previous settings Note The use of DHCP the DHCP Server with a short lease time can cause the Device to be assigned a new IP Address when it is powered off for an extended period of time This will interrupt communications with workst...

Page 193: ...owser and Ping Tests are successful but you are still unable to print to the Device verify that the driver is using the correct LPR Port to print through On Windows desktops select Start Settings Printers Start Printers and Faxes in XP right click on the Printer s icon and select Properties Select the Ports Tab Windows 2000 and verify that the LPR Port being printed through matches the IP Address ...

Page 194: ...rowser to access the Internet Services Web Pages residing in the Device as described in the Microsoft NetBIOS over IP Networks procedure in the NOS Selection section of this guide 3 On the Configuration Report under the TCP IP data label note what method the Device is using to acquire its TCP IP addresses If the method shown is STATIC make sure that the Device has a valid IP address Subnet Mask an...

Page 195: ...ation s IP address then the IP address of the default gateway and finally the IP address of the Device as shown on the Configuration Report 4 If communicating with the printer in a Peer to Peer environment at the Workstation s Desktop double click the Network Neighborhood icon and see if the Printer s SMB Host Name appears in the Workgroup indicated on the Configuration Report If it does NOT SMB m...

Page 196: ...to the text box of the Run command on your workstation When you press Enter the workstation will attempt to reconnect to the network Server and Printer Share that was specified by the UNC Depending upon how the Server was configured you can then either manually or automatically reinstall the driver 9 To assure successful printing make sure that the Device is configured to support the Page Descript...

Page 197: ... being used to assign TCP IP addressing to the Device Verify that the IP Address Subnet Mask and Gateway addresses are correct for your network and have NOT changed from their previous settings Note The use of DHCP the DHCP Server with a short lease time can cause the Device to be assigned a new IP Address when it is powered off for an extended period of time This will interrupt communications wit...

Page 198: ...ng used then to the Device s NIC To run Ping Tests at the Command DOS prompt type ping xxx xxx xxx xxx and press ENTER Note that there is a space between the word ping and the first xxx Let xxx xxx xxx xxx first represent the workstation s IP address then the IP address of the default gateway and finally the IP address of the Device If successful you will receive a reply such as Reply from xxx xxx...

Page 199: ...trol MAC layer of the protocol stack If no MAC address is shown you have either a bad NIC or no NIC at all Replace or install the Network Interface Card 2 Under the CentreWare Internet Services data label verify that this feature is Enabled If it is NOT enable it following the instructions supplied in the Network Connectivity section of this guide 3 Under the EtherTalk data label verify that the P...

Page 200: ...isted The driver for your NIC works at the Media Access Control MAC layer of the protocol stack If no MAC address is shown you have either a bad NIC or no NIC at all Replace or install the Network Interface Card 2 Under the CentreWare Internet Services data label verify that this feature is enabled If it is NOT enable it following the instructions supplied in the Network Connectivity section of th...

Page 201: ...ssing 3 Run a Command DOS prompt on the workstation and perform ping tests to verify successful packet transmission first to the workstation s NIC then to the Gateway if being used then to the Device s NIC To run Ping Tests at the Command DOS prompt type ping xxx xxx xxx xxx and press ENTER Note that there is a space between the word ping and the first xxx Let xxx xxx xxx xxx first represent the w...

Page 202: ... Operations 800 Phillips Road Building 0845 17S Webster New York 14580 9791 United States of America Translated by Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU UK Copyright 2008 by Xerox All rights reserved ...

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