194
6 Troubleshooting
016-753
The PDF file password does not match the password set on the printer or the password set with
ContentsBridge Utility.
Specify the correct password on the printer or with ContentsBridge Utility and then try printing
again.
Note
• To print a PDF directly without using ContentsBridge Utility, refer to “[PDF]” (P. 110) for
information about how to change the control panel setting to [PDF].
016-755
PDF files that are prohibited from being printed cannot be printed on the printer.
Use Adobe Acrobat to remove the PDF file's print prohibition and then try printing again.
Refer to
• Manual provided with Adobe Acrobat
016-756
Auditron Administration is enabled and you are not authorized to print on the printer. Contact your
administrator.
016-757
The password you entered is incorrect. Enter the correct password.
016-758
Auditron Administration is enabled and you are not authorized to use color printing. Contact your
administrator.
016-759
Auditron Administration is enabled and the maximum allowable number of print pages has been
reached. Contact your administrator.
016-760
An error occurred during PostScript processing. Perform either of the two following steps.
• If [High Quality] is selected under [Image Quality] on the PostScript Print Driver, change it to
[High Speed].
• Increase PS memory.
Refer to
• [Image Quality]: Online help for the print driver
• PS memory: “[Allocate Memory]” (P. 165)
016-761
An error occurred while processing an image.
If the [Image Quality] setting on the [Image Options] tab is [High Resolution], change it to
[Standard] and try printing again. If this does not solve the problem, change the [Print Page Mode]
setting on the [Advanced Settings] tab to [On] and try printing again.
Refer to
• [Image Quality]/[Print Page Mode]: Online help for the print driver
016-762
The specified language emulation is not installed.
Under standard configuration, this printer can process the following types of data: ESC/P, PCL,
TIFF, and PDF.
016-763
An error occurred with the POP server connection.
Check the IP address of the POP server that is specified on the printer.
016-764
Could not connect to the SMTP server.
Contact the server's administrator.
016-765
E-mail could not be sent because the SMTP server's hard disk is full.
Contact the server's administrator.
016-766
An error occurred on the SMTP server.
Contact the server's administrator.
016-767
E-mail could not be sent because an invalid e-mail address was specified for the addressee and
the SMTP server returned response codes 550, 551, or 553.
Check the address of the addressee and try sending again. If an error occurs again, contact your
system administrator.
016-768
Could not connect to the SMTP server because the printer's e-mail address is not correct.
Check the printer's e-mail address.
016-769
The SMTP server does not respond to delivery confirmation (DSN).
Send the e-mail without delivery confirmation (DSN).
Error Code
Cause/Remedy
Summary of Contents for DocuPrint C2255
Page 1: ...DocuPrint C2255 User Guide ...
Page 176: ...176 6 Troubleshooting 2 Remove the jammed paper 3 Gently close cover C ...
Page 210: ...210 7 Maintenance 12 Close the front cover ...
Page 266: ...266 7 Maintenance 7 Rotate the lever to the right to lock it 8 Close the front cover ...
Page 313: ...Index 313 WSD 26 129 X XeroxStdAccounting 147 XPS 113 XPS file 309 ...