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Genie Distribution WNET Manual v3
© Tieline Research Pty. Ltd. 2020
9. To confirm the account has been registered successfully, verify the
USER LED
on the front panel
of the codec is illuminated solid orange. Alternatively, verify the account has a "tick" next to it in
the
SIP Accounts
menu.
Important Note:
Once enabled, the SIP account can be used when creating a new SIP
connection. Configure this menu setting via
Connect > IP > SIP > Setup > Account
.
Confirming Account Registration
There are three symbols displayed on the screen next to an account which indicate SIP account
registration status.
Symbol
Description
Cross symbol indicates the account is
not yet registered.
Hourglass symbol indicates account
registration is currently being
attempted.
Tick symbol indicates the account is
registered to a SIP server.
The
USER LED
on the front panel of the codec also displays the following SIP account registration
states:
USER (SIP) LED State
Description
Not Illuminated
Indicates the account is not yet registered.
Orange Flashes
Codec is in the process of registering to an active SIP server
account.
Solid Orange
Illumination
The codec has been successfully registered to an active SIP
account.
Troubleshooting SIP Registration
If a SIP account is not being registered please check the following:
1. Confirm all account registration information has been entered correctly.
2. Confirm the SIP
Interface
(
SIP1
or
SIP2
) configured in the account is enabled.
3. Verify that the
Via
selected in the
SIP1
or
SIP2
interface settings corresponds with the
network interface being used by the codec to register the account. E.g.
ETH1
,
ETH2
or
Wi-
Fi
.