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© Tieline Research Pty. Ltd. 2020

Genie Distribution WNET Manual v3

2. Check STUN server settings.

If a TieLink Fuse-IP Connection Does Not Connect:

1. Ensure  Fuse-IP  is  enabled  in  the 

TieLink  panel

  in  Toolbox,  or  in  the  codec's

TieLink Settings screen

, for both the dialing and answering codecs

2. Check  at  least  one  interface  has  been  added  to  the  Fuse-IP  configuration  in  the

TieLink panel

 in Toolbox, or in the codec's 

TieLink Settings screen

, for both  the

dialing and answering codecs

3. Verify that  the 

STUN  Status

  for  at  least  one  interface  in  the  Fuse-IP  configuration

is 

Connected

 on both the answering and dialing codecs.

4. Check  that  the  answering  codec  is  not  already  connected  using  TieLink  Fuse-IP.

Only one Fuse-IP connection is currently supported.

If SmartStream PLUS Connections do not connect:

1. Based on the priority order of interfaces in the TieLink panel,  a  SmartStream  PLUS

connection  may  automatically  use TieLink  Fuse-IP  as  one  of  the  connections  if
Fuse-IP is enabled at the dialing or answering  codec.  If  TieLink  Fuse-IP  is  chosen,
then  that  connection  will  only  succeed  if  the  Fuse-IP  stream  is  available  at  both
ends. Disable Fuse-IP as an interface in TieLink to  avoid  Fuse-IP  being  selected  in
this scenario.

2. When "Discrete once only" or "Discrete recurring" is selected, with TieLink  Fuse-IP

enabled, it may be that TieLink Fuse-IP is selected to transmit  one  of  the  streams.
In  this  situation,  if  the  answering  codec  is  already  connected  to  another  codec
using  TieLink  Fuse-IP,  then  the  connection  will  fail  for  this  stream  because  only
one Fuse-IP connection is supported using TieLink.

3. When  "First  Available"  is  selected,  TieLink  Fuse-IP  may  be  used  if  it  is  the  first

interface  "ready"  in  the 

TieLink  panel

  interface  list.  In  this  situation,  the

connection  will  fail  if  the  answering  codec  is  already  connected  to  another  codec
using TieLink Fuse-IP.

Configuration Restrictions for TieLink

TieLink  only  supports  one  SmartStream  PLUS  redundant  streaming  connection  on
each audio stream. TieLink also does not support uncompressed PCM connections, or
encoding using aptX Enhanced, G.711 or G.722.

Updating TieLink Contacts

A  TieLink  administrator  updates  codecs  included  in,  and  excluded  from,  Contact  Lists.  Codec
members  of  a  Contact  List  shared  with  a  codec  are  displayed  from  the 

Menu  Bar

  by  selecting

Connect > Contact List

 to open the 

Contact List

 panel.

Summary of Contents for Genie Distribution

Page 1: ...Genie Distribution with WheatNet IP IP ISDN POTS Codec User Manual Software Version 2 20 xx Manual Version v3 0 March 2020...

Page 2: ...Sources and Destinations Part VII Genie Front Panel Controls 23 Part VIII Menu Navigation in Genie Distribution with WheatNet 25 Part IX Genie Distribution WheatNet Input Levels and PPMs 32 Part X Gen...

Page 3: ...Creating a Multicast Server Program 90 15 Creating a Multicast Client Program 92 16 Deleting Programs 93 17 Selecting Algorithm Profiles 95 18 Genie Distribution Algorithm Profiles 96 19 Genie Distri...

Page 4: ...lient Programs 282 23 Configuring SIP 288 24 Configure Peer to Peer SIP Programs 296 25 Configure Multiple Stream SIP Programs 304 26 Answering Multiple SIP Peer to Peer Calls 305 27 Load Unload and D...

Page 5: ...em Backup and Restore 384 20 Configuring SNMP Settings 385 21 Adjusting the LCD Screen Display 386 22 Adjusting Time Settings 386 23 Test Mode 387 24 Upgrading Firmware via USB 387 25 Installing a Sec...

Page 6: ...6 Tieline Research Pty Ltd 2020 Genie Distribution WNET Manual v3 Part XXIV Appendix A RS232 and Control Port Wiring 415 Index 417...

Page 7: ...r during thunderstorm even if the codec is turned off but remains connected to the phone or ISDN system LAN or the power ANY DAMAGE TO A TIELINE PRODUCT CAUSED BY LIGHTNING or an ELECTRICAL STORM WILL...

Page 8: ...vice or modification performed by anyone other than Tieline With the exception of the warranties set forth above Tieline makes no other warranties expressed or implied or statutory including but not l...

Page 9: ...must be observed for safe operation and to prevent damage to equipment or personnel Important Note Information you should know to connect and operate your codec successfully Information specific to IP...

Page 10: ...ISPs are companies that offer customers access to the internet IP Internet Protocol used for sending data across packet switched networks LAN Local Area Network a group of computers and associated dev...

Page 11: ...ple Traversal of UDP through NATs assists devices behind a NAT firewall or router with packet routing A STUN client generates STUN requests and a STUN server attached to the public internet receives S...

Page 12: ...2 Genie Distribution WNET Manual v3 Tieline Research Pty Ltd 2020 WheatNet IP Network system using Internet Protocol to enable audio to be intelligently distributed to devices across scalable networks...

Page 13: ...ection settings in your codec using programs Applications Genie Distribution delivers superior quality audio over IP AoIP on all types of IP networks It is specifically designed for continuous operati...

Page 14: ...ty of Service Fuse IP bonding Matrix Editor and Program Scheduler IPv4 IPv6 compatible and ready Supports ISDN and POTS connections via optional interface modules SNMP and integrated alarm management...

Page 15: ...sing a purpose built rear panel and the Tieline WheatNet IP audio card This optional rear panel provides a LAN interface for connecting directly to a WheatNet IP network and transport IP audio to exte...

Page 16: ...100 240 volt redundant AC power supplies which use standard IEC connectors Dual Module Slots Two additional module slots for inserting optional POTS or ISDN modules Supplementary Ground Terminal Supp...

Page 17: ...nfiguration of your WheatNet IP card with Razor software 3 Add the Tieline Codec to the Razor Software Device List 4 Ensure WheatNet IP Navigator software is installed 5 Add the codec to the Navigator...

Page 18: ...udio connector Then name the codec add the IP address details for your WheatNet IP network and click START Note By default each WheatNet IP device is given an IP address in the 192 168 87 xxx range 4...

Page 19: ...ec if it continues to display zero after several minutes Resetting Tieline factory defaults in the codec does not reset the WheatNet IP card in the codec to its default IP address 192 168 87 240 Add t...

Page 20: ...d multiple WheatNet IP channels sharing the same name and causing confusion Add the Codec to the Navigator Software Device List 1 Ensure the WheatNet IP Navigator software supplied by Wheatstone is in...

Page 21: ...e displayed in the System pane in Navigator software under a Blade 4 Close Navigator software remove power from the codec for 5 seconds and then restore power 5 Restart Navigator and test if codec sou...

Page 22: ...tion Sources and Destinations Integration of the Genie Distribution codec with the WheatNet IP environment is depicted in the following image For more information about routing destinations and source...

Page 23: ...on into the codec Note a virtual keyboard appears for entering alphanumeric characters in fields displayed on the codec LCD SCREEN Operation Button Descriptions Features Operation Button Descriptions...

Page 24: ...LED flashes until the codec connects Note It also flashes until all streams transports are connected when multiple streams transports are connecting Power The POWER LED indicates power is connected t...

Page 25: ...ls 4 Programs View and edit Program configurations 5 Settings Select to configure codec settings Press the RETURN button to navigate backwards through menus or press the HOME button to return to the H...

Page 26: ...26 Genie Distribution WNET Manual v3 Tieline Research Pty Ltd 2020 Codec Menu Overview Following is an overview of the codec menus from the Home screen...

Page 27: ...27 Tieline Research Pty Ltd 2020 Genie Distribution WNET Manual v3 Connect Menu...

Page 28: ...28 Genie Distribution WNET Manual v3 Tieline Research Pty Ltd 2020 IP Setup Menu Navigation After selecting IP and a connection mode use Setup to adjust connection settings...

Page 29: ...t all options are displayed E g Session Type and Data are not displayed when configuring Sessionless IP connections Default settings may also change depending on the session type selected e g Tieline...

Page 30: ...ribution WNET Manual v3 Tieline Research Pty Ltd 2020 POTS Menu Navigation Select Connect POTS to configure POTS dialing settings using the codec front panel Note default settings are surrounded by sq...

Page 31: ...31 Tieline Research Pty Ltd 2020 Genie Distribution WNET Manual v3 Settings Menu Press the SETTINGS button on the codec front panel to access a wide range of configuration settings...

Page 32: ...layed on the PPMs when you connect to a Tieline G5 codec is 38dBFS to 0dBFS e g Merlin Genie Bridge IT and ViA codec families Using this reference scale audio peaks can safely reach 0dBFS without clip...

Page 33: ...audio using Tieline s Report IT smartphone application 1 Press the SETTINGS button 2 Navigate to Audio and press 3 Navigate to Ref Level and press 4 Select Report IT and press The Report IT metering s...

Page 34: ...s simultaneously By default the codec displays outgoing connection 1 audio on PPM1 for input 1 and uses PPM 2 to display return audio Outgoing connection 2 audio is displayed on PPM3 for input 2 and P...

Page 35: ...te All encoders and decoders can be monitored simultaneously using the PPMs panel in the Toolbox Web GUI Metering 2 or 3 x Stereo Peer to Peer Audio Streams The codec is capable of creating two or thr...

Page 36: ...ayed on PPM 3 and PPM 4 Mono connection 3 displays decoded audio on PPM 5 and mono connection 4 displays decoded audio on PPM 6 Adjusting Default PPM Metering The default PPM metering settings can be...

Page 37: ...1 on and off 7 Use the left or right navigation buttons to select the appropriate gain setting then press the button to save the settings Important Note Gain adjustments can be made in 0 5dB incremen...

Page 38: ...to select Aux Input and press the button to view menu options Input settings which can be adjusted include Input on off Input level Input Type High Gain Mic Medium Gain Mic Low Gain Mic Unbalanced and...

Page 39: ...Gain Control IGC The codec s inbuilt DSP limiter automatically takes care of any instantaneous audio peaks that occur in demanding broadcast situations Input IGC Intelligent Gain Control is enabled by...

Page 40: ...3 Select HP Aux Out and press to toggle between Headphone and Aux Out Adjust Headphone Output Settings 1 Press the HEADPHONE button to display the headphone monitoring adjustment screen 2 Use the lef...

Page 41: ...utput 1 Input 2 Output 2 Multi unicast Mono Inputs 1 2 Outputs 1 2 Inputs 1 2 Outputs 1 2 Multi unicast Stereo Input1 Output 1 Input 2 Output 2 2 x Multi unicast mono Inputs 1 2 Outputs 1 2 Inputs 1 2...

Page 42: ...isplay the aux output adjustment screen 2 Use the left or right navigation buttons to adjust the Send Return audio balance 3 Press RETURN when you have finished to exit the menu Note Send Return balan...

Page 43: ...remove the 4 screws from the blanking panel or module installed in the codec 2 Carefully slide the new module into the module slot and ensure the base of the module remains flat during insertion to e...

Page 44: ...s What is your Multiple Subscriber Number MSN if you need to enter this outside North America ISDN configuration is influenced by the country in which you operate For example a SPID does not need to b...

Page 45: ...vailable Expected dialing behaviors e g if B channels should bond or not and whether audio streams need to use Route tags The type of call being made e g Tieline with Tieline Session Data versus non T...

Page 46: ...untries 4 Navigate to Network and press the button Select the Network Type corresponding to the region in which you are using the codec then press the button Networks Select US Nat If switch type is N...

Page 47: ...will answer an incoming call to that number Programming DN MSN numbers for each B channel allows the codec to ignore calls without matching DN MSN numbers This is the best way to answer calls from cod...

Page 48: ...E button to return to the Home screen and select Connect ISDN Then use the down navigation button to select Module Configuration and press the button 2 Navigate to ISDN Answer Configs and press the bu...

Page 49: ...non Tieline codec is calling or a Tieline codec with session data disabled it will use the settings in the ISDN Answering Config instead Enable Sessionless Only when answering ISDN calls from non Tie...

Page 50: ...50 Genie Distribution WNET Manual v3 Tieline Research Pty Ltd 2020 2 Select Yes and press the button...

Page 51: ...artDAA Smart Data Access Arrangement line interface which isolates the modem from voltages on phone lines It is important to select the correct country in the codec from which you are dialing This all...

Page 52: ...used to monitor modem tones in POTS Codec mode and for receiving audio in Analog Phone mode Phone Input settings can be adjusted via Settings Audio Phone Input Making Analog Phone Voice Calls All POT...

Page 53: ...figs Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs Default settings may need to be adjusted when connecting to non Tieline codecs over POTS see...

Page 54: ...udio monitoring of modem tones during connection in POTS Codec mode via the phone input By default the following phone input monitoring rules apply when multiple POTS G5 modules are installed in a cod...

Page 55: ...ess connection the algorithm setting from the dialing codec overrides the setting in the POTS Answer Config menu The default POTS Answer Configs accept a call from an incoming Tieline codec with sessi...

Page 56: ...essionless Only when answering POTS calls from non Tieline codecs only When Sessionless is configured the codec will not wait for the session data This reduces the time taken to answer an inbound sess...

Page 57: ...Tieline Research Pty Ltd 2020 Genie Distribution WNET Manual v3 1 Navigate to Settings Answering POTS Answer Configs Reset POTS Answer Configs and then press the button 2 Select Yes and press the butt...

Page 58: ...issimilar devices and is used when connecting Tieline codecs to non Tieline devices There are two very distinct parts to a call when dialing over IP The initial stage is the call setup stage and this...

Page 59: ...Domain Realm Registrar Registar port Outbound Proxy Proxy port Getting Started with SIP To dial over SIP peer to peer without using a SIP server see Dialing SIP Peer to Peer To dial over SIP using a S...

Page 60: ...ult 3 SIP2 is configured to use ETH2 by default which is mapped to the Secondary Via interface by default 4 SIP1 and SIP2 each need to use a separate IP interface when connecting e g ETH1 or ETH2 5 SI...

Page 61: ...onfigure port forwarding to route traffic to the codec s local IP address behind your firewall Note Do not enter a Public IP address if STUN is configured They cannot be used together because both wil...

Page 62: ...or it could be one of the many internet servers available When you register an account with a SIP server you will be provided with The SIP registrar and Proxy Server details An authorized user or user...

Page 63: ...lls to this SIP account to a specific audio stream The route setting in this menu must correspond with the answering route configured in an audio stream within the loaded program If the default value...

Page 64: ...on is currently being attempted Tick symbol indicates the account is registered to a SIP server The USER LED on the front panel of the codec also displays the following SIP account registration states...

Page 65: ...ence For example if you configure a standard stereo program on the dialing codec using a particular algorithm and bit rate settings etc these settings will be configured on the dialing codec when the...

Page 66: ...address of the codec you want to dial then all you need to do is enter this into the codec select your preferred connection settings and then press CONNECT Programs dialed from the front panel are aut...

Page 67: ...NECT on the codec keypad to connect without using the HTML5 Toolbox Web GUI The codec can also simultaneously send up to 6 different multi unicast audio streams simultaneously to a maximum of 60 endpo...

Page 68: ...he correct country is selected in the codec i Press the SETTINGS button ii Navigate to System and press the button iii Navigate to Country and press the button iv Use the navigation buttons to select...

Page 69: ...toggle on or off E g press on the numeric keypad to toggle channel 1 on and off Use the up and down navigation buttons to select the gang function and press the button to toggle ganging on off Use the...

Page 70: ...s the down navigation button to select Jitter Buffer and press to select a different automatic jitter buffer setting for your connection or to enter a fixed buffer setting in milliseconds maximum 5000...

Page 71: ...ate to G3 Profile to configure profile settings when dialing a Tieline G3 Codec Important Note The G3 profile setting supports maintaining specific G3 codec settings when answering a call from a G5 co...

Page 72: ...dial and press the CONNECT button to load the program and dial 15 When dialing the CONNECTED LED on the front of the unit will flash green When connected the CONNECTED LED on the front of the unit wil...

Page 73: ...nt of jitter buffer delay over the IP network Link Quality LQ Readings Send and return LQ numbers can also help to determine if a problem is occurring at either end of a connection For example on an I...

Page 74: ...lysis table with solutions for any noticeable packet loss statistics displayed on the screen Packet Analysis Displays Possible Causes Possible Solutions Loss Packets failed to arrive LAN WAN congestio...

Page 75: ...configure ISDN settings using the HTML5 Toolbox Web GUI 5 For detailed information about connecting with other brands of codec using ISDN visit www tieline com 1 Press and press and release the right...

Page 76: ...equired then press the button Note See Configuring ISDN Answering for more information on Dial Route and Answer Route tags These are useful when routing multiple audio streams over transports like ISD...

Page 77: ...ted with this audio stream from this menu Use the up navigation button to select Connect and press to connect 16 When dialing the CONNECTED LED on the front of the unit will flash green When connected...

Page 78: ...allowable bit rate when the codec is training and negotiating a connection 1 Press and press and release the right arrow button to open the Input Audio Level adjustment screen Press the number on the...

Page 79: ...ct Tieline Codecs session data when connecting to another Tieline codec or Sessionless when dialing to non Tieline POTS codecs Important Notes To dial a Comrex Vector Matrix or BlueBox codec over POTS...

Page 80: ...d a saved program and dial press the HOME button navigate to Programs select the program you want to dial and press the CONNECT button to load the program and dial 14 To negotiate higher bit rates pre...

Page 81: ...ocal and Remote line quality displayed for POTS Codec connections is related to the actual POTS line quality at either end of the link This reading affects the maximum allowable bit rate when the code...

Page 82: ...y default When enabled the dialing codec attempts to reconnect if data is temporarily lost over a connection Important Note When Auto Reconnect is enabled the dialing codec will continue to attempt a...

Page 83: ...the button 4 Navigate to Speed Dial and press the button 5 Navigate to the program you want to assign a speed dial number then press the button 6 A confirmation message will display the number assign...

Page 84: ...oolbox web GUI There are two ways to simultaneously dial multiple audio stream connections within these types of programs 1 Load the program into the codec via the front panel and dial 2 Connect to th...

Page 85: ...me screen 2 Use the navigation buttons to select Cxns and press the button 3 Use the up and down navigation buttons to select the connection you want to disconnect 3 Press the red DISCONNECT button on...

Page 86: ...y and require no special pre programming To make a peer to peer SIP call between codecs we recommend both codecs use public IP addresses Find out the IP address of the codec being dialed and configure...

Page 87: ...to establish the connection via a SIP server Important Notes See Configuring SIP Accounts for instructions on entering SIP account details into the codec If you don t save the program during configur...

Page 88: ...nnection first before connecting multicast client codecs Multicast client codecs will display return link quality LQ only The Return reading represents the audio being downloaded from the network loca...

Page 89: ...eaming Press to save settings 8 If required enable Auto Reconnect and navigate to Via to specify which IP streaming interface is used to dial this connection e g Primary port ETH1 or Secondary port ET...

Page 90: ...t client program is used by codecs to receive multicast IP audio packets Important Notes You cannot edit a program when it is currently loaded in the codec Ensure all connection related settings like...

Page 91: ...button to select Algorithm and press 5 Use the navigation buttons to select an algorithm profile or manually select algorithm settings then press 6 Click to configure the Jitter Buffer from either Au...

Page 92: ...n your codecs you can dial multicast connections First select the multicast server program you want to use on the server codec and dial to connect 2 Select and load the multicast client program on eac...

Page 93: ...ation button to select Profile 8 Select the profile you want from the Favorite Mono or Stereo menus Features Codec Home Screen Elements 1 Favorite Displays a list of favorite profiles that have been s...

Page 94: ...s the button 3 Select IP and press the button 4 Select your preferred IP Session mode and press the button 5 Use the down navigation button to select Setup and press the button 6 Press the button to s...

Page 95: ...24 bit 288 13 aptX Enhanced Stereo 32 16 bit 256 14 aptX Enhanced Stereo 48 24 bit 576 15 G 711 Mono 8 64 16 G 722 Mono 16 64 17 MPEG 1 Layer 2 J Stereo 32 128 18 MPEG 1 Layer 2 J Stereo 48 192 19 MP...

Page 96: ...ion time plus the time required to dial the alternative connection Dialing codec program monitors streaming and manages failover Output Audio Source File Playback All transports Note enabled by loss o...

Page 97: ...audio streams are sent the decoding codec automatically reconstructs audio into a single stream on a first packet arrived basis to minimize program latency and ensure audio integrity 3 Third SmartStre...

Page 98: ...2 or MP3 files please ensure that the audio levels match the audio scale of your codec connection and that peaks average at the correct levels because IGC is only used on audio inputs and not file pla...

Page 99: ...n whereas SmartStream PLUS redundant streaming transmits completely redundant audio data streams FEC is also a subset of features within SmartStream PLUS which means you can configure SmartStream PLUS...

Page 100: ...ossible to lock custom programs in a codec If Lock Program is enabled and you load a new custom program in the codec Lock Program remains enabled and locks the most recently loaded custom program 18 2...

Page 101: ...ock Timeout field and press to enter the desired time out period in seconds Note The time out period is the time in seconds before the codec front panel is relocked after being used 5 If you want to c...

Page 102: ...olbox Quick Connect The HTML5 Toolbox Quick Connect Web GUI has a reduced feature set and allows non technical users to load existing programs and dial via the Quick Connect panel Users can dial a sim...

Page 103: ...ds you change the password see Changing the Default Password This will provide better network security to maintain reliability during live broadcasts Using the Web GUI over the Internet If your codec...

Page 104: ...Exceptions pane of the Proxy Settings dialog Port Selection By default port 80 is used by your PC to communicate with the codec and launch the web GUI If port 80 cannot be used across your network for...

Page 105: ...ditional layer of security by translating these ports on the WAN side of your network into non standard port numbers Adjust ports using the Options panel in the Toolbox HTML5 Web GUI or see Configurin...

Page 106: ...tion button to select WebGUI and press the button 3 Select Password and press 4 Use the KEYPAD to enter a new password and press the button to save the new setting Note there is no character limit for...

Page 107: ...cleared The green Online indication in the top left hand corner of the Toolbox Web GUI indicates it is online and can be used for codec control A red Offline indication is displayed when the codec is...

Page 108: ...8 Genie Distribution WNET Manual v3 Tieline Research Pty Ltd 2020 Position the mouse pointer over a panel s Title bar and click and drag to move a panel and reposition it in a preferred screen positio...

Page 109: ...settings including the IP address or select a contact if a TieLink Traversal Server contact list is configured 4 TieLink Address Book and Connection Connect Disconnect button Click the Connect Disconn...

Page 110: ...odec to identify it when a program is created 2 Stream Name The name given to a stream to identify it when a program is created 3 Status Displays the status of an audio stream which can be Available B...

Page 111: ...selected program 6 Unload Load program button Click to load or unload a program 7 Loaded program symbol Symbol identifies the currently loaded program 8 Import Programs and Export Selected Programs C...

Page 112: ...tics panel Scheduler Panel Feature Description 1 Date selection Select the days you wish to view in the scheduler 2 Add event button Click to create a new scheduled event 3 View type Click to select t...

Page 113: ...t of scheduled events View scheduled events in a list view 3 Close button Click to close the panel Scheduler History Feature Description 1 Grouping Drag and drop a column header to group event history...

Page 114: ...splayed in your codec Web GUI Feature Description 1 Settings button Click to adjust input Name Type Polarity Inverted and IGC settings 2 Input PPM meter Input PPM meter 3 Input gain adjustment Click t...

Page 115: ...o customize routing 2 Change Mix Click to select the default or Custom matrix mix to view and edit Options include Load Delete and Rename a mix 3 Save Click to save changes to a custom matrix mix 4 Sa...

Page 116: ...tput 2 PPM Meters 6 PPM meters using dBFS metering 3 Close button Click to close the panel Important Note Codec front panel PPMs 1 6 and PPMs in the PPMs panel always reflect the default program setti...

Page 117: ...ble media 2 New Folder Select the drive or a folder and then click to create a new sub folder 3 Upload Click to select and upload a new file onto removable media 4 Download Click to download a file on...

Page 118: ...Port Output to change the On Off state Rules Panel Rule Description 1 Use two local inputs to connect disconnect a program Click to configure connection and disconnection after different relay inputs...

Page 119: ...Click to add a new rule or exit the rule creation function 7 Close button Click to close the panel Alarms Panels Configure Monitor Alarms Configure Alarms Panel Feature Description 1 List of alarm ty...

Page 120: ...ns and HTML5 Toolbox Web GUI alarm notifications 3 Close button Click to close the panel 4 Relay drop down selection Click the drop down arrow to select a relay to open when an alarm using the current...

Page 121: ...alarms in the codec 2 Close button Click to close the panel 3 Acknowledge selected alarm button Click to acknowledge a selected alarm Alarm History Feature Description 1 Alarm history description View...

Page 122: ...device details 3 Control Streaming Select Control and or Streaming options for the selected interface 4 Link Mode Configure the Ethernet VLAN or Wi Fi link speed 10 100 1000 Auto and whether an interf...

Page 123: ...erfaces simultaneously Settings Panels There are several Settings panels which can be opened in the Web GUI Each panel provides different codec configuration settings and options Click to select and o...

Page 124: ...e codec 5 System Settings Configure various system settings including Country setting select the Lock Loaded User Program check box to lock the currently loaded program in the codec enable and assign...

Page 125: ...email Tieline support 5 Event History Click to download user viewable event logs 6 Download System Logs Click to download diagnostic information that can be sent to Tieline support About Panel Details...

Page 126: ...126 Genie Distribution WNET Manual v3 Tieline Research Pty Ltd 2020...

Page 127: ...ames Details of the last ad hoc dial are retained in the Quick Connect panel even after a program is loaded and unloaded using the Program Loader panel To enable the Quick Connect panel press the SETT...

Page 128: ...e program name to confirm it has been loaded and the Load button changes to an Unload button To unload a program click the Unload button Dial a Loaded Program 1 Click the Connect button in the Quick C...

Page 129: ...e Research Pty Ltd 2020 Genie Distribution WNET Manual v3 Disconnect a Loaded Program 1 Click the Disconnect button in the Quick Connect panel 2 Click Yes in the confirmation dialog to disconnect the...

Page 130: ...adcast configurations 1 Click the drop down Transport menu arrow in the Quick Connect panel and select IP 2 Click the drop down Algorithm menu and select an algorithm 3 Click the select the appropriat...

Page 131: ...in turn to enter the ISDN number for each B Channel 6 Click the Connect button to dial Dial Peer to Peer Over POTS with Quick Connect Important Notes Click the Unload button in the Program Loader pane...

Page 132: ...Tieline session data enabled will automatically adjust the reference level to suit G5 and G3 codecs or Report IT When connecting to a non Tieline codec or a Tieline codec without session data enabled...

Page 133: ...nnections panel allows The configuration of new programs Editing of existing programs Loading and unloading of programs The Connections panel delivers the ability to edit destination settings for an a...

Page 134: ...ogram Apply a custom matrix Manage Program level Rules Create a program from a copy of an existing program To configure new programs using the Connections panel 1 Open the HTML5 Toolbox Web GUI and cl...

Page 135: ...re new connection settings or edit existing connection settings click the Edit symbol 5 The Edit symbol expands each audio stream and dialing and answering connection to reveal configuration settings...

Page 136: ...136 Genie Distribution WNET Manual v3 Tieline Research Pty Ltd 2020 6 Connections can also be connected disconnected and managed from within the Connections panel...

Page 137: ...t interfaces and up to four additional VLAN interfaces VLAN interfaces have features similar to physical Ethernet interfaces However your network administrator will need to configure VLAN support thro...

Page 138: ...ore the new setting IPv4 Address Configuration Click to select the TCP IP tab in the Network panel to configure settings The codec is capable of automatic DHCP address assignment or manually configure...

Page 139: ...u connect the codec to an IPv6 router This process is similar to how an IPv4 DHCP address is assigned 2 Manually Select to enter static IPv6 address details 3 Off Select to ignore IPv6 address details...

Page 140: ...Select the DNS tab in the Network panel to configure settings 2 Click Save to store all configuration settings IP Via Mapping When dialing over IP you can select the preferred interface to use when e...

Page 141: ...re site specific settings to suit the available network interfaces at different remote locations 1 Open the HTML5 Toolbox Web GUI and click Transport and then click IP Via Mapping to open this panel 2...

Page 142: ...Settings at the top of the screen then click Options to display the Options panel 2 Select WebGUI then click Edit and select the CSRF Enabled check box to enable this feature 3 Click Save to store new...

Page 143: ...to display the Options panel 2 Select WebGUI then click Edit and select the CCC Enabled check box to enable this feature 3 Click Save to store the new configuration Important Notes Ensure CSRF is dis...

Page 144: ...and download the TieLink user manual There are two ways of connecting using the TieLink Traversal Server 1 Use the front panel of a codec to select a contact and dial without creating and saving a pr...

Page 145: ...c using Fuse IP 3 Adjust Tieline Interface Settings Adjust TieLink interface ports inactivity timeouts and Fuse IP interface selections 4 STUN Configuration A STUN server is required to use TieLink Ad...

Page 146: ...ed in the Connections panel Include a Codec s Answering Audio Streams in TieLink Contact Lists A default program will automatically display audio streams as available in TieLink and allow answering of...

Page 147: ...dialing TieLink connections i First Available The first available interface that can successfully connect will be used to dial If you dial two connections the same interface will be used for both con...

Page 148: ...eft side of the panel when it is in Edit mode iv Fuse IP Connect using Fuse IP data bonding Multiple interfaces can be selected and bonded to aggregate data and create a higher bandwidth connection Th...

Page 149: ...cceed if the Fuse IP stream is available at both ends Disable Fuse IP as an interface in TieLink to avoid Fuse IP being selected in this scenario 2 When Discrete once only or Discrete recurring is sel...

Page 150: ...icates the audio stream is not busy 2 Busy The codec is connected to the TieLink Traversal Server network and TieLink indicates the stream is busy 3 Offline The audio stream is unavailable within the...

Page 151: ...port and then Fuse IP 2 Click the Bonded Interfaces drop down menu to select the interfaces to be bonded 3 Click the Fuse IP Mode drop down menu and select Server if the codec is not initiating the co...

Page 152: ...s after turning Fuse IP On Configuring a Fuse IP Remote Client 1 Open the HTML5 Toolbox Web GUI and click Transport and then Fuse IP 2 Click the Bonded Interfaces drop down menu to select the interfac...

Page 153: ...IP tunnel Note the port number on the client and server codecs must be the same Configure the Inactivity Timeout if you want to turn the Fuse IP tunnel off after a predetermined time period to save d...

Page 154: ...th should account for the difference in delay between the interfaces and the maximum jitter experienced To determine the jitter over each link you can connect and stream audio over each interface sepa...

Page 155: ...ved basis The dialer doesn t have to specify a line hunt group however they do need to select Line Hunt mode in the dialing program for this to function correctly Incoming Caller ID Tieline codecs als...

Page 156: ...ngs 2 Configure ISDN Answering settings Important Note For detailed information about connecting with other brands of codec using ISDN visit www tieline com 20 8 1 Configuring ISDN Modules ISDN settin...

Page 157: ...ata only Important Note G 711 is the algorithm used when Voice Only is selected 5 Click the drop down Network arrow and select the Network Type corresponding to the region in which you are using the c...

Page 158: ...allows the codec to ignore calls without matching DN MSN numbers This is the best way to answer calls from codecs in a predictable manner SPID Numbers in North America ISDN relies on an initializatio...

Page 159: ...number of B channels available Expected dialing behaviors e g if B channels should bond or not and whether audio streams need to use Dial and Answer Route tags The type of call being received by the c...

Page 160: ...gher bandwidth connections 1 Click to select a Config 2 Select multiple B channels in the Config Note In the following example two B channels from Module 2 have been selected within Config 2 Note that...

Page 161: ...ms over IP Selecting different IP audio port numbers allows users to define which incoming IP audio stream is routed to a specific answering audio stream configuration on the codec This ensures inboun...

Page 162: ...calls Answering both Tieline Session and Sessionless ISDN Calls Leave the Sessionless Only check box in the ISDN Answering Config unchecked if the codec is expected to receive ISDN calls from Tieline...

Page 163: ...garded as sessionless Answering Multiple ISDN Calls from Tieline and non Tieline Codecs Tieline codecs capable of answering multiple incoming audio streams can be configured to answer both Tieline ses...

Page 164: ...ettings for POTS modules are designed to suit Tieline codecs These settings will need to be adjusted to connect to non Tieline POTS codecs or connect in Analog Phone mode Configuring POTS G5 Modules 1...

Page 165: ...this value can improve connection reliability on poor quality lines If two codecs are not configured with the same setting they will attempt to connect at the lowest of the two Max Bit rate settings I...

Page 166: ...period in POTS Codec mode The monitoring volume can be adjusted using the codec front panel via Settings Audio Phone Input Level or by opening the Inputs panel in the Web GUI and adjusting the Phone...

Page 167: ...Other algorithm setting To reset POTS answering to default settings click the Options symbol in the top right hand corner of the panel and select Reset all to factory defaults Answering Calls from Non...

Page 168: ...multiple audio streams over IP Selecting different IP audio port numbers allows users to define which incoming IP audio stream is routed to a specific answering audio stream configuration on the code...

Page 169: ...utton to configure settings 2 Select an answering Route for this POTS module in one of the two Configs available in the POTS Answer panel e g Route1 then select the default Encoding algorithm Other No...

Page 170: ...panel Important Notes There is a maximum of 6dB of additional gain available when adjusting a digital input Changing the Input PPM Meter Units from dBFS to dBU It is also possible to switch the analog...

Page 171: ...rt Polarity Select the Polarity Inverted check box to reverse the polarity of an analog or digital input 1 Click the Input Settings symbol on the input you want to adjust 2 Click to select the Polarit...

Page 172: ...ine session data enabled will automatically adjust the reference level to suit G5 and G3 codecs or Report IT When connecting to a non Tieline codec or a Tieline codec without session data enabled the...

Page 173: ...u start program configuration please note You cannot edit a program when it is currently loaded in the codec Lock a loaded custom program or multistream program in a codec to ensure it cannot be unloa...

Page 174: ...tivated by pressing the F1 button and KEYPAD buttons 1 3 A non WheatNet IP Tieline codec can be configured to trigger a WheatNet LIO in a Tieline WheatNet IP codec Tieline WheatNet IP codecs require W...

Page 175: ...pecific G3 codec settings when answering a call from a G5 codec 1 Auto The codec will dial the G3 codec and connect in mono or stereo Note This is overridden in a ViA codec when a G3 Main IFB use case...

Page 176: ...e g Primary port ETH1 or Secondary port ETH2 Note By default Any will select ETH1 if it is available and ETH2 if it is unavailable Important Note The Remote Audio Port is the codec port at the remote...

Page 177: ...r and FEC settings and configure a failover connection or SmartStream PLUS for this audio stream recommended Click the drop down arrows on the right hand side of each text box to adjust the Encoding S...

Page 178: ...alternate route will be received and replace them When a FEC percentage lower than 100 is configured FEC packets are automatically delayed based on the ratio of primary packets to FEC packets sent at...

Page 179: ...y supports one SmartStream PLUS redundant connection for each audio stream TieLink also does not support uncompressed PCM connections or encoding using aptX Enhanced G 711 or G 722 To learn more about...

Page 180: ...f required recommended Dialing settings for this POTS audio stream are now complete Configuring a Failover Connection or Auto Reconnect At this point in the wizard you can choose to configure Auto Rec...

Page 181: ...ta is measured 3 Keep Alive The keep connection alive time before failing over to a backup connection Tieline RTP pings every second to confirm connectivity 4 Enable Automatic Failback Select the chec...

Page 182: ...for more details Alternatively select a Fixed Buffer Level and enter the Jitter Depth which must be between 12ms and 5000ms depending on the algorithm you select ISDN settings are determined by ISDN...

Page 183: ...ne of the configured sources Input Input audio looped to the physical codec outputs HTTP Icecast client mode to allow media server streaming from a specified URL USB File Playback Audio file playback...

Page 184: ...USB stick while audio is playing from it will result in poor audio quality and should be avoided If it is removed accidentally you must reboot the codec to ensure USB failover will work reliably in fu...

Page 185: ...ck Save Program to save the program 3 Click Finish to exit the wizard 4 The newly created program can be loaded from within the Program Manager panel Connections panel and the Program Loader panel in...

Page 186: ...oaded by a codec dialing in with a different type of program For example if a multistream program is not locked it will be unloaded by a mono or stereo call Some drop down menus and settings may be gr...

Page 187: ...eferred option from those available Click the blue Plus symbol to add a new rule and click the Minus symbol to remove a rule Important Notes for Rules The codec has 4 physical CONTROL PORT GPIOs 7 Tie...

Page 188: ...eate line hunt groups for multiple incoming callers on a first come first served basis This is ideal for separating groups of inputs and outputs between different studios or stations See Line Hunt Cal...

Page 189: ...of the two audio streams being configured Enter the name of the connection in the text box then click Next 6 Configure the transport settings for the connection then click Next Note Select Enable Aux...

Page 190: ...output 1 for both the dialing and answering codecs If you need to change default port settings on the codec from which the call originates this will also need to be adjusted in the answering codec usi...

Page 191: ...lected setting Select Add a SmartStream PLUS Connection to configure redundant IP streaming Alternatively click Next to configure Auto Reconnect or a failover connection whereby the alternative connec...

Page 192: ...el to use Select the Enable bonded connections check box to configure and bond multiple B channels Next click Save Program to save the program with default algorithm settings or click Next to specify...

Page 193: ...either on the dialing codec s keypad or in the Web GUI To configure a backup connection 1 Click to select the check box for Create a Failover Connection Adjust the parameters and click Next Important...

Page 194: ...ing fail back attempts 7 Time Frame The time frame used to measure the number of fail back retries attempted 2 Enter a name for the backup connection and click Next 3 Click Next to continue through th...

Page 195: ...ings used are not variable bit rate files File playback audio is sent directly to the codec outputs and therefore IGC is not available When you create your MP2 or MP3 files ensure the audio levels mat...

Page 196: ...parameters are breached if the codec is not connected for any reason file playback will commence To stop file playback open the Connections panel in the HTML5 Web GUI click to select the file playbac...

Page 197: ...dio Port 9010 are used by default for the second IP connection Session Port 9002 and Remote Audio Port 9020 are used by default for the third IP connection Routing of inputs to encoders outputs can be...

Page 198: ...available and the transport selected e g IP or ISDN It is possible to save a program at several points throughout the program wizard and use default settings to save configuration time Failover is not...

Page 199: ...r ID and configure the codec to Answer only Then click Next Note The caller ID is used to identify calls Select Advertise On TieLink if configuring answering audio streams that will be used as dialing...

Page 200: ...tocol the Session Port is not configurable and you can manually configure the Remote Audio Port and Local Audio Port Click Next to specify jitter buffer settings or create another answering connection...

Page 201: ...ons 1 Click Next to configure Output Audio Source options and automatically switch between up to 4 backup audio sources to maintain program audio at transmitter sites Output Audio Source options inclu...

Page 202: ...reboot the codec to ensure USB failover will work in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name...

Page 203: ...ieLink if configuring answering audio streams that will be used as dialing destinations in TieLink Traversal Server Contact Lists For more details see Configuring TieLink Settings 2 Enter the name of...

Page 204: ...elect POTS as the connection transport For more details see Configuring POTS Answering 4 Continue through the steps in the wizard to complete configuration in the same way as the first connection was...

Page 205: ...gram configuration please note You cannot edit a program when it is currently loaded in the codec Lock a loaded custom program or multistream program in a codec to ensure it cannot be unloaded by a co...

Page 206: ...nt Notes for Rules The codec has 4 physical CONTROL PORT GPIOs 7 Tieline and WheatNet virtual inputs 1 7 64 Tieline virtual logic outputs and 64 virtual WheatNet logic outputs these allow Tieline Whea...

Page 207: ...r separating groups of inputs and outputs between different studios or stations See Line Hunt Call Answering for more information Important Notes on G3 Profile Settings The G3 profile setting supports...

Page 208: ...hronized out of band data in separate packets using any algorithm Important Note See RS232 Data Configuration for detailed information on RS232 data and see Enabling Relays and RS232 Data for more inf...

Page 209: ...the first IP audio stream The audio for this audio steam will use analog or digital inputs and outputs 1 and 2 for both the dialing and answering codecs If you need to change default port settings on...

Page 210: ...IP streaming Alternatively click Next to configure Auto Reconnect or a failover connection whereby the alternative connection is dialed if the primary connection fails By default primary IP streaming...

Page 211: ...enter a number and select which B channel to use Select the Enable bonded connections check box to configure and bond multiple B channels Next click Save Program to save the program with default algo...

Page 212: ...odec until Disconnect is pressed either on the dialing codec s keypad or in the Web GUI To configure a backup connection 1 Click to select the check box for Create a Failover Connection Adjust the par...

Page 213: ...ing fail back attempts 7 Time Frame The time frame used to measure the number of fail back retries attempted 2 Enter a name for the backup connection and click Next 3 Click Next to continue through th...

Page 214: ...evel of your codec and that peaks average at the correct levels USB backup audio is only sent to the outputs of the local codec to which a USB stick is attached USB file audio is not sent to encoders...

Page 215: ...ure rules options ii Click Next Stream to configure the next audio stream 6 To configure new stream level rules click the drop down arrow and select the preferred option from those available Click the...

Page 216: ...eer program 4 Click Save Program at the end of this process then click Finish to exit the wizard This program will allow outgoing calls to establish 2 or 3 x Stereo Peer to Peer connections and stream...

Page 217: ...figuration please note You cannot edit a program when it is currently loaded in the codec Lock a loaded custom program or multistream program in a codec to ensure it cannot be unloaded by a codec dial...

Page 218: ...the preferred option from those available Click the blue Plus symbol to add a new rule and click the Minus symbol to remove a rule Important Notes for Rules The codec has 4 physical CONTROL PORT GPIOs...

Page 219: ...g of multiple audio streams using transports like ISDN or POTS Use of Dial and Answer Routes is not usually necessary over IP because dedicated ports or Line Hunt mode call answering is employed Howev...

Page 220: ...Notes on G3 Channel Settings This setting is for compatibility with the Dual Mono profile in Tieline Commander G3 and i Mix G3 codecs It is designed to configure routing of the audio stream to a speci...

Page 221: ...to deselect the Automatic check box and change this setting When you select Sessionless as the Session Protocol the Session Port is not configurable and you can manually configure the Remote Audio Por...

Page 222: ...ood that the FEC packets will take an alternate route to the primary stream s packets This means that if primary audio stream packets are not received at the remote codec there is a good chance that F...

Page 223: ...are supported per audio stream when encoding using Tieline Music AAC algorithms MP2 MP3 and Opus TieLink only supports one SmartStream PLUS redundant connection for each audio stream TieLink also does...

Page 224: ...ule will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing settings f...

Page 225: ...nection The user manually attempts to connect to the primary connection The explanations within the following table can be used to assist with failover connection configuration Screen Display Descript...

Page 226: ...een up to 4 backup audio sources to maintain program audio at transmitter sites Output Audio Source options include Connection Decoded connection audio sent from a remote codec Note this must be selec...

Page 227: ...e codec to ensure USB failover will work in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all the f...

Page 228: ...hrough the steps in the wizard to complete configuration of the second stereo audio stream in the same way as the first audio stream was configured Then configure the two mono audio streams in the sam...

Page 229: ...Stereo 4 x Mono Peer to Peer Programs Important Notes Before you start program configuration please note You cannot edit a program when it is currently loaded in the codec Lock a loaded custom progra...

Page 230: ...settings of the template program and you can adjust these settings as required by continuing through the program wizard 3 To configure new program level rules click the drop down arrow and select the...

Page 231: ...l routes can be used over IP when a single stream on an answering codec answers using POTS and or ISDN connections as well as IP This effectively creates an answering group using different transports...

Page 232: ...e answering codec will always route incoming calls to codec Channel 2 right output 5 This audio stream connection in the wizard will configure the codec to connect the first audio stream Enter the nam...

Page 233: ...to specify individual algorithm jitter buffer and FEC settings and configure a backup connection or SmartStream PLUS for this audio stream recommended Note Session Port 9002 and Remote Audio Port 9000...

Page 234: ...alternate route will be received and replace them When a FEC percentage lower than 100 is configured FEC packets are automatically delayed based on the ratio of primary packets to FEC packets sent at...

Page 235: ...are supported per audio stream when encoding using Tieline Music AAC algorithms MP2 MP3 and Opus TieLink only supports one SmartStream PLUS redundant connection for each audio stream TieLink also does...

Page 236: ...ule will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing settings f...

Page 237: ...tempts to connect to the primary connection The explanations within the following table can be used to assist with failover connection configuration Screen Display Description 1 Threshold The percenta...

Page 238: ...rces to maintain program audio at transmitter sites Output Audio Source options include Connection Decoded connection audio sent from a remote codec Note this must be selected as one of the configured...

Page 239: ...e codec to ensure USB failover will work in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all the f...

Page 240: ...the steps in the wizard and complete configuration of the second audio stream first mono audio stream in the same way as the first audio stream was configured Configure the remaining mono audio stream...

Page 241: ...ating these options Configuring 6 x Mono Peer to Peer Programs Important Notes Before you start program configuration please note You cannot edit a program when it is currently loaded in the codec Loc...

Page 242: ...am wizard 3 To configure new program level rules click the drop down arrow and select the preferred option from those available Click the blue Plus symbol to add a new rule and click the Minus symbol...

Page 243: ...c Select a Dial Route or Answer Route to configure deterministic routing of multiple audio streams using transports like ISDN or POTS Use of Dial and Answer Routes is not usually necessary over IP bec...

Page 244: ...Notes on G3 Channel Settings This setting is for compatibility with the Dual Mono profile in Tieline Commander G3 and i Mix G3 codecs It is designed to configure routing of the audio stream to a speci...

Page 245: ...ic check box and change this setting When you select Sessionless as the Session Protocol the Session Port is not configurable and you can manually configure the Remote Audio Port and Local Audio Port...

Page 246: ...ood that the FEC packets will take an alternate route to the primary stream s packets This means that if primary audio stream packets are not received at the remote codec there is a good chance that F...

Page 247: ...are supported per audio stream when encoding using Tieline Music AAC algorithms MP2 MP3 and Opus TieLink only supports one SmartStream PLUS redundant connection for each audio stream TieLink also does...

Page 248: ...ule will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing settings f...

Page 249: ...tempts to connect to the primary connection The explanations within the following table can be used to assist with failover connection configuration Screen Display Description 1 Threshold The percenta...

Page 250: ...es to maintain program audio at transmitter sites Output Audio Source options include Connection Decoded connection audio sent from a remote codec Note this must be selected as one of the configured s...

Page 251: ...e codec to ensure USB failover will work in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all the f...

Page 252: ...inue through the steps in the wizard to complete configuration of the second mono audio stream in the same way as the first audio stream was configured Configure the remaining mono audio streams in th...

Page 253: ...ll and mix the two incoming audio channels into a single audio channel to allow a mono peer to peer connection Routing 6 Incoming Mono Audio Streams to Specific Codec Outputs Important Notes Before yo...

Page 254: ...and click the Minus symbol to remove a rule Important Notes for Rules The codec has 4 physical CONTROL PORT GPIOs 7 Tieline and WheatNet virtual inputs 1 7 64 Tieline virtual logic outputs and 64 virt...

Page 255: ...dio streams using transports like ISDN or POTS Use of Dial and Answer Routes is not usually necessary over IP because dedicated ports or Line Hunt mode call answering is employed However dial routes c...

Page 256: ...onfigure Auto Jitter Adapt and the preferred auto jitter setting using the drop down arrow for Buffer priority It is also possible to configure the Minimum depth and Maximum depth of jitter over the c...

Page 257: ...om a specified URL USB File Playback Audio file playback from a USB stick 2 Click the blue Plus symbol to add a backup Output Audio Source or click the Minus symbol to remove an Output Audio Source 3...

Page 258: ...ylist and link to this if you want them to play out sequentially Please note that M3U is the playlist file format supported by the codec File playback will occur automatically if the silence threshold...

Page 259: ...t selected then click Next Local Audio Port 9010 is used by default for a second IP connection Click to configure Auto Jitter Adapt and the preferred auto jitter setting using the drop down arrow for...

Page 260: ...stream s settings 5 Continue through the program wizard and configure all 6 connections then click Save Program to save program settings and click Finish to exit the wizard Important Note The default...

Page 261: ...pports multiple stream programs and the Auto default reference level is selected the first codec to connect will configure the reference level used for all subsequent connections I e If a G3 codec con...

Page 262: ...f required Select Multi unicast 2x Multi unicast 3 x Multi unicast or 6 x Mono Multi unicast or if you want to use an existing program as a template select this option Then click Next Note In this exa...

Page 263: ...oute to configure deterministic routing of multiple audio streams using transports like ISDN or POTS Use of Dial and Answer Routes is not usually necessary over IP because dedicated ports or Line Hunt...

Page 264: ...t output 5 This audio stream connection in the wizard will allow the codec to dial Enter the name of the connection in the text box then click Next 6 Configure the transport settings for the connectio...

Page 265: ...setting Click Next Stream to configure the first audio stream with default algorithm jitter and FEC settings which are physically entered in the codec Alternatively click Next to specify individual a...

Page 266: ...re 9 Select the Create another dialing connection check box to configure another dialing connection for this audio stream then click Next 10 Name the connection and then click Next 11 Enter destinatio...

Page 267: ...Connection Decoded connection audio sent from a remote codec Note this must be selected as one of the configured sources Input Input audio looped to the physical codec outputs HTTP Icecast client mode...

Page 268: ...e codec to ensure USB failover will work in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all the f...

Page 269: ...rrently configured settings 4 Click Save Program to save the program settings then click Finish Important Notes Configure new audio streams and connections as required for 3 x Multi unicast or 6 x Mul...

Page 270: ...e multicast group is significant in size As a result only small sections of the internet are multicast enabled and many internet service providers ISPs block multicast traffic over wide area networks...

Page 271: ...he program wizard and use default settings to save configuration time To learn more about programs see the section titled About Program Dialing Always dial the multicast server codec connection first...

Page 272: ...heatNet IP network See Enabling Relays RS232 Data for more info Virtual inputs 5 7 can be activated by pressing the F1 button and KEYPAD buttons 1 3 A non WheatNet IP Tieline codec can be configured t...

Page 273: ...Please consult your network administrator if you are unsure about how to configure this setting Use firmware higher than 2 8 xx in the Bridge IT Genie and Merlin families of codecs to enable auxiliar...

Page 274: ...eam packets are not received at the remote codec there is a good chance that FEC packets taking an alternate route will be received and replace them When a FEC percentage lower than 100 is configured...

Page 275: ...ng on the server codec because it never receives audio packets 14 Configure multicast server and multicast client programs and load all codecs with the appropriate program Dial the multicast server pr...

Page 276: ...splay LQ readings The default UDP audio port setting is 9000 for the first multicast 9010 for the second multicast and 9020 for the third multicast The client and server port settings must match to re...

Page 277: ...ec can be configured to trigger a WheatNet LIO in a Tieline WheatNet IP codec Tieline WheatNet IP codecs require Wheatstone Razor firmware version 1 4 22 or later to support WheatNet LIOs In addition...

Page 278: ...the drop down arrows on the right hand side of each text box to select the Encoding Sample rate Bit rate or Sample size options Click Next to continue 9 Click to configure Auto Jitter Adapt and the pr...

Page 279: ...lick Save Program to save the program Configuring Output Audio Source Options 1 Click Next to configure Output Audio Source options and automatically switch between up to 4 backup audio sources to mai...

Page 280: ...erage at the correct levels USB backup audio is only sent to the outputs of the local codec to which a USB stick is attached USB file audio is not sent to encoders and cannot be transmitted via an aud...

Page 281: ...gure audio streams for 2 x Multicast Client or 3 x Multicast Client or 6 x Mono Multicast Client programs as required then click Save Program 3 Click Finish to exit the wizard 4 Configure multicast se...

Page 282: ...UI Important Notes The codec supports dialing over SIP using a registered SIP server account or peer to peer using one of the two SIP interfaces SIP1 and SIP 2 SIP dialing is only supported over point...

Page 283: ...IP address in the Public IP text box if you want to dial over SIP from behind a firewall Then configure port forwarding to route traffic to the codec s local IP address behind your firewall Note Do n...

Page 284: ...r Registar port Outbound Proxy Proxy port Password Registration Timeout this shouldn t need to be adjusted from the default setting Important Notes In most situations it is best to configure a SIP acc...

Page 285: ...cted e g SIP1 or SIP2 The SIP interface contains settings related to ports and the selected Via interface e g ETH1 or ETH2 See Configuring SIP Interfaces for more details 4 Click the Enable check box...

Page 286: ...a new SIP connection Important Notes Some ISPs may block SIP traffic over UDP port 5060 Troubleshooting SIP Registration If a SIP account is not registering successfully please check the following 1...

Page 287: ...be established if there is no match on either Blacklist Important Note To only allow a predefined list of codecs to connect add them to the URI Whitelist and add a wildcard asterisk to the URI Blackli...

Page 288: ...not available with SIP and SmartStream PLUS redundant streaming is not available with SIP or sessionless IP To learn more about programs see the section titled About Program Dialing Lock a loaded cus...

Page 289: ...nfigured to trigger a WheatNet LIO in a Tieline WheatNet IP codec Tieline WheatNet IP codecs require Wheatstone Razor firmware version 1 4 22 or later to support WheatNet LIOs In addition the WheatNet...

Page 290: ...t port 1 Enter the name of a registered SIP account if you are using a SIP server to establish a connection If you wish to dial from one of the codec s registered accounts then enter the account name...

Page 291: ...Address field when dialing so it s not necessary to add this Enter the IP address or SIP URI then a full colon and the session port number to change the session port from the default setting 5060 8 C...

Page 292: ...gs on the remote codec to ensure settings are correct Recommended jitter buffer limits are as follows 1 000ms for PCM and G 711 G 722 and aptX Enhanced encoding 2 500ms for AAC ELD AAC LD 5 000 for al...

Page 293: ...Next to configure Output Audio Source options Configuring Output Audio Source Options 1 Click Next to configure Output Audio Source options and automatically switch between up to 4 backup audio source...

Page 294: ...r codec and that peaks average at the correct levels USB backup audio is only sent to the outputs of the local codec to which a USB stick is attached USB file audio is not sent to encoders and cannot...

Page 295: ...down arrow and select the preferred option from those available Click the blue Plus symbol to add a new rule and click the Minus symbol to remove a rule Important Note Program level rules intended to...

Page 296: ...ferent type of program For example if a multistream program is not locked it will be unloaded by a mono or stereo call Ensure the appropriate TCP and UDP audio ports are open in your firewall to allow...

Page 297: ...ot displayed in Answer only audio streams Program level rules intended to activate dialing are not valid in Answer only programs or audio streams For more details about rules see Creating Rules 4 Ente...

Page 298: ...ve the program with default algorithm and jitter settings Alternatively click Next to confirm and specify algorithm and jitter settings for this connection and configure backup audio settings recommen...

Page 299: ...and enter the Jitter Depth which must be between 12ms and 5000ms depending on the algorithm you select RFC compliant FEC can also be configured if required and the percentage is configurable 10 Click...

Page 300: ...to configure the Session Protocol as SIP for the answering connection to receive a SIP call 14 Click Next to configure the jitter and FEC settings for the answering connection 15 After configuring al...

Page 301: ...s must be selected as one of the configured sources Input Input audio looped to the physical codec outputs HTTP Icecast client mode to allow media server streaming from a specified URL USB File Playba...

Page 302: ...odec to ensure USB failover will work reliably in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all...

Page 303: ...ple SIP Peer to Peer Programs Please note that caller ID dial routes TieLink and G3 Profile and G3 Channel information can not be used for SIP connections because Tieline session data is replaced by S...

Page 304: ...e stream answering program e g 2 x Mono Peer to Peer and configure an answer route in each audio stream matching the routes used for each SIP account you have registered to the codec In this way when...

Page 305: ...ow multiple SIP audio streams to connect See Installing the Codec at the Studio for more information Failover is not available with SIP and SmartStream PLUS redundant streaming is not available with S...

Page 306: ...cked in the codec Unload a Program 1 To unload a loaded program click Change Program 2 Click Unload Connecting a Program To connect audio streams and connections within an existing program there are t...

Page 307: ...udio streams and connections within an existing program there are three options 1 Click the Disconnect button to disconnect all audio streams and connections configured in a program 2 Click the audio...

Page 308: ...s 1 Click the Edit symbol adjacent to a connection 2 Adjust dialing and connection settings and then click Save to change edited settings in the program Note The IP address can be changed or a TieLink...

Page 309: ...lbox Web GUI and click Audio in the Menu Bar then click Stream Monitor to display the Stream Monitor panel 2 Click Select Different Stream and then click to highlight a new stream to monitor Next clic...

Page 310: ...anel Create a New Speed Dial To configure speed dialing 1 Open the HTML5 Toolbox Web GUI and click Connect in the Menu Bar then click Speed Dial to open the Speed Dial panel 2 Click Edit 3 Click New t...

Page 311: ...and press the button 20 30 Delete a Program 1 Open the HTML5 Toolbox Web GUI and click Connect in the Menu Bar then click Program Manager to open the Program Manager panel 2 Click to select the check...

Page 312: ...sible in the menu e g a saved stereo matrix is not visible when a mono program is loaded Custom matrices can be created saved and then backed up with program and scheduler data This allows them to be...

Page 313: ...urrent matrix Using the Matrix Editor Routing can be adjusted very simply in the Matrix Editor To edit default matrix settings click a crosspoint to select or deselect it Note Changes not yet saved as...

Page 314: ...l be loaded If you make runtime matrix edits to a loaded mono program then load a stereo program and subsequently reload the original mono program the runtime matrix edits are recalled Headphone Monit...

Page 315: ...stribution WNET Manual v3 2 To rename a custom mix click to select a saved mix and then click Rename Edit the name and click Save 3 To delete a custom mix click to select a custom mix and then click D...

Page 316: ...select and renegotiate a new bit rate Important Notes Renegotiation will result in a temporary loss of audio It is not possible to renegotiate the connection bit rate of a SIP connection 20 33 Reset...

Page 317: ...uding Programs containing a variety of connection settings and scheduler configuration settings All system settings that have been adjusted to change the factory default codec settings current runtime...

Page 318: ...toring Configuration File Settings 1 Open the HTML5 Toolbox Web GUI and click Settings at the top of the screen then click Reset Backup to display the Reset Backup panel 2 Click Restore 3 Click to sel...

Page 319: ...used Damage to the codec may occur if this feature is used without fully understanding how it will affect the codec XML Config is a highly advanced feature which should only be performed by suitably...

Page 320: ...hen select Program Manager to launch the Program Manager panel 2 Click to select the check box for the program or programs you wish to export 3 Select Export Selected Programs in the bottom left corne...

Page 321: ...nerally programs will be up or down mixed by the answering codec to match the loaded program type In some situations incompatible program types will be rejected 1 Open the HTML5 Toolbox Web GUI and cl...

Page 322: ...and G 711 a law in most other regions of the world e g Europe Australasia when the G 711 algorithm is used for IP SIP or ISDN connections To configure the Country setting 1 Open the HTML5 Toolbox Web...

Page 323: ...ice s fully qualified domain name Codec Location A user specified alphanumeric string which may be used by third party SNMP software to identify a device Device location corresponds to the iso org dod...

Page 324: ...IB files can be downloaded from the codec using the following link in a PC web browser connected to the same network as your codec http YOUR_CODEC_ADDRESS mibs tieline mibs zip Save the zip file to yo...

Page 325: ...then send the zip file to Tieline support at support tieline com Download Event Logs Event logs can be downloaded from the codec and viewed in your browser 1 Open the HTML5 Toolbox Web GUI and click...

Page 326: ...r History View previously scheduled events Important Notes A program attempts to dial and connect at the scheduled event start time Allow enough dial time when scheduling events Allow sufficient time...

Page 327: ...curring event Edit the current event you have selected or Edit all events in the series 3 Select the preferred option and edit settings in the Event then click Save to store all changes Click Delete t...

Page 328: ...he Scheduler History panel Press the Purge Scheduler History button to delete all events listed Other Scheduler Options Click the Options symbol in the top right hand corner of the panel to reveal a d...

Page 329: ...nfigure and monitor a range of alarms Configure and Enable Alarms 1 Open the HTML5 Toolbox Web GUI and click Alarms then select Configure alarms to open the panel 2 Click to select an alarm from the l...

Page 330: ...ock signal is lost not available in WheatNet IP capable codecs AES Input Lost Audio Raises an alarm if the AES input signal is lost not available in WheatNet IP capable codecs Program Failure Audio An...

Page 331: ...ngs for each Alarm Severity level Enter SNMP Trap IP Addresses as required at the bottom of the panel 4 Click Save to store the new settings Important Note Simple Network Management Protocol SNMP is a...

Page 332: ...Configure the dBFS threshold and timeout duration in seconds and ensure the input Enabled check boxes are selected An alarm will be raised when these thresholds are breached 4 Click Save to store the...

Page 333: ...eases if a connection is lost Acknowledging Alarms To acknowledge an alarm in the Current Alarms panel 1 Click to select the alarm in the Current Alarms panel 2 Click Acknowledge selected alarm After...

Page 334: ...breached To recover from this alarm state the codec must detect input audio higher than the failure threshold When audio at this level is detected the codec monitors input audio to ensure it doesn t...

Page 335: ...S232 data and activate rules employing relay reflection over a connection This will allow the codec to connect to external devices and send RS232 compatible data via the serial port on the rear panel...

Page 336: ...on codec behaviors at the program level e g Connect and disconnect program A when an input is toggled set a custom mix when a relay is activated or synchronize a local input to a remote relay 3 Stream...

Page 337: ...virtual WheatNet logic outputs these allow Tieline WheatNet IP enabled codecs to activate functions across a WheatNet IP network See Enabling Relays RS232 Data for more info Virtual inputs 5 7 can be...

Page 338: ...tream connections Configuring Rules with the Rules Panel Use the Rules panel to configure codec level rules related to programs and or hardware and software I O states 1 Open the Toolbox HTML5 Web GUI...

Page 339: ...nd click Create Rule to save the settings Rule 2 Use a Local Input to Connect Disconnect a Program This rule is used to connect and disconnect a selected program when a control port or virtual input i...

Page 340: ...to select the local input used to control a remote output 3 Check the Rule summary and click Create Rule to save the settings Rule 4 Use a Local Input to Toggle a Local Output Use this rule allow a lo...

Page 341: ...put 2 Click the drop down Program arrow to select the program which will affect the relay toggle function or use the default setting whereby any program connecting will toggle the relay output 3 Click...

Page 342: ...B15 CONTROL PORT IN OUT connector To monitor status 1 Open the Toolbox HTML5 Web GUI and click Control in the Menu Bar then click Control Port I O to display this panel 2 Click on an output to change...

Page 343: ...hours and update the time in the codec It is also possible to manually synchronize the time Note The codec will not ping a server while connected To manually synchronize time settings in the codec 1...

Page 344: ...ailable 1 Browse Firmware Click to navigate to the Tieline website and download the latest firmware for the codec 2 Update from a Selected file Click to navigate to a firmware file saved on a computer...

Page 345: ...d locally click Update from a selected file in the Firmware panel 4 Select the bin file you are using to perform the upgrade and click Open to start the upgrade IMPORTANT The codec will reboot automat...

Page 346: ...the front panel VLAN interfaces have features similar to physical Ethernet interfaces However your network administrator will need to configure VLAN support throughout your network for VLANs to be sup...

Page 347: ...dress then press the button 8 Navigate to IPv4 Subnet and enter the Subnet Mask then press the button 9 Navigate to IPv4 Gateway and enter the Gateway details then press the button 10 Press the Return...

Page 348: ...the button 4 Select Config and press the button 5 Use the down navigation button to scroll to DNS 6 Press the button to toggle between Auto and Manual 7 Enter DNS Address and Domain details as require...

Page 349: ...g and press the button 5 Select Usage and press the button 6 Select the mode of operation for this VLAN e g Control Streaming Streaming only Control Only and press the button 7 Use the down navigation...

Page 350: ...they take effect In the Hostname only enter the characters a z A Z 0 9 and and the first or last character cannot be a hyphen dash 21 3 IP Via Setting When dialing over IP you can select the preferre...

Page 351: ...ual primary interface used at each location can vary for each codec For one codec it may be an Ethernet port and for another it may be a Wi Fi interface This allows you to configure site specific sett...

Page 352: ...there is no issue rebooting after an intermittent loss of power Enabling Wi Fi To enable Wi Fi 1 Press the SETTINGS button 2 Use the navigation buttons to select Network and press the button 3 Naviga...

Page 353: ...k password Press the Enter button on the LCD SCREEN to complete password configuration 4 The password is now entered Navigate up to Save Connect to Wi Fi Network and press the button to connect to the...

Page 354: ...ilable in the codec menu via Settings WebGUI and in the Options panel in Toolbox Locally Defined Codecs over a private network do not need to be enabled for CCC operation Only codecs that require inte...

Page 355: ...bandwidth Redundancy in case one IP connection is lost How does Fuse IP work Fuse IP is another Via interface you can use to dial similar to selecting a LAN port or Wi Fi Fuse IP requires one codec to...

Page 356: ...of the menu after configuration and select Done then press the button 5 Leave the default Fuse IP Port as 8999 in most situations unless this port is already in use e g you have multiple codecs behind...

Page 357: ...the Fuse IP tunnel off Adjust the setting and press the button to store the new setting Note Inactivity Timeout can be configured from 0 to 1440 minutes Enter 0 to disable the timeout 7 Navigate to Se...

Page 358: ...newly created tunnel as soon as Fuse IP is enabled even if a connection has not been configured and dialed Depending on the number of interfaces being used codecs may transmit and receive up to 24MB o...

Page 359: ...dwidth than 64kbps is available consider using HE AAC Tieline Music or Tieline MusicPLUS AAC HE Codecs include both HE AAC v 1 and HE AAC v 2 which are optimized for low bit rate connections Selection...

Page 360: ...ding Bit rate Required B Channels Required aptX Enhanced Mono 16 bit 32 kHz 128 kbps 2 aptX Enhanced Mono 16 bit 48 kHz 192 kbps 3 aptX Enhanced Mono 24 bit 32 kHz 192 kbps 3 aptX Enhanced Stereo 16 b...

Page 361: ...on for live applications that integrate remotes into a broadcast The algorithm you select to connect with will also depend upon The codecs to which you are connecting Tieline versus non Tieline Whethe...

Page 362: ...reo over 1 x 64kbps ISDN B Channel Tieline Music PLUS Up to 22kHz 20ms 48 kbps minimum Optimized for 64kbps per audio channel 16kbps Very high quality voice and music Very low delay at low to moderate...

Page 363: ...ereo 7 4kbps High quality voice and music Low bit rates High delay Used for DAB radio streaming Ideal for low bit rate remotes Use w hen bidirectional communication betw een announcers is not required...

Page 364: ...at extremely low bit rates Opus Mono and Opus Stereo are perfect for high fidelity remotes STLs and audio distribution at higher bit rates TxTran RxTran NOT FOR BROADCAST USE NOT FOR BROADCAST USE Al...

Page 365: ...365 Tieline Research Pty Ltd 2020 Genie Distribution WNET Manual v3 IP Connection Bit rates Supported...

Page 366: ...the continuity of audio streams by smoothing out packet arrival times during periods of network congestion Data packets travel independently and arrival times can vary greatly depending on network con...

Page 367: ...is the most popular setting used by most broadcasters as it achieves an excellent balance that minimizes latency for bidirectional communications as well as minimizing packet loss over most wired and...

Page 368: ...jitter settings within the auto jitter buffer s minimum and maximum jitter limitations The default setting of 60 to 1000ms is a good starting point for most networks It may be necessary to increase t...

Page 369: ...check occurs 3 Stage 3 a3 If the compatibility check is successful this is the analysis hold off period During a minute the jitter buffer is held at a safe fixed value of 500ms while enough history is...

Page 370: ...mmendation Private LAN 60 milliseconds Local 100 200 milliseconds National 100 300 milliseconds International 100 400 milliseconds Wireless Network 250 750 milliseconds Satellite IP 500 999 millisecon...

Page 371: ...1 ratio is sent from the codec Twice the connection bit rate is required to operate the codec using the 100 setting E g if your connection is 14 400Kbps you will require an additional 14 400 Kbps of b...

Page 372: ...Select the FEC Delay used by the codec and press Important Notes The FEC Delay configured should take into account the packet arrival jitter buffer strategy at the remote codec For example if the maxi...

Page 373: ...There is a trade off between the quality and the reliability of an IP connection particularly when FEC is activated on your codecs However it is possible in certain situations to configure different F...

Page 374: ...enable out of band RS232 data and activate rules employing relay reflection over a connection This will allow the codec to connect to external devices and send RS232 compatible data via the serial por...

Page 375: ...dec 1 Press the SETTINGS button 2 Navigate to System and press 3 Select RS232 Config and press 4 Use the navigation buttons to select the correct baud rate 5 Select Enable for flow control and press t...

Page 376: ...rt settings in Tieline codecs for both TCP and UDP connections are outlined in the Installing the Codec at the Studio section of the manual This section also contains useful information for configurin...

Page 377: ...eturn audio port port used by the local codec to receive audio from the remote codec It is also possible to configure the remote and local audio ports for a codec using Tieline session data to establi...

Page 378: ...changing this setting By default the codec is programmed for Assured Forwarding and more details about DSCP are available on Wikipedia at http en wikipedia org wiki Dscp Configuring QoS 1 Press the SE...

Page 379: ...OTS Tieline and press the button 2 Press the down navigation button to select Setup and press 3 Navigate down to G3 Profile and press 4 Select the preferred compatibility mode and press ISDN G3 Profil...

Page 380: ...fault value of 1 is used to ensure packets are sent through a single LAN router and not over multiple router hops and networks This setting is only used in Multicast Server mode 1 Press the HOME butto...

Page 381: ...history 5 Delete Programs Call History Deletes custom programs and recent calls in the codec speed dial contacts are retained 6 Reboot Codec Select to restart the codec 7 Reset Codec Log Deletes code...

Page 382: ...stick must be used Creating a USB Backup File 1 Press the SETTINGS button 2 Use the navigation buttons to select Reset Backup and press the button 3 Attach a single partition FAT 32 formatted USB stic...

Page 383: ...alog appears when it is safe to remove the USB stick from the codec Restoring Data from a USB Backup File 1 Press the SETTINGS button 2 Use the navigation buttons to select Reset Backup and press the...

Page 384: ...emove the USB stick from the codec 21 20 Configuring SNMP Settings The codec supports Simple Network Management Protocol SNMP for managing devices on IP networks To configure SNMP settings 1 Press the...

Page 385: ...navigation buttons to select System and press the button 3 Navigate to Brightness and press the button to enable and disable this function 4 Use the left and right arrow buttons to adjust the LCD SCRE...

Page 386: ...press the button 3 Navigate to Use NTP and press the button to enable or disable this feature 4 Navigate to NTP Synchronize Now and press the button to synchronize the codec time with the designated N...

Page 387: ...after the USB stick has been detected then press the button 6 After the upgrade is complete remove the USB stick and press the button to reboot the codec Important Note We recommend clearing your bro...

Page 388: ...e and Intermediate Certificate if required are loaded onto a USB stick and then attach it to the front panel USB PORT Note A single partition FAT32 formatted USB stick must be used 6 Select Private Ke...

Page 389: ...installed correctly 12 The SSL menu also confirms the files are successfully installed 13 To access a codec via the HTML5 Toolbox Web GUI in a browser after installing SSL security certificates ensure...

Page 390: ...ype https before the codec IP address and can t open the Toolbox web GUI first uninstall the certificates and then reinstall them Also double check you are installing the correct certificates If you c...

Page 391: ...on Some TieLink settings can be adjusted in the codec using the codec front panel 1 Press the SETTINGS button 2 Navigate to TieLink and press the button 3 Connectivity to the TieLink Traversal Server...

Page 392: ...al redundant PSUs and backup temperature alarm features to assist in maintaining reliable operations The fan has been carefully chosen for long life operation and should not be replaced by a cheaper e...

Page 393: ...he LAN or Ethernet port will illuminate and the orange LED will flash steadily if you are connected to an active LAN connection The Genie and Merlin families of IP codecs support two simultaneous Ethe...

Page 394: ...ple diagram which follows Ensure the port IP address Subnet Mask and Gateway settings in your codecs match those configured in your router Port Forwarding to 3 Studio Codecs Sharing a Public Static IP...

Page 395: ...54 SIP Audio 5004 TLS SSL 443 TLS SSL 443 Audio Port Stream 5 9040 TLS SSL 443 Fuse IP 8999 Audio Port Stream 6 9050 SIP Session 5060 SIP Audio 5004 5054 Fuse IP 8999 Configuring a Static Public or Pr...

Page 396: ...remote codec over the internet Always dial from the field codec to the studio codec over the internet unless the remote codec is assigned a public static IP address and you know this address If you di...

Page 397: ...e principle is the same at the remote codec for diagnosing blocked ports If the remote codec Return LQ reading is 01 then incoming audio from the studio codec is being blocked by a firewall at either...

Page 398: ...h of these connect successfully then the outbound TCP path for session data is OK and the inbound UDP audio path is OK 3 Dial to site 1 from a codec you know is configured correctly 4 Dial to site 2 f...

Page 399: ...static address which is programmed into a device to allow it to connect to a LAN Often a security measure to only allow access to devices approved by a network administrator Obtaining Public IP Addres...

Page 400: ...ort forwarding allows a single device such as a broadband router to act as an agent between the public internet and a local private LAN STUN assists devices behind a NAT firewall or router with packet...

Page 401: ...n Service Level Agreements SLA will often provide better support and response times in the event of a connection failure Domestic plans are often speed limited or shaped when usage exceeds a predefine...

Page 402: ...pecial events where thousands of people have mobile phones This can result in poor quality connections and audio drop outs if cell phone base stations are overloaded IP Connection Checklist Complete t...

Page 403: ...the Enter key on your keyboard v The round trip time of the packets is displayed as well as any packet loss 2 Long test sends packets continuously until stopped i Point to the start menu on your PC an...

Page 404: ...ould hopefully resolve the issue On Demand ISDN Services If Sync appears for approximately 60 seconds when you connect an ISDN line to the codec and then disappears or if Sync does not appear and you...

Page 405: ...nels and codec outputs or not Step 1 Configure the Answer Route for the two ISDN Audio Stream answering connections in the codec program Setup two ISDN audio stream answering connections in your progr...

Page 406: ...via Settings Answering ISDN Answer Configs or via the Web GUI using the Settings panel Modules Step 3 Configuring the module to answer calls from a specific non Tieline codec consistently If a Direct...

Page 407: ...e base stations Unused parallel phone sockets Fax machines Computer modems Burglar alarm systems Extension bells Call waiting Call Waiting Call waiting tones may cause the codec to malfunction Most ph...

Page 408: ...e installed services are separated but the redundant cabling may remain connected across the line causing problems with the operation of your codec Leakage Problems on the Line A good line should have...

Page 409: ...ant les appareils num riques de classe a prescrites dans le R glement sur le brouillage radioelectrique du minist re des Communications du Canada 22 10 FCC Compliance Statements FCC Part 15 Compliance...

Page 410: ...temporary discontinuance of the service may be required If advance notice is not practical the company will notify the customer as soon as possible Also you will be advised of your right to file a co...

Page 411: ...ribution WNET Manual v3 22 11 Declaration of Conformity Please note Technical documentation required by the conformity assessment procedure is kept at the head office of Tieline Research Pty Ltd 4 Ben...

Page 412: ...Comrex Vector Matrix and BlueBox are registered trademarks of Comrex Corporation in the United States and or other countries 8 APT is a registered trademark of Audemat group in the United States and o...

Page 413: ...d THD and Noise Digital 0 000056 Analog Signal To Noise Ratio 98 5dB at 22dBu unweighted Sample Frequencies IP Sample Frequencies 8kHz 16kHz 24kHz 32kHz 44 1kHz 48kHz 96kHz Algorithms IP Tieline Music...

Page 414: ...lay 256 x 64 monochrome LCD Keypad 21 button keypad Navigation 5 button keypad General Size 1U x 19 Rackmount Dimensions 19 x 1 x 13 482mm W x 44mm H x 343mm D including rear connectors Weight 6lb 5 5...

Page 415: ...ese are opto isolated and floating above ground It is important to current limit the source as damage will result where the current exceeds 100mA peak to peak No more than 48 volts peak to peak should...

Page 416: ...male Connector Pins Important Notes It is important that you enable serial port flow control within the codec Flow control regulates the flow of data through the serial port If disabled data will flow...

Page 417: ...ilure 329 PSU failure 329 purge history 332 scheduled event failed 329 severity levels 329 silence detection parameters 329 SNMP trap configuration 329 temperature 329 types of alarms 329 Algorithm fa...

Page 418: ...connect POTS 78 speed dialing 83 Connection IP link quality 73 IP statistics 73 Connection bit rate HTML5 316 Connections AC power 15 analog 15 Auxiliary input 15 Ethernet 15 headphone output 15 opto...

Page 419: ...settings Web GUI configuration 137 Firmware automatic notifications 344 upgrades 344 Firmware upgrade clearing browser cache 387 via USB stick 387 Firmware upgrades HTML5 Toolbox 344 Force reboot 317...

Page 420: ...ng contacts 144 I IGC 32 Import programs via HTML5 Toolbox 320 Input Polarity front panel config 354 Inputs adjusting input levels 32 audio metering 32 ganging 32 IGC 32 IGC Auto Level 32 intelligent...

Page 421: ...73 IP send link quality 73 Lock programs 99 Lock programs via HTML5 Toolbox 321 Logs HTML5 Toolbox send logs to Tieline 325 view event logs 325 Loopback audio 386 LQ 73 M Maintenance schedule 392 Man...

Page 422: ...configuration 198 Peer to Peer Mono Stereo backup connections 173 configure SmartStream PLUS 173 connections 173 enable data 173 file playback 173 HTML5 Toolbox configuration 173 Peer to Peer Mono Ste...

Page 423: ...porting 320 monitor multi unicast audio 261 mono audio streams 2 incoming 198 restore via HTML5 Toolbox 317 specify outputs 2 x Mono Peer to Peer 186 Stereo 4 x Mono config 229 Q QoS configuration 378...

Page 424: ...t setting 376 SmartStream 96 SNMP front panel config 384 SNMP HTML5 Toolbox configuring settings 323 downloading MIB files 323 setting descriptions 323 Software upgrades HTML5 Toolbox 344 Specificatio...

Page 425: ...ry panel 107 browser title configuration 107 configure alarms panel 107 connections panel 107 CSRF security 107 current alarms panel 107 date time panel 107 firmware panel 107 Fuse IP panel 107 inputs...

Page 426: ...Genie Distribution WNET Manual v3 426 Tieline Research Pty Ltd 2020 WNET LAN port 15 X XLR in out 15...

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