T A L K S W I T C H C O N F I G U R A T I O N
69
i)
Choose
Options > Call Reminders
. The
Call Reminder Timers
window appears.
ii) Set the
Queue options reminder timer
.
4. If you selected an extension in the first alternative, set up the second alternative.
a) Set the
If busy or not answered after
list to the number of rings to try the first
alternative. Choices range from 1 to 9.
b) Set the action. Choices are:
•
go to voicemail
•
go to local extension
•
go to remote extension
•
go to ring group
•
play announcement
•
go to auto attendant
•
hang up
•
go to VoIP location
c) Select the resource. Depending on the action, resources are voice mailboxes, extensions,
announcements, auto attendants, or VoIP numbers within the TalkSwitch VoIP network.
5. If you selected an extension in the second alternative, set up the third alternative.
a) Set the
If busy or not answered
list to the number of rings to try the second alternative.
Choices range from 1 to 9.
b) Set the action. Choices are:
•
go to voicemail
•
go to auto attendant
•
hang up
•
play announcement
c) Select the resource. Depending on the action, resources are voice mailboxes,
announcements, or auto attendants.
