U S I N G T A L K S W I T C H
210
SWITCHING MODES
Switching modes manually
Use telephone keypad commands at a local extension or at the auto attendant to switch modes.
1. Enter command mode by pressing
#
on an analog extension phone, or
*55#
on an IP phone.
2. Enter the system password, followed by
#
.
3. Enter one of the following commands:
•
30#
to check the current mode.
•
31#
to activate Mode 1.
•
32#
to activate Mode 2.
•
33#
to activate Holiday Mode.
Switching modes automatically
Use the TalkSwitch management software to set up automatic mode switching. See
Scheduling
on page 31.
If you switch modes manually, TalkSwitch will automatically switch modes during the next
scheduled mode change.
USING CALL BRIDGE AND CALL BACK
Working together, call back and call bridge act as your personal long-distance operator. Whether
you are across town or around the world, these two features allow you to place calls from your
office telephone line.
You can make a call to TalkSwitch, access a telephone line connected to TalkSwitch and enter
the number you want to dial. This is especially useful when you are out of the office with your
cell phone and need to make a long-distance call. You can avoid the long-distance cell rates by
making a local call to TalkSwitch and access your office savings plan through call bridge.
Using call bridge
1. Dial into a telephone line.
2. When the auto attendant answers, select a hunt group (
9
,
81
–
88
or
Same Line Connect
80
).
3. Enter your account password. If you are using
Same Line Connect
and your line supports the
3-way calling/conference service, you are prompted to enter the phone number.
4. When you have completed your call, do one of the following:
a) Make another call by pressing
##
.
Ensure the TalkSwitch management software is closed during automatic mode switching, or if
an administrator is switching modes remotely. In these cases, the mode cannot switch while
the TalkSwitch management software is open.
Note that the mode can switch while the TalkSwitch management software is open, if you are
switching modes using the software.
