T A L K S W I T C H C O N F I G U R A T I O N
162
PROMPTED CALL BACK
Prompted call back lets a travelling user gain access to the TalkSwitch system. This minimizes
long-distance and hotel telephone costs. You can set up one prompted call back account for
the system.
The
Prompted Call Back
page allows you to set up prompted call back for the TalkSwitch
system, including the name, call back number, announced message, password, dialing prefix,
and hunt groups.
1. Select the
Prompted Call Back
page.
Using prompted call back
1. Call the TalkSwitch system, and let the auto attendant answer.
2. Dial
61
, and then hang up. The system will dial the call back number.
3. Press
#
to accept the call back.
4. Enter the prompted call back pa
#
to enter the system menu. From the system menu
you can:
•
Dial an extension. After you complete the call, you will be disconnected.
•
Check your voicemail by dialing
**
+ extension. After you check your voicemail, press
*
to return to the system menu.
•
Call an outside number by dialing
9
or
81
–
88
+ phone number. To complete the call,
press
#*
to return to the system menu. You can also press
##
to call another outside
number using the same hunt group.
•
Configure the system by dialing
#
,
entering the system pa
#
, and then entering
the command.
You must ensure an auto attendant will answer. In order to trigger prompted call back, the
user must call the system, wait for the auto attendant to answer, dial
61
, and then hang up.
