V O I P I N F O R M A T I O N
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Configuring the router manually
If you cannot access the router configuration through the
IP Configuration
page, configure the
router manually.
1. Open the router configuration and navigate to the screen used to set up port forwarding.
See your router documentation.
2. Map port 5060 (Type: UDP) to the TalkSwitch unit acting as local proxy. Port 5060 is the
default port for forwarding SIP signaling data to the TalkSwitch system.
If required, you can map a different port. In this case, enter the port in the
SIP signalling
port
box of the
VoIP Settings
window.
3. Map the following ports (Type: UDP) to the TalkSwitch units. These RTP ports forward voice
traffic to the TalkSwitch system by default.
If required, you can map different ports. In this case enter the first port in the
Starting RTP
port
box of the
VoIP Settings
window.
4. If you are setting up external IP extensions, map port 69 (Type: UDP) to the TalkSwitch unit
acting as local proxy. Port 69 allows the TalkSwitch system to configure external
IP extensions.
5. If you are setting up TalkSwitch IP phones as external IP extensions, map port 8484 (Type:
TCP) to the TalkSwitch unit acting as local proxy. Port 8484 allows the TalkSwitch system to
configure TalkSwitch IP phones as external IP extensions.
6. Map port 9393 (Type: TCP) to the TalkSwitch unit acting as local proxy. Port 9393 allows
remote configuration of the TalkSwitch system.
7. If available, enable Quality of Service (QoS) to give voice traffic priority over data.
8. Save the configuration to the router.
EXTERNAL IP EXTENSIONS
An external IP extension is an IP phone located outside the office. It is configured as a local
extension of a TalkSwitch system, but connects to the system over the Internet or private data
network. A user can receive or place a call with their external IP extension through the
TalkSwitch unit to the standard telephone network, or to a VoIP network. An external IP
extension requires at least one VoIP-enabled TalkSwitch unit at the office.
VoIP Lines/Unit Unit 1
Unit 2
Unit 3
Unit 4
4
6000–6006
6010–6016
6020–6026
6030–6036
8
6100–6114
6200–6214
6300–6314
6400–6414
Warning:
Using an external IP extension to call an emergency service number will not send
the correct address to the emergency operator. We strongly recommend that you apply a
warning label to any external IP extension stating:
If an emergency call is made from this phone, you must provide your address to the
emergency operator.
