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Date Code 20010625
Testing, Troubleshooting, and Commissioning
13-17
SEL-311L Instruction Manual
Cannot See Characters on Relay LCD Screen
1. Relay is deenergized. Check to see if the ALARM contact is closed.
2. LCD contrast is out of adjustment. Use the steps below to adjust the contrast.
a) Remove the relay front panel by removing the six front-panel screws.
b) Press any front-panel button. The relay should turn on the LCD back lighting.
c) Locate the contrast adjust potentiometer adjacent to the serial port connector.
d) Use a small screwdriver to adjust the potentiometer.
e) Replace the relay front panel.
Relay Does Not Respond to Commands From Device Connected to Serial Port
1. Ensure that the communications device is connected to the relay.
2. Verify relay or communications device baud rate setting and other communications
parameters. Check for a cabling error.
3. Relay serial port may have received an XOFF, halting communications. Type
<CTRL>Q
to
send relay an XON and restart communications.
4. Relay may be set to LMD protocol, which requires an address to turn on the serial port.
View the port setting using the front-panel SET buttons to see if the port is set to LMD and
to see the address.
Relay Does Not Respond to Faults
1. Verify that the 87CH FAIL front-panel LED is extinguished.
2. Verify that the relay is properly set.
3. Verify that the test source is properly set.
4. Verify that the test connections are correct using the
MET
command.
5. Ensure that the analog input cable between transformer secondary and main board is not
loose or defective.
6. Inspect the relay self-test status with the
STA
command or with the front-panel STATUS
button.
87CH FAIL LED Is Illuminated
The 87CH FAIL LED illuminates when the relay detects a problem with any enabled 87L
communications channel. The following steps isolate the problem to one channel, to either the
transmit or receive direction on that channel, and then further isolate the problem if possible
based on the channel interface type. The 87CH FAIL LED can take up to 15 seconds to
extinguish after the problem is resolved.
1. Determine which channel has a problem, and verify channel configuration.
a. If the relay is equipped with two channel interfaces, determine if both channel interfaces
are being used. If only one channel interface is in use, but the relay is equipped with two
channel interfaces, ensure setting PCHAN selects the intended channel.
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