Ricoh MP 401 spf, User Manual, Page: 196 / 224

Messages during Direct print from a memory storage device(s)
Message Causes Solutions
"99: Error" This data cannot be printed.
The specified data is either
corrupt or not supported by
the Direct printing function
from memory storage
device(s). Check that the data is valid. For details
about the kinds of data supported by
the Direct printing function from
memory storage device(s), see "Direct
Printing from a Memory Storage
Device", Print .
If printing does not start, contact your service representative.
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print .
Messages Displayed When Using the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Message Causes Solutions
"Authentication with the
destination has failed. Check
settings. To check the current
status, press [Comm. Status/
Print]." The entered user name or
password was invalid. • Check that the user name and
password are correct.
• Check that the ID and password
for the destination folder are
correct.
• A password of 128 or more
characters may not be
recognized.
"Cannot communicate with
PC. Contact the
administrator." WSD (Device) protocol or
WSD (Scanner) protocol is
disabled. For details about how to enable or
disable the WSD protocol, see Security
Guide .
10. Troubleshooting
194