Ricoh MP 401 spf, User Manual, Page: 162 / 224

Problem Causes Solutions
"You do not have the
privileges to use this
function." continues to be
displayed even though you
have entered a valid user
name. The logged in user name
does not have permission for
the selected function. For details about how to set
permissions, see Security Guide .
An error message remains,
even if misfed paper is
removed. • When a misfeed
message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in
the tray.
After removing misfed paper, fully
open the front cover, and then close it.
For details about removing jammed
paper, see "Removing Jammed Paper",
Troubleshooting .
An error message remains,
even if consumables are
replaced and/or misfed
paper is removed. This may occur if the HDD is
not installed. Press the [Start] key.
An error message remains
displayed even after the
indicated cover is closed. One or more covers of the
machine other than the
indicated one are still open. Close all the covers of the machine.
Original images are printed
on the reverse side of the
paper. You may have loaded the
paper incorrectly. • Load paper into the paper trays
with the print side down.
• Load paper into the bypass tray
with the print side up.
10. Troubleshooting
160