Ricoh MP 401 spf, User Manual, Page: 175 / 224

Message Causes Solutions
"Check whether there are
any network problems."
[15-11] Cannot find the DNS server
or POP3/IMAP4 server. • Check that the following settings
in [System Settings] are listed
correctly:
• IP address of the DNS
Server
• the server name or IP
address of the POP3/
IMAP4 server
• the port number of the
POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings .
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-12] Cannot log in to the POP3/
IMAP4 server. • Check that the following settings
in [System Settings] are listed
correctly:
• the user name and password
for [Fax Email Account]
• the user name and password
for POP before SMTP
authentication
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings .
• For details about network
problems, contact your
administrator.
When Messages Are Displayed on the Control Panel
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