Ricoh MP 401 spf, User Manual, Page: 180 / 224

Message Causes Solutions
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.) The device certificate (S/
MIME) has expired. A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide .
"Email TX Result cannot be
set because the specified
destination's encryption
certificate is not currently
valid." The user certificate
(destination certificate) has
expired. For details about the user certificate
(destination certificate), see Security
Guide .
"The program contains a
destination(s) that does not
have an encryption
certificate." There is no user certificate
(destination certificate). For details about the user certificate
(destination certificate), see Security
Guide .
"The specified destination for
Email TX Result, which is
registered to the program,
has no encryption
certificate." There is no user certificate
(destination certificate). For details about the user certificate
(destination certificate), see Security
Guide .
"The specified destinations
for Email TX Result, which is
registered to the program,
contain a destination(s) that
has no encryption
certificate." There is no user certificate
(destination certificate). For details about the user certificate
(destination certificate), see Security
Guide .
"The device certificate used
for the S/MIME signature is
not currently valid. XXX
which is registered to the
program cannot be
recalled."
(XXX indicates the e-mail
destination(s) or
destination(s) for [Email TX
Results].) The device certificate (S/
MIME) has expired. For details about the device certificate
(S/MIME), see Security Guide .
10. Troubleshooting
178