Ricoh AP-C3, Field Service Manual, Page: 857 / 1334

No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
855 B
Hardware Problem:wireless LAN board
The wireless LAN board can be accessed, but an error was detected.
• Loose connection
• Defective wireless LAN card
1. Make sure that the Wireless LAN connection is good
2. Replace the wireless LAN card.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
858 A
Data encryption conversion error
A serious error occurs when data is encrypted to update an encryption key.
-00
Encryption key acquisition error:
The controller fails to get a new encryption key.
• Defective controller board
1. Replace the controller board.
-01
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
• Defective SATA chip on the controller board
1. Turn the machine power off and on.
2. If the error reoccurs, replace the controller board.
-02
NVRAM data encryption error 1:
An error occurs while the NVRAM data is encrypted.
• Defective SATA chip on the controller board
1. Replace the NVRAM.
-30
NVRAM data encryption error 2:
An error occurs before the NVRAM data is encrypted.
• Defective controller board
1. Turn the machine power off and on.
2. If the error reoccurs, replace the controller board.
Service Call
855