Ricoh AP-C3, Field Service Manual, Page: 52 / 1334

Cause Code Meaning Solution/ Workaround
Operation Error,
Incorrect Setting
-12007 The request number used at
registration was different from the
one used at confirmation. Check Request No.
-12008
Update certification failed because
mainframe was in use.
Check the mainframe
condition. If the mainframe is in
use, try again later.
-12009
ID2 mismatch between an
individual certification and NVRAM
Write a common certification,
and then execute the
confirmation request to the
@Remote Center.
-12010
Certification area is not initialized.
Write a common certification
after initializing the certification
area, and then execute the
confirmation request to the
@Remote Center.
Error Caused by
Response from
GW URL
-2385 Other error
-2387 Not supported at the Service
Center
-2389 Database out of service
-2390 Program out of service
-2391
Two registrations for the same
mainframe Check the registration
condition of the mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396
Mainframe ID for external RCG is
illegal.
-2397 Incorrect ID2 format
Check the ID2 of the
mainframe.
-2398 Incorrect request number format Check the Request No.
2. Installation
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