Ricoh AP-C3, Field Service Manual, Page: 829 / 1334

No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
637 D Tracking information notice error
-001
Ttracking application error
Tracking information is lost.
The machine failed to give notice of the tracking information to the tracking SDK
application.
Tracking information is lost, and the machine cannot count correctly.
1. Turn the main switch off and on.
-002
Management server error
Tracking information is lost.
The machine failed to give notice of the tracking information to the management
server.
Tracking information is lost, and the machine cannot count correctly.
1. Turn the main switch off and on.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
640 -
Communication error: Engine -> Controller (Check sum error)
Sum value is added each command frame.
Sum check means:
STX xx xx xx xx sum ETX -> The least significant 7 bits of xx + xx + xx+ xx is
compared with the sum
Example: STX 80h 81h 82h 83h 06h ETX -> 80h + 81h + 82h + 83h = 206h If
sum value is 06h, data is correct.
This SC is not displayed when it occurs; count is executed only by logging.
Hard error with PCI
1. Turn the main switch off and on.
Service Call
827