When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission and reception-related
problems.
Transmission/Reception
Problem
Cause
Solution
Both transmission and
reception are impossible.
The modular cord may be
disconnected.
Make sure the modular cord is correctly
connected. See “Connecting the
Machine to a Telephone Line and
Telephone”, General Settings Guide.
Both transmission and
reception are impossible.
The terminal adaptor setting is
incorrect.
Check the setting.
Transmission
Problem
Cause
Solution
Document appears blank at
the other end.
The original was placed
upside down.
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is fed via the ADF, the side to be
scanned must face up.
Printed or sent images are
spotty.
The ADF, exposure glass or
scanning glass is dirty.
Clean them. See p.137 "Maintaining
Your Machine". Make sure ink or
correction fluid is dry before placing
originals.
Reception is possible, but
transmission is impossible.
The terminal adaptor setting is
incorrect.
Check the setting.
Reception is possible, but
transmission is impossible.
There are regions and
telephone exchanges where
a dial tone can not be
detected.
Turn the dial tone detection off in User
Parameters. For details about how to do
this, see “Parameter Settings”, General
Settings Guide.
Transmission failed due to
“maximum e-mail size” error.
If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent.
In [Facsimile Features], under [Send
Settings], set [Max. E-mail Size] to [Off],
or set the maximum e-mail size to larger
value. Then, re-send the document.
3. Troubleshooting When Using the Facsimile Function
46
3
Summary of Contents for Aficio MP 4000
Page 46: ...1 Getting Started 46 1 ...
Page 50: ...2 Entering Text 50 2 ...
Page 99: ...MEMO 99 ...
Page 100: ...MEMO 100 EN USA D012 7754 ...
Page 138: ...2 Troubleshooting When Using the Copy Document Server Function 34 2 ...
Page 184: ...4 Troubleshooting When Using the Printer Function 80 4 ...
Page 217: ...BAZ035S Adding Staples 113 6 ...
Page 220: ...6 Adding Paper Toner and Staples 116 6 ...
Page 224: ...When C is displayed BBR030S When D is displayed BBR031S 7 Clearing Misfeeds 120 7 ...
Page 225: ...When P is displayed BBR040S Removing Jammed Paper 121 7 ...
Page 234: ...BAZ062S 7 Clearing Misfeeds 130 7 ...
Page 242: ...BBR022S Clean 1 and 2 8 Remarks 138 8 ...
Page 246: ...MEMO 142 ...
Page 247: ...MEMO 143 ...
Page 248: ...MEMO 144 EN USA D012 7804 ...
Page 284: ...1 Placing Originals 32 1 ...
Page 338: ...2 Basic Copying 86 2 ...
Page 396: ...3 Advanced Copying 144 3 ...
Page 420: ...4 Document Server 168 4 ...
Page 442: ...MEMO 190 ...
Page 443: ...MEMO 191 ...
Page 444: ...MEMO 192 EN USA D012 7652 ...
Page 478: ...2 After checking the settings on the display press Exit 1 Transmission 30 1 ...
Page 602: ...1 Transmission 154 1 ...
Page 608: ... p 131 Sender Settings 2 Other Transmission Features 160 2 ...
Page 626: ...2 Other Transmission Features 178 2 ...
Page 778: ...MEMO 330 ...
Page 779: ...MEMO 331 ...
Page 780: ...MEMO 332 EN USA D346 8515 ...
Page 808: ...24 ...
Page 858: ...2 Setting Up the Printer Driver 74 2 ...
Page 915: ...ftp ftp put path name file name Virtual Printer Name Using the Virtual Printer 131 3 ...
Page 916: ...3 Other Print Operations 132 3 ...
Page 928: ...5 Appendix 144 5 ...
Page 931: ...MEMO 147 ...
Page 932: ...MEMO 148 EN USA AE AE D381 ...
Page 933: ...Copyright 2007 ...
Page 934: ...Operating Instructions Printer Reference D381 7002 EN USA ...
Page 943: ...Specifications 174 INDEX 177 7 ...
Page 954: ...18 ...
Page 986: ...1 Sending Scan Files by E mail 50 1 ...
Page 1010: ...2 Sending Scan Files to Folders 74 2 ...
Page 1050: ...4 Delivering Scan Files 114 4 ...
Page 1098: ...Scan size Maximum resolution dpi A6 1200 7 Appendix 162 7 ...
Page 1112: ...7 Appendix 176 7 ...
Page 1118: ...Operating Instructions Scanner Reference D381 7102 EN USA ...