![background image](http://html1.mh-extra.com/html/quantum/snc-4000/snc-4000_user-manual_4004472066.webp)
60
Maintenance Action Plans
Ethernet OK
value = 0 = 0x0
31
If the test fails, replace the SNC.
Go to
Before Removing or Replacing the SNC
on page 28.
Continue through
Replacing the SNC
on page 28.
Exit this MAP.
If the test passes, remove the Ethernet loop back plug.
Proceed to
Step 32
.
32
From the service terminal, enter the
normalBoot
command and wait for the SNC to finish booting.
33
Reattach the Ethernet cable to the SNC.
34
From the service terminal, enter the
gateAddrGet
command and write down the network gateway
address that is displayed.
For more information, see the
gateAddrGet
on page 85.
35
Compare this address to the one provided by the network administrator.
If both addresses are the same, go to
Step 36
.
SNC4000 > gateAddrGet
Gateway Address set to 192.168.1.1
value = 0 = 0x0
If the network gateway address is incorrect, set it to the value provided by the network administrator
using the
gateAddrSet
command.
For more information, see the
gateAddrSet
on page 85.
36
From the service terminal, enter the
reboot
command.
37
Wait until the SNC has finished booting.
38
From the service terminal, use the
ping
command to PING the IP address of the ADIC Management
Console Server. For more information, see the
ADIC Management Console User’s Guide
.
39
From the host running the ADIC Management Console Server, PING the SNC.
If both PING tests succeed, exit this MAP.
If a PING test fails, inform the network administrator to check and correct the network connection, route
tables, and network gateway addresses for both the ADIC Management Console Server and the SNC.
Service Port MAP
These steps are performed if the SNC boots and responds to the ADIC Management Console, but the
service port does not respond. For more information, see the
ADIC Management Console User’s Guide
.
Check the RS-232 Cable
This test requires another laptop or desktop computer with a functioning RS-232 9-pin port. Terminal
emulation software must be installed and running.
1
Remove the RS-232 cable from the service port.
2
Connect it to the compatible port on the other computer.
3
Connect the service terminal to the cable.
Summary of Contents for SNC 4000
Page 1: ...www adic com ADICSNC 4000User sGuide ADVANCED DIGITAL INFORMATION CORPORATION...
Page 10: ...4 SNC 4000 Introduction...
Page 40: ...34 Removal and Replacement Procedures...
Page 140: ...134 Service Port Command Reference...
Page 147: ...SNC 4000 User s Guide 141 fcConnPortModeGet...
Page 148: ...142 Diagnostic Command Reference...