QNAP VIOSTOR, User Manual

Page: 58 / 387

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Connection Message
If the NVR fails to display the video from an IP camera, a message will be shown in
the channel window to indicate the status.
Message Description
Connecting
If the IP camera is located on remote network or the Internet, it may
take some time to establish a connection to the camera.
Disconnected
The NVR cannot connect to the IP camera. Please check the
network connection of the computer and the availability of the IP
camera. If the IP camera is installed on the Internet, open the port
on the router or gateway to connect to the IP camera. Please refer
to Appendix A.
No
Permission You do not have access rights to view this channel. Please login as a
user with access rights or contact the system administrator.
Server Error
Check the camera settings or update the firmware of the IP camera
(if any). Contact technical support if the error persists.
Please note:
1. Enabling or disabling manual recording will not affect scheduled or alarm
recording tasks. They are independent processes.
2. Right click on the IP camera channel and select the following options:
A. Full screen
B. Keep aspect ratio
C. Deinterlace (available on particular camera models only)
D. Keep original size
E. Dewarp fisheye images
Right click on the channel and enable the function. After that, you can
select the Mount type, including wall, ceiling, and floor and then select
Dewarping mode, including Panorama (Full View), Panorama (Dual View),
and Rectangle.
Remark 1: If the selected mount type is Wall then only Panorama (Full View)
and Rectangle are supported in Dewarping mode.
Remark 2: If the selected Dewarping mode is Rectangle, you can use the
PTZ control panel to operate PTZ functions (excluding digital zoom).
F. Dewarp panomorph images: for the specific camera models with
panomorph lens
Before using this feature, you need to select the ‘Enable panomorph
support’ option in the recording settings page. Right click on the channel