366
contact the technical support.
Note:
When the configurations of the NVR are being updated, the recording will
be stopped temporarily and restart again shortly.
4.
I cannot login the administration page of the NVR.
Please check if you have the administrator authority. Only administrators are
allowed to login the NVR.
5.
The live video is not clear or smooth sometimes.
a.
The image quality may be restricted and interfered by the network traffic.
b.
When there are multiple connections to the IP camera or the NVR, the
image quality will be reduced. It is recommended to allow only three
simultaneous connections to the monitoring page at maximum. For higher
recording performance, do not open too many IE browsers to view the live
video.
c.
The same IP camera may be shared by multiple NVR servers for recording at
the same time.
6.
The alarm recording does not function.
a.
Please login the NVR and go to ‘Camera Settings’ > ‘Alarm Settings’. Make
sure the alarm recording is enabled for the IP camera.
b.
If the NVR is installed behind a router while the IP camera is not, the alarm
recording will not work.
c.
When the alarm recording is enabled, make sure the number of days that
the alarm recordings will be retained have been specified in ‘Camera
Settings’ > ‘Advanced Settings’. Otherwise, the recordings may be
overwritten.
7.
The estimated storage space for recording displayed on the ‘Recording
Settings’ page is different from the actual value.
This estimated value is a reference value only. The actual disk space may vary
according to the image contents, the network environment, and the
performance of the IP cameras.
8.
The E-map cannot be displayed correctly.
Please check the file format. The NVR supports E-map in JPEG only.
9.
I cannot find the NVR by the QNAP Finder.
Summary of Contents for VIOSTOR
Page 47: ...47 ...
Page 49: ...49 ...
Page 90: ...90 ...
Page 114: ...114 ...
Page 115: ...115 5 2 6Enable Disable Event Alert To enable event alerts on an E map click ...
Page 122: ...122 zoom is enabled you can use your mouse wheel to use digital zoom function ...
Page 140: ...140 Note You cannot play recording files via double click here ...
Page 142: ...142 ...
Page 184: ...184 ...
Page 185: ...185 ...
Page 194: ...194 ...
Page 196: ...196 Step2 Enter the Product Authorization Key PAK code to activate the license ...
Page 217: ...217 10 Confirm the settings and click Next 11 Click Finish to exit the wizard ...
Page 264: ...264 ...
Page 292: ...292 Process This tab shows information about the processes running on the NVR ...
Page 305: ...305 4 Enter a name to register your NVR and click Next ...
Page 306: ...306 5 The wizard will configure your router automatically ...
Page 307: ...307 6 Review the summary page and click Finish to complete the wizard ...
Page 311: ...311 ...
Page 324: ...324 Step5 Specify your replication schedule ...
Page 325: ...325 Step6 Click Finish to complete the setup ...
Page 336: ...336 Step 2 Go to All Apps Step 3 Click Add QSCM Lite to QVR ...
Page 340: ...340 Step 4 Click Install Manually Step 5 Find the unzipped QSCM Lite and click Install ...
Page 341: ...341 Step 6 Click OK Step 7 The NVR will then install QSCM Lite ...
Page 351: ...351 ...