Printronix P8000 Series, Administrator'S Manual

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Chapter 8
Fault Messages (ASCII in Alphabetical Order)
SHUTTLE STALL Yes The shuttle is not moving. Set the platen lever to match
the thickness of paper, but not
too tightly. Check and adjust
the platen gap. Inspect the
ribbon mask for deformation
that snags and interferes with
shuttle movement. If fault
source is not apparent,
contact your authorized
service representative.
1
SHUTTLE TYPE NOT
SUPPORTED* No The shuttle type was not
detected at power-up or
the shuttle installed in the
printer is not supported
by the firmware. Contact your authorized
service representative.
1
SOFTWARE ERROR*
CYCLE POWER
No Application software tried
to perform illegal printer
function, or damaged
logic circuits found on
controller board. Contact your authorized
service representative.
1
SPX FOUND, ERROR:
KEY NOT DETECTED
No The controller board does
not have a security key. Contact your authorized
service representative.
1
SPX NOT NEEDED
OPTIONS ENABLED
No The user has attempted
to use the SPX to turn on
printer options that are
already enabled. Contact your authorized
service representative.
1
STACKER FAULT Yes Stacker is not functioning
correctly. Check for obstructions in the
stacker area. If fault persists,
contact your authorized
service representative.
1
STACKER FULL Yes Status message: the
power paper stacker is
full of paper. Unload the stacker. If fault
persists, contact your
authorized service
representative.
1
STACKER JAM Yes This message is
triggered if there is paper
inside the throat of the
stacker elevator, but the
elevator is not moving. 1. Open the cabinet rear door
and check for obstructions
preventing elevator
movement. Remove any
obstructions.
2. Run the print job again. If
the message appears again,
contact your authorized
service representative.
1
Table 1. LCD Message Troubleshooting Table (ASCII)
Displayed Message
Can User
Correct?
Explanation Solution