Printronix P8000 Series, Administrator'S Manual

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Chapter 8
Fault Messages (ASCII in Alphabetical Order)
CARTRIDGE
INCOMPATIBLE
Use correct cart Yes An incompatible ribbon
cartridge was installed in
the printer. Install a cartridge designed for
this printer.
CARTRIDGE MISSING
Install new cart
Press ONLINE
Yes The ribbon cartridge is
missing or installed
improperly. 1. Make sure a ribbon
cartridge is installed in the
printer.
2.
Make sure the ribbon
cartridge is seated
properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
representative.
1
CARTRIDGE NOT SEATED
Re-install Cart Yes The ribbon cartridge is
not properly positioned. 1. Make sure a ribbon
cartridge is installed in the
printer.
2.
Make sure the ribbon
cartridge is seated
properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
representative.
1
CARTRIDGE/REGION
X MISMATCH
Use Correct Cart
Yes The incorrect cartridge
type is being used for the
printer. “X” indicates the
region of the printer. Install Region X ribbon
cartridge in the printer.
NOTE: Specify the region of
the printer when
ordering ribbons.
CARTRIDGE/ SHUTTLE
MISMATCH
Use Correct Cart
Yes This message displays
when an Extended Life
Cartridge is mounted on
a 500 lpm printer. Install Standard Life Cartridge.
CARTRIDGE/
TIPSIZE MISMATCH
Use Correct Cart
Yes The incorrect cartridge
type is being used for the
printer. Install the correct ribbon
cartridge type in the printer.
CATASTROPHIC ERROR No Fatal error in printer. Contact your authorized
customer service
representative.
1
Table 1. LCD Message Troubleshooting Table (ASCII)
Displayed Message
Can User
Correct?
Explanation Solution