Index
Administrator’s Guide
335
T
target machines
,
100
TCP/IP
,
25
,
237
technical support
corporate
at a glance
,
307
KnowledgeCenter
,
303
ordering
,
306
PrimeSupport Connect
,
304
PrimeSupport Connect 24-By-7
,
305
PrimeSupport Enterprise
,
305
corporate PrimeSupport
ordering
,
302
e-mail address for
,
19
for home users
PrimeSupport
Online Upgrades plan
,
309
Pay-Per-Minute plan
,
309
Quarterly Disk/CD plan
,
309
Small Office/Home Office Annual
Plan
,
309
hours of availability
,
308
information needed from user
,
20
online
,
19
phone numbers for
,
19
PrimeSupport
for home users
ordering
,
309
via electronic services
,
308
timeout
for batch updates
,
142
toolbar
changing size
,
57
commands
,
58
hiding
,
57
icons explained
,
58
Total Education Services
description of
,
311
Total Service Solutions
contacting
,
311
tracking changes, setting a warning
period
,
117
training for Network Associates
products
,
20
,
311
scheduling
,
20
troubleshooting
accessing remote machines
,
201
adding machine names in Windows
3.1
,
254
changing component configuration
,
201
changing machine configurations
,
266
changing the Management Server
,
246
collecting diagnostic information
,
252
configuring scan options
,
268
customizing installation options
,
263
discovering machines
,
253
expanding and collapsing the member
machines view
,
255
finding machines
,
255
hiding managed machines
,
255
installation
,
258
installing anti-virus components to
different directories
,
261
installing components
,
258
large domains
,
195
making machines non-standard
,
266
making non-standard machines
standard
,
268
managing domains
,
245
network login
,
94
non-trusted machines in Windows
NTdomains
,
245
Pull Off / Batch Install in NetWare
,
84
recovering deleted items
,
268
recovering deleted machines
,
268
recovering Name Provider database
,
269
refreshing the Name Provider
,
257
