Matrix NAVAN CNX200, System Manual

Page: 504 / 1388

494 Matrix NAVAN CNX200 System Manual
• Select the Busy Bye Message you want the system to play to callers when the landing destination
extension is busy, from the following options:
• Bye Message1
• Bye Message2
• Bye Message3
• Bye Message4
If you do not want Busy Bye message to be played, select None . The system will not play Busy Tone to
the caller.
Default: None.
When you select a Bye Message (1–4), you must record a Voice Module with the desired Bye Message
and assign the Voice Module to Trunk Auto Answer Bye Message application.
You can record 4 different Bye Messages for Trunk Auto Answer and assign a different Bye message for
the Day, Break and Night. See
“Voice Message Applications” under Voice Mail & IVR tab for instructions
on recording and assigning voice modules for Bye messages.
13.
Follow the same instructions as described above to configure Incoming Call Routing for Route Calls
during Break to and Route Calls during Night to .
Return Call to Original Caller
1.
To apply the RCOC (Return Call to Original Caller) feature on the mobile trunk, first click RCOC (Return
Call to Original Caller) to expand.
2.
Select the check box Set RCOC for Calling Extension, when Called Number is busy/ switched-off/
not responding . Default: Disabled.
When RCOC is enabled on the Mobile trunk port, the system routes calls returned by remote parties back
to the extensions that originally made the call from this port (i.e. the original callers' extensions). To know
more, refer the feature description for
“RCOC (Return Call to Original Caller)” .
Voice Mail Auto Attendant
1.
If you have selected Voice Mail Auto Attendant as the destination for Routing calls during day or during
break or during night,
• Click Voice Mail Auto Attendant to expand.