Matrix NAVAN CNX200, System Manual

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944 Matrix NAVAN CNX200 System Manual
When more than one extension in a Pick-Up Group are ringing, you can choose which one to answer first,
using Call Pickup Selective.
Feature Interactions:
• Call States: Call Pickup will fail if the ringing extension goes into idle state just when you are dialing the
pick-up access code.
• Auto Call Back: Call Pickup will fail if the call ringing on the extension is an Auto Call Back request.
• Alarms: Call Pickup will fail if the call ringing on the extension is an Alarm Call.
How to configure
Creating Call Pickup Groups
On a sheet of paper, list the extensions that are to be grouped into a Call Pickup Group. Make as many Call Pickup
Groups as required. Assign each group a number.
The numbering of Call Pickup Groups must start from 01 and end at 08.
Configuring Extensions in Call Pickup Groups
For this feature to function, open Jeeves,
• Click the PBX Features tab.
• On the left navigation bar, click the Call Pickup Group Link.
• Configure “Call Pickup Group” . You may refer to the sheet of paper you prepared.
• For each SLT/SIP extension assigned to a CPU Group, make sure Call Pickup is enabled in the “Class of
Service (CoS)” of the extensions for the Day and Night/Break. Default: Enabled. See “SLT Extensions” and
“SIP Extensions” for instructions on configuring COS of different Extension types.
How to use
For Extended IP Phone Users
To pick up a ringing extension in your Group:
Call Pickup
Group Number
SLT Extensions SIP Extensions
01 21, 22, 23, 321, 322, 323
02 24, 25, 26 324, 325, 326
03 27, 28, 29, 327, 328
:
08