Matrix NAVAN CNX200, System Manual

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884 Matrix NAVAN CNX200 System Manual
Auto Call Back works for internal calls and for accessing trunk ports only.
How to configure
Auto Call Back is a “Class of Service (CoS)” dependant feature. An extension user can set/cancel Auto Call Back
only if it is enabled in the extension's Class of Service.
The only configuration involved in this feature is enabling/disabling Auto Call Back in the Class of Service and
changing the duration of the Auto Call Back Ring Timer, if required.
By default, all extensions of NAVAN are allowed Auto Call Back feature for Day and Night/Break in their Class of
Service. So, all extensions of the NAVAN can set/cancel Auto Call Back if the called number is busy or does not
reply.
However, if Auto Call Back Busy/No Reply is to be denied to any of the extensions, you may this feature in the class
of service of these extensions. For instructions on enabling/disabling this feature on the different extension types,
refer the topics
“SLT Extensions” and “SIP Extensions”.
If you want to increase or decrease the duration of the of the Auto Call Back ring on both extensions, i.e. the
extension requesting Auto Call Back and the destination extension, configure the 'Auto Call Back Ring Timer'.
• Log into Jeeves as System Engineer.
• Click the PBX Settings tab.
• On the left navigation bar, click the System Timers and Counts link.
• Scroll to reach Other Features and change value of the Auto Call Back Ring Timer value.
• Change the value to the desired duration.