Matrix NAVAN CNX200, System Manual

Page: 445 / 1388

Matrix NAVAN CNX200 System Manual 435
• For all Calls: the system will answer all incoming calls landing on the trunk line.
• When Busy: the system will answer incoming calls on the trunk, if the landing destination is busy.
• Delayed: the system will first land the call on the extension and if not answered before the expiry of
the specified Delayed Trunk Auto Answer timer, it will be auto answered.
On selecting this type of Trunk Auto Answer, you must configure Delayed Trunk Auto Answer
Timer . You can enter the timer value within the range of 01 to 99 seconds. Default: 10 seconds.
• OFF : To disable Trunk Auto Answer, select OFF . Default: OFF.
• Select the Greeting Message you want the system to play when greeting the callers, from the
following options:
• Greeting Message1
• Greeting Message2
• Greeting Message3
• Greeting Message4
Default: Disabled.
If you do not want greeting message to be played, select Disabled .
When you select a Greeting Message, you must record a Voice Module with the desired Greeting
Message and assign the Voice Module to Trunk Auto Answer Greeting application.
You can record 4 different Greetings Messages for Trunk Auto Answer and assign a different Greeting
message for the Day, Break and Night. See the topic
“Voice Message Applications” under Voice Mail &
IVR tab for instructions on recording and assigning voice modules to greeting messages.
• Select the Ring Back Tone Message you want the system to play to callers from the following options:
• Play Music on Hold
• Play RBT Message1
• Play RBT Message2
• Play RBT Message3
• Play RBT Message4
• If you do not want RBT message to be played, select Do Not Play . The system will play Ring Back
Tone to the caller.
Default: Do Not Play.
71. Trunk Auto Answer enables calls landing on a trunk to be answered automatically by greeting the caller with a voice message
before the call is actually handled.