Matrix NAVAN CNX200, System Manual

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1188 Matrix NAVAN CNX200 System Manual
Forwarding Messages
The VMS enables extension users to forward messages of their mailbox to other mailboxes.
How it works
The Forwarding Messages feature of the VMS offers to extension users the following options:
• forward messages after adding a comment.
• forward messages without adding comment.
• forwarding messages with Message Read Receipt request.
Before forwarding a message, the VMS asks the Sender, if the Sender needs a confirmation that the message has
been read by the Recipient.
If the Sender requests for 'Message Read Receipt', the VMS remembers stores this request. When the Recipient
reads the message, the VMS generates a file containing the first 5 seconds of the message that was sent by the
Sender and delivers it to the Sender's mailbox in the form of a new message with a prompt: “This message was
read by <Extension Name><5 seconds of the message sent>” with the Date and Time (if this is enabled
in Play
Message Details ) at which the message was read.
In case the message was not delivered to the Recipient, the VMS generates a file containing the first 5 seconds of
the message that was sent by the Sender and delivers it to the Sender's mailbox in the form of new message with
the prompt: “This message was not delivered to <Extension Name><5 seconds of the message>” with the Date
and Time (if enabled
in Play Message Details ).
How to use
When you call the VMS by dialing 390 ,
• The VMS takes you to your mailbox.
• VMS responds with: “You have <n> new messages” followed by “Enter your mailbox password”
(Enterpwd.wav)
• Enter your mailbox password  VMS responds with: “You have no/n new messages”. (Nonewmsg.wav/
Newmsgs.wav)
• The VMS prompts: “To listen to new messages press 1, to listen to old message press 2, to send a
message press 3, to change your mailbox settings press 4, to go to home position press 0". (Mmmm.wav)
• Dial 1 or Dial 2 and listen to the messages  VMS prompts: “To replay the message press 1' for Date and
Time stamp press 2, to delete the message press 3, to play the next message press 4, to forward the
message press 5, to save the message as new press 6, to go to previous menu press 0." (Mmsmo.wav)
• Dial 5  VMS prompts: “To forward the message without comment press 1, to forward the message with
comment press 2, to go to previous menu press 0." (Fwdhow.wav)
• To forward message without comment dial '1'. The VMS prompts: “Enter the Destinations”. (Msgdestl.wav).
• Dial Destination number/Distribution list number to forward the message.