Matrix NAVAN CNX200, System Manual

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604 Matrix NAVAN CNX200 System Manual
4.
Double click Operator Extension/s for Day. The extensions to be selected in the routing group for
Operator for the Day time appear in a new window.
5.
Select the Extensions which are to be used as the Operator extension. These may be an SLT, SIP
extension, Virtual extension or Voice Mail Auto Attendant Profile.
6.
For each extension you have selected, set the Ring Timer . This timer defines the time for which the
extension, on which the call lands, should ring. Default: 015 seconds.
7.
For each extension you have selected, you may select the Continuous Ring check box, if you want the
extension to ring till the incoming call is answered. Default: Disabled.
When Continuous Ring is selected, the first extension in the Operator group you have created will continue
to ring, even as the system hunts for other extensions in the group to land the call. If the call still remains
unanswered, the system will return the call to the first extension once again. This flag has no relevance, if
there is only one Operator extension.
8.
Select the Rotation check box, if you have selected more than one extension as Operator.
When you enable Rotation, each new call lands on the subsequent extension
98
in the group next to the
one that received the last call. This ensures equal distribution of incoming calls to all the destination
extensions in the Operator extension group.
Rotation has no relevance if the Operator group has only one member extension.
9.
Click OK . All the extension numbers you selected will appear in the field Operator Extension/s for the
Day . The extension numbers appear in the sequence you selected, separated by commas.
98. The extension next to the one that received the previous call.