Matrix NAVAN CNX200, System Manual

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Matrix NAVAN CNX200 System Manual 599
• You may select the Rotation check box, if you have selected more than one trunk.
Rotation has no relevance if only one member trunk is selected.
• Click OK . The multiple selection box closes.
• To apply Least Cost Routing on the trunks, select desired LCR method from the combo box: Number-
based, Time-based, Time+Number based, Service Provider based. Configure the LCR method that you
selected for the trunk group, if not already done.
• Select the Call Back Mode , from the options; how a ‘Call Back’ call answered by the remote party should
be routed:
• Operator: When the remote party answers the Call Back call, the system will route the call to the
Operator extension(s).
• Built-In Auto Attendant: The system will process the call as per the Built-In Auto Attendant call logic;
give a dial tone to the remote party, who can now call any extension. Refer the feature description for
“Auto Attendant” .
• PIN Authentication-Multiple Calls: The system will process the call as per DISA call logic - allow
remote party to enter DISA mode with PIN-Authentication. On successful authentication (that is, DISA
Login) the user is allowed to make calls or use features as allowed to him/her.
• CLI Authentication-Multiple Calls: The system will process the call as per the DISA call logic,
allowing the remote party to enter DISA mode with CLI Authentication-Multiple calls as authentication
method and level of access.
• CLI Authentication-Single Call-Answer Signaling: The system will process the call as per DISA call
logic, allowing the remote party to enter DISA mode with CLI Authentication-Single call as
authentication method and level of access. Refer the feature description for
“Direct Inward System
Access (DISA)” .
By default, Operator is selected as the Call Back Mode.
• Configure the call back number lists.
• In the column Program the numbers for which call back is to be provided , enter the numbers that
are eligible for call back. The system checks the CLI of the caller with this list to determine if the caller
is eligible for a call back.
Number strings configured in this list are compared with the actual received CLI.
The number string configured in this list may be shorter than the number string received as CLI, but
only if the configured number string completely matches with the received CLI from the right towards
left, the system will consider it as a complete match.
For example, if the configured string is 2630555 and the number string received in the CLI is
2652630555, the system will consider it a complete match. If the received CLI 912652630555, the
system will consider this caller too as eligible for a call back. Thus any CLI received with 2630555 as
the last 7 digits will be considered as match found.