Lexmark Pro5500 Series, Service Manual

Page: 69 / 277

Diagnostic information
2-26
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11 Isolate the problem. Run a test print. From the home
screen, touch
> Print Reports > Demonstration
Page .
Is the print out skewed?
Go to step 12. Do any of the
following:
• If the copy
job is running
from the
ADF, then go
to step 3.
• If the copy
job is running
from the
flatbed
scanner,
then go to
step 17.
12 Go to “Print skew” on page 2-15 .
Does the problem remain?
Go to step 13. Problem
resolved
13 Replace the ADF input tray. See “ADF input tray
removal” on page 4-21 .
Does the problem remain?
Go to step 14. Problem
resolved
14 Replace the ADF pick assembly and separation pad.
See
“ADF pick assembly and separation pad
removal” on page 4-16 .
Does the problem remain?
Go to step 15. Problem
resolved
15 Replace the ADF door. See “ADF door removal” on
page 4-23 .
Does the problem remain?
Go to step 16. Problem
resolved
16 Replace the ADF assembly. See “ADF assembly
removal” on page 4-47 .
Does the problem remain?
Go to step 17. Problem
resolved
17 Replace the flatbed scanner assembly. See “Flatbed
scanner assembly removal” on page 4-49 .
Does the problem remain?
Go to step 18 Problem
resolved
18 Replace the print engine assembly. See “Print engine
assembly removal” on page 4-84 .
Does the problem remain?
Go to step 19. Problem
resolved
19 Replace the system board. See “System board
removal” on page 4-32 .
Does the problem remain?
Replace the
printer. Problem
resolved
Step Questions / actions Yes No