Lexmark Pro5500 Series, Service Manual

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2-9
Service Manual
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8 Replace the tank receiver assembly. See “Tank
receiver assembly with inlet removal” on
page 4-79
.
Does the problem remain?
Go to step 9. Problem resolved
9 Replace the system board. See “System board
removal” on page 4-32 .
Does the problem remain?
Go to step 10. Problem resolved
10 Replace the print engine assembly. See “Print
engine assembly removal” on page 4-84 .
Does the problem remain?
Replace the
printer. Problem resolved
Step Questions / actions Yes No
1 Align the printer. Do either of the following:
• Bring the printer up in Manufacturing mode. From
the home screen, touch > Manufacturing
Test > Align Printer .
• From the home scree, touch > More
Options > Align Printer .
Run a test print. From the home screen,
touch
> Print Reports > Demonstration Page .
Make sure the alignment sensor is not contaminated
with ink mist.
Does the problem remain?
Go to step 2. Problem resolved
2 Deep clean or clean the printhead. From the home
screen, touch
> More Options > Deep Clean
Printhead > Deep Clean Color and Black .
Run a test print. From the home screen,
touch
> Print Reports > Demonstration Page .
Does the problem remain?
Go to step 3. Problem resolved
3
Check the alignment sensor for any contamination and
damage. Clean the alignment sensor with a cloth.
Reseat the alignment sensor cable.
Is the alignment sensor free from contamination and
damage?
Go to step 4. Replace the
alignment
sensor. See
“Alignment
sensor
removal” on
page 4-57
.
4 Check the encoder strip for any contamination. Clean
the encoder strip with a piece of cloth. See
“Encoder
strip removal” on page 4-53 .
Does the problem remain?
Go to step 5. Problem resolved
Step Questions / actions Yes No