Lexmark Pro5500 Series, Service Manual

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Diagnostic information
2-52
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Printhead Warning One or more cartridges may have been missing for more than two
hours since the printer was turned on. Clean or Deep Clean the
printhead to restore print quality.
Notes:
• Cleaning the printhead nozzles uses ink, so clean them only when
necessary.
• Deep cleaning uses more ink, so try the Clean Printhead option first
to save ink.
• If the ink levels are too low, then you must replace the ink cartridges
before you can clean the printhead nozzles.
• Refer to the User’s Guide or visit the Lexmark Support Web Site at
http://support.lexmark.com for more information on how to clean the
printhead nozzles.
Proxy Error Try one or more of the following:
• Touch Set Proxy to enter the proxy settings.
• Touch OK to clear the message.
Remote Fax Error The receiving fax machine cannot receive the fax. There may be errors
on the receiving end.
Replace Ink Cartridge Try one or more of the following:
• Replace the unrecognized ink cartridge with one that is supported
by your printer.
• If a Cartridge Finder widget has been downloaded to you printer,
then touch Find Ink .
The Cartridge Finder solution available in the SmartSolutions menu
appears.
• Touch OK to clear the message.
• Refer to the User’s Guide or visit the Lexmark Support Web Site at
http://support.lexmark.com for a list of supported ink cartridges.
Scanned Document Too
Long The scan job exceeds the maximum number of pages. Touch Cancel
Job to clear the message and cancel the current scan job.
Scanner ADF Cover Open Try one or more of the following:
• Close the ADF cover to clear the message.
• Press
to cancel the current scan job.
Scanner Disabled Try one or more of the following:
• Check the printer software settings or the Administration settings
from the printer to enable the scanner.
• Touch OK to clear the message.
Security Certificate Error Try one or more of the following:
• Touch Set Date to check the printer date, and then try to reconnect
to the server.
• Touch OK to clear the message.
SmartSolutions Update
Failed Try one or more of the following:
• Make sure your printer and computer are each connected to the
Internet through an Ethernet or wireless connection.
• Make sure your printer is securely connected to the host computer,
print server, or other network access point.
• Touch OK to clear the message.
Standard Network Software
Error Try one or more of the following:
• Touch Continue to clear the message.
• Turn the printer off and then back on to reset the printer.
Error Action