Lexmark Pro5500 Series, Service Manual

Page: 101 / 277

Diagnostic information
2-58
Marketing Name
Go Back
Previous
Next
181.513—Ink sense error service check
7 Replace the printhead carrier cables. See “Cable
parts packet” on page 7-8 .
Does the problem remain?
Go to step 8. Problem resolved
8 Replace the system board. See “System board
removal” on page 4-32 .
Does the problem remain?
Go to step 9. Problem resolved
9 Replace the print engine assembly. See “Print
engine assembly removal” on page 4-84 .
Does the problem remain?
Replace the
printer. Problem resolved
Step Check Yes No
1 Turn off the printer by unplugging the power cord.
Wait for 10 seconds, and turn on the printer. Run a
test print. From the home screen,
touch
> Print Reports > Demonstration
Page .
Does the problem remain?
Go to step 2. Problem resolved
2 Reinstall the ink cartridges. See “Ink tank
removal” on page 4-5 . Make sure the cartridges
have enough ink inside.
Does the problem remain?
Go to step 3. Problem resolved
3 Replace the ink cartridges. “Ink tank removal” on
page 4-5 .
Does the problem remain?
Go to step 4. Problem resolved
4 Check the J68 connector and cable on the system
board for any damage. Check the other end of the
cable on the tank receiver assembly. Reseat the
cable on both ends.
Does the problem remain?
Go to step 5. Problem resolved
5 Replace the ink level sense cables.
Does the problem remain?
Go to step 6. Problem resolved
6 Replace the system board. See “System board
removal” on page 4-32 .
Does the problem remain?
Go to step 7. Problem resolved
7 Replace the ink tank receiver assembly with inlet.
See
“Tank receiver assembly with inlet
removal” on page 4-79 .
Does the problem remain?
Go to step 8. Problem resolved
8 Check the tubes going to the MPV for proper
connection and damage.
Does the problem remain?
Go to step 9. Problem resolved
Step Check Yes No