Impediment RS-1600-X24, User Manual, Page: 94 / 256

RS-1600-X24 User Guide
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Problem: X24 Subsystem failed the onboard memory test.
When this failure occurs, it means the internal CPU memory failed. Contact your supplier for a
replacement.
Problem: System hangs at
Loading Bridge
during BFLU Loader Menu.
Update the software to ensure you are using the latest version. See section 5.13, ”Updating Software”,
on page 51 . If you cannot update the software or if the updated software does not correct the problem,
replace the SM.
Problem: One of the POST diagnostic tests failed.
Contact your supplier.
Problem: The system hangs at
CT_srv starting
.
Follow these steps to resolve the problem:
1 Check the disk and host ports to make sure they are properly connected.
2 Check the enclosure to make sure everything is properly connected.
7.14 Terminal Emulator and COM Port
Problems
Problem: Screen continuously puts out garbage characters.
The likely cause of this problem is a baud rate mismatch between the terminal emulator and the X24
Subsystem. The default baud rate is 115,200. Follow these steps if you set your terminal emulator to this
rate and still get garbage characters:
1 If you are able, shut down both SMs.
For information about restarting the SMs, refer to the X24 Subsystem Getting Started Guide. If you are
unable to shut down the X24 Subsystem, continue with step
2 .
2 Turn off the power on both Power Supply/Cooling modules.
3 Press and hold down the spacebar of your terminal emulator.
4 Turn on the power while continuing to press the spacebar. This will allow the X24 Subsystem to auto-
detect the baud rate setting.
5 When the Flash Utility appears, select option 5 to continue to start the SM.
Note Some terminal emulators do not immediately change to the new baud rate settings, and you have to exit
and restart the emulator to use the new settings.
Problem: Nothing is displayed on the terminal emulator screen.