IBM SAN32M-2, Installation And Service Manual

Page: 135 / 312

109 Chapter 3: Maintenance analysis procedures
4
As indicated by event code 411 , POST/IPL diagnostics detected a
firmware failure and performed an online dump. All Fibre Channel
ports reset after failure and devices momentarily logout, login, and
resume operation. Perform a data collection and contact the next
level of support. Refer to
Collect maintenance data (EFCM Basic
Edition) or Collect maintenance data (Element Manager). Exit MAP.
MAP 0300: Loss of server communication
This MAP describes fault isolation for the product to browser PC
Internet connection (EFCM Basic Edition interface) or the product to
management server LAN connection. One or more of the following
indicate a failure:
• A Page cannot be found , Unable to locate the server , HTTP 404 -
file not found , or similar message (browser PC).
• The icon representing the product displays a grey square with an
exclamation mark (SAN management application).
• A grey square at the alert panel, a No Link status and reason, and
no visible product CRUs (Element Manager Hardware View ).
NOTE: Upon restart, it may take up to five minutes for the management
interface logical connection to activate. This delay is normal.
1
The following product management interface failed:
• EFCM Basic Edition (browser PC). Go to step 2 .
• SAN management or Element Manager application
(management server).
Go to step 5 .
2
A Page cannot be found , Unable to locate the server , HTTP 404 -
file not found , or similar message appears at the browser PC,
indicating the PC cannot communicate with the product because:
• The product-to-PC Internet link could not be established.