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Chapter 4: Repair information

Figure 68

InstallShield Wizard dialog box

5. Follow the online instructions for the

InstallShield Wizard

. Click

Next

and

Finish

as appropriate.

6. Power off and reboot the server.

a. At the Windows desktop, click

Start

at the left side of the task

bar (bottom of the desktop), then select

Shut Down

. The

Shut

Down Windows

dialog box displays.

b. Select the

Restart

option from the list box and click

OK

. The

server powers down and restarts. During the reboot process
the LAN connection between the server and browser-capable
PC drops momentarily, and the TightVNC viewer displays a
network error.

c. After the server reboots, click

Login again

. The

VNC

Authentication

screen displays.

d. Type the default password and click

OK

. The

Welcome to

Windows

dialog box displays.

NOTE:

The default TightVNC viewer password is

password.

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M

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Summary of Contents for SAN32M-2

Page 1: ...ce Manual Service information 2026 432 32E GC26 7763 01 Read Before Using This product contains software that is licensed under written license agreements Your use of such software is subject to the l...

Page 2: ......

Page 3: ...IBM TotalStorage SAN32M 2 Installation and Service Manual Service information 2026 432 32E GC26 7763 01...

Page 4: ...ICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states or regions d...

Page 5: ...t server 9 Management server specifications 10 Ethernet hub optional 11 Error detection reporting and serviceability features 12 Tools and test equipment 13 Tools used with the product 13 Tools suppli...

Page 6: ...esses 49 Configure public LAN addresses optional 50 Task 7 Configure management server information 51 Access the management server desktop 51 Configure management server names 52 Configure gateway and...

Page 7: ...ct to a fabric element eptional 91 Chapter 3 Maintenance analysis procedures Factory defaults 95 Quick start 95 MAP 0000 Start MAP 100 MAP 0100 Power distribution analysis 105 MAP 0200 POST failure an...

Page 8: ...procedures Procedural notes 201 ESD procedures 201 Customer replaceable unit SFP optical transceiver 202 Field replaceable unit Redundant power supply 206 Chapter 6 Illustrated parts breakdown RoHS I...

Page 9: ...dustrie Canada 268 European Union EU Electromagnetic Compatibility Direc tive 268 Germany Electromagnetic Compatibility Directive 269 People s Republic of China Class A Electronic Emission State ment...

Page 10: ...SAN32M 2 Installation and Service Manual xii...

Page 11: ...View 42 22 Connection Description dialog box 46 23 Identification Changes Dialog Box 52 24 Internet Protocol TCP IP Properties dialog box 54 25 Add New User wizard 56 26 Properties dialog box General...

Page 12: ...up Configuration View 171 55 Restore Configuration View 172 56 Port List View 179 57 Port Properties dialog box 181 58 Port Technology dialog box 183 59 Port Diagnostics dialog box 184 60 Swap Ports d...

Page 13: ...0 Event Codes 107 10 MAP 200 Byte 0 CRU Codes 108 11 MAP 300 error messages 112 12 MAP 400 event codes 120 13 MAP 500 event codes 122 14 Link incident messages 123 15 Invalid attachment reasons and ac...

Page 14: ...SAN32M 2 Installation and Service Manual xvi...

Page 15: ...ing normal operation or prescribed maintenance conditions In addition refer to this manual for instructions prior to performing any maintenance action Related publications Other publications that prov...

Page 16: ...000134 SAN24M 1 Switch 2026 224 Sphereon 4500 Switch E OS EFCM Element Manager EFCM Basic Edition EFC Manager Software Release 8 7 User Manual 620 000170 Sphereon 4500 Switch Element Manager User Manu...

Page 17: ...Switch E OS EFCM Element Manager EFCM Basic Edition EFC Manager Software Release 8 7 User Manual 620 000170 Sphereon 4700 Switch Element Manager User Manual 620 000242 EFCM Basic Edition User Manual...

Page 18: ...a 85744 001 U S A When you send information to IBM you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you Sa...

Page 19: ...Safety labels are also attached directly to products to warn of these situations Danger notices A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to peo...

Page 20: ...servicing equipment Unless instructed otherwise follow the procedures in the following danger notice DANGER Electrical voltage and current from power telephone and communication cables are hazardous T...

Page 21: ...bles to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON D005 Labels As an added precaution safety labels are often installed directly on products or produc...

Page 22: ...lifting removing or installing this part or unit C008 If the symbol is It means A hazardous electrical condition with less severity than electrical danger A generally hazardous condition not represen...

Page 23: ...nvironment do not burn Discard the circuit card as instructed by local regulations C014 CAUTION Ensure the building power circuit breakers are turned off BEFORE you connect the power cord s to the bui...

Page 24: ...vers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of the controls or adjustments or performance of procedures other t...

Page 25: ...e 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Unio...

Page 26: ...lities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products batteryrecycle s html or contact your local...

Page 27: ...The switch including customer replaceable units CRUs controls connectors indicators and specifications Maintenance approach Switch management Error detection reporting and serviceability features Tool...

Page 28: ...r 4 2 or EFCM 8 7 or later and the switch Element Manager application Multiple switches and the management server communicate on a local area network LAN through one or more 10 100 Base T Ethernet hub...

Page 29: ...transceiver Singlemode or multimode fiber optic cables attach to switch ports through SFP transceivers The fiber optic transceivers provide duplex LC connectors and can be detached from switch ports...

Page 30: ...Optical transceivers also provide vendor specific threshold values for these parameters Power supply assembly The switch contains two power supply assemblies with internal cooling fans These redundant...

Page 31: ...set is disruptive to Fibre Channel traffic and resets the Microprocessor and functional logic for the CTP card and reloads the firmware from FLASH memory Ethernet LAN interface causing the connection...

Page 32: ...cating a failure takes precedence over unit beaconing CRU status LEDs Amber and green LEDs associated with switch CRUs provide status information as follows Fibre Channel ports LEDs to the left of eac...

Page 33: ...Input current 0 35 amps at 208 VAC Input frequency 47 to 63 Hz Heat dissipation 71 watts 242 BTUs hr Cooling airflow clearances switch chassis Right and left side 1 3 centimeters 0 5 inches Front and...

Page 34: ...titude 3 048 meters 10 000 feet Maintenance approach The maintenance approach instructs service personnel to perform fault isolation and repair procedures without degrading or interrupting product ope...

Page 35: ...through a Customer supplied PC platform with Internet communication to the product resident EFCM Basic Edition interface The interface allows service personnel to perform configuration tasks view syst...

Page 36: ...ote network access through a web browser to the management server desktop 1 024 megabyte MB RAM 40 gigabyte GB internal hard drive 1 44 MB 3 5 inch slim type disk drive 24X read speed slim type compac...

Page 37: ...Ethernet adapters using RJ 45 connectors Ethernet hub optional The management server and managed switches connect through a 10 100 Base T Ethernet hub Figure 3 illustrates the 24 port hub Figure 3 24...

Page 38: ...rms power on self tests POSTs and port diagnostics loopback tests An RS 232 maintenance port at the rear of the switch port access is password protected that enables installation or service personnel...

Page 39: ...ted SNMP trap messages The trap messages indicate product operational state changes and failure conditions Optional SNMP management using the Fibre Alliance MIB that runs on the management server Up t...

Page 40: ...tic protective plug For safety and port transceiver protection fiber optic protective plugs Figure 6 are inserted in all product ports without fiber optic cables attached Products are shipped with pro...

Page 41: ...chassis or cabinet components ESD grounding cable and wrist strap An ESD wrist strap is required when working with ESD sensitive CRUs including optical transceivers Maintenance terminal A desktop or n...

Page 42: ...SAN32M 2 Installation and Service Manual 16...

Page 43: ...stallation task summary Table 3 summarizes installation tasks for the product optional management server and optional Ethernet hub The table describes each task states if the task is optional and list...

Page 44: ...ime Required if management server is used 57 Task 10 Configure the call home feature optional Configure if specified by customer and telephone connection is provided 59 Task 11 Assign user names and p...

Page 45: ...upport is available for one of the following product management methods A browser capable PC and Internet connectivity to support the product resident EFCM Basic Edition interface or A rack mount mana...

Page 46: ...and a hub is not delivered this task is not required Go to Task 3 Unpack inspect and install the product If the hub is delivered in an equipment cabinet go to Task 5 Configure product network informat...

Page 47: ...ddle hub b To connect the bottom and middle stacked hubs connect a second RJ 45 patch cable to port 24 of the middle hub then connect the cable to port 12 of the bottom hub c As shown in Figure 8 1 an...

Page 48: ...er clip 2 Phillips screwdriver and 1 8 inch Allen wrench are required 1 Secure one mounting bracket to each side of the first hub as shown in Figure 9 Use the two brackets and four pan head Phillips s...

Page 49: ...ns only 6 Connect a power cord to a rack power strip and the receptacle at the rear of each hub Power for each hub switches on when the hub and equipment rack are connected to facility AC power NOTE E...

Page 50: ...Products in a SAN Environment Planning Manual GC26 7675 for information 3 Verify all customer replaceable units CRUs are installed as ordered 4 Connect both AC power cords to receptacles at the rear o...

Page 51: ...stomer 2 Verify all CRUs are installed as ordered 3 Open the rack mount kit and inspect the contents Refer to the enclosed bill of materials and verify all parts are delivered 4 Using a T10 Torx tool...

Page 52: ...To open the interface 1 Connect the Ethernet patch cable supplied with the product to the RJ 45 connector labelled 10 100 at the front panel 2 Connect the remaining end of the Ethernet cable to the I...

Page 53: ...to buffer credits BB_Credits and N_Port identifier virtualization NPIV Management includes SNMP trap message recipients command line interface CLI open systems management server OSMS secure socket la...

Page 54: ...name of 24 alphanumeric characters or less in the Name field If installed on a public LAN the name should reflect the product s Ethernet network domain name system DNS host name b Type a product desc...

Page 55: ...cond SS 0 through 59 2 Click OK to save and activate changes Configure parameters Perform this procedure to configure product operating parameters 1 Set the product offline Refer to Set online state f...

Page 56: ...te d At the Suppress RSCN on Zone Set Activations field check enable or uncheck disable the parameter When enabled RSCNs are not transmitted when a zone set is activated e At the Limited Fabric RSCN f...

Page 57: ...gnore Port Speed ISL speed is ignored and the fastest fabric path is determined by the number of hops Cost is directly proportional to hop count 3 Click OK to save and activate changes 4 Set the produ...

Page 58: ...l and Never Principal Principal is the highest priority setting Default is next and Never Principal is the lowest At least one switch in a fabric must be set as Principal or Default If all switches ar...

Page 59: ...t any view The Network View displays Figure 15 Figure 15 Network View a At the IP Address field type the new value as specified by the network administrator default is 10 1 1 10 b At the Subnet Mask f...

Page 60: ...new IP address as the Internet URL The Enter Network Password dialog box displays 6 Type the case sensitive user name and password and click OK The EFCM Basic Edition interface opens and the Topology...

Page 61: ...etween 1 0625 and 2 1250 Gbps operation Negotiate 1 0625 Gbps operation 1 Gb sec 2 1250 Gbps operation 2 Gb sec and 4 2500 Gbps operation 4 Gb sec 2 Click OK to save and activate changes Configure por...

Page 62: ...fied ports for instructions Configure port NPIV NPIV allows multiple up to 256 Fibre Channel addresses to be assigned to a node N_Port The NPIV feature must be installed Refer to Install PFE keys opti...

Page 63: ...ers or less in the Name field The name is incorporated in SNMP trap messages to ensure against unauthorized viewing e Click check the box in the Write Auth column to enable write authorization for the...

Page 64: ...enable secure shell SSH protocol The protocol controls CLI access to the product and provides software enforced encryption 4 Click OK to save and activate changes Enable or disable host control Perfo...

Page 65: ...ication and SSL session initialization To configure SSL encryption 1 Select SSL from the Configure menu at any view The SSL View displays Figure 20 2 With web SSL enabled all data transmitted over an...

Page 66: ...a renegotiation parameter in megabytes for the SSL session key type a value between 50 and 10000 in the Renegotiate after field The value defines the MB of data transmitted over the connection before...

Page 67: ...y authentication restricting access to Fibre Channel elements and SANtegrity binding controlling large and mixed fabrics After purchasing a feature obtain the PFE key by following the enclosed instruc...

Page 68: ...nd indicates the update changes in the Feature panel NOTE When OK is selected all features are updated with new features 3 Click OK New PFE key s activate the message Feature installation in process Y...

Page 69: ...Configure challenge handshake authentication protocol CHAP controlled management interface access out of band and inband to the product Device settings Configure a CHAP secret authentication sequence...

Page 70: ...l ISL performance features configured through Configure menu selections Features include Open Trunking Use the Open Trunking View to optimize ISL bandwidth The feature monitors data rates congestion a...

Page 71: ...th one or more routers the address may require change Gateway address The default gateway address is 0 0 0 0 If the product is installed on a public LAN the gateway address must be changed to the addr...

Page 72: ...dresses using HyperTerminal serial communication software 4 At the Windows Workstation menu sequentially select the Programs Accessories Communications and HyperTerminal options The Connection Descrip...

Page 73: ...yperTerminal window displays with configuration information listed MAC Address IP Address default is 10 1 1 10 Subnet Mask default is 255 0 0 0 Gateway Address default is 0 0 0 0 Auto Negotiate Speed...

Page 74: ...end of the cable to the LAN as directed by the customer or to any available Ethernet hub port 16 Go to Task 6 Configure server password and network addresses Task 6 Configure server password and netwo...

Page 75: ...at the LCD panel the LCD panel returns to the LAN 1 Setting message and the password changes Configure private LAN addresses To configure TCP IP network information for the private LAN connection LAN...

Page 76: ...utton to increment a digit the button to decrement a digit the button to move the cursor left and the button to move the cursor right input the default or changed password and press ENTER The LAN 1 Se...

Page 77: ...the browser application Netscape Navigator or Internet Explorer 2 At the PC enter the LAN 2 IP address of the server followed by 5800 as the Internet uniform resource locator URL Use the following fo...

Page 78: ...mes To configure the management server name and workgroup name 1 At the Windows desktop click Start at the left side of the task bar bottom of the desktop then sequentially select Settings Control Pan...

Page 79: ...lays 2 To configure addresses for the private LAN connection LAN 2 double click the Local Area Connection 2 icon The Local Area Connection 2 Status dialog box displays 3 Click Properties The Local Are...

Page 80: ...must be restored 10 To optionally configure addresses for the public LAN connection LAN 1 double click the Local Area Connection 1 icon and repeat step 2 through step 9 11 Close all dialog boxes and r...

Page 81: ...splays 2 At the New Password and Confirm New Password fields type the new password Both fields are case sensitive 3 Click OK The default administrator password changes and the Set Password dialog box...

Page 82: ...Users and Passwords dialog box highlight the user at the Users for this computer field and click Properties The Properties dialog box displays with the General tab selected Figure 26 2 Type the approp...

Page 83: ...sktop Task 9 Set management server date and time SAN Management application logs are stamped with the server date and time and the product system clock is synchronized with the server date and time by...

Page 84: ...r select the Automatically adjust clock for daylight saving changes check box c Click Apply Record time zone and daylight savings information for reference if the server hard drive fails and must be r...

Page 85: ...ture that provides automatic dial out through the internal modem to a service support facility to report switch problems The problem is logged into the support facility s tracking system for resolutio...

Page 86: ...operating system users must be configured for SAN management application access To assign application user names and passwords 1 At the Windows desktop the SANavigator Log In or EFCM Log In dialog bo...

Page 87: ...spaces are not valid The password is case sensitive Retype Password To confirm the password enter the password exactly as in the Secure Password field 7 To enable e mail notification for the new user...

Page 88: ...dd The Address Properties dialog box displays with the IP Address page open by default Figure 30 Figure 30 Address Properties dialog box IP Address page 3 Type a product description in the Description...

Page 89: ...lt is 10 1 1 1 Subnet mask default is 255 0 0 0 Gateway address default is blank DNS server IP address default is blank c Verify default or changed network addresses were recorded for the public LAN c...

Page 90: ...al map or product list inspect the shape and color of the status symbol associated with the product icon Table 4 explains operational states and associated symbols 2 Right click the product icon at th...

Page 91: ...gure 31 Hardware View 4 Inspect product status at the Hardware view and perform one of the following steps If the product appears operational no CRU alert symbols and a green circle at the status bar...

Page 92: ...inband product management through FMS host control Full volatility This feature ensures no Fibre Channel frames are stored after the product is powered off or fails and a memory dump file that possib...

Page 93: ...ey case sensitive xxxx xxxx xxxx xx format and click OK The Enable Feature Key dialog box displays 4 Verify the feature description appears in the New Features panel and click OK A Warning dialog box...

Page 94: ...Enable or disable OSMS by selecting the Enable OSMS option Check the box to enable the server 3 Allow or prohibit host OSI server control by selecting the Host Control Prohibited option Check the box...

Page 95: ...his option prohibits FICON host control of the product c At the Programmed offline state control field check enable or uncheck disable the parameter When enabled this option allows an attached FICON h...

Page 96: ...of zoned devices are filtered by zoning data c Click Activate to enable changes and close the dialog box Task 17 Set product date and time Log entries are stamped with the date and time received from...

Page 97: ...gh 12 Day DD 1 through 31 Year YYYY greater than 1980 c Click the Time fields that require change and type numbers in the following ranges Hour HH 0 through 23 Minute MM 0 through 59 Second SS 0 throu...

Page 98: ...includes identification product parameters and fabric parameters Ports includes basic information buffer to buffer credits BB_Credits and N_Port identifier virtualization NPIV Management includes SNM...

Page 99: ...ption of 255 alphanumeric characters or less in the Description field d Type the physical location or 255 alphanumeric characters or less in the Location field e Type the name of a contact person 255...

Page 100: ...active domain ID when the fabric initializes c At the Rerouting Delay field check enable or uncheck disable the parameter When enabled traffic is delayed through the fabric by the user specified error...

Page 101: ...parameters 1 Set the product offline Refer to Set online state for instructions 2 Select Operating Parameters and Fabric Parameters from the Configure menu at any view The Configure Fabric Parameters...

Page 102: ...Never Principal all ISLs segment d Select from the Interop Mode drop down list to set the product operating mode This setting affects the management mode and does not affect port operation Available...

Page 103: ...redits provided the total credits allocated to all ports in a pool does not exceed 235 The default value is 12 credits per port Type the desired value in the RX BB_Credit column c Click the check box...

Page 104: ...mn h Click the check box in the Port Binding column to enable or disable the feature default is disabled A check mark indicates binding is enabled and the port can connect only to a device with a WWN...

Page 105: ...s in the Community Name field The name is incorporated in SNMP trap messages to ensure against unauthorized viewing d Click check the box in the Write Authorization column to enable write authorizatio...

Page 106: ...log box displays If alerts are configured they display in table format showing the alert name type and state 2 Click New The New Threshold Alert dialog box screen 1 displays Figure 41 Figure 41 New Th...

Page 107: ...e cumulative minutes for which the utilization should exist during the notification interval before an alert is generated Select the At any time radio button to specify that an alert occur when the ut...

Page 108: ...licking the check box adjacent to each port number Select Set All Ports to place a check mark adjacent to all port numbers 11 Click Next The New Threshold Alert dialog box screen4 displays a summary o...

Page 109: ...on Perform this procedure to configure enable and test e mail and simple mail transfer protocol SMTP addresses to receive event notifications Configuration and test are performed at the SAN management...

Page 110: ...ver Users dialog box 10 At the E mail Test Options field select the Send to radio button and type recipient IP addresses in the adjacent field or select the Send to all users enabled for notification...

Page 111: ...ons To configure enable and test call home event notification NOTE The call home feature may not be available if the EFCM Basic application is installed on a customer supplied platform 1 Minimize the...

Page 112: ...e product through E_Ports or N_ports IP Access Control Configure a list of device IP addresses or a range of device IP addresses authorized to communicate with the product RADIUS Servers Configure RAD...

Page 113: ...a paths between multiple fabric elements At each fabric element a preferred path consists of a source port exit port and destination Domain_ID Port fencing Use the Port Fencing option from the Configu...

Page 114: ...er does not back up Windows operating system data such as user names passwords date and time and network information This information was recorded while performing installation tasks and verified whil...

Page 115: ...ox displays b Select the Restart option from the list box and click OK The server powers down and restarts During the reboot process the LAN connection between the server and browser capable PC drops...

Page 116: ...ibre Channel ports Task 20 Cable Fibre Channel ports Perform this task to cable Fibre Channel ports and connect devices 1 Route fiber optic jumper cables from customer specified Fibre Channel devices...

Page 117: ...but are not considered unique The first character of a zone set name must be a letter A through Z or a through z A zone set name cannot contain spaces Valid characters are alphanumerics and the caret...

Page 118: ...e values for all switches or directors participating in the fabric If the values must be changed from the EFCM Basic Edition refer to Task 4 Configure product at the EFCM Basic Edition interface optio...

Page 119: ...the product icon then select Element Manager from the pop up menu 8 Click the Hardware tab The Hardware View Figure 31 displays 9 Double click the graphical port connector used for the fabric ISL conn...

Page 120: ...SAN32M 2 Installation and Service Manual 94...

Page 121: ...ct operation Factory defaults Table 5 lists factory defaults for product passwords customer and maintenance level and the product s Internet Protocol IP address subnet mask and gateway address Quick s...

Page 122: ...mmunity Add a community name at the Element Manager 051 Management Server database invalid Go to MAP 0600 061 Fabric Controller database invalid Go to MAP 0600 062 Maximum interswitch hop count exceed...

Page 123: ...required 150 Fabric merge failure Go to MAP 0600 151 Fabric configuration failure Go to Collect maintenance data EFCM Basic or Collect maintenance data Element Manager 200 Power supply AC voltage fai...

Page 124: ...or Collect maintenance data Element Manager 421 Firmware download complete No action required 423 CTP firmware download initiated No action required 426 Multiple ECC single bit errors occurred Go to M...

Page 125: ...ent Go to MAP 0500 582 Bit error threshold exceeded Go to MAP 0500 583 Loss of signal or loss of synchronization Go to MAP 0500 584 Not operational primitive sequence received Go to MAP 0500 585 Primi...

Page 126: ...available A system configuration drawing or planning worksheet that includes the location of the product management interface other IBM products and device connections The internet protocol IP address...

Page 127: ...o step 7 5 Power on the management interface platform and launch the associated management application EFCM Basic Edition Refer to Task 4 Configure product at the EFCM Basic Edition interface optional...

Page 128: ...ent interface a For the product reporting the problem EFCM Basic Edition Select Hardware from the Product menu at any view The Hardware View displays SAN management application At the physical map rig...

Page 129: ...ink Incident Log from the Logs menu at any view The Link Incident Log displays b If a link incident occurred the port number is listed with one of the following messages Link interface incident implic...

Page 130: ...e Logs menu at any view The Event Log displays Element Manager Select Event Log from the Logs menu at any view The Event Log displays b Record the event code and associated date time and severity Info...

Page 131: ...red on such as An illuminated PWR LED green or ERR LED amber Illuminated LEDs adjacent to Fibre Channel ports Noise and airflow from cooling fans Is the product powered on YES NO A power distribution...

Page 132: ...Exit MAP 4 Inspect and verify facility power is within specifications One single phase connection for each power supply Input power between 100 and 240 VAC at least 5 amps Input frequency between 47 a...

Page 133: ...ly Refer to Field replaceable unit Redundant power supply Was the maintenance action successful NO YES The product is operational Exit MAP A power supply failure is indicated Go to step 3 MAP 0200 POS...

Page 134: ...e the product is operational If multiple fan failures caused a thermal shutdown connect the product to facility AC power after power supply s are replaced Perform a data collection as part of the remo...

Page 135: ...e A Page cannot be found Unable to locate the server HTTP 404 file not found or similar message browser PC The icon representing the product displays a grey square with an exclamation mark SAN managem...

Page 136: ...o PC link problem Internet too busy or IP address typed incorrectly or an Ethernet port failure is indicated a Wait approximately five minutes then attempt to login to the product b At the Netsite fie...

Page 137: ...ing powered on such as An illuminated PWR LED green or ERR LED amber Illuminated LEDs adjacent to Fibre Channel ports Noise and airflow from cooling fans Is the product powered on YES NO A power distr...

Page 138: ...ed by the customer b Ensure an RJ 45 Ethernet cable connects the management server to a hub If not connect the cable as directed by the customer c Ensure Ethernet cables are not damaged If damaged rep...

Page 139: ...As shown in Figure 46 2 ensure the cable from the top hub connects to port 12 the cable from the bottom hub connects to port 24 and the MDI switch is set to MDI in c Bottom hub As shown in Figure 46...

Page 140: ...hed device is indicated If the problem is associated with another fabric element or management server go to MAP 0000 Start MAP to isolate the problem for that product Exit MAP If the problem is associ...

Page 141: ...irmware upgrade is required Refer to Upgrade firmware EFCM Basic Edition or Upgrade firmware Element Manager Perform a data collection after the upgrade Refer to Collect maintenance data EFCM Basic Ed...

Page 142: ...LAN connectivity record the appropriate IP address LAN 1 or LAN 2 Continue to the next step 20 Configure the management server reporting the Duplicate Session problem as a client a At the SAN managem...

Page 143: ...tart at the left side of the task bar The Windows Workstation menu displays d At the Windows Workstation menu sequentially select the Programs Accessories Communications and HyperTerminal options The...

Page 144: ...log box displays b Ensure the product to be reconfigured is moved from the Selected Individual Addresses list to the Available Addresses list Select highlight the product and click Edit The Address Pr...

Page 145: ...down list and type customer specified values in the User ID Password and Retype Password fields h Click OK to close the dialog box and define the new product configuration to the SAN management appli...

Page 146: ...t code Explanation Action 300 Cooling fan propeller failed Go to step 2 301 Cooling fan propeller failed Go to step 2 302 Cooling fan propeller failed Go to step 2 303 Cooling fan propeller failed Go...

Page 147: ...ng fan status polling is temporarily disabled and status values for one or more fans exceed a set threshold This indicates possible fan degradation or failure Is this event code a recurring problem NO...

Page 148: ...n for small form factor pluggable SFP optical transceivers and Fibre Channel link incidents One or more of the following indicate a failure Event code 080 081 083 506 507 512 514 515 or 516 observed a...

Page 149: ...s of synchronization Go to step 19 584 Not operational primitive sequence received Go to step 19 585 Primitive sequence timeout Go to step 19 586 Invalid primitive sequence received for current link s...

Page 150: ...sure a valid WWN or nickname is entered Was the maintenance action successful NO YES The product port is operational Exit MAP Contact the next level of support Exit MAP 3 As indicated by event code 08...

Page 151: ...the information row for the port indicating an invalid attachment c Select click the Type field and configure the port as follows Select fabric port F_Port if the port is cabled to a device Select ex...

Page 152: ...is connected to a non IBM switch at the incorrect ELP revision level The product is configured to operate in McDATA Fabric 1 0 mode and is connected to a non IBM switch Reconfigure the operating mode...

Page 153: ...he port state is No Light If the port is operational with a device attached the green LED illuminates the amber LED extinguishes and the port state is Online Was the maintenance action successful NO Y...

Page 154: ...evel of support Exit MAP 10 A connection is not allowed because of a switch binding or exchange security attribute ESA feature mismatch Switch binding parameters must be compatible for both fabric ele...

Page 155: ...t is operational Exit MAP Contact the next level of support Exit MAP 12 A connection is not allowed because of a SANtegrity authentication failure At the EFCM Basic Edition interface or Element Manage...

Page 156: ...erate at the product backplane speed Optical transceiver does not support the configured port speed Change the port speed to be compatible with the backplane or optical transceiver speed a For the pro...

Page 157: ...ved and replaced Refer to Customer replaceable unit SFP optical transceiver The procedure is concurrent and performed while the product is operational Replace the transceiver with a transceiver of the...

Page 158: ...e This operation will cause a link reset to be sent to the attached device displays 3 Click OK The port resets c Perform an external loopback test for the reset port Refer to External loopback test EF...

Page 159: ...a port Element Manager c Clean fiber optic connectors Refer to Clean fiber optic components d Unblock the port Refer to Block or unblock a port EFCM Basic Edition or Block or unblock a port Element Ma...

Page 160: ...e is causing the recurrent link incident Inform the customer of the problem and have the system administrator a Inspect and verify operation of the attached device b Repair the attached device if a fa...

Page 161: ...EFCM Basic Edition or Collect maintenance data Element Manager Exit MAP Table 17 MAP 600 event codes Event code Explanation Action 011 Login Server database invalid Go to step 2 021 Name Server datab...

Page 162: ...reset Perform a data collection and contact the next level of support Refer to Collect maintenance data EFCM Basic Edition or Collect maintenance data Element Manager Exit MAP 5 As indicated by event...

Page 163: ...icates the product is isolated from all fabric elements and is accompanied by an event code 070 for each segmented E_Port Event code 071 is resolved when all 070 events are corrected Obtain supplement...

Page 164: ...sic Edition Select Switch and Fabric Parameters from the Configure menu at any view The Fabric Parameters View displays Element Manager Select Operating Parameters and Fabric Parameters from the Confi...

Page 165: ...peat steps d and e at the second product attached to the segmented E_Port Use a different preferred domain ID value g Set both products online Refer to Set online state EFCM Basic Edition or Set onlin...

Page 166: ...n successful NO YES The fabric ISL and product are operational Exit MAP Contact the next level of support Exit MAP 11 An E_Port segmented because a build fabric protocol error was detected a Disconnec...

Page 167: ...rincipal or Default then click OK or Activate The switch priority value designates the fabric s principal switch which is assigned a priority of 1 and controls the allocation and distribution of domai...

Page 168: ...c element Advise the customer of the problem and disconnect the ISL to the unsupported fabric element Exit MAP 16 Event code 082 is informational only and indicates a product E_Port is fenced blocked...

Page 169: ...layer protocol errors Go to MAP 0000 Start MAP and perform fault isolation at the attached switch Exit MAP 18 An E_Port is fenced because devices connected to the attached fabric element are flooding...

Page 170: ...ort Exit MAP 20 Port fencing threshold settings are too restrictive a At the EFCM Basic Edition interface or SAN management application change port fencing threshold settings to more lenient values as...

Page 171: ...em Increase the ISL link speed between the fabric elements reporting the problem from 1 Gbps to 2 or 4 Gbps Reroute Fibre Channel traffic by moving device connections to a less congested region of the...

Page 172: ...e Disconnect the fiber optic jumper cable from the E_Port reporting the problem then reconnect the cable to the same port Was the maintenance action successful NO YES The fabric ISL and product are op...

Page 173: ...a zone merge failure Obtain supplementary error code data for event code 150 At the Event Log examine bytes 12 through 15 of event data that specify the error code Record the error code Perform a dat...

Page 174: ...SAN32M 2 Installation and Service Manual 148...

Page 175: ...or off Cleaning fiber optic components Downloading firmware or software from the Filecenter Port light emitting diode LED diagnostics Repair procedures EFCM Basic Edition Repair procedures SAN managem...

Page 176: ...power cord is connected the switch powers on and performs power on self tests POSTs NOTE For high availability plug the power cords into separate facility power circuits 3 During POSTs The green PWR L...

Page 177: ...only be performed if a CTP card failure is indicated Do not reset a switch unless directed to do so by a procedural step or the next level of support An initial machine load IML or reset is performed...

Page 178: ...owser PC or management server Ethernet link drops momentarily Reset To reset the switch 1 Press and hold the RESET button for ten seconds After holding the button for three seconds the amber ERR LED b...

Page 179: ...cleaning pads CAUTION Goggles are needed for the procedure C011 To clean fiber optic components 1 Optical transceivers are ESD sensitive Ensure an ESD grounding cable is connected to the product chass...

Page 180: ...software shipped with the product is provided on the EFC Management Applications CD ROM Subsequent upgrade firmware and software versions are provided to customers through IBM NOTE When upgrading firm...

Page 181: ...s offline Beaconing Off On or Blinking Blinking Yellow Triangle Port is beaconing Amber LED blinks once every two seconds to enable users to locate port Invalid Attachment On Off Yellow Triangle Port...

Page 182: ...Select the desired log from the Logs menu at any view Logs with maintenance information are Event Link Incident Open Trunking Re Route Fabric Embedded Port Frame Port Failure Off On Red and Yellow Bl...

Page 183: ...ber reporting the link incident Link Incident Event Brief description of the link incident and cause including Implicit incident Bit error threshold exceeded Loss of signal or loss of synchronization...

Page 184: ...logs When the non wrapping log fills old records are overwritten The wrapping log preserves all records Embedded Port Frame Log The Embedded Port Frame Log records all Fibre Channel frames transmitte...

Page 185: ...ew Performing an internal or external loopback test Port List View The EFCM Basic Edition interface provides access to port diagnostic information through the Port List View To open this view select P...

Page 186: ...iption for the port Port Type User defined port type GX_Port FX_Port G_Port F_Port or E_Port Operating Speed Port operating speed Not Established 1 Gbps 2 Gbps or 4 Gbps Fibre Channel Address Port FC...

Page 187: ...View click the entry for a port in the Transceiver column Port transceiver technology information for the selected port appears in the lower panel of the view Port Number Product port number Identifie...

Page 188: ...d and the number of Class 3 frames transmitted received or discarded Open Trunking Statistics These statistics include the number of traffic flows rerouted to or from an ISL due to congestion Internal...

Page 189: ...the seconds remaining in the test The test takes approximately 30 seconds NOTE Click Stop at any time to abort the loopback test 6 When the test completes the Diagnostics Executing View reverts to the...

Page 190: ...4 At the EFCM Basic Edition interface select Ports and Diagnostics from the Maintenance menu at any view The Diagnostics View displays Figure 49 5 Type the port number to be tested in the Targeted Por...

Page 191: ...capture data for analysis by support personnel Maintenance data includes the dump file and engineering logs NOTE An optional full volatility feature is often required at military sites that process cl...

Page 192: ...eturn the diskette with the failed CRU to support personnel for failure analysis Set online state This section describes procedures to set the product online or offline Operational states are Online W...

Page 193: ...acent to the Current Online State field The product goes offline Block or unblock a port This section describes procedures to block or unblock a Fibre Channel port Blocking a port prevents an attached...

Page 194: ...column to remove the check mark and unblock the port A blank box indicates the port is unblocked 3 Click OK to save and activate changes Upgrade firmware Firmware is the product operating code stored...

Page 195: ...face Refer to Download firmware for instructions NOTE When upgrading firmware follow all procedural information contained in release notes or engineering change EC instructions that accompany the vers...

Page 196: ...de complete Click here to login displays 7 Click the here link to login and start a new EFCM Basic Edition session The Enter Network Password dialog box displays 8 Type the default user name and passw...

Page 197: ...ed time remaining to complete the backup process When finished the dialog box changes to a Download complete dialog box 5 Click Close to close the dialog box Restore configuration To restore the switc...

Page 198: ...ration data When configuration data is reset to factory default values the switch defaults to the factory set Internet Protocol IP address and all optional features are disabled To reset configuration...

Page 199: ...IP address of 10 1 1 10 a At the browser enter the default IP address of 10 1 1 10 as the Internet URL The Enter Network Password dialog box displays b Type the default user name and password NOTE The...

Page 200: ...f the event Include this information when reporting an event to customer support Product Product associated with the event and configured name or IP address associated with the instance Data Additiona...

Page 201: ...contain switch level maintenance information At any application view click select the desired log option from the Logs menu Logs with maintenance information are Event Hardware Link Incident Port Thre...

Page 202: ...mber Part number of the inserted or removed part Serial Number Serial number of the inserted or removed part Link Incident Log The Link Incident Log records Fibre Channel link incident events and caus...

Page 203: ...Date and time the re route occurred Receive Port Target port number decimal receiving Fibre Channel traffic after the re route Target Domain Target device domain ID decimal receiving Fibre Channel tra...

Page 204: ...of a second Description Description of the zoning or fabric change Event Data Supplementary event data that provides additional information that varies according to the even logged Ports RSCN only Li...

Page 205: ...blocked State Port state Online Offline Not Installed Inactive Invalid Attachment Link Reset No Light Not Operational Port Failure Segmented E_Port or Testing Type Port type GX_Port FX_Port G_Port F_P...

Page 206: ...nclude the number of link failures synchronization and signal losses discarded frames invalid transmission words primitive sequence CRC delimiter and address identification errors and short frames Ope...

Page 207: ...Blocked or Unblocked Figure 57 Port Properties dialog box 10 100 km Configuration User configured state for extended distance operation On or Off Rx BB_Credits Configured User defined number of receiv...

Page 208: ...nvalid Attachment Link Reset No Light Not Operational Port Failure Segmented E_Port or Testing A yellow triangle appears adjacent to the status field if the port is in a non standard state that requir...

Page 209: ...s or 4 Gbps Internal loopback test An internal loopback test checks internal port serializer and deserializer circuitry and checks for the presence of an optical transceiver but does not check fiber o...

Page 210: ...ppears and the Next button changes to a Start Test button Figure 59 Port Diagnostics dialog box 6 Click Start Test The test begins and a The Start Test button changes to a Stop Test button b The messa...

Page 211: ...loopback plug into the port receptacle 4 At the Element Manager application management server select Port Diagnostics from the Maintenance menu The Port Diagnostics dialog box displays Figure 59 5 Typ...

Page 212: ...sceiver may require swapping the logical port address of the failed port to a known operational port This ensures the port address matches information in the hardware configuration definition HCD of a...

Page 213: ...og box indicates the port swap operation is complete and beaconing is disabled Select each Unblock check box to unblock the ports then click Finish 7 Ensure the customer s system administrator varies...

Page 214: ...t disk rewritable CD RW drive and insert a blank rewritable CD 3 At the Save Data Collection dialog box select the compact disc drive D from the Look in drop down menu type a descriptive name for the...

Page 215: ...vel of support To set the product online or offline 1 At the Element Manager application management server select Set Online State from the Maintenance menu The Set Online State dialog box displays Fi...

Page 216: ...Port menu option Note the check mark in the box adjacent to the menu item indicating the port is blocked A Warning dialog box displays Click OK The dialog box closes and the following occur to indica...

Page 217: ...box Add firmware version to management server library Ensure the desired firmware version is obtained from the Filecenter and resident on the management server hard drive Refer to Download firmware fo...

Page 218: ...lose to close the dialog box 7 To send the firmware version refer to Download firmware version Download firmware version To download a firmware version to the switch 1 Before downloading firmware vers...

Page 219: ...a Sending Files message displays and remains as a progress bar shows percent completion of the download The bar progresses to 100 when the last file is transmitted to the CTP card c As the download f...

Page 220: ...Fibre Channel frame traffic through the switch and sets attached FC AL devices offline 2 Set the switch offline For instructions refer to Set online state 3 At the Element Manager application managem...

Page 221: ...set Configuration dialog box displays Figure 65 Figure 65 Reset Configuration dialog box 5 Click Reset to initiate the reset operation and close the dialog box 6 The switch IP address resets to the de...

Page 222: ...ct Setup from the Discover menu The Discover Setup dialog box displays Figure 66 Figure 66 Discover Setup dialog box d Select highlight the entry representing the reset switch in the Available Address...

Page 223: ...address through the maintenance port Refer to Task 5 Configure product network information optional for instructions e Identify the switch to the SAN management application Refer to Task 12 Configure...

Page 224: ...the server close and exit all applications then perform one of the following Insert the EFC Management Applications CD ROM into the CD ROM drive of the management server Ensure the desired software ve...

Page 225: ...The Shut Down Windows dialog box displays b Select the Restart option from the list box and click OK The server powers down and restarts During the reboot process the LAN connection between the server...

Page 226: ...and password and click OK The server s Windows desktop opens and the SANavigator Log In or EFCM Log In dialog box displays NOTE The default Windows user name is Administrator and the default password...

Page 227: ...ON statements 2 Do not perform an RRP unless a failure is isolated to a part If fault isolation was not performed refer to MAP 0000 Start MAP 3 Before removing a part read the associated RRP to famili...

Page 228: ...ic cleaning kit ESD grounding cable and wrist strap A 5 16 inch door tool may be used for some procedures Removal To remove an SFP optical transceiver 1 Notify the customer that the port with the defe...

Page 229: ...re an ESD grounding cable is connected to the product chassis or approved bench ground and your wrist 6 Disconnect the fiber optic jumper cable from the port a Pull the keyed LC connector free from th...

Page 230: ...om the Logs menu At the management server Element Manager application select Event Log from the Logs menu An event code 513 SFP optics hot removal completed appears in the Event Log Replacement To rep...

Page 231: ...r instructions c Insert the keyed LC cable connector into the port s optical transceiver 6 Ensure the amber port LED extinguishes If the LED illuminates go to MAP 0000 Start MAP to isolate the problem...

Page 232: ...rror LED on the product front bezel At a web browser communicating with the EFCM Basic Edition interface select Clear System Error Light from the Maintenance menu At the management server Element Mana...

Page 233: ...cord from facility power DANGER Multiple power cords L003 4 Disengage and remove the power supply a Disengage the locking mechanism by rotating both finger handles outward 90 degrees as shown in part...

Page 234: ...ed and rotated 90 degrees outward a While supporting the power supply with one hand insert it into the switch chassis b Firmly push the power supply into the chassis Rotate the finger handles 90 degre...

Page 235: ...is indicated go to MAP 0000 Start MAP to isolate the problem 8 Perform the data collection procedure Refer to Collect maintenance data EFCM Basic Edition or Collect maintenance data SAN management app...

Page 236: ...SAN32M 2 Installation and Service Manual 210...

Page 237: ...arliament Directive 2002 95 EC takes effect July 1 2006 restricting the use of certain hazardous substances in electrical and electronic equipment RoHS Equipment placed on the market before that date...

Page 238: ...SAN32M 2 Installation and Service Manual 212 Front accessible FRUs Figure 71 illustrates front accessible FRUs 1 Contact IBM to order appropriate SFPs Figure 71 Front accessible SFPs i32M2002 1...

Page 239: ...bers to Figure 72 FRU part numbers descriptions and quantities Figure 72 Rear accessible FRUs Table 22 Rear accessible FRU parts list Ref Non RoHS part numbers RoHS part numbers Description Qty Figure...

Page 240: ...SAN32M 2 Installation and Service Manual 214...

Page 241: ...wer cords and receptacles Figure 73 illustrates optional power cords and receptacles Table 23 is the associated parts list The table includes reference numbers to Figure 73 feature numbers and descrip...

Page 242: ...0 volts 10 amps 2 8 meters Receptacle CEI 23 16 VII 1021 6 Reference only Power cord AC Israel SI 32 right angle 250 volts 15 amps 2 8 meters Receptacle SI 32 1022 7 Reference only Power cord AC Thail...

Page 243: ...pan NEMA 6 15P straight 240 volts 6 amps 2 8 meters Receptacle NEMA 6 15R Note The power cord shipped is specifically intended for use with the associated product and cannot be used with any other ele...

Page 244: ...SAN32M 2 Installation and Service Manual 218...

Page 245: ...ort events 800 through 899 thermal sensor events Events are recorded in the Event Log at the Enterprise Fabric Connectivity Manager EFCM Basic Edition interface or rack mount management server Element...

Page 246: ...plementary data included Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 021 Message Name Server data...

Page 247: ...d Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 051 Message Management Server database invalid Seve...

Page 248: ...vent Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 062 Message Maximum interswitch hop count exceeded Severity Informational Explanation Fabric controller soft...

Page 249: ...Ls Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 064 Message ESS response from indicated domain ID...

Page 250: ...atible zoning configurations The same name is applied to a zone for the switch and another director or switch but the zones contain different zone members Modify the zone name to make it unique or ens...

Page 251: ...plied to a zone for the switch and another director or switch but the zones contain different zone members Modify the zone name to make it unique or ensure zones with the same name contain identical z...

Page 252: ...Sense Info LinkIncident Log Event code 073 Message Fabric initialization error Severity Informational Explanation An error was detected during the fabric initialization sequence probably caused by fr...

Page 253: ...1 Count of frame delivery aborts Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 075 Message E_Port s...

Page 254: ...d for the port number Action Change the port binding definition or connect the proper device or fabric element to the indicated port Event data Byte 0 Port number reporting the unauthorized connection...

Page 255: ...Fabric 1 0 if connected to an open fabric compliant product manufactured by a different vendor 4 Incompatible switch The switch returned a Process ELP Reject Invalid Revision Level reason code becaus...

Page 256: ...rs If the problem persists contact support personnel to report the problem F Unauthorized switch binding WWN Switch binding is enabled and an attached device or fabric element has an incompatible swit...

Page 257: ...fifth byte byte 4 specifies the fence type code as follows 1 Protocol error Failure is associated with persistent incomplete operations or application layer protocol errors including port logins fabr...

Page 258: ...led Not applicable to IBM 2026 type switches 6 Port swap conflict The port swap configuration is invalid Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Ma...

Page 259: ...data included Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 140 Message Congestion detected on an...

Page 260: ...ge Low BB_Credit detected on an ISL Severity Informational Explanation OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the configured low BB_Cre...

Page 261: ...ess failed The fabric binding membership lists do not match an incompatible zone set was detected there is a problem with exchanging zoning parameters or the zone set merge failed This event code is a...

Page 262: ...SW2 protocol and are typically complicated Decoding the event data requires engineering support Event data are as follows Bytes 0 3 Managing switch domain ID in internal format 1 31 Bytes 4 7 Fabric...

Page 263: ...on and return the CD and failed power supply to support personnel Event data No supplementary data included Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E...

Page 264: ...Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 204 Message Power supply DC voltage recovery Severity Informationa...

Page 265: ...stribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 207 Message Power supply installed Severity Information...

Page 266: ...stribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 301 Message Cooling fan propeller failed Severity Major...

Page 267: ...t Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 303 Message Cooling fan propeller failed Severity Major Explanation Four...

Page 268: ...Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 305 Message Cooling fan propeller failed Severity Major Explanatio...

Page 269: ...Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 311 Message Cooling fan propeller recovered Severity Informational Explana...

Page 270: ...ion Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 313 Message Cooling fan propeller recovered Severity Informati...

Page 271: ...t Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 315 Message Cooling fan propeller recovered Severity Informational Expla...

Page 272: ...a determined threshold This indicates a possible fan failure Fan status polling is enabled hourly or following an IML or reset Action No immediate action required Monitor cooling fan operation or add...

Page 273: ...05 cooling fan 06 power supply assembly Byte 1 CRU slot number Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log...

Page 274: ...o support personnel Event data Bytes 0 3 fault identifier least significant byte first Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense...

Page 275: ...always a space Bytes 3 and 4 maintenance level yy Bytes 9 12 build ID bbbb Byte 5 always a period Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call...

Page 276: ...ibution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 433 Message Nonrecoverable Ethernet fault Severity Major E...

Page 277: ...Severity Informational Explanation The switch detected a deviation in the normal operating mode or status of the embedded port Action No action required An additional event code is generated if this i...

Page 278: ...Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 453 Message New feature key installed Severity Informational Expla...

Page 279: ...pported transmission media Bytes 8 11 reason code specific Byte 21 and 22 speed capability Byte 16 connector type Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event...

Page 280: ...es 18 and 19 HA error callout 4 Bytes 10 and 11 HA error callout 2 Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident L...

Page 281: ...l number Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 513 Message Optical transceiver hot removal...

Page 282: ...ED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 515 Message Optical digital diagnostics warning threshold exceeded Severity Minor Explanation An optical transceiver digital diagno...

Page 283: ...follows 01 TX temperature 02 TX supply voltage 03 TX bias current 04 TX power 05 RX power Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Se...

Page 284: ...anagement Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 525 Message FL_Port arbitration timeout Severity Informational Explanation...

Page 285: ...mat Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 582 Message Bit error threshold exceeded Severity...

Page 286: ...the specific link incident record format Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 584 Message...

Page 287: ...ution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 586 Message Invalid primitive sequence received for current...

Page 288: ...Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 811 Message Critically hot temperature warning CTP c...

Page 289: ...bution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event code 850 Message Switch shutdown due to CTP thermal violations S...

Page 290: ...SAN32M 2 Installation and Service Manual 264...

Page 291: ...IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send licen...

Page 292: ...cts should be addressed to the suppliers of those products IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any pe...

Page 293: ...United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Other company product or service names may be trademarks or service mar...

Page 294: ...nt Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two condition...

Page 295: ...lity Directive Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertraglichkeit von Geraten EMVG vom 18 September 1998 bzw der EMC EG Richtlinie 89 336 Dieses Ger t ist ber...

Page 296: ...2M 2 Installation and Service Manual 270 People s Republic of China Class A Electronic Emission Statement Korean Class A Electronic Emission Statement Japan VCCI Class A ITE Electronic Emission Statem...

Page 297: ...anager 78 enable through EFCM Basic 44 enable through Element Manager 78 switch configure through EFCM Basic 44 configure through Element Manager 86 enable through EFCM Basic 44 enable through Element...

Page 298: ...CM Basic 36 Element Manager 78 preferred path EFCM Basic 44 Element Manager 87 RADIUS server EFCM Basic 43 Element Manager 86 SANtegrity authentication EFCM Basic 43 Element Manager 86 SANtegrity bind...

Page 299: ...word 200 SAN management application user name 200 switch gateway address 17 95 IP address 17 95 passwords 17 95 subnet mask 17 95 TightVNC password 51 89 199 Windows password 52 90 user name 52 90 Win...

Page 300: ...on 43 86 enable EFCM Basic 43 SAN management application 86 environment operating 8 shipping 7 storage 7 equipment cabinet description 1 switch installation 25 ERR LED description 6 location 3 error d...

Page 301: ...nload software 154 firmware add version to management server library 191 determine version EFCM Basic Edition 169 SAN management application 191 download EFCM Basic Edition 169 SAN management applicat...

Page 302: ...ional Electrotechnical Commission compliance 267 interop mode 32 76 interswitch link configure performance features EFCM Basic 44 Element Manager 87 SAN management application 87 description 1 fault i...

Page 303: ...ption 9 event code tables 219 fault isolation 109 LCD panel password 48 minimum specifications 10 recommended specifications 10 specifications 10 11 N N_Port ID virtualization configure PFE key EFCM B...

Page 304: ...FCM Basic 44 SAN management application 87 description 44 87 port threshold alert log 176 ports cabling 90 configurable types 1 configure basic information EFCM Basic 34 Element Manager 76 configure B...

Page 305: ...data 165 manage configuration data 170 obtain log information 156 set online state 166 upgrade firmware 168 Element Manager application perform port diagnostics 178 IML or reset switch 151 install or...

Page 306: ...nfigure through Element Manager 86 security features configure EFCM Basic 43 Element Manager 86 SAN management application 86 Enterprise Fabric Mode 43 86 SANtegrity authentication 43 86 SANtegrity bi...

Page 307: ...ied by service personnel 15 transceivers compliance 267 U unblock port EFCM Basic Edition 167 SAN management application 189 user name configure at management server 60 default EFCM Basic Edition 26 d...

Page 308: ...SAN32M 2 Installation and Service Manual 282...

Page 309: ...ation in this book is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h...

Page 310: ...pment Department GZW 9000 South Rita Road Tucson Arizona U S A 85744 0002 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 311: ......

Page 312: ...Printed in USA GC26 7763 01...

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