14 Problem Solving
372
Pro
b
lem
Solvi
n
g
14
Trouble during Copying
This section describes how to resolve copy problems.
Unable to Copy
If you cannot copy a document, identify the symptom in the following table to perform the
remedy.
Symptom
Cause
Remedy
The document is
not correctly fed
from the
document feeder.
The document is too small.
The minimum size of document that can be
loaded on the document feeder is 5.5 x 5.5
mm (A5 ).
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document type is
unsuitable.
The document feeder does not feed irregular
sized documents, business cards,
transparencies, or thin documents.
In addition, the document feeder does not
feed documents with sticky tags, paper clips,
or adhesive tape.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
The document guides are set
in incorrect positions.
Adjust the document guides to the
document.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
A piece of torn paper remains
in the document feeder.
Open the document feeder cover, and
remove the piece.
Refer to "Document Jams" (P.496).
Documents of mixed sizes are
loaded.
The machine cannot copy original of
different sizes at a time.
Summary of Contents for ApeosPort-V 4020
Page 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...
Page 12: ...12...
Page 36: ...1 Before Using the Machine 36 Before Using the Machine 1...
Page 52: ...2 Paper and Other Media 52 Paper and Other Media 2...
Page 68: ...3 Maintenance 68 Maintenance 3...
Page 90: ...4 Machine Status 90 Machine Status 4...
Page 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...
Page 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...
Page 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...
Page 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...
Page 610: ...610 Index...