14 Problem Solving
400
Pro
b
lem
Solvi
n
g
14
016-406
[Cause]
An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
1)Store an SSL client certificate in the machine, and set it as the SSL client certificate.
2)If an SSL client certificate cannot be set on the machine, select an option other than
[EAP-TLS] in [Authentication Method].
016-407
016-408
016-409
016-410
016-411
016-412
[Cause]
After automatically obtained the IP address, the machine failed to retrieve proxy server
settings from the DHCP server.
[Remedy] Modify the customized program and install it again.
016-427
[Cause]
The user name or password for 802.1x authentication did not match in the setting of
Ethernet2.
[Remedy] Confirm and correctly enter the user name or password in the setting of Ethernet2.
If the error still is not resolved, check whether the network environment is set correctly.
016-428
[Cause]
The 802.1x authentication method cannot be processed in the setting of Ethernet2.
[Remedy] Set the authentication method of the machine to the same method as set for the
authentication server in the setting of Ethernet2.
016-429
[Cause]
The authentication connection of Ethernet2 timed out.
[Remedy] Confirm the network connection of Ethernet2 and switch setting of the authentication
device physically connected to the machine via a network, and check whether it is
connected to the machine correctly.
016-430
[Cause]
The root certificate of Ethernet 2 did not match.
[Remedy] Confirm the authentication server and store the root certificate of the server certificate
of the authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, set [Server Certificate
Verification] of [IEEE 802.1x Settings] for Ethernet 2 to [Disabled] on the touch screen.
016-431
[Cause]
An internal error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
016-432
[Cause]
An error occurred in the SSL client certificate of Ethernet2.
[Remedy] Take one of the following measures:
z
Store an SSL client certificate in the machine to set the SSL client certificate.
z
If an SSL client certificate cannot be set on the machine, select an option other than
[EAP-TLS] in [Authentication Method].
016-450
[Cause]
The SMB host name already exists.
[Remedy] Change the host name.
Refer to "Host Name" (P.156).
016-453
[Cause]
Updating of the IPv6 address and host name for the DNS server failed.
[Remedy] Check whether the IP address of the DNS server is set correctly.
016-454
[Cause]
Unable to retrieve the IP address from DNS.
[Remedy] Confirm the DNS configuration and IP address retrieve setting.
Refer to "Protocol Settings" (P.152).
Error Code
Cause and Remedy
Summary of Contents for ApeosPort-V 4020
Page 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...
Page 12: ...12...
Page 36: ...1 Before Using the Machine 36 Before Using the Machine 1...
Page 52: ...2 Paper and Other Media 52 Paper and Other Media 2...
Page 68: ...3 Maintenance 68 Maintenance 3...
Page 90: ...4 Machine Status 90 Machine Status 4...
Page 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...
Page 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...
Page 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...
Page 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...
Page 610: ...610 Index...