Fuji Xerox ApeosPort-V 4020, Administrator'S Manual

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14 Problem Solving
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017-704 [Cause] An internal error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. Send the job again.
017-705
017-706
017-707
017-708 [Cause] ThinPrint.Engine SSL authentication error.
[Remedy] Check the server certificate information (expiry date and address) that is registered to
ThinPrint.Engine.
017-709 [Cause] An SSL communication error occurred between ThinPrint.Engine and the machine.
[Remedy] Check the settings of the machine.
017-713
[Cause] The SMTP server does not support STARTTLS.
[Remedy] Change SSL/TLS communication setting to other than [STARTTLS].
017-714 [Cause] SSL connection to the SMTP server failed.
[Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it,
check the port number of the SMTP server. If the error still is not resolved, contact our
Customer Support Center.
017-715 [Cause] SMTP server SSL server authentication error. The server certificate is invalid.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
017-716 [Cause] SMTP server SSL server authentication error. It is before the valid period of the server
certificate.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
017-717 [Cause] SMTP server SSL server authentication error. The server certificate expired.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] under [SSL/TLS Settings] to [Disabled],
however the validity of the server cannot be warranted.
017-718 [Cause] SMTP server SSL server authentication error. The server name and certificate do not
match.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
017-719
[Cause] SMTP server SSL server authentication error. SSL authentication internal error.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
017-723 [Cause] Character strings the DocuWorks Direct Print feature does not support are used.
[Remedy] Print the file from DocuWorks Viewer via the PCL print driver.
017-724 [Cause] An error occurred while receiving a print job from Denshi-Pen.
[Remedy] Confirm whether the machine is compatible with Denshi-Pen. When it is compatible,
execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
017-725 [Cause] An error occurred while receiving a print job when the Force Annotation is enabled.
[Remedy] Incorrect name is set for the template of the Force Annotation. Confirm the name of the
template registered in the machine.
Error Code Cause and Remedy