Dentsply Sirona
Service Manual CEREC Primescan AC, Primescan AC, CEREC Omnicam AC, Omnicam AC
2 Service tools
2.5 Dentsply Sirona Restore Solution
66 81 832 D3696
D3696.076.01.02.02 05.2019
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2.5.3
Prerequisites for performing this procedure
● USB stick with Dentsply Sirona Restore Solution.
● All important user data on the C: drive must be backed up on the D:
drive as a minimum; an even better and safer option is to back it up
on an external medium, such as a CD, DVD, USB mass memory, or
network.
● Up-to-date installation media of the software used on the system
must be available (refer to the final steps).
● The hardware must be the same as at the time of delivery.
● The protected partition and the image file must not have been
changed.
● The hard disk must be recognized by BIOS and have no physical
malfunctions.
● There must be no changes made to the partitions on the hard disk.
2.5.4
When can the procedure not be used?
This procedure is not suited for the initial configuring of a new hard disk.
Do not start the process if the following occurs:
● System initialization or BIOS error messages are displayed.
● The monitor display is not present.
● Trackball or touchpad of the acquisition unit are not recognized.
● Drive C: contains important data for which no backup exists.
2.5.5
It is lost:
● All data, programs, updates, and settings which the user has stored,
installed, and performed are no longer available following the
procedure.
● Hardware components that are subsequently installed or modified
might not be recognized or may lead to error messages and
malfunctions.
Patient data usually saved on the D: drive is retained in this process.
For certainty, Dentsply Sirona also recommends saving this
beforehand, and regularly in general.
