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Troubleshooting

The failed print job is still in your computer's
print queue.

• If the failed print job is still in your computer's print

queue, delete it.

• Otherwise, double-click the printer icon in the following

folder and cancel all documents:
• (Windows Server

®

2003)

Click

Start > Printers and Faxes.

• (Windows Vista

®

)

Click

(Start) > Control Panel > Hardware and

Sound > Printers.

• (Windows

®

7)

Click

(Start) > Devices and Printers > Printers and

Faxes.

• (Windows

®

8)

Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click

Settings >

Control Panel.

In the

Hardware and Sound

group, click

View devices and printers > Printers.

• (Windows Server

®

2008)

Click

Start > Control Panel > Printers.

• (Windows Server

®

2012)

Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click

Settings >

Control Panel.

In the

Hardware

group, click

View

devices and printers > Printers.

• (For Windows Server

®

2012 R2)

Click

Control Panel

on the

Start

screen. In the

Hardware

group, click

View devices and printers.

• OS X v10.8.x

Click the

System Preferences > Print & Scan.

• OS X v10.9.x, v10.10.x

Click the

System Preferences > Printers & Scanners.

Wired/Wireless

Your Dell machine is not connected to the
wireless network.

Print the WLAN Report to check the error code on the
printed report.

Wireless

My Dell Machine is not Found on the Network Even After Successful Installation.

Cause

Action

Interface

Your security software blocks your machine's
access to the network.

Some security software might block access without showing a
security alert dialog box even after successful installation.
To allow access, see the instructions for your security
software or ask the manufacturer.

Wired/Wireless

Your Dell machine is not assigned with an
available IP address.

Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your
computer and the Dell machine are correct and located on
the same network.
For more information on how to verify the IP address and the
Subnet Mask, ask your network administrator.

Wired/Wireless

Your Dell machine is not connected to the
network using wireless capabilities.

Print the WLAN Report to check the error code on the
printed report.

Wireless

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Summary of Contents for E514dw

Page 1: ...Dell Multifunction Printer E515dw Dell Multifunction Printer E515dn Dell Multifunction Printer E514dw User s Guide Regulatory Model Dell E515dw E515dn E514dw ...

Page 2: ......

Page 3: ...ad and Print Paper in the Manual Feed Slot 38 Load and Print Plain Paper Thin Paper Recycled Paper and Bond Paper in the Manual Feed Slot 38 Load and Print on Thick Paper and Labels in the Manual Feed Slot 40 Load and Print on Envelopes in the Manual Feed Slot 42 Paper Settings 44 Change the Paper Size 45 Change the Paper Type 45 Set the Check Size 45 Unscannable and Unprintable Areas 46 Using Spe...

Page 4: ...ndows 60 Improve Thin Line Windows 60 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 60 Print as a Poster Windows 61 Print on Both Sides of the Paper Windows 62 Print as a Booklet Windows 64 Change the Paper Source Windows 67 Advanced Printing Methods Windows 67 Print in Toner Save Mode Windows 68 Scaled Print Windows 69 Reverse Print Windows 69 Add a Watermark to the Printed D...

Page 5: ...the Paper Size Macintosh 82 Change the Orientation of Your Print Portrait or Landscape Macintosh 83 Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh 83 Reverse Print Macintosh 84 Flip Horizontally Macintosh 84 Scaled Print Macintosh 85 Change the Media Type Macintosh 85 Change the Resolution Macintosh 86 Reduce or Enlarge Document Layout Macintosh 86 Change the Paper Source Mac...

Page 6: ...dows 7 and Windows 8 101 Scan Using Web Services from the Dell Machine Windows Vista SP2 or greater Windows 7 and Windows 8 102 Configure Scan Settings for Web Services 102 Change Scan Button Settings from ControlCenter Macintosh 103 Scan from Your Computer Windows 106 Scan from Your Computer Macintosh 106 Scan Using ControlCenter Macintosh 106 Scan Documents and Photos Using ControlCenter Macinto...

Page 7: ...38 Select or Change Settings for Sending a Fax 140 Change the Fax Resolution 140 Change the Fax Contrast 141 Send a Fax Manually 141 Set Glass Scan Size for Faxing 142 Send a Fax at the End of a Conversation 142 Use Dual Access to Dial Scan Send and Receive Faxes Simultaneously 142 Send the Same Fax to More than One Recipient Broadcasting 142 Cancel a Broadcast in Progress 143 Send a Fax in Real T...

Page 8: ...the End of a Telephone Conversation 153 Avoid Incoming Fax from Specific Numbers 153 Memory Receive Remote Fax Options 154 Forward Incoming Faxes to Another Machine 155 Store Incoming Faxes in the Machine s Memory 155 Change Memory Receive Remote Fax Options 155 Turn off Memory Receive Remote Fax Options 156 Print a Fax Stored in the Machine s Memory 156 Remote Retrieval 156 Set a Remote Access Co...

Page 9: ...rvices and External Devices 169 Voice Mail 169 Distinctive Ring 170 Register the Distinctive Ring Pattern 171 Turn Off Distinctive Ring 172 Caller ID 172 External TAD Telephone Answering Device 173 Connect an External TAD 174 Record an Outgoing Message OGM on the External TAD 174 Multi line Connections PBX 174 External and Extension Telephones 175 Connect an External or Extension Telephone 175 Ope...

Page 10: ...Wireless LAN Access Point Router in the Network Ad Hoc Mode 198 Learn to Use Network Management Utilities 199 Learn about Network Management Utlilities 199 What is Web Based Management 199 Access Network Management Software and Utilities 199 Access Web Based Management 199 Locate the Machine s Network Settings 201 Locate Network Settings When Using the Dell Control Panel 201 Locate Network Setting...

Page 11: ...e Your Machine for a Wireless Network When the SSID Is Not Broadcast 210 Use Wi Fi Direct 212 Print or Scan from Your Mobile Device Using Wi Fi Direct 212 Mobile Printing 213 Configure Your Wi Fi Direct Network 213 Advanced Network Features 217 Print the Network Configuration Report 218 Configure Your Mail Server Settings Using Web Based Management 218 Configure the Dell Machine for Email or I Fax...

Page 12: ...al Pairing to Install Drivers Used for Printing and Scanning in Infrastructure Mode Windows 7 and Windows 8 234 Use Vertical Pairing to Install Drivers Used for Printing from the Wi Fi Direct Network Windows 8 1 235 Available Services 236 Other Ways to Configure the IP Address 236 Configure the IP Address Using DHCP 236 Configure the IP Address Using BOOTP 237 Configure the IP Address Using RARP 2...

Page 13: ...E mail 246 Scan to FTP 246 Fax to Server 246 Network Reset 246 8 Security 249 Lock the Machine Settings 249 About Using TX Lock 249 Set the TX Lock Password 249 Change the TX Lock Password 250 Turn TX Lock On Off 250 About Using Setting Lock 251 Set the Setting Lock Password 251 Change the Setting Lock Password 251 Turn Setting Lock On or Off 252 Before Using Network Security Features 252 Supporte...

Page 14: ...ompatibility for Interference and VoIP Systems 270 Network Problems 271 Error Messages 271 Where Can I Find My Dell Machine s Network Settings 272 I Cannot Complete the Wireless Network Setup Configuration 272 My Dell Machine Cannot Print or Scan over the Network 274 My Security Settings are not Working Properly 276 Other Problems 277 Error and Maintenance Messages 279 Transfer Your Faxes or Fax J...

Page 15: ...the Machine 302 11 Routine Maintenance 307 Replace Supplies 307 Learn About The Toner Cartridge 309 Replace the Toner Cartridge 309 Learn About The Drum Unit 312 Replace the Drum Unit 313 Reset the Drum Counter 315 Clean the Machine 316 Clean the Scanner 318 Clean the Corona Wire 318 Clean the Drum Unit 320 Clean the Paper Pick up Rollers 324 Check the Remaining Life of Parts 325 Pack and Ship You...

Page 16: ...7 Set the Continue Mode 337 Learn About the Receiving faxes in Continue Mode 338 Set Your Station ID 338 Set Tone or Pulse Dialing Mode 339 Add a Prefix to Every Fax Number 339 Prevent Dialing a Wrong Number Dial Restriction 339 Set Quiet Mode 340 In the Event of Power Failure Memory Storage 340 Change the Language on the LCD 340 Dell E514dw 341 Dell E515dn Dell E515dw 341 Print Reports 341 Report...

Page 17: ... 358 Fax Specifications 359 Copy Specification 360 Scanner Specifications 360 Printer Specifications 360 Interface Specifications 360 Supported Protocols and Security Features 361 Computer Requirements Specifications 361 How to Enter Text on Your Dell Machine 362 Dell E514dw 362 Dell E515dn Dell E515dw 363 Environmental Information Notice 364 Dell Technical Support Policy 364 Warranty and Return P...

Page 18: ...egarding recycled paper 367 Requisite for R TTE 367 Additional information for installation 368 Printing With Mopria 368 Glossary 371 A 371 B 372 C 372 D 373 E 373 F 374 G 375 H 375 I 375 J 376 L 376 M 376 N 377 O 378 P 378 R 378 S 379 T 380 U 381 V 381 W 381 X 382 INDEX 383 ...

Page 19: ...19 Before You Use Your Dell Machine 21 Applicable Models 21 Definitions of Notes 21 Important Note 22 ...

Page 20: ...20 ...

Page 21: ...moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons provide helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Fi...

Page 22: ...8 x Screens on your computer may vary depending on your operating system If the LCD messages control panel key names and other indications are different depending on the country the indications for each country will be shown The contents of this guide and the specifications of this product are subject to change without notice Locate this product in a well ventilated area Do not obstruct ventilatio...

Page 23: ...23 Introduction to Your Dell Machine 25 Control Panel Overview 25 Dell E515dn Dell E515dw 25 Dell E514dw 28 Dell Printer Hub Windows Only 30 ...

Page 24: ...24 ...

Page 25: ...lso inserts a pause when programming quick dial numbers or when dialing a number manually Hook Press Hook before dialing to ensure a fax machine answers and then press Start If the machine is in Fax Tel F T Mode and you pick up the handset of an external telephone during the F T ring pseudo double rings press Hook to talk 3 Wi Fi for Dell E515dw Press the Wi Fi button and launch the wireless insta...

Page 26: ...s a Date Time b Receive Mode When you press Copy the LCD displays c Type of copy d Number of copies e Quality f Contrast g Copy ratio 5 Mode buttons Fax Press to switch the machine to FAX Mode Scan Press to switch the machine to SCAN Mode Copy Press to switch the machine to COPY Mode 6 Copy buttons Options Press to access temporary settings for copying ID Copy Press to copy both sides of an identi...

Page 27: ...l up or down through menus and options Press to change the resolution in Fax Mode p Press p to access speed dial numbers 8 Dial Pad Use to dial fax and telephone numbers Use as a keyboard to enter text or characters 9 Power On Off Turn on the machine by pressing Turn off the machine by pressing and holding The LCD displays Shutting Down and stays on for a few seconds before turning off If you have...

Page 28: ...s are assigned to one button on some models 3 Scan Press to switch the machine to Scan Mode 4 Wi Fi Press the Wi Fi button and launch the wireless installer on your computer Follow the on screen instructions to set up a wireless connection between your machine and your network When the Wi Fi light is on your Dell machine is connected to a wireless access point When the Wi Fi light blinks the wirel...

Page 29: ...the Menu for programming your machine settings Clear Press to delete entered data Press to cancel the current setting OK Press to store your machine setting p or q Press to scroll up or down through menus and options 7 Cancel Press to stop an operation Press to exit from a menu 8 Start Press to start copying Press to start scanning documents ...

Page 30: ... software allows you to share print scan and store digital documents with cloud services It also notifies you of the firmware software updates printer status and toner level For more information open the program and click on the top right of the main window to see the FAQs ...

Page 31: ...31 Paper Handling 33 Load Paper 33 Paper Settings 42 Unscannable and Unprintable Areas 44 Using Special Paper 44 Load Documents 45 ...

Page 32: ...32 ...

Page 33: ...der ADF and from the scanner glass Load Paper Load and Print using the Paper Tray Load and Print Paper in the Manual Feed Slot Load and Print using the Paper Tray If the Check Size setting is set to On and you pull the paper tray out of the machine a message appears on the LCD asking if you want to change the paper size Change the paper size and paper type settings if needed following the on scree...

Page 34: ...n pull out the back of the paper tray Legal and Folio size paper are not available in some regions 3 Fan the stack of paper well 4 Load paper with the printing surface face down in the paper tray NOTE DO NOT load different types of paper in the paper tray at the same time Doing this may cause the paper to jam or misfeed ...

Page 35: ... will cause paper jams 6 Slowly push the paper tray completely into the machine 7 Lift the flap to prevent paper from sliding off the output tray 8 Send your print job to the machine NOTE Change your print preferences in the Print dialog box before sending the print job from your computer ...

Page 36: ... on Envelopes in the Manual Feed Slot Printing Problems Error and Maintenance Messages Load and Print Plain Paper Thin Paper Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray you must change the paper size setting in the machine or on your computer at the same time 1 Lift the support flap to prevent paper from sliding off the face down output tr...

Page 37: ...the paper feed roller When you feel the machine pull it in let go NOTE Load paper into the manual feed slot with the printing surface facing up NOTE Make sure the paper is straight and in the correct position in the manual feed slot If it is not the paper may not be fed correctly resulting in a skewed printout or a paper jam NOTE To remove a small printout from the output tray use both hands to li...

Page 38: ...ng the print job from your computer 6 After the printed page comes out from the machine load the next sheet of paper in the manual feed slot Repeat for each page that you want to print Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray you must change the paper size setting in the machine or on your computer at the same time 1 Open the...

Page 39: ... front of the machine open the manual feed slot cover 3 Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using 4 Using both hands put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go ...

Page 40: ...nt screen before sending the print job from your computer 6 After the printed page comes out from the back of the machine load the next sheet of paper in the manual feed slot Repeat for each page that you want to print 7 Close the back cover the face up output tray until it locks in the closed position Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the ...

Page 41: ...ot cover 4 Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using 5 Using both hands put one envelope in the manual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go ...

Page 42: ... box before sending the print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch Media Type Envelopes Env Thick Env Thin 7 After the printed envelope comes out of the machine put in the next envelope Repeat for each envelope that you want to print 8 When you have finished printing return the two levers that you adjusted in former step back to their original posit...

Page 43: ...best print quality set the machine for the type of paper you are using 1 Press Menu 2 Press p or q to display the General Setup option and then press OK 3 Press p or q to display the Paper option and then press OK 4 Press p or q to display the Paper Type option and then press OK 5 Press p or q to display the Thin Plain Thick Thicker or Recycled Paper option and then press OK 6 Press Cancel Set the...

Page 44: ...16 in 4 mm 0 12 in 3 mm A4 0 16 in 4 mm 0 12 in 3 mm Scan Letter 0 12 in 3 mm 0 12 in 3 mm A4 0 12 in 3 mm 0 12 in 3 mm Legal ADF Approximately 0 12 in 3 mm Approximately 0 12 in 3 mm Print Letter Legal 0 16 in 4 2 mm 0 16 in 4 2 mm A4 0 16 in 4 2 mm 0 16 in 4 2 mm 1 a single copy or a 1 in 1 copy Using Special Paper Always test paper samples before purchasing them to ensure desirable performance ...

Page 45: ...Automatic Document Feeder ADF and from the scanner glass Load Documents in the Automatic Document Feeder ADF Use the ADF when copying or scanning multiple page standard sized documents Load Documents on the Scanner Glass Use the scanner glass to fax copy or scan one page at a time Load Documents in the Automatic Document Feeder ADF Use the ADF when copying or scanning multiple page standard sized ...

Page 46: ... your document and load it face up and top edge first into the ADF as shown in the illustration 4 Adjust the paper guides to fit the width of your document Load Documents on the Scanner Glass Use the scanner glass to fax copy or scan one page at a time Document Sizes Supported Length Up to 11 8 in 300 0 mm Width Up to 8 5 in 215 9 mm Weight Up to 4 4 lb 2 0 kg NOTE To use the scanner glass the ADF...

Page 47: ...47 Paper Handling 3 Place the corner of the page in the upper left corner of the scanner glass 4 Close the document cover If the document is a book or is thick gently press on the document cover ...

Page 48: ...48 Paper Handling ...

Page 49: ...49 Print 51 Before Printing 51 Print from Your Computer Windows 51 Print from Your Computer Macintosh 76 Adjust Print Settings from the Machine s Control Panel 88 ...

Page 50: ...50 ...

Page 51: ... fax receiving has finished NOTE Dell E514dw does not support the fax feature Firewall Windows If your computer is protected by a firewall and you are unable to network print network scan or PC FAX you may need to configure the firewall settings If you are using any other personal firewall software see the User s Guide for your software or contact the software manufacturer Print from Your Computer...

Page 52: ...s numerically without having to change the order of the printed pages Change the Paper Source Windows Select a paper source setting that matches your print conditions or purpose Print a Document Windows 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window ap...

Page 53: ...the Print Page check box 8 Click File and then click Print to start printing Change the Paper Size Windows The Paper Size options offer a large selection of standard paper sizes 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Paper S...

Page 54: ...tings click the Device Settings tab NOTE To change the printer port click the Ports tab 4 Click the Paper Size drop down list and then select User Defined 5 Type a name for this custom size in the Custom Paper Size Name field 6 Specify the Width and Height values 7 Click Save 8 Click OK 9 Click OK 10 Close the printer properties dialog box Change the Orientation of Your Print Portrait or Landscape...

Page 55: ...ge the Media Type Windows To achieve the best print results the media being printed on should be selected in the driver The machine changes the way it prints depending on the selected media type 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 ...

Page 56: ...t Settings Windows The Print Settings selection lets you choose the print resolution As print quality and speed are related the higher the quality the longer it takes to print the document 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click ...

Page 57: ...ect Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Print Settings drop down list select Manual and then click the Manual Settings button 4 Select the Improve Gray Printing check box 5 Click OK to return to the printer driver window 6 Click OK 7 Complete your print operation ...

Page 58: ...ck OK to return to the printer driver window 6 Click OK 7 Complete your print operation Improve Thin Line Windows Use this option to improve the image quality of thin lines 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Print Settin...

Page 59: ...down list and then select your border line type 7 Change other printer settings if needed 8 Click OK 9 Complete your print operation Print as a Poster Windows Enlarge your print size and print the document in poster mode 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printe...

Page 60: ... The printer driver window appears 3 In the Orientation field select either Portrait or Landscape option to set the orientation of your printout NOTE If your application software contains a similar layout feature we recommend using the one in the application 4 Click the 2 sided Booklet drop down list and then select the 2 sided or 2 sided Manual option Option Description 2 sided available only for...

Page 61: ...61 Print Option for Portrait Description Long Edge Left Long Edge Right Short Edge Top Short Edge Bottom Option for Landscape Description ...

Page 62: ...operation For manual 2 sided printing click OK again and follow the screen instructions If the paper is not feeding correctly it may be curled Remove the paper straighten it and put it back in the paper tray Print as a Booklet Windows Use this option to print a document in booklet format using 2 sided printing The document s pages will be arranged according to the correct page number and will allo...

Page 63: ...en click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select either Portrait or Landscape option to set the orientation of your printout NOTE If your application software contains a similar layout feature we recommend using the one in the application 4 Click the 2 sided Booklet drop down list and then select the Booklet or Booklet Manua...

Page 64: ...scription Top Binding Bottom Binding 7 Select one of the options from the Booklet Printing Method menu Option Description All Pages at Once Every page will be printed in booklet format four pages to every piece of paper two pages per side Fold your printout in the middle to create the booklet ...

Page 65: ...ource setting that matches your print conditions or purpose 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the First Page and Other Pages drop down lists to select your paper tray from each list Option Description Auto Select The machin...

Page 66: ...the macro to print the data as an overlay on the print job you want Adjust the Print Density Windows You can increase or decrease the print density Reduce Paper Curl Windows Improve Toner Fixing Windows Skip Blank Page Windows Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing Print Text in Black Windows Use this option when you want to p...

Page 67: ...ars 3 Click the Advanced tab 4 Do one of the following Select the Fit to Paper Size option to enlarge or reduce the document to fit your printed paper size and then select the paper size from the drop down list Select the Free option to enlarge or reduce the document s page size manually and then type a value into the field 5 Change other printer settings if needed 6 Click OK 7 Complete your print...

Page 68: ...e Watermark Style field b Type a title for the watermark in the Title field c If you select the Use Text option Select your Text Font Style Size and Darkness options d If you select the Use Image File option Type the file name and location of your image in the File field or click the Browse button to search for the file Once an image selected you can scale the size of the image e To move the posit...

Page 69: ...owing methods Select the Login User Name option to print your computer login user name Select the Custom option to print the text you enter in the Custom field 6 Click OK to return to the printer driver window 7 Change other printer settings if needed 8 Click OK 9 Complete your print operation Use a Macro from Your Computer Windows If you have stored the electronic forms macros in your machine s m...

Page 70: ...ed 10 Click OK 11 Click OK to return to the printer driver window 12 Click OK 13 Complete your print operation The macro data is printed as an overlay Adjust the Print Density Windows You can increase or decrease the print density 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button ...

Page 71: ...tion 2 Select Dell MFP EXXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 Click the Other Print Options button 5 Select the Improve Print Output option from the Printer Function list 6 Select the Reduce Paper Curl radio button 7 Click OK to return to the printer driver window 8 Click O...

Page 72: ...option to allow the printer driver to automatically detect blank pages and exclude them from printing This option does not work if the following settings are active Use Watermark Header Footer Print N in 1 or 1 in NxN Pages in the Multiple Page drop down list 2 sided Manual Booklet Booklet Manual and Binding Offset 1 Select the print command in your application 2 Select Dell MFP EXXXX where XXXX i...

Page 73: ...e name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 Click the Other Print Options button 5 Select the Print Archive option from the Printer Function list 6 Select the Print Archive check box 7 Change the file size by moving the File Size slider to the right or left The resolution is set according to the file...

Page 74: ...roperties or preferences button The printer driver window appears 3 Click the Basic tab and the Advanced tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Click Add Profile The Add Profile dialog box appears 6 Type the new print profile name in the Name field 7 Click the icon you want to use to represent this profile from the icon list 8 Click...

Page 75: ...l Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Dell MFP EXXXX icon where XXXX is your model name and then select Printer properties If printer driver options appear select your printer driver 3 Click the General tab and then click the Printing Pr...

Page 76: ...er lets you print PostScript data more clearly Monitor the Status of the Machine from Your Computer Macintosh The Status Monitor utility is a configurable software tool for monitoring the status of a device allowing you to get immediate notification of error messages such as paper empty or paper jam at pre set update intervals You can also access Web Based Management Print a Document Macintosh 1 M...

Page 77: ...cintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Reverse Print Macintosh This setting rotates the printed image 180 degrees Flip Horizontally Macintosh The Flip horizontally option reverses the printout horizontally from left to right Scaled Print Macintosh This option lets you enlarge or reduce the pages in your document to fit your printed paper size Change the Media ...

Page 78: ...del name NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Advanced print settings list 5 Click Toner Save Mode 6 Check the Toner Save Mode check box 7 Change other printer settings if needed 8 Click Print Print Multiple Copies of the Same Document Macintosh 1 From an appli...

Page 79: ...hin paper DO NOT use bond paper If the paper is too thin it may wrinkle When you use the manual 2 sided printing function it is possible there may be paper jams or poor print quality 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell MFP EXXXX where XXXX is your model name NOTE For more page setup options click the Show Details button 3 Select the ...

Page 80: ...ling options appear i In the Pages to Print pop up menu select Odd Only j Click Print Change the Paper Size Macintosh Paper Size choices include a large selection of standard paper sizes 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell MFP EXXXX where XXXX is your model name NOTE For more page setup options click the Show Details button 3 Click t...

Page 81: ...5 Click Print Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell MFP EXXXX where XXXX is your model name NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages pe...

Page 82: ...application pop up menu and then select Layout The Layout setting options appear 4 Select the Reverse page orientation check box 5 Change other printer settings if needed 6 Click Print Flip Horizontally Macintosh The Flip horizontally option reverses the printout horizontally from left to right 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell MFP...

Page 83: ... is formatted for paper that is smaller than the paper you have the document prints at its original size 5 Change other printer settings if needed 6 Click Print Change the Media Type Macintosh To achieve the best print results the media being printed on should be selected in the driver The machine changes the way it prints depending on the selected media type 1 From an application such as Apple Te...

Page 84: ...he application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Resolution pop up menu and then select the print resolution you want to use 300 dpi 600 dpi HQ 1200 5 Change other printer settings if needed 6 Click Print Reduce or Enlarge Document Layout Macintosh You can reduce or enlarge the layout of a document by scaling it to a percentage of the document...

Page 85: ...onfigured correctly on the machine Tray1 The machine will exclusively use tray 1 when printing Manual The machine will exclusively use the Manual Feed Slot when printing 5 Change other printer settings if needed 6 Click Print Change the Graphic Quality Macintosh You can change the print quality 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell MFP...

Page 86: ...t Dell MFP EXXXX where XXXX is your model name NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Advanced print settings list 5 Select the Improve Print Output option 6 Select the Reduce Paper Curl option 7 Click Print Improve Toner Fixing Macintosh NOTE This setting increa...

Page 87: ...s list 5 Click Density Adjustment 6 Clear the Printer Default check box 7 To increase or decrease the print density move the slide bar to the right or left 8 Click Print Skip Blank Page Macintosh Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Sele...

Page 88: ...tor the Status of the Machine from Your Computer Macintosh The Status Monitor utility is a configurable software tool for monitoring the status of a device allowing you to get immediate notification of error messages such as paper empty or paper jam at pre set update intervals You can also access Web Based Management 1 Click the System Preferences menu select Print Scan or Printers Scanners and th...

Page 89: ...will receive print commands in a printer job language or emulation Different operating systems and applications send the print commands in different languages Your machine can receive print commands in a variety of emulations and has an automatic emulation selection feature When the machine receives data from the computer it automatically selects the emulation mode The default setting is Auto PCL ...

Page 90: ...r q to display the 2 sided option and then press OK 4 Press p or q to display the Off On Long Edge or On Short Edge option and then press OK 5 Press Cancel Auto Continue This setting enables the machine to automatically clear a paper size error and use any compatible paper from other paper trays to complete the print job 1 Press Menu 2 Press p or q to display the Printer option and then press OK 3...

Page 91: ...For Dell E515dn Dell E515dw Press p or q to display the Print Reports option and then press OK For Dell E514dw Press p or q to display the Machine Info option and then press OK 3 Press p or q to display the Print Settings option and then press OK The machine prints the Printer Settings Test Print If there are problems with print quality follow these instructions to do a test print 1 Press Menu 2 P...

Page 92: ...92 Print ...

Page 93: ...93 Scan 95 Before Scanning 95 Scan Using the Scan Button on Your Dell Machine 97 Scan from Your Computer Windows 104 Scan from Your Computer Macintosh 104 ...

Page 94: ...94 ...

Page 95: ...s protected by a firewall and is unable to scan when connecting over the network you may need to configure the firewall settings For network scanning a maximum of 25 clients can be connected to one machine on a network 1 Do one of the following Windows Vista Click Start Control Panel Hardware and Sound Scanners and Cameras Windows 7 Click Start All Programs Dell Printers Click the drop down list a...

Page 96: ...eld or click Browse to search for a device and then select the machine you want to use Click OK 4 Click the Scan To Button tab and then type your computer s name in the Display Name Max 15 characters field The machine s LCD displays the name you type The default setting is your computer s name You can type any name you like 5 To avoid receiving unwanted documents type a four digit PIN in the Pin n...

Page 97: ...ect the Scan Key Setting check box to register your computer with the Scan To features at the machine Type the name for your Macintosh that you want to be displayed on the machine s LCD up to 15 characters NOTE To avoid receiving unwanted documents select the Enable PIN code protection check box and then type a four digit PIN in the PIN code and Verify fields To send data to a computer protected b...

Page 98: ...N for the destination computer on the LCD 7 Do one of the following To change the scan settings for this document press p or q to select Yes and then press OK Go to the next step To use the default scan settings press p or q to select No and then press OK Press Start The machine starts scanning If you are using the machine s scanner glass follow the LCD instructions to complete the scanning job NO...

Page 99: ...n settings press p or q to select No and then press OK Press Start The machine starts scanning If you are using the machine s scanner glass follow the LCD instructions to complete the scanning job NOTE In order to change scan settings Dell s Control Center software for Macintosh only must be installed on a computer connected to the machine NOTE For Windows In order to change scan settings see the ...

Page 100: ...ect the type of scan you want to do and then press OK 5 Press p or q to select the destination computer where you want to send the scan and then press OK 6 Press Start The machine starts scanning Configure Scan Settings for Web Services 1 Do one of the following Windows Vista Click Start Control Panel Hardware and Sound Scanners and Cameras Windows 7 Click Start Devices and Printers Windows 8 Move...

Page 101: ...Windows Photo Gallery from the list Change Scan Button Settings from ControlCenter Macintosh 1 In the Finder menu bar click Go Applications Dell Printers and then double click the ControlCenter icon The ControlCenter screen appears 2 Hold the Control key on your keyboard and click on the scan destination Image OCR E mail or File whose settings you want to change 3 Click the Device Button tab The s...

Page 102: ...op up menu Select the application from the Application Name pop up menu and then click Delete Yes Yes Yes File Type Select the file type you want to use for the scanned data Yes Yes Yes Yes File size Change the file size by moving the File size slider to the right or left Yes Yes Yes OCR Language Set the OCR language to match the language of the scanned document s text Yes Destination File Path Cl...

Page 103: ... using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of gray 24bit Color Use to create an image with the most accurate color reproduction This mode uses up to 16 8 million colors to scan the image but it requires the most memory and has the longest trans...

Page 104: ...settings high medium and low Available only for the Auto True Gray and 24bit Color options Yes Yes Yes Yes Restore Defaults Select this option to restore all settings to their factory setting values Yes Yes Yes Yes Scan from Your Computer Windows When you scan from your computer see the FAQ in Dell Printer Hub software Scan from Your Computer Macintosh There are several ways you can use your Macin...

Page 105: ...e can convert characters in a scanned document to text data using optical character recognition OCR technology Edit this text using your preferred text editing application Scan Settings for ControlCenter Macintosh Scan Documents and Photos Using ControlCenter Macintosh Send scanned photos or graphics directly to your computer Dell s ControlCenter software for Macintosh only will launch the default...

Page 106: ... 2 In the Finder menu bar click Go Applications Dell Printers and then double click the ControlCenter icon The ControlCenter screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 5 Click the File Type pop up menu and then select PDF pdf NOTE To save the document as a password protected PDF select Secure PDF pdf from the File Type pop up menu type your pas...

Page 107: ...nter screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 5 Select the ID Card Scan check box The instruction dialog appears 6 Read the instructions on the screen and then press OK 7 Configure other settings if needed 8 Click the Start Scanning button The machine starts scanning one side of the identification card 9 After the machine has scanned one side...

Page 108: ...ad your document 2 In the Finder menu bar click Go Applications Dell Printers and then double click the ControlCenter icon The ControlCenter screen appears 3 Click the SCAN tab 4 Click the E mail button The scan settings dialog box appears 5 Change the scan settings such as file format file name destination file path resolution or color if needed NOTE To change the file name or destination file pa...

Page 109: ...lable for English French German Dutch Italian Spanish Brazilian Portu guese Danish Swedish Japanese Korean Traditional Chinese and Simplified Chinese 1 Load your document 2 In the Finder menu bar click Go Applications Dell Printers and then double click the ControlCenter icon The ControlCenter screen appears 3 Click the SCAN tab 4 Click the OCR button The scan settings dialog box appears 5 Change ...

Page 110: ...mmand in your application The scanner setup dialog box appears 3 Change the scan settings such as Resolution Scan Type or Adjust Image options if needed 4 Click the Document Size pop up menu and then select your document size NOTE After you select a document size adjust the scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan 5 Click the ...

Page 111: ...ack White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of gray 256 Color Use for si...

Page 112: ...ness level and scan the document again You can also type a value in the box to set the brightness Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value in the box to set the contrast Reduce Noise Improve and enhance the quality ...

Page 113: ...reen If you connected the Dell machine to your Macintosh with a USB cable you will see the machine in the DEVICES area If connected via LAN you will see it in the SHARED area 3 Load your document 4 Do one of the following For OS X v10 8 x 10 9 x and 10 10 x If you place the document in the ADF select the Use Document Feeder check box and then select the size of your document from the scan size set...

Page 114: ...check box Show Details Change the scanning settings if needed You can crop the image manually by dragging the mouse pointer over the portion you want to scan when scanning from the scanner glass 5 Select the destination folder or destination application from the Scan To pop up menu 6 Click Scan The machine starts scanning ...

Page 115: ...ion Rotation Angle Select the orientation of the document being scanned Auto selection If you selected Use Custom Size when using the Flatbed choose the Image Capture s automatic detection features here Scan To Select the destination folder or destination application Name Type the prefix text for the name of the scanned image Format Select the file format of the scanned data Combine into single do...

Page 116: ...116 Scan ...

Page 117: ... 121 Enlarge or Reduce Copied Images 122 Adjust the Copy Contrast 122 Adjust the Copy Density Brightness 123 Make N in 1 Copies Using the Page Layout Feature 123 Sort Copies 125 Copy Both Sides of an ID Card onto One Page 126 Copy on Both Sides of the Paper 2 sided Copy 128 ...

Page 118: ...118 ...

Page 119: ...saves paper by copying two or four pages of your document onto one page of the copy Sort Copies Sort multiple copies Pages will be stacked in the order they are fed that is 1 2 3 and so on Copy Both Sides of an ID Card onto One Page Use the ID Copy feature to copy both sides of an identification card onto one page keeping the original card size Copy on Both Sides of the Paper 2 sided Copy Reduce t...

Page 120: ...y Use the dial pad to enter the number of copies you want Dell E514dw Press p or q to enter the number of copies you want The LCD displays 4 Press Start Copy Option To change Copy settings press the Options button Menu selections Options Quality Auto Text Photo Receipt ...

Page 121: ... A5 A4 104 EXE LTR Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 2 sided Off 1sided 2sided L 1sided 2sided S Change the Copy Quality Select the copy quality for the type of document you are copying 1 Load your document 2 Do one of the following Dell E515dn Dell E515dw Press Copy Use the dial pad to enter the number of copies you want Dell E514dw Press p or q to enter the number of cop...

Page 122: ...r q to select Enlarge Reduce and then press OK 5 Press p or q to select the enlargement or reduction ratio you want and then press OK If you select Custom 25 400 use the dial pad or press p or q to enter an enlargement or reduction ratio from 25 to 400 6 Press Start NOTE Auto sets the machine to calculate the reduction ratio that best fits the size of paper NOTE Auto is only available when using t...

Page 123: ... the copy density to make copies darker or lighter 1 Load your document 2 Do one of the following Dell E515dn Dell E515dw Press Copy Use the dial pad to enter the number of copies you want Dell E514dw Press p or q to enter the number of copies you want 3 Press Options 4 Press p or q to select Brightness and then press OK 5 Press t or u p or q for some models to select a level of brightness from Li...

Page 124: ...the ADF insert the documents face up in the direction as shown below 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L If you are copying from the scanner glass place the document face down in the direction as shown below 2 in 1 P 2 in 1 L 4 in 1 P ...

Page 125: ... the scanner glass go to the next step 7 Repeat the following steps for each page of the layout Dell E515dn Dell E515dw a After the machine scans the page press 1 to scan the next page b Place the next page on the scanner glass and then press OK to scan the page Dell E514dw a After the machine scans the page press p to select the Yes option b Place the next page on the scanner glass and then press...

Page 126: ... the following steps for each page Dell E515dn Dell E515dw a After the machine scans the page press 1 to scan the next page b Place the next page on the scanner glass and then press OK to scan the page Dell E514dw a After the machine scans the page press p to select the Yes option b Place the next page on the scanner glass and then press OK to scan the page 8 After scanning all the pages do one of...

Page 127: ...ft corner of the scanner glass 1 0 16 in 4 0 mm or greater top left 3 Press ID Copy 4 Do one of the following Dell E515dn Dell E515dw Use the dial pad to enter the number of copies you want Dell E514dw Press p or q to enter the number of copies you want 5 Press Start The machine scans one side of the identification card 6 After the machine has scanned the first side turn over the identification ca...

Page 128: ... from the following options before you can start 2 sided copying The layout of your original document determines which 2 sided copy layout you should choose To use the automatic 2 sided copy feature you must load your document in the ADF To use the manual 2 sided copy feature place your document on the scanner glass Portrait 2 sided 2 sided 1 sided 2 sided Long Edge Flip 2 sided 1 sided Long Edge ...

Page 129: ...129 Copy 1 sided 2 sided Short Edge Flip 2 sided 1 sided Short Edge Flip Landscape 2 sided 2 sided 1 sided 2 sided Long Edge Flip 2 sided 1 sided Long Edge Flip ...

Page 130: ... one of the following Press 2 sided Press Options Press p or q to select 2 sided and then press OK 4 Press p or q to select 1sidedg2sided L 1sidedg2sided S or Off and then press OK 5 Press Start If you placed the document in the ADF the machine scans the pages and starts printing If you are using the scanner glass go to the next step 6 Repeat the following steps for each page of the layout Dell E5...

Page 131: ...a After the machine scans the page press p to select the Yes option b Place the next page on the scanner glass and then press OK to scan the page 7 After scanning all the pages do one of the following Dell E515dn Dell E515dw Press 2 to select the No option Dell E514dw Press q to select the No option ...

Page 132: ...132 Copy ...

Page 133: ...133 Fax 135 Send a Fax 135 Receive a Fax 145 Dial and Store Fax Numbers 157 Telephone Services and External Devices 167 Fax Reports 175 PC FAX 176 ...

Page 134: ...134 ...

Page 135: ...end of a conversation you can send a fax to the other party before you both hang up Use Dual Access to Dial Scan Send and Receive Faxes Simultaneously Dial a number and scan the fax into memory even while the machine is sending from memory receiving faxes or printing from a computer Send the Same Fax to More than One Recipient Broadcasting Use the Broadcasting feature to send the same fax to multi...

Page 136: ...ored in the machine s memory Cancel a Fax in Progress Check and Cancel Pending Fax You can cancel a fax job before it is sent You can cancel a fax job that is stored and waiting in the memory Send a Fax Related Models Dell E515dn Dell E515dw 1 Press Fax 2 Do one of the following Place the document face up in the ADF If you are faxing multiple pages we recommend using the ADF Place the document fac...

Page 137: ...Codes Enter the fax number by pressing p twice and then enter the three digit Speed Dial code 4 Press Start The machine scans and sends the document If you placed the document on the scanner glass follow the instructions in the table Option Description Yes To scan the next page press 1 to select the Yes option and then place the next page on the scanner glass Press OK to scan the page ...

Page 138: ...nt and then press OK 7 Press p or q to display a option you want and then press OK 8 After the setting is accepted the machine asks if you want to change more settings Option Description 1 The LCD returns to the Setup Send menu so you can select another setting 2 When finished press 2 to proceed to entering the fax number 9 Enter the fax number 10 Press Start Change the Fax Resolution Related Mode...

Page 139: ...r q to display the Auto Light or Dark option and then press OK Option Description Auto For most documents the default setting of Auto will give the best results Auto automatically chooses the appropriate contrast for your document Light Select Light to make the faxed document darker Dark Select Dark to make the faxed document lighter NOTE Even if you choose Light or Dark the machine will send the ...

Page 140: ...s 1 4 Replace the handset of the external telephone Use Dual Access to Dial Scan Send and Receive Faxes Simultaneously Related Models Dell E515dn Dell E515dw Dial a number and scan the fax into memory even while the machine is sending from memory receiving faxes or printing from a computer The LCD shows the new job number The number of pages you can scan into the machine s memory varies depending ...

Page 141: ...e broadcasting you can cancel the fax currently being sent or the whole broadcast job 1 Press Menu 2 Press p or q to display the Fax option and then press OK 3 Press p or q to display the Remaining Jobs option and then press OK The LCD will display the Broadcast job number followed by the fax number being dialed for example 001123456789 and the broadcast job number for example Broadcast 001 4 Pres...

Page 142: ...ay the Fax option and then press OK 5 Press p or q to display the Setup Send option and then press OK 6 Press p or q to display the Real Time TX option and then press OK 7 Press p or q to display the On option and then press OK 8 When finished press 2 9 Enter the fax number 10 Press Start Send a Fax Overseas Related Models Dell E515dn Dell E515dw If you are having difficulty sending a fax overseas...

Page 143: ...tion and then press OK If you set 24h Clock in the Date Time setting enter the time in 24 hour format and then press OK For example enter 19 45 for 7 45 PM 8 When finished press 2 9 Enter the fax number 10 Press Start NOTE The number of pages you can scan into the memory depends on the amount of data printed on each page Add a Cover Page to Your Fax Related Models Dell E515dn Dell E515dw You can a...

Page 144: ... Setup Send option and then press OK 5 Press p or q to display the Coverpage option and then press OK 6 Press p or q to display the Message option and then press OK 7 Press p or q to display the 5 or 6 option to store your own comment and then press OK 8 Enter your own comment using the dial pad and then press OK 9 Press Cancel Turn Off the Destination Information Display Related Models Dell E515d...

Page 145: ...OK The LCD displays the number of jobs waiting in the memory to be sent 5 Press p or q to display the job you want to cancel and then press OK 6 Press the options in the following table to cancel or exit the cancel process Option Description 1 The machine cancels the job 2 The machine exits from the cancel process without canceling 7 Press Cancel Receive a Fax Receive Mode Settings Additional Rece...

Page 146: ...he Machine s Menu Fax Only Mode automatically answers every call as a fax Fax Tel Mode Fax Tel in the Machine s Menu Fax Tel Mode helps you manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways Faxes will be received automatically Voice calls will start the F T ring to tell you to pick up the call The F T ring is a fast pseudo doubl...

Page 147: ...receive mode Will you be using your Dell machine on a dedicated fax line Your machine automatically answers every call as a fax Select Fax Only Mode as your receive mode Will you be using your Dell machine on the same line as your telephone Do you want to receive voice calls and faxes automatically The Fax Tel Mode is used when sharing the Dell machine and your telephone on the same line Select Fa...

Page 148: ...n you set the Receive Mode to Fax Tel Mode if the call is a fax your machine will automatically receive it However if it is a voice call the machine will sound the F T ring pseudo double ring for the time you set in the F T Ring Time option When you hear the F T ring it means that a voice caller is on the line The F T Ring Time feature works when you set Fax Tel Mode as the Receive Mode Because th...

Page 149: ...phone line and the machine intercepts them set Easy Receive to Off 1 Press Fax 2 Press Menu 3 Press p or q to display the Fax option and then press OK 4 Press p or q to display the Setup Receive option and then press OK 5 Press p or q to display the Easy Receive option and then press OK 6 Press p or q to display the On or Off option and then press OK 7 Press Cancel Additional Receiving Operations ...

Page 150: ...he paper when 2 sided is set to On Use Letter Legal or Folio 8 5 in 13 in sized paper for this function 16 to 28 lb 60 to 105 g m2 When 2 sided printing is enabled incoming faxes are automatically reduced to fit the paper in the paper tray 1 Press Fax 2 Press Menu 3 Press p or q to display the Fax option and then press OK 4 Press p or q to display the Setup Receive option and then press OK 5 Press...

Page 151: ... Incoming Fax from Specific Numbers Register a Number in the Blocked List If you do not want to receive faxes or calls from specific numbers register the numbers to the blocked list The machine can register up to 100 fax or telephone numbers from the caller ID memory Delete a Number from the Blocked List Print the Blocked List Register a Number in the Blocked List Related Models Dell E515dn Dell E...

Page 152: ...ked list 6 Press p or q to display the number you want to delete 7 Press 1 to delete the number NOTE To go back without deleting the number press 2 8 Press Cancel Print the Blocked List Related Models Dell E515dn Dell E515dw 1 Press Fax 2 Press Menu 3 Press p or q to display the Fax option and then press OK 4 Press p or q to display the Anti Junk Fax option and then press OK 5 Press p or q to disp...

Page 153: ... the Backup Print setting 8 Press Cancel Store Incoming Faxes in the Machine s Memory Related Models Dell E515dn Dell E515dw Use the Fax Storage feature to store incoming faxes in the machine s memory Retrieve your stored fax messages from a fax machine at another location using the Remote Retrieval commands Your machine will print a backup copy of each stored fax 1 Press Menu 2 Press p or q to di...

Page 154: ... if there are received faxes still in your machine s memory 6 Press Cancel Print a Fax Stored in the Machine s Memory Related Models Dell E515dn Dell E515dw If you select Fax Storage you can still print a fax from the memory when you are at your machine 1 Press Menu 2 Press p or q to display the Fax option and then press OK 3 Press p or q to display the Remote Fax Opt option and then press OK 4 Pr...

Page 155: ...phone Answer Code 51 6 Press Cancel Use Your Remote Access Code Related Models Dell E515dn Dell E515dw 1 Dial your fax number from a telephone or another fax machine using touch tone 2 When your machine answers immediately enter your Remote Access Code three digits followed by 3 The machine signals if it has received messages One long beep Fax messages No beeps No messages 4 When the machine gives...

Page 156: ...ber of a remote fax machine to receive stored fax messages 3 Erase faxes from memory If you hear one long beep fax messages have been erased from memory 97 Check the receiving status 1 Fax Check whether your machine has received any faxes If yes you will hear one long beep If not you will hear three short beeps 98 Change the Receive Mode 1 External TAD One long beep means the change has been accep...

Page 157: ...l pad then enter NOTE You cannot use and as dial numbers However press if you want to create a pause 5 Press 9 0 to stop Remote Access when you have finished 6 Hang up after you hear your machine beep Receive Faxes into Memory When the Paper Tray is Empty Related Models Dell E515dn Dell E515dw As soon as the paper tray becomes empty during fax reception the machine begins receiving faxes into the ...

Page 158: ...on assigned to the fax or telephone number you want to dial NOTE To dial One Touch numbers 1 to 4 press the One Touch button To dial One Touch numbers 5 to 8 hold down Shift as you press the One Touch button 4 Press Start Dial a Number Using Speed Dial Related Models Dell E515dn Dell E515dw 1 Press Fax 2 Load your document 3 Do one of the following Press p twice and enter the three digit Speed Dia...

Page 159: ...K 6 Press Start Voice Operations Send Tone Signals If you have a Pulse dialing service but must send Tone signals for example for telephone banking follow these steps If you have Touch Tone service you will not need this feature to send tone signals Pick up a Voice Call in Fax Tel Receive Mode Special Line Considerations Send Tone Signals Related Models Dell E515dn Dell E515dw If you have a Pulse ...

Page 160: ...l E515dn Dell E515dw A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy This feature is available only in the USA and Canada The calls are usually passed down or rolled over to the next available telephone line in a preset order Your machine can work in a rollover system only if it is the last number in the sequenc...

Page 161: ...line telephone answering device TAD and a two line telephone your machine must be isolated on one line at both the wall jack and at the TAD This feature is available only in the USA and Canada The most common connection is to place the machine on Line 2 which is explained in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled...

Page 162: ...edit Card Numbers Related Models Dell E515dn Dell E515dw Sometimes you may want to choose from several long distance carriers when you send a fax Rates may vary depending on the time and destination To take advantage of low rates you can store the access codes of long distance carriers and credit card numbers as Address Book numbers You can store these long dialing sequences by dividing them and s...

Page 163: ...at are in the machine s memory will not be lost Store One Touch Dial Numbers Related Models Dell E515dn Dell E515dw You can store eight One Touch Dial numbers on the four One Touch buttons To access One Touch Dial Numbers 5 to 8 hold down Shift as you press the One Touch button 1 Press Fax 2 Press the One Touch button where you want to store the number If a number is not stored there the LCD displ...

Page 164: ... 3 Press 1 to select Yes 4 Enter the telephone or fax number up to 20 digits and then press OK 5 Do one of the following Enter the name using the dial pad up to 15 characters and then press OK To store the number without a name press OK Change or Delete Speed Dial Numbers Related Models Dell E515dn Dell E515dw You can change or delete Speed Dial Codes 1 Press Menu 2 Press p or q to display the Fax...

Page 165: ...Menu 2 Press p or q to display the Fax option and then press OK 3 Press p or q to display the Address Book option and then press OK 4 Press p or q to display the Setup Groups option and then press OK 5 Do one of the following To store a Group in a Speed Dial Location Press p and then enter the three digit Speed Dial location and then press OK To store a Group in a One Touch Dial Press a One Touch ...

Page 166: ...s OK 9 To edit the name press t or u position the cursor under the character you want to change Then press Clear to delete it and enter the correct character using the dial pad When you are finished editing press OK 10 Press Cancel Delete a Group Related Models Dell E515dn Dell E515dw 1 Press Menu 2 Press p or q to display the Fax option and then press OK 3 Press p or q to display the Address Book...

Page 167: ...nt to add To delete One Touch or Speed Dial numbers press t or u to position the cursor under the number you want to delete and then press Clear When you are finished editing press OK 8 Press OK 9 Press Cancel Telephone Services and External Devices Voice Mail Distinctive Ring Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies Th...

Page 168: ...stinctive Ring Related Models Dell E515dn Dell E515dw This feature is available only in the USA and Canada Distinctive Ring is a function of your Dell machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Dell uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Smart Ring...

Page 169: ...g Pattern Rings 1 short short or long long 2 short long short 3 short short long 4 very long normal pattern NOTE Ring Pattern 1 is often called Short Short and is the most commonly used NOTE If the ring pattern you received is not on this chart contact your telephone company and ask for one that is shown The machine will only answer calls to its registered number The first two rings are silent on ...

Page 170: ...nd then press OK 7 Press Cancel If you turn off Distinctive Ring the machine will stay in Manual Mode You must set the Receive Mode again Caller ID Related Models Dell E515dn Dell E515dw The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies This service displays the telephone number or name if it is available of your caller as the line rings ...

Page 171: ...sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it Unless you are using Distinctive Ring the TAD must be connected to the EXT jack of the machine If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separat...

Page 172: ...15dw 1 Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for fax tones 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or press 51 and Start to send a fax NOTE We recommend beginning your OGM with an initial 5 second silence ...

Page 173: ...on Telephones Related Models Dell E515dn Dell E515dw Use extension telephones If you answer a fax call at an extension telephone you can make your machine receive the fax by pressing the Fax Receive Code 51 If the machine answers a voice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Telephone Answer Code 51 Use an external telepho...

Page 174: ...e external telephone you can make the machine receive it by pressing the buttons in the following table Applicable Models To make the machine receive the fax Dell E515dn Dell E515dw Start and then 2 Telephone Answer Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial ring delay If you pick up the call on an extens...

Page 175: ...ll E515dn Dell E515dw You can use the Transmission Verification Report as proof that you sent a fax This report lists the receiving party s name or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful There are several settings available for the Transmission Verification Report On Prints a report after every f...

Page 176: ...jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs from the memory Every 50 Faxes The machine will print the Journal when the machine has stored 50 jobs 6 If you chose Every 7 Days Press p or q to display the Every Monday Every Tuesday Every Wednesday Every Thursday Every Friday Every Saturday or Every Sunday option and then press O...

Page 177: ... Click the User Information tab and then type your user information in the fields NOTE Each Microsoft account can have its own customized User Information screen for custom fax headers and cover pages Click the Sending tab and then type the number needed to access an outside line if needed in the Outside line access field Select the Include header check box to include the header information Click ...

Page 178: ...ated Models Dell E515dn Dell E515dw Add new people and their fax information to the PC Fax Address Book if you want to send a fax using Dell PC Fax software 1 Do one of the following Windows Vista and Windows 7 Click Start All Programs Dell Printers Click your model name Click Address Book Windows 8 Click Dell Printers and then click your model name Click Address Book The Address Book dialog box a...

Page 179: ...ed Models Dell E515dn Dell E515dw Create a group to broadcast the same PC FAX to several recipients at one time 1 Do one of the following Windows Vista and Windows 7 Click Start All Programs Dell Printers Click your model name Click Address Book Windows 8 Click Dell Printers and then click your model name Click Address Book The Address Book dialog box appears ...

Page 180: ... name of the new group in the Group Name field 4 In the Available Names field select each name you want to include in the group and then click Add Members added to the group appear in the Group Members box 5 When finished click OK NOTE Each group can contain up to 50 members ...

Page 181: ...k Address Book The Address Book dialog box appears 2 Select the member or group you want to edit 3 Click Properties 4 Change the member or group information 5 Click OK Delete a Member or Group Windows Related Models Dell E515dn Dell E515dw 1 Do one of the following Windows Vista and Windows 7 Click Start All Programs Dell Printers Click your model name Click Address Book Windows 8 Click Dell Print...

Page 182: ...SCII text file csv a vCard an electronic business card or Remote Setup Dial Data and save it on your computer You cannot export the group settings when you export the Address Book data 1 Do one of the following Windows Vista and Windows 7 Click Start All Programs Dell Printers Click your model name Click Address Book Windows 8 Click Dell Printers and then click your model name Click Address Book T...

Page 183: ...from your address book before selecting this option Browse to the folder where you want to save the vCard type the vCard name in the File name field and then click Save Remote Setup Dial Data Browse to the folder where you want to save the data type the file name in the File name field and then click Save 4 In the Available Items field select the data you want to export and then click Add ...

Page 184: ...ype the file name and then click Save Import Information to the Address Book Windows Related Models Dell E515dn Dell E515dw You can import ASCII text files csv vCards electronic business cards or Remote Setup Dial Data into your Address Book 1 Do one of the following Windows Vista and Windows 7 Click Start All Programs Dell Printers Click your model name Click Address Book Windows 8 Click Dell Pri...

Page 185: ...lect Items dialog box appears Go to step 4 vCard Go to step 7 Remote Setup Dial Data Go to step 7 4 In the Available Items field select the data you want to import and then click Add NOTE You must select and add fields from the Available Items list in the same order they are listed in the import ...

Page 186: ...lect the print command in your application 3 Select Dell PC FAX as your printer and then complete your print operation The Dell PC FAX dialog box appears 4 Type a fax number using one of the following methods Click the numbers on the dial pad to type the number and then click NOTE If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number u...

Page 187: ...ver page format Cover page title Select one of the options If you select the Custom option you can include a bitmap file such as your company logo on the cover page Click Browse to select a BMP file and then choose the alignment Count cover page Select the Count cover page check box if you want to include the cover page in the total page count Change the Port Used for PC FAX Send Windows Related M...

Page 188: ...ication Macintosh PC FAX Overview Macintosh Use Dell s PC FAX software to send faxes directly from your Macintosh without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Macintosh Related Models Dell E515dn Dell E515dw 1 Create a document in a Macintosh application 2 From an application such as Apple TextEdit click the File menu and the...

Page 189: ...er is displayed in the Destination Fax Numbers field NOTE To send a fax to more than one number click the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax ...

Page 190: ...190 Fax ...

Page 191: ... to Use Network Management Utilities 197 Locate the Machine s Network Settings 199 Additional Methods of Configuring Your Dell Machine for a Wireless Network 200 Advanced Network Features 215 Technical Information for Advanced Users 229 Network Menu on the Dell Control Panel 238 ...

Page 192: ...192 ...

Page 193: ...work Menu on the Dell Control Panel The control panel s Network menu selections allow you to configure the Dell machine for your network Get Started We recommend setting up and connecting to your network using the Dell installation CD ROM This guide provides more information on network connection types introduces various methods to manage your network and explains some useful network features of y...

Page 194: ...ntrolling file access or printer sharing Network Shared Printing In a Network Shared environment each computer sends data via a centrally controlled computer This type of computer is often called a Server or a Print Server Its job is to control all print jobs Peer to Peer Printing Using TCP IP In a Peer to Peer environment each computer sends and receives data directly to and from each device Ther...

Page 195: ...amples Identify your wireless network connection type Infrastructure mode Ad Hoc mode or Wi Fi Direct mode Connected to a Computer with a Wireless LAN Access Point Router in the Network Infrastructure Mode This type of network has a wireless LAN central access point router at the heart of the network The access point can also act as a bridge or a gateway to a wired network When the Dell wireless m...

Page 196: ...s LAN Access Point Router with a Network Cable Configuration Method Select one of these methods for configuring your Dell machine in a wireless network environment Wireless Configuration Using the Setup Wizard from the Computer Recommended Wireless Configuration Using the Setup Wizard from the Control Panel One Push Wireless Configuration Using WPS or AOSS PIN Method Wireless Configuration Using W...

Page 197: ...access and change your print server settings NOTE We recommend Microsoft Internet Explorer 8 0 9 0 10 0 for Windows and Safari 5 0 6 0 for Macintosh Make sure that JavaScript and Cookies are always enabled in whichever browser you use If a different web browser is used make sure it is compatible with HTTP 1 0 and HTTP 1 1 NOTE You must use the TCP IP protocol on your network and have a valid IP ad...

Page 198: ...cking Submit to activate the configuration Set a Logon Password for Web Based Management We recommend setting a logon password to prevent unauthorized access to Web Based Management 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 NOTE If you are using a Domain Name System or ...

Page 199: ...ss OK 3 Proceed to the menu selections you want to configure Locate Network Settings When Using Web Based Management 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 NOTE If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPri...

Page 200: ...he Dell machine as close to the wireless LAN access point router as possible with minimal obstructions Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files su...

Page 201: ...s setup wizard 6 When the LCD shows Start WPS AOSS on your wireless access point router press the WPS or AOSS button on your wireless access point router Then press OK and your machine will now automatically detect which mode WPS or AOSS your wireless access point router uses and try to connect to your wireless network If your wireless device is connected successfully the machine s LCD displays Co...

Page 202: ...nfigure your wireless network settings The PIN Method is one of the connection methods developed by the Wi Fi Alliance By submitting a PIN created by an Enrollee your machine to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with your wireless access point ro...

Page 203: ...lect the WLAN option and then press OK 4 Press p or q to select the WPS w PIN Code option and then press OK 5 When WLAN Enable appears enable the wireless network This will start the wireless setup wizard 6 The LCD displays an eight digit PIN and the machine starts searching for a wireless LAN access point router 7 Using a computer that is on the network type http access point s IP address in your...

Page 204: ... after the wireless configuration by following the on screen instructions To install the full driver and software package use the Dell installer on the Installer CD ROM 10 Select your machine and click Next 11 Type the PIN displayed on the machine s LCD and then click Next 12 Select your network and then click Next 13 Click Close If your wireless device is connected successfully the machine s LCD ...

Page 205: ...n press OK 4 Press p or q to select the Setup Wizard option and then press OK 5 When WLAN Enable appears enable the wireless network This will start the wireless setup wizard 6 The machine will search for your network and display a list of available SSIDs Press p or q to select the New SSID option and then press OK 7 Enter the SSID name and then press OK 8 Press p or q to select the Ad hoc option ...

Page 206: ...munication Mode Encryption Mode Network Key Ad Hoc NONE WEP For example Network Name SSID HELLO Communication Mode Encryption Mode Network Key Ad Hoc WEP 12345 NOTE Your Dell machine supports the use of the first WEP key only 2 Press Menu 3 Press p or q to select the Network option and then press OK 4 Press p or q to select the WLAN option and then press OK 5 Press p or q to select the Setup Wizar...

Page 207: ...e with the configuration 1 Check and record the current wireless network settings of the computer to which you are connecting Network Name SSID Network Key For example Network Name SSID HELLO Network Key 12345 NOTE Your access point router may support the use of multiple WEP keys however your Dell machine supports the use of the first WEP key only NOTE If you need assistance during setup and want ...

Page 208: ... down in the first step When Press WPS on rtr appears press the WPS button on your WLAN access point router and then press p twice 10 The machine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected The machine will print your machine s wireless status report If the connection fails check the error code ...

Page 209: ...r the SSID name and then press OK 9 Press p or q to select the Infrastructure option and then press OK 10 Press p or q to select the Authentication Method you want and then press OK 11 Do one of the following If you selected the Open System option press p or q to select the Encryption Type None or WEP and then press OK If you selected the WEP option for Encryption Type enter the WEP key and then p...

Page 210: ...etup Configuration Print or Scan from Your Mobile Device Using Wi Fi Direct Related Models Dell E514dw Dell E515dw Wi Fi Direct is one of the wireless configuration methods developed by the Wi Fi Alliance It allows you to configure a secured wireless network between your Dell machine and a mobile device such as an Android device Windows Phone device iPhone iPod touch or iPad without using an acces...

Page 211: ...ell printers via Wi Fi or Ethernet network For Android Devices Download the Dell Document Hub app for free from Google Play Easy to use and navigate the Dell Document Hub app enables direct printing of photos documents web content and more to supported Dell printers on a Wi Fi Wi Fi Direct or Ethernet network Scan the QR Code for quick access to the relevant application store For iOS Devices This ...

Page 212: ...on Description Yes Go to Step 2 No Go to Step 3 2 Does your mobile device support one push configuration for Wi Fi Direct Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method 3 Does your mobile device support Wi Fi Protected Setup WPS Option Description Yes Go...

Page 213: ...and press OK Search for available devices again by pressing Rescan 8 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Related Models Dell E514dw Dell E515dw If your mobile device supports WPS PBC Push Button Configuration follo...

Page 214: ...on your machine enter the PIN in your mobile device When your machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Press p or q to select the mobile device you want to connect to and press OK Search for available devices again by pressing Rescan 8 Do one of the following Follow the machine s instruction to display the PIN on your machine ente...

Page 215: ...u must configure a Wi Fi Direct network manually 1 Press Menu 2 Press p or q to select the Network option and then press OK 3 Press p or q to select the Wi Fi Direct option and then press OK 4 Press p or q to select the Manual option and then press OK 5 When Wi Fi Direct On appears enable the Wi Fi Direct network 6 The machine will display the SSID name and Password for two minutes Go to your mobi...

Page 216: ...ddress on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name DELL000499 MAC Address 00 0c a0 00 04 99 1 Press Menu 2 Do one of the following Dell E515dn E515dw Press p or q to display the Print Reports option and then press OK Dell E514dw Press p or q to display the Machine Info option and then press OK 3 Press p or q to select the Network Config option and then pres...

Page 217: ...he root mail folder 9 Click Submit Configure the Dell Machine for Email or I Fax Related Models Dell E515dn Dell E515dw Before using I Fax configure your Dell machine to communicate with your network and mail server You can configure these items using the machine s control panel or Web Based Management Make sure the following items are configured on your machine IP address If you are already using...

Page 218: ...IFF F format automatically If you want to send and receive messages to and from your machine your computer s email application must support Multipurpose Internet Mail Extensions MIME Dell E515dn Dell E515dw To use this function go to the download page on the Dell website at http www dell com to download the I Fax Install Tool 1 Sender 2 Internet 3 Receiver 4 Email server NOTE I Fax supports sendin...

Page 219: ...ated Models Dell E515dn Dell E515dw Before sending your I Fax use the control panel or Web Based Management to configure the following optional items E mail Subject Limit E mail Size Request Delivery Notification Send If you are unsure of any of these items contact your system administrator Send an I Fax Related Models Dell E515dn Dell E515dw Sending an I Fax is like sending a normal fax Make sure...

Page 220: ... or I Fax Related Models Dell E515dn Dell E515dw When your Dell machine receives an incoming I Fax it will print the I Fax automatically To receive an I Fax we recommend using the control panel or Web Based Management to configure the following optional items Auto Polling Polling Frequency Print Mail Header Delete Read Receive Error Mail Send Delivery Notification Receive There are two ways you ca...

Page 221: ...ne will print the data from the email server How Your Computer Receives an I Fax Related Models Dell E515dn Dell E515dw When your computer receives an I Fax you will receive an email in your email application The incoming I Fax is attached to an email message that notifies you in its Subject line that your email server has received an I Fax You can either wait for your Dell machine to poll the ema...

Page 222: ...Management to configure the following items Relay Broadcast Function Set the Relay Broadcast Function to On Relay Domain Configure your machine s domain name on the machine that will broadcast the document to the conventional fax machine If you wish to use your machine as a relay broadcast device you must specify the trusted domain name the portion of the name after the sign at the machine Use car...

Page 223: ... feature you must register the email addresses as the One Touch Dial numbers or Speed Dial numbers 1 Press Fax 2 Load your document 3 Do one of the following Press the One Touch button you have registered Press p Address Book and then enter the three digit Speed Dial number you have registered 4 Press Start Relay Broadcast from Your Computer Related Models Dell E515dn Dell E515dw Use the Relay Bro...

Page 224: ...the relay machine and fax number of the second fax machine in the TO box 3 Send the email I Fax Options Transmission TX Verification Mail Error Mail Configure the Dell Machine for Email or I Fax Transmission TX Verification Mail Related Models Dell E515dn Dell E515dw TX Verification Mail supports Verification Mail for either sending or receiving Verification Mail for sending allows you to request ...

Page 225: ...splay the Setup Mail RX option and then press OK 5 Press p or q to display the Notification option and then press OK 6 Press one of the three possible settings Option Description Receive Notification On When Receive Notification is On a template is sent back to the sender to indicate successful reception and processing of the message These templates depend on the operation requested by the sender ...

Page 226: ...x transmission You can send a fax directly from the machine using the manual fax feature when the Send to Server feature is on Before Sending a Fax to the Fax Server Related Models Dell E515dn Dell E515dw To send a document to the fax server the correct syntax for that server must be used The destination fax number must be sent with a prefix and a suffix that match the parameters used by the fax s...

Page 227: ...ment The Simple Network Time Protocol SNTP is used to synchronize the time used by the machine for authentication with the SNTP time server This is not the time displayed on the machine s LCD You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure date and ...

Page 228: ...igure the SNTP Protocol Using Web Based Management Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a pa...

Page 229: ...rt number 1 65535 The secondary SNTP server port is used as a backup to the primary SNTP server port If the primary port is unavailable the machine will contact the secondary SNTP port Synchronization Interval Type the number of hours between server synchronization attempts 1 168 hours Synchronization Status Confirm the latest synchronization status 8 Click Submit Technical Information for Advance...

Page 230: ...er driver using this feature Use Vertical Pairing to Install Drivers Used for Printing from the Wi Fi Direct Network Windows 8 1 Windows 8 1 allows your Vertical Pairing supported wireless machine to connect to the Wi Fi Direct network using the one push or PIN Method of WPS and the Web Services feature It enables printer driver installation from the printer icon in the Add a device screen You can...

Page 231: ...rner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Services Name appears Windows 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings PC devices Devices Add a device The machine s Web Services Name appears NOTE The Web Services Name for the Dell machine is your ...

Page 232: ...Mode Windows 7 and Windows 8 Related Models Dell E514dw Dell E515dw Windows Vertical Pairing is a technology that allows your Vertical Pairing supported wireless machine to connect to your Infrastructure network using the PIN Method of WPS and the Web Services feature It enables printer driver and scanner driver installation from the multi function printer icon in the Add a device screen If you ar...

Page 233: ...ion and the printer driver installation are successfully completed Use Vertical Pairing to Install Drivers Used for Printing from the Wi Fi Direct Network Windows 8 1 Related Models Dell E514dw Dell E515dw Windows 8 1 allows your Vertical Pairing supported wireless machine to connect to the Wi Fi Direct network using the one push or PIN Method of WPS and the Web Services feature It enables printer...

Page 234: ...ible machine to PCL mode DELLxxxxxx 1 TCP IP binary DELLxxxxxx_AT 1 PostScript service for Macintosh POSTSCRIPT_P1 PostScript service switches PJL compatible machine to PostScript mode 1 Where xxxxxx is the first six digits of your machine s MAC Address Ethernet Address Other Ways to Configure the IP Address Configure the IP Address Using DHCP Configure the IP Address Using BOOTP Configure the IP ...

Page 235: ...ical etc bootptab entries include DELL310107 1 00 80 77 31 01 07 192 168 1 2 and DELL310107 ht ethernet ha 008077310107 ip 192 168 1 2 Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a download filename in the configuration file If this is the case create a null file on the host and specify the name of this file and its path in the configurat...

Page 236: ... 168 1 2 00 80 77 31 01 07 ping 192 168 1 2 UNIX Linux systems Typically UNIX and Linux systems require the colon character between each digit of the MAC Address Ethernet Address arp s 192 168 1 2 00 80 77 31 01 07 ping 192 168 1 2 NOTE You must be on the same Ethernet segment to use the ARP command that is there cannot be a router be tween the print server and operating system If there is a route...

Page 237: ...ls Dell E514dw Dell E515dw If the Wireless LAN Report shows that the connection failed check the error code on the printed report and refer to the corresponding instructions in the table Error Code Problem and Recommended Solutions TS 01 The wireless setting is not activated turn the wireless setting to ON If a network cable is connected to your machine disconnect it and turn the wireless setting ...

Page 238: ...he key used as the first WEP key Your Dell machine supports the use of the first WEP key only TS 07 The machine cannot detect a wireless access point router that has WPS or AOSS enabled If you would like to configure your wireless settings using WPS or AOSS you must operate both your machine and the wireless access point router Confirm your wireless access point router supports WPS or AOSS and try...

Page 239: ...ts IP address using the DHCP BOOTP or RARP protocols The default IP address of your machine will probably be incompatible with the IP address numbering scheme of your network We recommend contacting your network administrator for an IP address that is compatible with the network to which your machine is connected Subnet Mask This field displays the current subnet mask used by the machine If you ar...

Page 240: ...IP Address This field specifies the IP address of the secondary DNS server It is used as a backup to the primary DNS server address If the primary DNS server is unavailable the machine will contact the secondary DNS server APIPA Selecting On will cause the print server to automatically allocate a link local IP address in the range 169 254 1 0 169 254 254 255 when the print server cannot obtain an ...

Page 241: ...TE AOSS refers to AirStation One Touch Secure System WPS w PIN Code Wireless Network Only Related Models Dell E514dw Dell E515dw If your wireless LAN access point router supports WPS PIN method you can configure your Dell machine without a computer NOTE WPS refers to Wi Fi Protected Setup WLAN Status Wireless Network Only Related Models Dell E514dw Dell E515dw Status This field displays the curren...

Page 242: ...equires you to enter many text characters you may find that it is more convenient to use Web Based Management and your favorite web browser to configure these settings These settings must be configured for the I Fax feature to work Mail Address Related Models Dell E515dn Dell E515dw Use this selection to set your machine s email address Setup Server Related Models Dell E515dn Dell E515dw SMTP SMTP...

Page 243: ...yte characters only Enter Inbox for the root mail folder APOP for POP3 Enable or disable the Authenticated Post Office Protocol APOP Setup Mail RX Related Models Dell E515dn Dell E515dw Auto Polling When set to On the machine automatically checks the POP3 IMAP4 server for new messages Poll Frequency Sets the interval for checking for new messages on the POP3 IMAP4 server the default interval is 10...

Page 244: ...are allowed to request a Relay Broadcast Relay Report A Relay Broadcast Report is a list of any relayed broadcasts that have been sent through the machine It can be printed at the machine that will act as a Relay Station for all Relay Broadcasts To use this function you must assign the relay domain in the Trusted Domains section of the Relay function settings Scan to E mail Select Scan to E mail t...

Page 245: ...245 Security 247 Lock the Machine Settings 247 Before Using Network Security Features 250 Supported Security Protocols and Features 251 Send or Receive an Email Securely 252 ...

Page 246: ...246 ...

Page 247: ...gs Before turning on the machine s access lock feature make a careful note of your password If you forget the password you must reset all passwords stored in the machine by calling your administrator or Dell Customer Service About Using TX Lock Block unauthorized data transmission to and from the machine About Using Setting Lock Block unauthorized access to machine settings About Using TX Lock Rel...

Page 248: ...then press OK 4 Press p or q to display the TX Lock option and then press OK 5 Press p or q to select the Set Password option and then press OK 6 Enter the current four digit password 7 Press OK 8 Enter a four digit number for the new password 9 Press OK 10 When the LCD displays Verify re enter the password 11 Press Cancel Turn TX Lock On Off Turn TX Lock On Turn TX Lock Off Turn TX Lock On Relate...

Page 249: ...on and then press OK 4 Press p or q to display the Setting Lock option and then press OK 5 Enter a four digit number for the password 6 Press OK 7 When the LCD displays Verify re enter the password 8 Press OK 9 Press Cancel Change the Setting Lock Password Related Models Dell E515dn Dell E515dw 1 Press Menu 2 Press p or q to display the General Setup option and then press OK 3 Press p or q to disp...

Page 250: ...display the General Setup option and then press OK 3 Press p or q to display the Security option and then press OK 4 Press p or q to display the Setting Lock option and then press OK 5 Enter the current four digit password 6 Press OK 7 Press OK when the LCD shows Off 8 Press Cancel Before Using Network Security Features Your Dell machine employs some of the latest network security and encryption p...

Page 251: ...de an authentication method that encrypts the password when the client receives email IMAP4 over SSL IMAP4 over SSL enables receiving encrypted email using SSL Manage Your Network Machine Securely Using Web Based Management Web Browser To manage your network machine securely you must use the management utilities with security protocols 1 Start your web browser 2 Type http machine s IP address in y...

Page 252: ... To allow the use of SNMPv1 v2c applications use SNMPv3 read write access and v1 v2c read only access or SNMP v1 v2c read write access mode Send or Receive an Email Securely Configure Email Sending or Receiving Using Web Based Management Send an Email with User Authentication Configure Email Sending or Receiving Using Web Based Management Related Models Dell E515dn Dell E515dw We recommend using W...

Page 253: ...ars 9 Follow the instructions in the dialog box to test the current settings Send an Email with User Authentication Related Models Dell E515dn Dell E515dw Your Dell machine supports the SMTP AUTH method to send email via an email server that requires user authentication This method prevents unauthorized users from accessing the email server You can use SMTP AUTH for email notification email report...

Page 254: ...254 Security ...

Page 255: ...255 ControlCenter 257 ControlCenter Macintosh 257 ...

Page 256: ...256 ...

Page 257: ...Macintosh Scan Both Sides of an ID Card Using ControlCenter Scan to E mail Attachment Using ControlCenter Macintosh Send a scanned document as an email attachment Scan to an Editable Text File OCR Using ControlCenter Macintosh Your machine can convert characters in a scanned document to text data using optical character recognition OCR technology Edit this text using your preferred text editing ap...

Page 258: ...me if needed Yes Yes Yes Yes Insert Date in File Name Automatically insert the date in the file name of the scanned image Yes Yes Yes Yes Show Save As window Select this option if you want to specify the destination of the scanned image every time you scan Yes Destination Folder Click Browse to select the folder where you would like to save your scanned document Yes Yes Yes Yes Show Folder Select ...

Page 259: ...an the image but it requires the most memory and has the longest transfer time Auto Use for any type of document This mode automatically picks an appropriate color depth for the document Yes Yes Yes Yes Document Size Select the exact size of your document from the Document Size pop up menu If you select 1 to 2 A4 the scanned image will be divided into two A5 size documents Yes Yes Yes Yes Continuo...

Page 260: ...n Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also enter a value in the box to set the contrast Remove Background Color Remove the base color of documents to make the scanned data more recognizable When you use this function select from...

Page 261: ...ing Problems 264 Telephone and Fax Problems 265 Network Problems 269 Other Problems 275 Error and Maintenance Messages 277 Transfer Your Faxes or Fax Journal Report 280 Document Jams 281 Paper Jams 283 Improve the Print Quality 293 ...

Page 262: ...262 ...

Page 263: ...ceived fax data in the machine s memory transfer the data to another Fax machine or to your computer before turning off the machine First check the following The machine s power cord is connected correctly and the machine s power is on See the Setup Guide All of the protective materials have been removed See the Setup Guide Paper is loaded correctly in the paper tray The interface cables are secur...

Page 264: ... menu bar and make sure that Use Printer Offline is not selected Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click the Dell MFP EXXXX Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected For Dell E514dw Check...

Page 265: ...e in the manual feed slot Your application must be set to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application Telephone and Fax Problems Related Models Dell E515dn Dell E515dw Telephone Line or Connections Difficulties Suggestions Dialing does not work No dial tone Check all line cord connections Make sure the telephone line cord ...

Page 266: ... static or interference on your fax line contact your local telephone provider Make sure the machine is in the correct Receive Mode This is determined by the external devices and telephone subscriber services you have on the same line as the Dell machine If you have a dedicated fax line and want your Dell machine to automatically answer all incoming faxes you should select Fax only mode If your De...

Page 267: ...6 Set your Dell machine s Receive Mode to External TAD See Related Information Choose the Correct Receive Mode Make sure your Dell machine s Easy Receive feature is turned On Easy Receive is a feature that allows you to receive a fax even if you answered the call on an external or extension telephone If you often get transmission errors due to possible interference on the telephone line try changi...

Page 268: ... to see if the problem is with the sending machine Try receiving from another fax machine Received faxes appear as split or blank pages Left and right margins are cut off or a single page is printed on two pages Turn on Auto Reduction Set Dial Tone Detection Related Models Dell E515dn Dell E515dw 1 Setting the Dial Tone to Detection will shorten the Dial Tone detect pause 2 Press Menu 3 Press p or...

Page 269: ...ind My Dell Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Dell Machine Cannot Print or Scan over the Network My Dell Machine is not Found on the Network Even After Successful Installation My Security Settings are not Working Properly I Want to Check that My Network Devices are Working Correctly Error Messages Related Models Dell E514dw Dell E515dw Your De...

Page 270: ... area If you are manually configuring the Wi Fi Direct network make sure you have entered the correct password If your mobile device has a configuration page for how to obtain an IP address make sure the IP address of your mobile device has been configured via DHCP Where Can I Find My Dell Machine s Network Settings Use one of the following methods to find your Dell machine s network settings for ...

Page 271: ...anually the SSID and password are displayed on your Dell machine If your mobile device supports the manual configuration the SSID and password will be displayed on your mobile device s screen For the definition of SSID see the Glossary Wi Fi Direct You are using Android 4 0 If your mobile device disconnects approximately six minutes after using Wi Fi Direct try the one push configuration using WPS...

Page 272: ...el pop up menu and then select Other The Device Selector window appears Reselect your network machine make sure Status is idle and then click OK Wired Wireless Your security software blocks your machine s access to the network Some security software might block access without showing a security alert dialog box even after successful installation To allow access see the instructions for your securi...

Page 273: ...rinters OS X v10 8 x Click the System Preferences Print Scan OS X v10 9 x v10 10 x Click the System Preferences Printers Scanners Wired Wireless Your Dell machine is not connected to the wireless network Print the WLAN Report to check the error code on the printed report Wireless My Dell Machine is not Found on the Network Even After Successful Installation Cause Action Interface Your security sof...

Page 274: ...tion on how to open the port see the instructions for the security software or ask the manufacturer Wired Wireless 1 Windows I Want to Check that My Network Devices are Working Correctly Check Action Interface Check that your Dell machine access point router or network hub is turned on Check the following The power cord is connected correctly and the Dell machine is turned on The access point rout...

Page 275: ...twork Print the WLAN Report to check the error code on the printed report Wireless If you have checked and tried all of the above but you are still having problems see the instructions supplied with your wireless LAN access point router to find the SSID and the Network Key information and set them correctly Other Problems Difficulties Suggestions The machine will not turn on Adverse conditions on ...

Page 276: ...Dell software cannot be installed Windows If the Security Software warning appears on the computer screen during the installation change the Security Software settings to permit the Dell product setup program or other program to run Macintosh If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Dell software 1 For Windows S...

Page 277: ...one line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues contact the telephone company and ask them to check your telephone line Cover is Open The front cover is not completely closed Open and then firmly close the front cover of the machine The fusing unit cover is not completely closed or paper was jammed in the ba...

Page 278: ...r If the error message remains press Start Jam Rear The paper is jammed in the back of the machine Open the fusing unit cover and remove the jammed paper Close the fusing unit cover If the error message remains press Start Jam Tray The paper is jammed in the paper tray Pull the paper tray out completely and remove the jammed paper Put the paper tray firmly back in the machine Manual Feed Manual wa...

Page 279: ...n process Do one of the following Reduce the print resolution Clear the faxes from the memory Print Unable XX The machine has a mechanical problem Press and hold to turn off the machine wait a few minutes and then turn it on again If the problem continues contact Dell Customer Service Replace Drum It is time to replace the drum unit Replace the drum unit The drum unit counter was not reset when a ...

Page 280: ... its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD displays Wait for a while Make sure you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use ...

Page 281: ...or q to display the Report Trans option and then press OK 5 Enter the destination fax number for the Fax Journal 6 Press Start Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed under the Document Cover Remove Small Scraps of Paper Jammed in the ADF Document is Jammed in the Top of the ADF Unit 1 Remove any paper from the ADF that is not jammed 2 Open the ADF cover 3 Pu...

Page 282: ...be sure you remove any debris or scraps to prevent future jams 4 Close the document cover 5 Press Cancel Remove Small Scraps of Paper Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Cancel ...

Page 283: ...t the Back of the Machine Paper is Jammed inside the Machine Paper is Jammed in the 2 sided Tray Paper is Jammed in the Paper Tray If the machine s control panel or the Status Monitor for Macintosh only displays there is a jam in the paper tray do the following steps 1 Pull the paper tray completely out of the machine 2 Slowly pull out the jammed paper Pulling the jammed paper downward using both ...

Page 284: ...sure the paper is below the MAX mark 5 Put the paper tray firmly back in the machine Paper is Jammed in the Output Paper Tray When the paper is jammed in the output paper tray do the following 1 Use both hands to open the scanner ...

Page 285: ...285 Troubleshooting 2 Remove the paper 3 Push the scanner down with both hands to close it ...

Page 286: ... only indicates that there is a jam in the back Rear of the machine complete the following 1 Leave the machine turned on for 10 minutes This allows the internal fan to cool the extremely hot parts inside the machine 2 Open the back cover 3 Pull the black tabs at the left and right sides toward you to release the fusing unit cover ...

Page 287: ...ernal parts will be extremely hot Wait for the machine to cool down before touching them 4 Use both hands to gently pull the jammed paper out of the fusing unit 5 Close the fusing unit cover Make sure the black tabs at the left and right sides lock into place ...

Page 288: ...d deeply inside the product particularly a paper wrapped around a heat roller Otherwise it may cause injuries or burns and even worse may generate smoke if you keep operating the product with a paper jammed Switch off the product promptly and contact your local Dell representative for more information 1 Leave the machine turned on for 10 minutes This allows the internal fan to cool the extremely h...

Page 289: ...ING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them 4 Pull out the jammed paper slowly 5 Install the toner cartridge and drum unit assembly into the machine ...

Page 290: ... a jam in the 2 sided paper tray do the following 1 Leave the machine turned on for 10 minutes This allows the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 3 At the back of the machine pull the 2 sided tray completely out of the machine 4 Pull the jammed paper out of the machine or out of the 2 sided tray ...

Page 291: ...291 Troubleshooting 5 Remove paper that may have jammed under the machine due to static electricity 6 If paper is not caught inside the 2 sided tray open the back cover ...

Page 292: ...machine to cool down before touching them 7 Use both hands to gently pull the jammed paper out of the back of the machine 8 Close the back cover until it locks in the closed position 9 Put the 2 sided tray firmly back in the rear of the machine 10 Put the paper tray firmly back in the front of the machine ...

Page 293: ...the toner cartridge and drum unit are installed correctly Examples of poor print quality Recommendation Faint If the machine indicates Replace Toner status put in a new toner cartridge Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault If the whole page is too light Toner Save may be turned on Turn off Toner Save mode in the machine s...

Page 294: ...eplace the toner cartridge with a new toner cartridge The fusing unit may be contaminated Contact Dell Customer Service Toner specks Clean the corona wire on the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit The fusing unit may be contaminated Contact Dell Customer Service Hollow print Select Thick Paper mode in the printer driver or use thinner paper than you a...

Page 295: ...ially if the machine has not been used for a long time Clean the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit Lines across the page Clean the corona wire inside the drum unit Clean the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit White lines bands or ribbing across the page Check the machine s environment Conditions such as ...

Page 296: ...you used paper that has clips or staples the drum unit may be damaged If the unpacked drum unit is in direct sunlight or room light for long periods of time the unit may be damaged Clean the drum unit The toner cartridge may be damaged Replace the toner cartridge with a new toner cartridge The drum unit may be damaged Replace the drum unit with a new drum unit Black lines down the page Printed pag...

Page 297: ... 2 sided printing models If the problem only occurs during 2 sided printing check for torn paper in the 2 sided tray verify the 2 sided tray is inserted completely and the back cover is closed completely Curled or wavy Check the paper type and quality High temperatures and high humidity will cause paper to curl If you do not use the machine often the paper may have been in the paper tray too long ...

Page 298: ...ement change the printer driver setting in Media Type to a thick setting If you are printing an envelope choose Env Thick in the media type setting Envelope creases Make sure the two levers inside the back cover are pulled down to the envelope position when you print envelopes After you have finished printing reset the levers back to their original positions Pull up the levers until they stop Make...

Page 299: ...ns The following reset functions are available NOTE Unplug the interface cable before you choose Network Settings Reset function All Settings Reset function or Factory Reset function NOTE Subdivided reset functions are not available for some models 1 Machine Reset This function resets the following settings Programmed fax jobs in the memory For Dell E515dn Dell E515dw Delayed Fax Batch TX Coverpag...

Page 300: ...set takes more time than All Settings Reset Dell strongly recommends you perform this operation when you dispose of the machine NOTE Unplug the interface cable before you choose Network Settings Reset function All Settings Reset function or Factory Reset function How to Reset the Machine 1 Press Menu 2 Do one of the following For Dell E515dn Dell E515dw Press p or q to display the Initial Setup op...

Page 301: ...machine or to exit the process Option Description 1 or p Reboot the machine The machine will begin the reset 2 or q The machine will exit without rebooting NOTE If you do not reboot your machine the reset process will not finish and your settings will remain unchanged ...

Page 302: ...302 Troubleshooting ...

Page 303: ...303 Routine Maintenance 305 Replace Supplies 305 Clean the Machine 314 Check the Remaining Life of Parts 323 Pack and Ship Your Dell Machine 323 ...

Page 304: ...304 ...

Page 305: ...n If you have a used toner cartridge no longer needed contact your local Dell representative for its disposal CAUTION Keep drum cartridges or drum if not a cartridge type and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately When replacing drum cartridges or drum if not a cartridge...

Page 306: ...eeping it separate from domestic waste If you have questions contact your local waste disposal office We recommend placing used supplies on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended print media the life of supplies and machine parts may be reduced The projected life for each of the toner ...

Page 307: ... to buy toner cartridges contact Dell Customer Service NOTE DO NOT unpack the new toner cartridge until you are ready to install it NOTE If a toner cartridge is left unpacked for a long time the toner life will be shortened NOTE Dell strongly recommends you DO NOT refill the toner cartridge provided with your machine We also strongly recommend you continue to use only Genuine Dell Brand replacemen...

Page 308: ...308 Routine Maintenance 3 Remove the toner cartridge and drum unit assembly from the machine 4 Push down the lock lever and take the toner cartridge out of the drum unit ...

Page 309: ...e new toner cartridge firmly into the drum unit until you hear it lock into place NOTE Make sure you put the toner cartridge in correctly or it may separate from the drum unit 8 Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times ...

Page 310: ...y returns to Ready Mode Learn About The Drum Unit A new drum unit can print approximately 12 000 Letter or A4 size single sided pages Drum wear and tear occurs due to use and rotation of the drum and interaction with paper toner and other materials in the paper path In designing this product Dell decided to use the number of rotations of the drum as a reasonable determinant of the drum life When a...

Page 311: ... Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum For best performance use only genuine Dell toner The machine should be used only in a clean dust free environment with adequate ventilation Printing with a non Dell drum unit may reduce not only the print quality but also the quality ...

Page 312: ...w drum unit 6 Put the toner cartridge firmly into the new drum unit until you hear it lock into place NOTE Make sure you put the toner cartridge in correctly or it may separate from the drum unit 7 Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times ...

Page 313: ...ay have a vertical stripe 8 Install the toner cartridge and drum unit assembly back into the machine 9 Close the front cover of the machine Reset the Drum Counter When you replace the drum unit with a new one you must reset the drum counter by completing the following steps IMPORTANT DO NOT reset the drum counter unless you are replacing the drum unit 1 Open the front cover ...

Page 314: ...h toner clean the inside of the machine with a dry lint free cloth WARNING DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth When cleaning this product use the designated cleaning materials exclusive to it Ot...

Page 315: ...tral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Toner cartridge Drum unit ...

Page 316: ...ith a soft lint free cloth moistened with water 3 In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with water 4 Close the document cover 5 Press to turn on the machine Clean the Corona Wire If you have print quality problems or the control panel displays Drum status clean the corona wire 1 Open the front cover ...

Page 317: ...utine Maintenance 2 Remove the toner cartridge and drum unit assembly from the machine 3 Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times ...

Page 318: ... 4 Install the toner cartridge and drum unit assembly back into the machine 5 Close the front cover of the machine Clean the Drum Unit If your printout has dots or other repeating marks at 3 7 in 94 mm intervals the drum may have foreign material such as glue from a label stuck on the drum surface Follow these steps to solve the problem 1 Press and hold to turn off the machine 2 Open the front cov...

Page 319: ...319 Routine Maintenance 3 Remove the toner cartridge and drum unit assembly from the machine 4 Push down the lock lever and take the toner cartridge out of the drum unit ...

Page 320: ... on the left side 6 Turn the edge of the drum unit toward you by hand while looking at surface of the suspected area NOTE To avoid print quality problems DO NOT touch the surface of the drum unit except the edge 7 Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off ...

Page 321: ...the new toner cartridge firmly into the drum unit until you hear it lock into place NOTE Make sure you put the toner cartridge in correctly or it may separate from the drum unit 9 Install the toner cartridge and drum unit assembly back into the machine 10 Close the front cover of the machine 11 Press to turn on the machine ...

Page 322: ...clean the pick up rollers as follows 1 Press and hold to turn off the machine 2 Pull the paper tray completely out of the machine 3 If paper is loaded or something is stuck inside in the paper tray remove it 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad on the paper tray to remove dust 5 Wipe the two pick up rollers inside the machine to remove dust...

Page 323: ...n press OK The LCD displays the approximate remaining toner or drum life 5 Press Cancel Pack and Ship Your Dell Machine WARNING When you move the machine grasp the side handholds that are under the scanner DO NOT carry the machine by holding it at the bottom NOTE If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid any damage during transit T...

Page 324: ...non detachable AC power cord depending on the model 3 Remove the toner cartridge and drum unit assembly 4 Push down the lock lever and take the toner cartridge out of the drum unit 5 Put the protective material on the toner cartridge Put it in a plastic bag 6 Put the protective material 1 in the machine to the left as shown in the illustration ...

Page 325: ...only the drum unit back into the machine 8 Close the front cover 9 Put the machine into the bag it originally came in 10 Pack the machine and the printed materials in the original carton with the original packing material as shown below ...

Page 326: ...326 Routine Maintenance NOTE Put the AC power cord and printed materials in the original carton as shown in the illustration 11 Close the carton and tape it shut ...

Page 327: ...327 Machine Settings 329 General Settings 329 Print Reports 339 Settings and Features Tables 340 ...

Page 328: ...328 ...

Page 329: ...tion When the machine is in Sleep Mode it acts as though it is turned off The machine will wake up and start printing when it receives a print job or a fax Use these instructions to set a time delay to send the machine into Sleep Mode About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for certain length of time based on your model and settings the machine will auto...

Page 330: ...you use the dial pad Address Book and Shortcuts Set Quiet Mode Use Quiet Mode to reduce printing noise When Quiet Mode is turned On the print speed becomes slower The factory setting is Off In the Event of Power Failure Memory Storage Change the Language on the LCD Change the LCD language if needed Change the Default Mode When the machine is idle or you press Cancel the machine will return to the ...

Page 331: ...from a range of volume levels Adjust the Speaker Volume Adjust the Ring Volume Related Models Dell E515dn Dell E515dw 1 Press Menu 2 Press p or q to display the General Setup option and then press OK 3 Press p or q to display the Volume option and then press OK 4 Press p or q to display the Ring option and then press OK 5 Press p or q to display the High Med Low or Off option and then press OK 6 P...

Page 332: ...or Daylight Saving Time It will reset itself forward one hour in the spring and backward one hour in the fall Make sure you have set the correct date and time in the Date Time setting 1 Press Menu 2 Press p or q to display the Initial Setup option and then press OK 3 Press p or q to display the Date Time option and then press OK 4 Press p or q to display the Auto Daylight option and then press OK ...

Page 333: ...the machine The LCD displays Deep Sleep The machine receives a job Someone presses a button on the control panel Set Auto Power Off Mode Related Models Dell E514dw If the machine is in Deep Sleep Mode for certain length of time based on your model and settings the machine will go into Power Off Mode automatically The machine does not go into Power Off Mode when the machine is connected to a wired ...

Page 334: ...l pad Press OK For example enter 19 45 for 7 45 PM 10 Press Cancel Set the Time Zone Related Models Dell E515dn Dell E515dw Set the time zone for your location on the machine For example the time zone for Eastern Time in the USA and Canada is UTC 05 00 Pacific Time in the USA and Canada is UTC 08 00 Time Zone Standard Time Hawaii Aleutian Time Zone UTC 10 00 Alaska Time Zone UTC 9 00 Pacific Time ...

Page 335: ...o display the On or Off option and then press OK 6 Press Cancel Set the Continue Mode The Continue Mode forces the machine to continue printing after the control panel displayed Replace Toner indication The machine will continue printing until the LCD displays Toner Ended indication The factory setting is Stop NOTE When the control panel indicates an error you cannot change the mode NOTE If you co...

Page 336: ...st install a new toner cartridge Set Your Station ID Related Models Dell E515dn Dell E515dw Set the machine to print your Station ID and the fax s date and time at the top of each fax you send 1 Press Fax 2 Press Menu 3 Press p or q to display the Initial Setup option and then press OK 4 Press p or q to display the Station ID option and then press OK 5 Enter your fax number up to 20 digits using t...

Page 337: ...r telephone system requires a time break recall hookflash press on the LCD NOTE To turn off the dial prefix feature delete the stored prefix number and then press OK 1 Press Menu 2 Press p or q to display the Initial Setup option and then press OK 3 Press p or q to display the Dial Prefix option and then press OK 4 Do one of the following If the machine does not have a stored prefix number enter a...

Page 338: ...oadcasting feature 6 Press Cancel Set Quiet Mode Use Quiet Mode to reduce printing noise When Quiet Mode is turned On the print speed becomes slower The factory setting is Off 1 Press Menu 2 Press p or q to display the General Setup option and then press OK 3 Press p or q to display the Ecology option and then press OK 4 Press p or q to display the Quiet Mode option and then press OK 5 Press p or ...

Page 339: ... for your last transmission Address Book Dell E515dn Dell E515dw The Address Book report prints an alphabetical list of names and numbers stored in the Address Book memory Fax Journal Dell E515dn Dell E515dw The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings The User Settings report prints a list of your cur...

Page 340: ...w the Transmission Verification Report Press p or q to display the View on LCD and then press OK To print the Transmission Verification Report Press p or q to display the Print Report and then press OK Press Start If you choose other reports Press Start 5 Press Cancel Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the mac...

Page 341: ...ass ScanSize Adjust the scan area of the scanner glass to the size of the document Replace Toner You can choose the machine to continue printing after the LCD displays Replace Toner or stop printing when the message is displayed Fax Related Models Dell E515dn Dell E515dw Level 1 Level 2 Level 3 Descriptions Setup Receive Receive Mode Select the receive mode that best suits your needs Ring Delay Se...

Page 342: ...tial setup for the Transmission Verification Report Journal Period Set the interval for automatic printing of the Fax Journal If you select other than Off and Every 50 Faxes you can set the time for the option If you select Every 7 Days you can set the day of the week Remote Fax Opt Forward Store Set the machine to forward fax messages or to store incoming faxes in the memory so you can retrieve t...

Page 343: ... and to use the paper in the tray Reset Printer Restore the printer settings to the factory settings Print Reports Related Models Dell E515dn Dell E515dw Level 1 Level 2 Descriptions Transmission View on LCD Display a Transmission Verification Report for your last transmission Print Report Print a Transmission Verification Report for your last transmission Address Book Numeric Print a list of name...

Page 344: ...ect the WINS configuration mode WINS Server Specify the IP address of the primary or secondary WINS server DNS Server Specify the IP address of the primary or secondary DNS server APIPA Set the machine to automatically allocate the IP address from the link local address range IPv6 Turn the IPv6 protocol on or off Ethernet Select the Ethernet link mode Wired Status View the current wired status MAC...

Page 345: ...nal View the current wireless network signal strength SSID View the current SSID Comm Mode View the current Communication Mode MAC Address View the MAC address of the machine Set to Default Restore the wireless network setting to the factory setting WLAN Enable Turn the WLAN on or off manually Wi Fi Direct Push Button Configure your Wi Fi Direct network settings using the one button push method PI...

Page 346: ... MAC address of the machine Network Reset Restore all network settings back to the factory settings Machine Info Related Models Dell E515dn Dell E515dw Level 1 Level 2 Level 3 Descriptions Serial No Check the serial number of your machine Version Check the firmware version of your machine Page Counter Check the number of total pages the machine has printed during its life Parts Life Toner View the...

Page 347: ...Set the size of paper in the paper tray Check Size Choose whether to display the message to check the size of paper in the machine and the machine setting match Ecology Toner Save Increase the page yield of the toner cartridge Sleep Time Conserve power Quiet Mode Decrease printing noise Auto Power Off Set the number of hours that the machine will remain in Deep Sleep Mode before going into Power O...

Page 348: ...opies 2in1 1in1 Make 2 in 1 ID copies Printer Related Models Dell E514dw Level 1 Level 2 Level 3 Descriptions Emulation Set the printer emulation mode Print Options Internal Font PCL Setting Prints a list of the machine s internal fonts PS Emulate Test Print Print a test page 2 sided Turn 2 sided printing off or on and select flip on long edge or short edge Auto Continue Select this setting if you...

Page 349: ...ary Specify the IP address of the primary WINS server Secondary Specify the IP address of the secondary WINS server DNS Server Primary Specify the IP address of the primary DNS server Secondary Specify the IP address of the secondary DNS server APIPA Set the machine to automatically allocate the IP address from the link local address range IPv6 Turn the IPv6 protocol on or off Ethernet Select the ...

Page 350: ...ork settings using WPS with a PIN WLAN Status View the current wireless network status Signal View the current wireless network signal strength SSID View the current SSID Comm Mode View the current Communication Mode MAC Address View the MAC address of the machine Set to Default Restore the wireless network setting to the factory setting WLAN Enable Turn the wireless LAN on or off manually Wi Fi D...

Page 351: ...n of your machine Page Counter Check the number of total pages the machine has printed during its life Parts Life Toner View the approximate remaining toner life Drum You can check the percentage of a Drum life that remains available Print Settings Print a list of your settings for printing User Settings Print a list of your settings Network Config Print a list of your Network settings WLAN Report...

Page 352: ...352 Machine Settings ...

Page 353: ...353 Appendix 355 Specifications 355 How to Enter Text on Your Dell Machine 360 Environmental Information Notice 362 Dell Technical Support Policy 363 Warranty and Return Policy 363 Contacting Dell 363 ...

Page 354: ...354 ...

Page 355: ...Requirements Specifications General Specifications Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity 64 MB LCD liquid crystal display 16 characters x 2 lines Power Source 110 120 V AC 50 60Hz Power Consumption Average Peak 1 Approximately 1104 W Ready 1 Approximately 60 W at 73 4 F 23 C Sleep 1 Dell E514dw 110 120 V Approximately 5 3 W 220 240 V Approximately 6 6 W ...

Page 356: ...ults we recommend Temperature 68 F to 86 F 20 to 30 C Humidity 50 to 70 Paper 20 lb 80 g m2 1 USB connections to computer 2 This condition is equivalent to Network standby mode the power consumption in this condition is that all wired network ports are connected and all wireless network ports are activated 3 Measured according to IEC 62301 Edition 2 0 4 Power consumption varies slightly depending ...

Page 357: ...e up output tray 2 sided Automatic 2 sided Printing Paper Type Plain Paper Thin Paper Recycled Paper Paper Size Letter Legal Folio Paper Weight 16 to 28 lb 60 to 105 g m2 Fax Specifications Related Models Dell E515dn Dell E515dw Compatibility ITU T Super Group 3 Coding System MH MR MMR JBIG Modem Speed 33 600 bps with Automatic Fallback 2 sided Print Receiving Yes Scanning Width Max 8 19 in 208 mm...

Page 358: ...ion 2 Up to 19200 19200 dpi interpolated Max 600 x 2400 dpi from Scanner Glass Max 600 x 600 dpi from ADF Scanning Width Max 8 27 in 210 mm 1 For the latest driver updates for the version of OS X you are using go to your model s page on the Dell website at http www dell com 2 Maximum 1200 1200 dpi scanning with the WIA driver in Windows Vista Windows 7 Windows 8 and Windows 8 1 Printer Specificati...

Page 359: ...s Print Scan SNTP Client POP3 When Internet FAX is downloaded IMAP4 When Internet FAX is downloaded Protocols IPv6 NDP RA DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port 9100 IPP FTP Server SNMPv1 v2c HTTP Server TFTP Client and Server SMTP Client ICMPv6 Web Services Print Scan SNTP Client POP3 When Internet FAX is downloaded IMAP4 When Internet FAX is downloaded Network Security Wi...

Page 360: ...00 MB For the latest driver updates go to your model s page on the Dell website at http www dell com All trademarks brand and product names are the property of their respective companies 1 Third party USB ports are not supported 2 For WIA 1200 x 1200 resolution 3 PC Fax supports black and white only How to Enter Text on Your Dell Machine Dell E514dw Dell E515dn Dell E515dw Dell E514dw When setting...

Page 361: ...case characters use the following table Press button One time Two times Three times Four times Five times 2 A B C 2 A 3 D E F 3 D 4 G H I 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 Inserting spaces To enter a space in a fax number press u once between numbers To enter a space in a name press u twice between characters Making corrections If you entered a character incorrectly a...

Page 362: ...d on the printer User s Guide found on the Software and Documentation disc For the latest User s Guide check our website at support dell com For detail information on environmental performance of product visit Dell Regulatory Environment Data Sheet website at www dell com regulatory_compliance For detail information on paper types and toner ink cartridge yields for this printer check your local co...

Page 363: ... Recycling Information It is recommended that customers dispose of their used computer hardware monitors printers and other peripherals in an environmentally sound manner Potential methods include reuse of parts or whole products and recycling of products components and or materials For specific information on Dell s worldwide recycling programs see www dell com recycle Contacting Dell You can acc...

Page 364: ... and Caribbean countries only apsupport dell com Asian Pacific countries only support jp dell com Japan only support euro dell com Europe only Electronic Quote Service apmarketing dell com Asian Pacific countries only sales_canada dell com Canada only ...

Page 365: ...d installer Information regarding recycled paper Recycled paper is of the same quality of paper made from original forest sources Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes The imaging equipment supplied by the VA signatories is suitable for using with recycled paper meeting the EN 12281 2002 standard Purchasing ...

Page 366: ...rnet To install click the PageManager OCR button Printing With Mopria Mopria certified mobile devices can connect and print to certify printer Either connect your mobile devices to the same network as the printer or make a direct connection with Wi Fi Direct Works with Mopria certified smartphones and tablets or Android 4 4 devices with the Mopria Print Service download from Google Play https play...

Page 367: ...367 Glossary 369 A 369 B 370 C 370 D 371 E 371 F 372 G 373 H 373 I 373 J 374 L 374 M 374 N 375 O 376 P 376 R 376 S 377 T 378 U 379 V 379 W 379 X 380 ...

Page 368: ...368 ...

Page 369: ...ocol will automatically assign an IP address from the range 169 254 1 0 to 169 254 254 255 APOP Authenticated Post Office Protocol APOP expands POP3 the Internet receiving protocol to include an authentication method that encrypts the password when the client receives email ARP Address Resolution Protocol ARP performs mapping of an IP address to a MAC address in a TCP IP network Authentication Mos...

Page 370: ... client to obtain an IP Address from a configuration server NOTE To use BOOTP contact your network administrator Broadcasting The ability to send the same fax message to more than one location C Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you Cancel Job Cancels a programmed print job and clears it from the machine s memory Chan...

Page 371: ...tal Signature is a value computed with a cryptographic algorithm and appended to a data object in such a way that any recipient of the data can use the signature to verify the data s origin and integrity Distinctive Ring This feature is available only in the USA and Canada A subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone lin...

Page 372: ...ption Standard AES provides stronger data protection using a symmetric key encryption NOTE IEEE 802 11n does not support either WEP or TKIP as an encryption method NOTE To connect to your wireless network using IEEE 802 11n we recommend selecting AES Extension Telephone A telephone on the fax number that is plugged into a separate telephone wall jack External Telephone A telephone that is plugged ...

Page 373: ...casting H HTTP Web Server Hypertext Transfer Protocol HTTP is used to transmit the data between a web server and a web browser The Dell print server is equipped with a built in web server that allows you to monitor its status or change some of its configuration settings using a web browser I Infrastructure Mode The mode of operation in a wireless network in which all devices machines and computers...

Page 374: ... using a computer that has the LLMNR Sender feature such as Windows Vista and Windows 7 LPD Line Printer Daemon LPD or LPR protocol is a commonly used printing protocol on a TCP IP network mainly for UNIX based operating systems M MAC Address The MAC Address Ethernet Address is a unique number assigned for the machine s network interface You can check your machine s MAC Address on the Dell machine...

Page 375: ... decrypted The Network Key is also described as the Password Security Key or Encryption Key The table shows the number of characters of the key to use for each setting Open system Shared key with WEP This key is a 64 bit or a 128 bit value that must be entered in an ASCII or hexadecimal format ASCII Hexadecimal 64 40 bit Uses five text characters For example WSLAN case sensitive Uses 10 digits of ...

Page 376: ...ay in the dialing sequence while you are dialing or while you are storing Address Book numbers Press Pause on the LCD as many times as needed for longer pauses Peer to Peer Peer to Peer is a type of printing in a peer to peer environment In a peer to peer environment each computer sends and receives data directly to and from each device There is no central server controlling access or machine shar...

Page 377: ...S Scan to E mail Server The Scan to E mail Server feature lets you scan a black and white or color document and send it directly to an email address from the machine Scanning The process of sending an electronic image of a paper document into your computer Search An alphabetical electronic listing of stored Address Book and Group numbers Settings Tables At a glance instructions that show all the s...

Page 378: ...Status Monitor utility is a configurable utility for Macintosh users to monitor the status of one or more devices allowing you to get immediate notification when there is a problem for example when the machine runs out of paper or jams Subnet Mask A subnet mask allows you to identify which part of an IP address is used as the network address and which part is used as the host address In the follow...

Page 379: ...t shows the current settings of the machine V Vertical Pairing Vertical Pairing is a technology for Windows that allows your Vertical Pairing supported wireless machine to connect to your Infrastructure network using the PIN Method of Wi Fi Protected Setup and the Web Services feature It also enables printer driver installation from the printer icon in the Add a device screen W Web Based Managemen...

Page 380: ...r NetBIOS name resolution It consolidates an IP address and a NetBIOs name that is in the local network WINS Server Windows Internet Name Service WINS Server maps IP addresses to computer names NetBIOS names in a Windows network WLAN Report The WLAN Report prints your machine s wireless status report If the wireless connection fails check the error code on the printed report WPA PSK WPA2 PSK Authe...

Page 381: ...dels 21 Auto Continue 90 Available Services 234 B Basic Printing Methods 51 Before Printing 51 Before Scanning 95 Before You Use Your Dell Machine 21 C Caller ID 170 Cancel a Print Job 89 Change 2 Sided Print Settings 90 Change the Default Print Settings 75 Change the Printer Emulation Mode 89 Clean the Machine 314 Configure Network Scanning for Macintosh 97 Configure Network Scanning for Windows ...

Page 382: ... 362 Dial and Store Fax Numbers 157 Distinctive Ring 168 Document Jams 281 E Email I Fax 242 Enlarge or Reduce Copied Images 122 Environmental Information Notice 362 Error and Maintenance Messages 277 Error Mail 226 Ethernet Wired Network Only 240 External and Extension Telephones 173 External TAD Telephone Answering Device 171 F Fax 135 Fax Reports 175 Fax to Server 244 Fax Using the Internet I F...

Page 383: ...ies 197 Load Documents 45 Load Paper 33 Locate the Machine s Network Settings 199 Lock the Machine Settings 247 M MAC Address 241 Machine Information 299 Machine Settings 329 Mail Address 242 Make N in 1 Copies Using the Page Layout Feature 123 Memory Receive Remote Fax Options 152 N Network 193 Network Menu on the Dell Control Panel 238 Network Problems 269 Network Reset 244 O Other Problems 275 ...

Page 384: ...ems 264 Print Reports 339 Print the Internal Font List 91 PS Printer Driver PostScript 3 language emulation 87 PS Printer Driver PostScript 3 Language Emulation 75 R Receive a Fax 145 Receive Mode Settings 145 Remote Retrieval 154 Replace Supplies 305 Restore Printer Factory Settings 90 Routine Maintenance 305 S Scan 95 Scan from Your Computer Macintosh 104 Scan from Your Computer Windows 104 Scan...

Page 385: ...lay 244 Setup Server 242 Setup Wizard Wireless Network Only 241 Sort Copies 125 Specifications 355 T TCP IP 194 238 Telephone and Fax Problems 265 Telephone Services and External Devices 167 Test Print 91 Troubleshooting 263 U Unscannable and Unprintable Areas 44 Using Special Paper 44 V Voice Mail 167 Voice Operations 159 W Warranty and Return Policy 363 Wi Fi Direct 242 Wired Enable Wired Networ...

Page 386: ...386 INDEX Wired Status 240 WLAN Enable Wireless Network Only 242 WLAN Status Wireless Network Only 241 WPS AOSS Wireless Network Only 241 WPS w PIN Code Wireless Network Only 241 ...

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