
If you need more information on the collection, reuse,
and recycling systems, please contact your local or
regional waste administration.
You can also contact Ross Video for more information
on the environmental performances of our products.
Use of Hazardous Substances in Electrical and
Electronic Products (China RoHS)
Ross Video Limited has reviewed all components and
processes for compliance to:
“Management Methods for the Restriction of the Use of
Hazardous Substances in Electrical and Electronic
Products” also known as China RoHS.
The “Environmentally Friendly Use Period” (EFUP) and
Hazardous Substance Tables have been established for
all products. We are currently updating all of our Product
Manuals.
The Hazardous substances tables are available on our
website at:
http://www.rossvideo.com/about-ross
/company-profile/green-practices/china-rohs.html
电器电子产品中有害物质的使用
Ross Video Limited
按照以下的标准对所有组件和流
程进行了审查:
“
电器电子产品有害物质限制使用管理办法
”
也被称
为中国
RoHS
。
所有产品都具有
“
环保使用期限
” (EFUP
)和有害物
质表。目前,我们正在
更新我们所有的产品手册。
/about-ross/company-profile/green-practices
/china-rohs.html
Company Address
Ross Video Limited
— 8 John Street Iroquois, Ontario,
Canada, K0E 1K0
Ross Video Incorporated
— P.O. Box 880, Ogdensburg,
New York, USA, 13669-0880
(+1)613-652-4886
General Business
Office:
(+1)613-652-4425
Fax:
(+1)613-652-4886
Technical
Support:
(+1)613-349-0006
After Hours
Emergency:
E-Mail (Support):
E-Mail (General):
Website
Technical Support
At Ross Video, we take pride in the quality of our
products, but if a problem does occur, help is as close as
the nearest telephone.
Our 24-Hour Hot Line service ensures you have access
to technical expertise around the clock. After-sales
service and technical support are provided directly by
Ross Video personnel. During business hours (eastern
standard time), technical support personnel are available
by telephone. Outside of normal business hours and on
weekends, a direct emergency technical support phone
line is available. If the technical support personnel who
is on call does not answer this line immediately, a voice
message can be left and the call will be returned shortly.
Our Technical support staff are available to react to any
problem and to do whatever is necessary to ensure
customer satisfaction.
Supporting Documentation
Ross Video provides a wide variety of helpful
documentation for the setup and support of your
equipment. Most of this documentation can be found
either on the Product Resources disk that came with your
equipment, on the Ross Video website
(
), or on the Ross Video Community
site (
)
•
Carbonite Online Help for DashBoard
— visit
•
Operation Manual (4802DR-110)
— operational
instructions for all Carbonite switchers
•
Carbonite Setup Manual (4802DR-120)
— setup
and configuration instructions for Carbonite,
Ca, and Carbonite MultiMedia frames
•
Carbonite eXtreme Setup Manual (4803DR-120)
— setup and configuration instructions for Carbonite
eXtreme frames
•
Carbonite QuickStart Poster (4802DR-200)
—
setup information and specifications for the Carbonite,
Ca, and Carbonite MultiMedia frames
•
Carbonite eXtreme QuickStart Poster
(4803DR-200)
— setup information and
specifications for the Carbonite eXtreme frame
•
Upgrade Notes (4802DR-500)
— upgrade
instructions, new features, and known issues for a
given software version
•
Carbonite eXtreme Upgrade for NK-3G144-X
—
upgrade instructions for the NK-3G144-X router to
a Carbonite eXtreme switcher
4
• Document Information — Carbonite Operation Manual (v13.0)