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13. Replace the lid for the power supply bay compartment, and reinsert it's screws.
14. Verify that the power supply replacement was successful by powering the GridTime 3000 through the
applicable power supply, verify that it has started by checking if it's front panel LCD has lit up.
11.8
Returning the GridTime 3000
This section describes under what conditions the GridTime 3000 should be returned.
You should return the equipment to Microchip only after you have exhausted the troubleshooting procedures
described earlier in this chapter, or Microchip Support has advised you to return the unit.
Important:
Please retain the original packaging for re-shipping the product. If the original packaging is
not available, contact Microchip Support for assistance.
11.9
Manual Updates
When this manual is updated the updated version will be available for downloading from Microchip's web site.
Manuals are provided in PDF format for ease of use. After downloading, you can view the manual on a computer or
print it using Adobe Acrobat Reader.
Updated manuals are available at:
11.10 Contacting Technical Support
This section describes how to contact Microchip technical support.
To order any accessory, contact the Microchip Sales Department. If you encounter any difficulties installing or using
the product, contact Microchip Frequency and Time Systems (FTS) Services and Support:
U.S.A. Call Center:
including Americas, Asia and Pacific Rim
Frequency and Time Systems (FTS)
3870 N 1st St.San Jose,
CA 95134
Toll-free in North America: 1-888-367-7966
Telephone: 408-428-7907Fax: 408-428-7998
email:
Maintenance and Troubleshooting
©
2022 Microchip Technology Inc.
and its subsidiaries
Manual
DS00004572A-page 232