8 Trouble-shooting
TopClean S CPC 30
104
EHauser
8.1.3
Instrument-specific errors
Error
Possible cause
Tests and / or remedial action
Equipment, spare parts,
personnel
Display dark, no LEDs
active
No mains voltage
Check whether mains voltage is
applied
Electrician / e.g. multimeter
Incorrect supply voltage or too low
Compare actual mains voltage with
nameplate data
Connection defective
Terminal not picked-up; insulation
clamped
Instrument fuse defective (non-Ex)
Replace fuse after comparing mains
voltage and nameplate data
Electrician / suitable fuse; see fig. 31
(p. 108) and fig. 34 (p. 111)
Device fuse defective (Ex system)
Replace fuse
Use Ex fuse; electrician required
Power unit defective
Replace power unit, pay attention to
variant
On-site diagnosis: all 6 red LEDs on
the M3G module must be lit
Central module defective (if all 6
LEDs on the power unit M3G are lit)
Replace central module
Pay attention to variant
On-site diagnosis by E+ H Service
(test module required)
Ribbon cable loose or defective
Check ribbon cable
Cable soldered onto the site of the
M3G module
Display dark, but
LED active
Central module defective
(Module: M3Cx-x)
Replace central module M3Cx-x
On-site diagnosis by E+ H Service
(test module required)
Display functioning, but
no change in display
and/or instrument
cannot be operated
Instrument or module in instrument
not correctly installed
Check module connections
See device view on page 108
Operating system in impermissible
state
Switch instrument off and on.
Possibly EMC problem: if problem
persists, have installation checked by
E+H Service
Instrument gets hots
Incorrect mains voltage or too high
Compare mains voltage and
nameplate data
Power unit defective
Replace power unit
All 6 red LEDs on the M3G module
must be lit
Incorrect measured pH
/ mV value and / or
measured temperature
value
Transmitter module defective
(module: MKP2), firstly please carry
out tests and take measures as
described in chap. 8.1.2
Test measuring inputs:
– Connect pH, Ref and PA directly on
the instrument with wire jumpers:
Display must be pH 7
– Resistance 100
Ω
of terminals 11 to
12 + 13.
Display must be 0 °C
If test negative: Replace module
MKP2, bushing using the device view
on page 108
Current output,
Current value incorrect
Calibration incorrect:
– Load too high
– Shunt / short-circuit to frame in
current circuit
Test with integrated current simulation,
connect mA meter directly to current
output
If simulation value incorrect: new
module M3Cx-x
required.
If simulation value correct:
check current circuit for load and
shunts
Incorrect operating mode
Check, whether 0–20 mA or 4–20 mA
is selected
No current output signal
Jumper incorrectly set
Change coding
Current output stage defective
(Module: M3CH-x)
Test with integrated current simulation,
connect mA meter directly to current
output
If test negative:
replace module M3CH-x
(Check variants, see spare parts list
in chap. 8.3)
Instrument with PROFIBUS
®
interface
PROFIBUS
®
instruments do not have a
current output
For information, see "DIAG" /
instrument version
Содержание TopClean S CPC 30
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